We've been Silver Members for about a year, and my 5-year-old loves coming here. The staff is always friendly, and I really appreciate that they remember us and even know my regular order. It makes us feel welcomed every time we visit. Chuck E. Cheese is what it is a busy place full of kids having fun & we've always had a good experience. The food has consistently come out hot and on time, and my daughter always has a great time. The only area that could use some improvement is cleanliness, but overall it's been a positive experience, and we'll continue coming back. read more

We brought our toddlers here on a Sunday afternoon for the first time. They are 1year old. There are lots of lil baby rides for small toddlers & a few games that sit low to the floor that easy for them to access. The customer service sucks though. At one point, our baby wanted to go on the trampolines, the worker said to go to the front & grab socks (silly, just keep them by the trampolines!) went to the front, one person working the counter with 4 groups in line. So we didn't get socks & he didn't jump When it was time to pick out a prize, we were waiting in like at the prize counter behind another family with 3 kids. No one was helping them. On the register side, there were 5 people, with only 1 person helping a customer on the register. The other for 4 were talking & filling the crouton container.... Two of them were managers.... After 5min of standing there, our babies started crying. Another 2min & the family in front of us just left. They didn't get any prizes and they DIDNT GET THEIR HAND STAMP CHECKED AS THEY LEFT. So we were next. Stepped up to the counter, still no one coming over. 2min passed & I picked my baby up & let him stand (with me holding him) on the counter. Then BAM, there was a manager "he can't stand there!" Snapped a manager. "Oh hi, we'd like our prizes!" I said as she tried to walk away from me. "The last family left after waiting so long because no one helped them" You could tell she was so mad that she had to help us. Not one toy is baby friendly, all small choking parts, super cheesy, from China, basically cheap toys you would put in grab bags. Final verdict: good place to burn time if they are under 2years old. But maybe just let your toddlers run around, they don't even need to play the games & are too little for prizes. read more

For as packed as it was both times I've come, there is plenty for the kids to play. The obstacle course & trampoline area are great, enclosed and safe. The staff is friendly & helpful. It seemed like they booked so many parties for one day, but - it's understandable with sports seasons ending etc. Food is always hot & it is served in a timely manner. The only negative I have it the temperature in the building. With that many kids (aka germs.....lol) it should be way cooler in there. Other than that, the experiences have been good. read more

I couldn't believe the amount of fries I got in my order. I had to do a double take. Unbelievable read more

Chuck E. Cheese - This is what you get for $5! Highway ROBBERY! - Pizza Near Me - Whittier, California

I NEVER leave reviews like this, but I feel it's important to speak up for guest safety and respect‼ During a recent visit, I witnessed a guest experience a seizure, which is a serious medical emergency that requires immediate professionalism and care from staff. After the situation was being handled, an employee made an inappropriate and dismissive comment complaining about how often Chuck E. is requested to come out to a caregiver of a HUMAN who has a monthly pass for Chuck E. Cheese, not some kind of pest as she makes it seem!!! She essentially blamed the caregiver for the seizure by saying it's "too much" to put on a mouse costume for the times the caregiver has requested. I confirmed what was said, not just "over heard". This is concerning and upsetting because that service is often used for children and guests with disabilities. I believe it's not something to complain about. The comment came across as insensitive and unprofessional, particularly given the seriousness of what had just occurred! In a family-oriented environment, especially one serving children and vulnerable guests, staff should be trained to respond with empathy and respect during emergencies - not frustration or complaints. I have already reported this matter to corporate, as I believe it warrants proper review and accountability. I'm sharing this because situations like this should be taken seriously to ensure better training and guest care moving forward. I hope nobody else has to experience guilt - tripping for simply asking Chuck E. to come out, since he never does at this location. CHUCK E CHEESE PLEASE DO BETTER You are capable of finding much more fit, enthusiastic and compassionate employees. read more

Chuck E. Cheese - HIGHLY UNPROFESSIONAL, ENTHUSIASM-LACKING EMPLOYEE IN WHITTIER CHUCK E CHEESE - Pizza Near Me - Whittier, California

This is a great Chuck E. Cheese location for families. It's large, clean, and has a really good mix of newer, state-of-the-art games along with toddler-friendly rides, so there's plenty for both little kids and older children to do. The location is also super convenient near Uptown Whittier, which makes it easy to turn a visit into part of a family day out. Definitely one of the better Chuck E. Cheese locations we've visited. read more

