This is actually an awesome place to have a birthday party. If you compare what you would spend to throw your own party and what you would spend here, I actually save money! Plus no clean-up! The people who attended us at my sisters bday party were awesome! They hooked up all the adults with free drinks during the party, gave the kids tons of tickets, stayed open late for us to redeem and the food was actually really good and made fresh! read more

Horrible place and horrible service do not come here! First off we had to wait 15 minutes just to order. Then we order and it takes over a hour for a pizza? Are you kidding me? I asked the "manager" about our pizza and he tells me it's in the oven still. Then when I told him my four and five year old are having a meltdown because it's been so long and getting close to bedtime he had the nerve to ignore me and go into the kitchen and not address the fact I asked for a refund. Luckily there was a guy who wasn't as heartless in a light blue shirt with a bun who gave us a refund for the trouble but very disappointed in the service and the treatment from the manager in the tan shirt. Came in here for my t mobile deal and left disappointed with no pizza and two unhappy children. read more

Took for ever to get our food, bad customer service, my kids didn't even get their prizes because there was no one at the counter to attend us after waiting there a good 20 min. I'll just go to Johns incredible pizza next time because this place sucks! read more

Either severely under staffed or extremely under trained. But I get it, it's Chuck E. Cheese. Still my money and good time down the drain. read more

Chuck E. Cheese - An hour an twenty minutes later still waiting for my pizza But they bring my cake out like this minus the decal I paid for. - Pizza Near Me - San Diego, California

This Chuck e Cheeses just opened up not too long ago and since opening day, I've been coming! I use to go to the one off Rosecrane/Sports Arena one but this one is more closer to home and in a convenient location. There's no hassle for parking what so ever. On the weekends it can be a hassle seeing that everyone wants to take their kids out. I prefer to go during the weekday, I think the best time is 5pm, the inside will be much cleaner and less kids. I always receive great service here! Oh yeah, if you like to use coupons they accept deals from the website via your smart phone (get more coins that way). On a weekday food comes out less than 30 minutes here, on a busy day you're looking at an hour wait! Trust me, I've experienced it but you know what I stay patient 'cause the people in the kitchen can only go so fast plus, I know some if y'all remember working at a minimum wage job before.. Think about the hard work. Anyways, i think about four or five machines to retrieve tickets into receipts. The rides and games of course are all new and pretty darn fun come-on, Chuck E Cheese is where a Kid can be a Kid (haha I'm corny sorry). I always have a good time here and you probably will too. read more

Came here today to celebrate my nieces first birthday. It turned out to be a good time. Had some pizza which was decent...kind of like Round Table style. It wasn't bad. The games are ripoffs though. Most games only give you one to two tickets per token which is lame. You need a grip to get anything decent. I did find one game though that had a glitch and had unlimited credits on it. I played it for about 20 minutes and passed the game which was cool. Everyone had a great time and the little kids go apeshit whenever Chuck E comes out and dances. read more

Found hair in my son's pizza, instead of compensating us with the same size pizza, they bring us a personal one for my son. read more

Chuck E. Cheese - This is there nasty parmesan cheese, looks like they never wash the damn thing. - Pizza Near Me - San Diego, California

OK, I don't normally post reviews but I'll make an exception this time. I just want to give a shout out to Jeremiah the manager! He is espectacular!!!! But in the other hang the female that was on shift too, Danika I think she was a complete b***h. Very unprofessional and no consumer service at all. Ignorant, arrogant and just a b**ch face... read more

Last time I went they were closed due to the water being shut off or something like that. But they had a worker out front giving out free tokens the the # to the place saying to call back soon to see if they're open which was cool. Good place for parties, what kid doesn't want a Chuck E Cheese birthday? I wouldn't let my kid play on the jungle gym thing anymore though. Once he got stuck/lost up there and I had to go in and get him out and omg the smell. It smelled like feet, sweat and pee, and it was moist and humid in there. How often do they clean this? read more

WOW! This was the worst Chuck E. Cheese our family has ever been to. We tried about 15 games and only 2 games worked! WTF?! I had to buy my daughter a toy just to get the heck out of there because she was so disappointed. Never coming back. Oh yeah... & some girl kept trying to steal my daughters tickets. Like where are your parents?! read more

Used to love taking the kiddos here. In fact, we used to come here 3-5 times a week last year. Sadly, our recent visits have been disappointing. 80% of their games are not working with NO signs so kids still put their tokens in. In addition, attendants are always busy so trying to get their attention is a challenge. Another negative is how parents seem to think this is a babysitting facility (though I can understand there is limited control on the company's part). Children are running around everywhere like wild animals, randomly hopping on rides other kids are on, or they wait until another child puts in a token in the little carousel and jump in when it starts moving. Not cool. read more

I love this location. More so because it's less crowded that the others. I feel that it has more games and a bigger space. And when there's less people I'm more comfortable with my kid running around being a kid. Than when there's a lot of people and your super worried. The salad bar was clean and everything was filled. Didn't see no game techs out. And that's a bummer since like 5 machines didn't work and took my money. But clean location. There was a mishap by the bathroom, a girl had started throwing up and it was super disgusting had to leave right away. But right away one of the employers there was on their knees cleaning it up right away. Wow! Felt bad for them but by o mean they got on it right away! read more

Had a great experience at the chuck E cheese at the college location. Granted they were short staffed once they opened, but they handled it like true pros. We were greeted once we entered got our cards and enjoyed the games provided. The food has changed... meaning it is well worth getting vice going to an all you can eat buffet. The other families were just the greatest. We all shared rides and our kids enjoyed playing with each other. Also this is the place to go to beat the heat... you never know maybe you'll meet some cool families along the way. Kudos to the staff... they are all A-1. read more

If this location is 4 stars, I hate to think how awful the other locations are. (They are getting two stars since it was a Saturday night but management should still staff and handle things appropriately.) At first, we thought, okay, they are friendly and helpful when we first arrived. We ordered our Eat and Play package and went to get our drinks. The whole area around the fountain drinks was wet and sticky and there wasn't a sign in sight to warn people of the potential danger. It stayed like this for over an hour before anyone did something about it. The booth we picked seemed like the cleanest one. The walls around the booth were sticky and there were pieces of food stuck to them. The food is meh. You go for the fun experience with your kids... not for great food. The majority of the "games" are not really "game" but machines where you try to get tickets. Half of the games or rides we tried either didn't work or didn't give us tickets. There wasn't anyone on the floor to assist either. Fine, whatever. I noticed in the play structure area that there was a cupcake wrapper. It stayed there for 2 hours. The place is such a mess and so gross. Why don't you have someone going around every thirty min to do a quick sweep and pick up that stuff? Out of all the ticket counting machines, only three worked (I think there were 8 total there). The guys at the ticket/prize counter were all over the place and couldn't function. The guy checking stamps at the door for the kid check shouldn't be there. He tried to check my daughters arm and then mine. Never saw the stamp. Then I said, the stamp is on her left arm. He looked at the right arm. I said the left arm again and he still turned the right around around looking. I then said, this is the left arm... the stamp is in this area. He didn't even look at it and left us leave. Not safe at all. I watched him do this with other people as well. Overall, dirty, broken and poorly managed place. read more

I just wanna say thank you to Nidal & the manager Nicole, they went out of their way to make sure that my daughter was having a good time and that she got everything she asked for. I love it when my daughter is treated like VIP because she's my little princess. My daughter is a very picky eater. She wanted a pizza with no toppings on it, pretty much just the dough by itself. First they made her a cheese pizza and removed the cheese but she didn't like it so they kept making it until they got it exactly the way she wanted it. They did it with a smile and didn't once complain. Thank you, Nidal & Nicole! read more

Decide to brings my girls to have some fun. One thing they wanted to do since they are doing sooooo good in school. Pretty empty even though it's Friday. Always enjoyed coming here. read more

Chuck E. Cheese - Money.....money.....time to have some fun. - Pizza Near Me - San Diego, California

See all

Bad chuck e cheese. 70℅ of the games were broken or had no tickets. Mad house of kids running around without anything to do. Huge in size but waste of space need things to work. Wasted 3 dollars on failed games. Had to use cash to buy toy so we could run out since there were no tickets. read more

Chuck E. Cheese - Bad chuck e cheese. 70℅ of the games were broken or had no tickets. - Pizza Near Me - San Diego, California

I used to really hate ChuckEcheese but then I got over myself and started to bring my son even though he was scared of the rat now he loves the place since the games have upgraded however , the food still isn't there ! I ordered some french fries while waiting for my son to finish his games...it took 38 minutes for my fries to come out and there's barely anybody even in here . On top of that the ends of my fries are burnt on the ends , so it's like they forgot about about them !! I'm not very satisfied but hey whatever it's a place for the kids not myself!! I know next time no food just games ! read more