Sticky shoes, sticky shoes Always makes me smile Sticky shoes, sticky shoes Next time I'll avoid the pile... None sticky floors for the most part. One of the larger CEC we've been to. The service was a bit slow for a birthday no one came over to the table to take the order so our party went to the counter to do it. There is a trampoline area as well as play pen. You need to pay extra for that. They did have a few games for toddlers in the middle. Is it me or did you used to get more tickets for skee-ball back in the day? There were a few of the games not in service. Not to mention the photo car had left a bunch of photos all over the floor. Nothing like your kids faces all over. Food was what you'd expect. Pizza was pizza and baby wings had more bone than wing. Kids enjoyed it always the best part of anything. Shoes didn't stick to the ground like suction cups another plus. God bless read more

Chuck E. Cheese - Dinning area and games - Pizza Near Me - Whittier, California

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This location and another locations have been a great way for us to take our grandchildren out for an afternoon of fun; however, as other people have mentioned, it's wildly understaffed! I was ready to make a large purchase of food and merchandise but there was nobody around to assist me. We ended up going to another restaurant nearby for lunch and then we took them home. There were other people in line as well who left without ordering anything! It's crazy that they don't hire more people for the summertime when the place is packed! I also might mention that I bring my own sanitary wipes because I don't see a lot of cleaning going on. read more

This location is a lot better than the La Mirada location. 1) The games are a lot better and there's more. There are more adult games like Halo and Transformers. They also seem to work more 2) The trampoline zone is a little bigger 3) Employees stay at the counter. I always have to wait for someone to come out at La Mirada 4) Much larger bathrooms and there is a family bathroom as well (wish they'd put a changing table in that one though) 5) Always had friendly employees here The location is clean and the employees actually do the Kid Check station read more

My husband and I brought our girls here for my oldest daughter's 4th birthday. I hadn't been to a Chuckee Cheese since I was a kid, so I wasn't sure what to expect. There have been so many changes but for the most part it's still the same. A lot of games, a playpen area, dining area, food section and of course the ticket redemption area. My girls spent majority of the time playing in the playpen area. They played some of the games, but we noticed a lot of the games were not working so that was a bummer. We took a lot of photos in the photo booth. I miss the animatronics band they used to have when I was growing up in the 90s. I knew they got rid of those years ago, but it was always one of my favorite things about Chuckee Cheese. We didn't end up eating here so I can't say whether the food is good but overall, I would say it's a good place to bring your kids for some fun. read more

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Just checked in with Marissa at the food counter and she was super friendly and patient. Kids are excited! read more

I'm glad I came to this location because it was clean and the service was great. The manager noticed that an employee was busy and, instead of leaving us waiting, she jumped in and asked if we needed help. I honestly don't see managers go out of their way like that very often, but I'm glad she did because it set a great tone for our experience. The food was also great. It's Chuck E. Cheese, so I wasn't expecting the best pizza, but I was genuinely surprised by how much I enjoyed it. The only complain I had was the few amount of fries they gave me, but really it didn't bother me because I had such a good experience. Even the customers were kind, a mom offered my daughter a free play on a machine when I couldn't find my card. Overall, it was a really positive experience, and I honestly look forward to visiting other locations now. read more

Came to celebrate my son's birthday. The tables closest to the entrance were dirty. I asked to borrow a towel and the young lady came to clean the tables, but didn't wipe the chairs. The food took over an hour. The two times I approached the window, I saw the guy fixed his sweaty hair by using his bare hands to move it to the back. (I hope he uses globes to fix the food.) The kitchen doesn't communicate with the front so the people in charge of giving out the salad plates didn't know we ordered a $16.99 salad on the app and wouldn't give us a plate. There are no napkins at the tables. We all know the claw machines are manipulated so that they don't have the strength to grab anything, but the scam goes beyond at this place. $3 for 1 try $5 for 2 and 5 for $10. I put in 2 $5 dollar bills which simple math would say I get 5 plays. We only got two plays. I went to the manager and explained that I put in $10 but only got two plays. She gave me 2 plays. A good customer service person would have said, I'll give you the 3 plays but next time it must be a $10 bill to give you 5 plays, but no. She said it was clearly stated there. I took a picture and it doesn't say that the bills need to be exact amount. Chuck E. Cheese needs to learn his moves and be more enthusiastic! What a disappointment. read more