Chuck E. Cheese - Pizza Near Me - San Diego, California

Okay so we came here for my little cousins birthday party because it recently just opened and it was near our house so we wanted to give it a try, it is way bigger than most of the oher check e cheeses ive been through including the one in grossmont. The staff is really nice and energetic and chuckie also came out to sing for my baby cousin which made him sososososo happy. The reasson why I gave it four stars and not 5 was because the pepperoni pizza was kinda salty :/ read more

Chuck E. Cheese - Little cousins birthdau party at the new chuck e cheese - Pizza Near Me - San Diego, California

Nice spot to beat the summer heat. Came during the day so there were no kids and parties going on. Both my kids played on all the toys and rides. Can't beat the fact a rides and games are just one token. read more

Chuck E. Cheese - Kids area - Pizza Near Me - San Diego, California

I was surprised to have experienced what I have after seeing all the good reviews of this place. I went on a Saturday for my little brothers party and it was extremely crowded. I have been to many Chuck E. Cheese's before and this is the worst one. Not because it was crowded, but more due to the service. The first incident was when I was overcharged $5 at the cashier. Then my family and I waited 45 minutes for our pizza. Actually we didn't get our pizza until I brought it up to the manager. The staff was pretty affable but I feel they need better time management. I have never waited that long for pizza at a Chuck E. Cheese and I have been going (to various Chuck E. Cheeses) since I was a child myself. read more

This place is awesome. Got an inflatable hat and some beers then staff sang me happy birthday. Friends and I took pictures with Chuck E. and got fake tattoos with our winnings. Naomi was hot. read more

Chuck E. Cheese - Birthday party. - Pizza Near Me - San Diego, California

I will no longer book parties at this location. Very disorganized and a huge lack of staff. To make a long story short, last year they "lost" my deposit when i booked my sons party. So this year i called in and explained that i will not pay the deposit for fear of it being lost. Manager i spoke to say ok no worries. I arrive the day of the party and they cancelled it without calling. Talk about embarrassing. Lots of back and forth with the managers but ultimately my babygirl got her party! read more

Came here today for a friends sons birthday, and since it was a sunday afternoon, I was expecting it to be a little more busy, but I was pleasantly surprised to find it not as busy. Pros: fun music, chuckee comes out pretty often, and GAMES were ONLY 1 token each!! (That was awesomeee.) Cons: over priced food, very saadd pizza with barely any cheese and small salad plates. read more

I wish I could give 3 1/2 stars lol because this place is actually very cool as far as the games go, way bigger and nicer than the one in grossmont center. The nicest one I've been to actually. But the service was slow and the pizza wasn't good. Usually chuckie cheese has really good pizza. My kid had a blast regardless. read more

Clean facility, extremely friendly staff, and great tasting food. I've been to the CEC in National City and Midway, and this location is by far the cleanest and less crowded (in regards to parking and patrons) of them all. The staff members I've encountered have had positive attitudes and seem to enjoy what they do. I'll continue to bring my kids here and keep up the good work! read more

We always have family parties at Chuck E Cheese's and this location is the worst I've ever been to. I ordered a plate for the unlimited salad bar, a drink and some wings. First off, there was no lettuce and when I asked the lady if they were going to refill the container, she told me that they usually fill it when they do. I stood there for about 10 minutes, watching the girl (who saw that there were people standing there waiting behind me) change the trash bag instead of helping the customers who were waiting for salad. Next, I went to get sierra mist and it was carbonated water so i changed it to Mt. Dew. As I pushed the cup in to the little leaver, it was leaking from behind the Mt. Dew logo all over my hand! Lastly, we waited for about 40 min for the wings. We asked how long it usually takes and the girl said 20-30 min but they're coming out of the oven in 2 min (time stamp on my receipt says 16:01 and it was 16:42). 5 min later, my buzzer went off and I went to get the wings. I asked the girl if it only takes 20-30 min why did we wait 45? All she said was sorry and walked away. When I got to the table I picked up a wing and it was cold! There is no way that the wings just came out of the oven and then they're cold! So we brought them back. They were going to "cook" some in 10 min and give us a $20 play card. It seemed like I had no other option because had they told me I can just get my money back I would have said yes because our party was just about over! 17 min later, and our Birthday party gone, our wings came out. It's disappointing that this location has such poor service. I've been to other locations, since I was a child, that are way more busy than this and we have NEVER experienced anything like this. I do not recommend this location unless you don't mind paying for an appetizer that takes longer to cook than it would take at nice restaurant. read more

I hadn't been to chuck e cheese in years, but I remember they had good pizza and their salad bar was great. This is the first...and last...time here at this location and it was terrible. Our pizza took over an hour and a half to come out! We purchased the XL which has 16 slices. Omg, some of these slices were less than an inch. Pizza wasn't good at all. They didn't have a salad bar until their all you can eat was over. The sytube is lame. It's really small. They don't even deserve one star. I feel sorry for those customers who give this place a decent rating. It shows they're used to crap. read more

Wow the service is fast and cleanest chuck e cheese ever. The staff is friendly and they have so many games the kids will definitely love it here read more

So I went to this place because my daughter graduated from school (kinder ) there was a long long line just to purchase a card, drink , food Exetera there was one cashier only really ? Knowing there were lots of kids graduating that week and it was understaff finally we get to the front after waiting 15 min and get our stuff 1 card to play and a drink half of the games were not workin properly the tickets that it says you won is way less the place smelled really bad I'm not going back to this place read more

This Chuck E Cheese location is a little further than our local establishment, but the drive is worth it. It's more spacious and it's a great way for the kids to burn of energy. The thing I really like is each game only costs a single token (25c or cheaper if you buy a larger token package). Where else can you play Guitar Hero for a quarter? The food is alright- not gourmet by any means, but it wasn't gross either. Our pizza was pretty cheesy and my husband and two kids- 7 and 5- all enjoyed it. My husband and I also like the all you can eat salad bar which has a variety of salad toppers- olives, egg, ham just to name a few. The wait for our pizza has always been reasonable too. There's a small double story play structure in the corner that my kids enjoy climbing on and sliding down. There are also a few different rides that you would expect to see in front of a supermarket- a teacup that slowly spins, the car ride that rocks back and forth, one that prints a paper photo of the rider. My kids enjoy the simulated roller coaster that moves with the video of a coaster track (similar rides are $1-2 in the mall). The games are fun for the kids and there's a few my husband and I enjoy playing with them too. One game showers balls from the top and you have to push a lever attached to a shovel that pushes them into a pigs opening and closing mouth. For some reason I find it hilarious to watch my kids play and my husband and I take turns with it too seeing who can get a higher score. The operation game is a challenge too- like the board game and similar to a claw machine you control the rod and have to drop it in the specified area without touching the edges. There's also your typical arcade games like skeeball, basketball, wheel of fortune. The ticket payouts on the game are crap, and most of the prizes you can accumulate in a single visit are just as much. Usually we end up with about 300 tickets between two kids and go home with Fun Dip candy, plastic rings, and another cheap toy of sorts that either gets lost or ends up in the trash a few days later. They have bigger prizes such as Play Doh sets, Art sets, etc... for thousands of tickets. You can upgrade your prize by buying additional tickets for a penny a piece. But unless your only a few tickets off from something your child is dying to have, the math says it's totally not worth it- just stop at the toy store on the way home. When I take my kids, I don't factor in winning prizes and using the prize tickets into the cost- if I was, I'd probably take them to Dave & Busters. The value we get from them being able to play games for an hour or two is pretty good though. I think you can buy 100 tokens for $20. Sure it's a little noisy with kids running crazy everywhere, but it's a place geared towards children and they have a good time. We always go on a weekday to try and avoid the birthday party business. If you go, look for coupons. There's always coupons available somewhere! I've found the best coupons are emailed to you if you sign up for their email list. The next best deal is on their website if you just click for coupons (usually you pay a few dollars more or you get less tokens than you would with the email subscription coupons). There are also coupons in the inserts of the Sunday paper but those aren't as good as either set of online deals. Also the website has chore charts and other awards you can print (one per child) and get an additional 10 tokens, so bring those! There are also games you can play on the website to win tickets (up to 40 or 50 if you do well on the game) for your visit (also one per child) so it's a quick and easy way to boost your "winnings." read more

Its dirty alot. They dont clean the tables often or the parm shakers they just fill them up with cleaning them read more

Chuck E. Cheese - Pizza Near Me - San Diego, California

Games are trash at this location plus service from girl with glasses was the worst!!! She literally seemed annoyed rolling her eyes at everyone.. not coming back to this location again! read more

I was here yesterday at night time w/ my son. I used to live in SD but have moved away . We just came back to San Diego for just one night of fun. But this is my son and I favorite place to play game. Usually I don't cared for writing review but I notice at this particular location of Chucke's Cheese in Lemon Groove have the greatest manager that is running the place right now. She did give me her name ( Weenie) but I forgot it. She is very young age either Asian or Hispanic mix. She so polite, soft spoken, know her job very well as a young manager, great at solving a bad situation and make it better for customer, excellent customer service and very kind hearted person. This is the reason this girl deserve her title as a manager. I hope she will make it far in life. Great job and great work. My son and I would like to say thank u to u again. Take cared:)....... read more