Chuck E. Cheese - Pizza Near Me - Whittier, California

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I recently visited the new Chuck E. Cheese location in whittier, and overall, I had a pretty good experience. I love that the new location is so close to home. The ninja run and trampoline area are such a nice addition. There's also an employee there ensuring everyone is playing safe. For a Check E. Cheese it was very clean, and at this time all the machines actually work, which is a nice touch. However, I did notice that the service could use some improvement. The staff seemed a bit confused and overwhelmed at the register where you purchase your tap cards and food, it was a weekend so it was very busy. But for now, I'll definitely be back for the food and convenience! read more

Chuck E. Cheese - Pizza Near Me - Whittier, California

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The cooks name is Ruben, but he doesn't know how to make a pizza. The manager's name is Amber and she's very rude. I took a picture of my pizza. You'll be the judge of it. Dry with no cheese is my opinion there's are other better locations these people here don't know customer service. There's another person working here. Seems like she's somebody she understood what the situation was, just found out her name is Amy she's a manager also, but they didn't care about the situation, and didn't bother to say anything or try to help. The place is not that big neither save your time and money go to another Chuck E. Cheese read more

Chuck E. Cheese - Dry with no sauce or cheese ..! - Pizza Near Me - Whittier, California

We had a birthday party for our little girl here and she had a blast! The location was clean and in great condition. The birthday party package was a great deal and would totally recommend. The place was packed by the time we left but our birthday girl was running on empty so it was perfect timing to call it a day. The food was decent and served quickly, efficiently and hot. I will say that our chuck e cheese party-planner Dominic was the best. Attentive nice and great with the kids. He also was a very hard worker hustling and taking care of us all by himself. His efforts going above and beyond really helped make this a day my daughter will not forget anytime soon. Thank you Dominic and Chuck E Cheese! read more

just the great spirit and service from i think the name was Amy, manager, is enough to keep coming back to this location!! seems like she has this place running great, along with the food and vibes! read more

New CEC location in Whittier. I wanted to come while it's new and clean; it didn't disappoint! This location is still fresh, but I'm curious about how it will age over time. So much is the same from my childhood and so much is also different. I appreciate the easily reloadable tap cards, which makes regular visits seamless. We've been 3x and surprisingly, there haven't been too many people, tables and games are accessible. The staff is young, but kind and professional. Prices have gone up, so buying the monthly pass definitely makes sense. Food is good. Different than back in the day, but on par with what you'd expect from CEC. read more

Chuck E. Cheese - Pizza Near Me - Whittier, California

Came here this weekend with my kid. New location, with a trampoline and ninja course inside. Aside from it being very new, and clean with new games, the service was very good as well. Bathrooms were clean and a lot of space. I did like that everything was very open concept. Usual food and prices..No alcoholic drinks yet, but im sure there coming. Jumper and ninja course, if your kids want to do that, thats an additional fee of $36 for that. Otherwise, a good place to take your kids.. Look for deals on line before you go. read more

Shout out to Dominick! Had my daughter's 2nd birthday, weekday night all the staff was nice and place is super clean, we will be back! Overall great experience, just tell Chuck E he needs a red bull before coming out on the floor lol read more

Cool Spot For Family And Friends With Plenty Of Parking Good Food Service And Lots Of Games read more

Chuck E. Cheese - Pizza Near Me - Whittier, California

Unfortunately my daughter loves chuckee cheese a lot that's why we keep coming but it really sucks that there's always long lines to purchase food and cards to access games . I feel bad for employees there is always only 2-3 people working and multiple parties plus parents just wanting to bring kids to have fun. The salad bar used to be really good and also it feels like the AC is shut off. Super hot inside. These big corporations charge so much for a slice of pizza and drink but can't bump up the AC . Also the trampoline that used to be free is now 18 dollars. No more ball pits or tunnels. read more

My kids had fun and ate the food they said it tastes good. I take their opinion highly. However, walking around I noticed most other kids climbing on games, using their feet to kick buttons, pressing the soda fountain ice button until there was no more ice, and the parents not really worried or paying attention. So this chucky cheese is new but the environment is the same. read more

Love this chuckie cheese, its clean and close to home and the manager Amy is the best, she definitely needs a raise

This Chuck E Cheese is always clean and the machines are working. If a machine breaks it's fixed within a week. The food is good and fresh. The regular employees are awesome and are always going above and beyond. Joey (the manager) however definitely needs to work on customer service. He is condescending and said he doesn't have to do anything to correct mistakes on their end. It's sad to see a manager be so dismissive to consumers and I wonder how he treats the employees who I see working so hard. read more

Damien helped us, he was very nice! Had amazing customer service, answered our 100 questions with patience, and made our check out quick & easy. Thank you Damien! read more

Overall great experience. Marissa was doing the best she could even with all the pressure of many customers coming in at once. There could have been one or two more people helping up she was juggling a lot of task but with ease. Rae the manager was very accommodating and helping the best she could. I've been to this location multiple times and have seen another manager out front and helping. read more

I went to this brand new location on Friday. It was clean and all workers were very nice. We had a bitthday party here and our service person was WONDERFUL!! her name was Juila! She made sure we were fully happy with everything and so very accommodating to our kiddo who has autism. She noticed when he was a little over stimulated and asked if she can do anything to help. She was very attentive. The person also in the chucky suit was very kind! We let the manager know how great they were and he seemed very unimpressed. Again, the birthday went on without a hitch, everything as great. I would recommend this place read more

I am happy with my two most recent visits. The pizza has been perfect!!! Great improvement!!! Credit must be given when credit is due!!! Thank you !!! read more

Chuck E. Cheese - Where's the cheese? - Pizza Near Me - Whittier, California

Had my son's 3rd birthday here and Sophia did an amazing job hosting! I hope her manager sees this review cuz she deserves a raise! She had a lot of patience when explaining everything to us and was very sweet. Would totally come back because of her and the experience she gave us! read more

Where do I start .. 1st let's give praise to the amazing manager Raylene she made our experience here really amazing .. from my knowledge the ice machine wasn't working and a few families including me asked for ice .. she did everything she could to fix it for us an get us some cold beverages . 2nd I seen this young lady getting cursed out by so called human beings .. she handled those horrible people very well , I seen her little worried face an had to walk over an let her know she's doing a great job she deserves some recognition for that. (Come on people let's treat our fast food workers a bit better they are only human) 3rd she had a great set of workers with her all smiling especially Leah they both made our night amazing by talking to us and having Chuck E. Cheese himself come out an dance with our children , Leah came an talked to us an made us laugh she is a very amazing young lady who also deserves some recognition . 4th I will definitely be returning to this location food was great came out within 15 minutes only downfall is the games only give 1-4 tickets , my child had 1 hour of games and only won 47 tickets , other than that no complaints. I will be returning in the near future :) See you soon Chuck E. Cheese our new favorite location read more

Good but the game took more credit than one today than ever before so I technically got scam for today

I'll start with the cons: 1. Just a few weeks from opening and there's a fair amount of out of order games, reducing the seemingly large space. 2. My biggest complaint and reason for this review, the pizza is my favorite part but seems like they're not equipped to handle the crowds. On two different occasions, the wait time has been greater than 60 minutes. The Pico Rivera location never has a wait time more than 30 minutes at their busiest time. This alone makes me want to keep going to Pico location. Pros: 1. It's new 2. Large 3. The staff is nice and friendly 4. Where a kid can still be a kid. read more

Honestly, it's what one would expect for Chuck E. Cheese! Food tastes nostalgic and as an adult, these places seem smaller than when I was a kid lol. I celebrated my daughter's 5th birthday here today and she had the best time! Everyone was super nice. They are really doing their best. From the lady I called earlier in the week to ask questions to the staff there this evening. THANK YOU FOR ALL YOU DO! read more

No A/C unable to cool off the kids. Every single party complained and the manager never showed face. They would claim the A/C was broken, but there would be moments of cool air. If you're looking for a place to cool off in this summer heat this is not the place. Everyone was using plates to fan themselves and cool off. The party host made minimum contact. read more

Definitely one of the better Chuck E. Cheese I've been too. You better go now when it's nice, clean, and most importantly- NEW! Have fun. read more

Booked a party for my son's birthday for the first time and I was unsure about how well it would go. To put it simply the process and experience was great! We were paired up with a host by the name of Dominick and he was amazing. He made sure we felt well taken care of and he made sure my son and everyone else had a great time. From the food, to games and attention to detail, everything was perfect! I cannot thank Dominick and everyone at this location enough, they made it so easy that I'll make sure we will be back. read more

Chuck E. Cheese just opened in Whittier! Everyone was so nice and the restaurant looks great! They also have a new trampoline and Ninja run area which is great! We look forward to celebrating our daughter's bday next month. Thanks Wayne for making us feel welcomed. read more

Had an awesome experience here because of EDDIE & JOBE ! The service was top-notch--super friendly and on point the whole time. You can tell they really care about making sure you're taken care of. Definitely coming back! read more

Great day had lots of fun grandkids really enjoyed the pizza prepared by Alyssa's and Christian. Both Alyssa's and Christian were very helpful offering assistance with the kids entertainment and food Both employees are rated 5 Regards JG read more