This is the second time my family tried to go to Chuck E. Cheese. The first time we arrived they told me that I have to make a reservation to be able to attend which I did not see posted on the website with the COVID instructions. But with the COVID struggles we left and set up a new appointment for next week today 2nd of April 2021 for 530pm. After showing up at 525pm we were told that our appointment was for 515pm and could not come in due to the cleaning crew. I asked to speak with the manager when she arrived she just stated that their was nothing she could do. Didn't offer to set us up with another time or anything. Very disappointed in the customer service I suppose we lost that too during this pandemic I will not be going back to Chuck E. Cheese again and I will be advising others to do the same. read more

It's a normal Chuck E. Cheese but we had an awesome experience thanks to Jada. She was working hard and making sure the kids had a great time. You can tell she takes pride in her job. Thanks Jada. read more

02/17/2019- took grandkids to this Chuck E cheese on College ave. When my alarm went off to pick up the pizza (something new) I was handed the pizza by a manager, as he was passing the metal tray to my hand, I noticed it was without a heat protector tray. I told him, you know this is dangerous, right? He responded," That's the way Chuk-E Cheese wants us to do it now". He continued to show me how to hold the metal tray with a paper plate under, he says hold it this way and you won't get burned. My table was a bit far and with the packed area, barely made it without dropping it! My thumb was burning, I had to put it in the iced soda! If this is true, (no more heat protector tray) you are opening yourselves to a lawsuit, people! I won't be spending my money here anymore. read more

I purchased $79.03 in chuckecheese as I waited my kids kept asking me for the food and I checked the time and notice I waited 45 minutes. I went to ask and they told me the wait was for up to 1 hour. I got upset and requested to get refunded and the supervisor in charge all he can refund was $17, I said no... so they Kept the food and my money I had to leave because my kids were really hungry I took them to eat something else... Chuckecheese Stoled $80 From me Can you believe I left with nothing? #chuckECheese #stoled #complaints Chuckecheese Chuckecheesecoupons read more

We visited Chuck E Cheese on a Saturday evening recently and had an extremely poor experience. We ordered a large pepperoni pizza and wings at 6:46 pm. The kids went off to play and I sat and waited for the food. At 7:30, I asked about our pizza and the said they were experiencing hour waits for pizza. I went to wait some more. At 8:00, ee still had no food. They told me the pizza was in the oven. They offered no apology. At 8:30, ehen we had no food, I asked for a refund. We waited another 15 mins for a refund that they said will take 3-days to appear on my card. So after two hours, we had no food and no apology for the inconvenience. read more

This is based off of first impressions. Hopefully, this review may improve in the future but for now, I'm not impressed. It begins with trying to buy a bottle of water. I was waiting in line where there were 2 people working on the same register. The one lady asked the greeter to start taking orders from people in the line, but there was only 1 group in front of me and then myself. Easily taken care of. Regardless, the greeter takes my order for 1 bottle of water and takes my 3 dollars and then tells the man at the register she needs 86 cents in change for me. He can't get my change until the lady is finished at the register with the group in front of me. Meanwhile, while my money was taken, I was stuck waiting for my bottle of water. The group in front of me is taken care of, then the man finally gets my change. the lady that was working the register leaves to the back. The man just looks at me with a confused look on his face. The greeter says that I still need the water that I bought. So the man radios someone to grab a bottle of water. At this point there is nobody in line and I've been waiting over 10 minutes for 1 bottle of water. I made a smart comment about "does it always take 10 minutes for water?" He looked at me and said that it was on it's way. Finally, he goes to the back and then the original lady at the register comes out with my bottle of water and just hands it to me like it was such a hassle and was visibly annoyed. Hmm, not a very good first impression. The rest of the day was pretty uneventful. The party staff were pretty good at their job and no complaints about them. The pizza was so so, had better at a different chucky cheese location. The game room seemed smaller compared to other locations too. The prize counter was a complete mess, only one person to deal with over 20 people waiting to cash in their tickets. This day was a complete wreck on the customer service side of things, The front of the house areas need to be put on check starting from the management on down. But for the actual party the hosting and waiting staff they were ok. Probably should've stuck with having the kid's party at the national city location. Well now we know. read more