We go there all the time just to get out of the house and have a family day. Lately when we go there people have been walking around with no mask while playing the game and then also going to the prize counter not wearing a mask and the employees are still helping the customers. I have made multiple complaints to the supervisor and they make announcements that you must wear a mask or you will be ask to leave but they don't in force the rule. I also feel like it's very busy on the weekend and they don't follow through with there half max capacity rule There are also kids running around with no shoes on. I have had to ask kids to step back from me due to no wearing a mask. Something needs to be done. We won't be going there on the weekends anymore. We have gone before on the week days and the place maybe has 50 people in the whole building. People are also wearing masks when we go on the week day. So the only time from here on out we will be going is the weekdays. read more

AVOID HAVING A PARTY HERE. It's not worth the hype or the money. Come in on your own time for kids to eat and play games but their party packages will fall short of great customer service. You share Chuck E with other birthdays going on so good luck getting your birthday kid any time with Chuck E himself. Food takes forever and party favors are terrible. read more

Trampoline is too expensive for the price. Staff keeps closing the trampoline area where you need to pay extra for. My son was waiting for them to open it and end up crying because we just went home after waiting for more than 15mins for nothing. read more

The service was beyond terrible. Hostess for our party barely even came to our aid, when asked for utensils it took over 20 minutes to get. The manager was beyond rude to us when we complained. Said uncalled for things to us. When we said the pizza was taking too long (2 pizzas basically came in 45 minutes) he told us that we were the ones who asked for that. We had about 200 guests, there's no reason why we would want only 2 pizzas at a time. They were understaffed as well. Only ONE person helped us, if you can even say that since she wasn't even around. I'd suggest not having birthday parties here. read more

I had my daughter's 5 year old birthday party and our host Alyssa was awesome! She was very friendly and extremely helpful. Anytime I needed anything especially adding kids to my party, she was quick to respond. The party went smoothly and Alyssa did a great job at controlling the kids and getting them to participate. This location was clean and to be honest, we come here a lot and it's always a good time. Unlike their other location in Spring Valley where a lot of the machines are broken. The party was done in about an hour and a half and moved very quickly but not to the point that we felt rushed. With kids, it makes sense to keep things moving or else they would probably get bored. Price was not bad. Everyone had a great time, especially the birthday girl. read more

Chuck E. Cheese - Pizza Near Me - Las Vegas, Nevada

Obviously this place is exciting for the young ones as for the adults adding alcohol made it a lot better, but very dirty and the help seems very incompetent. Bring wet wipes and your patience. The kids are all over the place please keep your hand on your kid they can get lost easily. The food is OK so for the adults it's a good place to sit and eat drink and people watch. read more

Chuck E. Cheese - Pizza Near Me - Las Vegas, Nevada

I let my grandkids play hooky on the last day of school. Decided we needed to celebrate and we decided to come here. I like the precaution they take to make sure that your children leave with there parents. They have you take a selfie with everyone that came together. I don't know how long this has been going on but I really appreciate that. We bought a play card with two hours of unlimited play. So the babies had a blast. Big brownie points for this grandma! The only thing that was a little frustrating was there were a lot of games out of commission. Other than that, it was an overall good time. read more

Besides this place being a little pricey, it's definitely worth the afternoon of entertainment for the kids. They definitely practice social distancing and require masks and it's kind of clean. It got busy On a Sunday afternoon. Besides the price it would be worth going back over and over again. read more

I love this place! I recently discovered that I still love this place just like I did as a kid. I like the fact that it has quarter games and it's never too crowded. I always get a coupon to get the credits/tokens and have a blast. This place has a much better selection than the other location so I always come here. I like playing skee-ball, basketball, deal or no deal, the shark whacking game, bee trap and a few others. I think this is an excellent buy for the skee-ball and deal or no deal because those games are now 75 cents each at Circus Circus! The machines almost always work which is a plus. Whenever there is a problem I can always find someone to help me. I haven't seen an out of order sign which is a huge plus. Unfortunately the machines don't calculate the points correctly (especially on the skee-ball) so you can never hit the bonus. I'm never too close to that score anyway but if I was I wouldn't be too happy. I've never had an issue with cleanliness or customer service. I'm not there long enough to use the restrooms so I can't comment on that. But I do love this place and will definitely come back! read more

Chuck E. Cheese - Basketball: such a good value compared to Circus Circus! - Pizza Near Me - Las Vegas, Nevada

I attended a birthday party here a couple weeks ago on a Saturday night and the place was PACKED!!! Aside from a few booths in the back where the party tables are located, practically every table was full. Kids every where were having a blast and truly, that's the most important thing, right? I'm taking away stars because of the games. First of all, I love the concept of the loadable card. I remember being a kid and finding it quite cumbersome carrying around a buttload or tokens. So, this aspect would have been cool if more effective. Some games required you to scan the card and then it would give you a token so you can drop it down a shoot. However, a handful of those games ran out of tokens! Another handful of games were either straight up out of order or ran out of tickets! How frustrating. When I brought this to the attention of the guy manically running around trying to fill up machines with tickets and such, I realized just how ineffective this whole system is. Poor guy was literally breaking a sweat trying to keep up. Not only that but what a struggle to feed those little ticket strips into the machine just to get a receipt. Wasteful too, I may add.. well unless of course there is some way the machine reattaches tickets? Okay I'm ranting now. My suggestion to Chuck-e-cheeses would be to eliminate tickets all together! Load those tickets onto the same card that you use to play and save yourself and guests the headache. As a side note, whoever is helping out with birthdays and hosting the party, please try and show a LITTLE enthusiasm. You did apply for this job right? Help these little people have a good time! read more

I held My daughters 9th Birthday here and she Loved it.. with My daughter being on the spectrum they did everything possible to accommodate her needs.. this Location was Beautiful and Clean the manager Lenora.. and the woman that assisted me on the phone Elizabeth were Exceptional to work with... the bathrooms needed a little work but it was Saturdary and it was busy.. The birthday party is a good bargain based upon what u get for the price . Being able to order the cake on Location is a plus as well Which the Children Loved I would suggest a Larger size cake as it was tasty. We had a chocolate one..I loved this Location for a lot of reasons Mainly the staff..all of them were Exceptional read more

I drove my kids all the way here and it's closed. FYI online and on Yelp it says they open at 10:00 am Monday - Friday but they really open at 11:00 am :( read more

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Great job on remodeling Looks better than ever I will return Ps but not on weekends Too many people lol read more

If I were only reviewing the service of the amazing party host Jaxon, this would be 5 stars all the way! However, I must take into consideration the filthy bathrooms and arcade games that aren't working. The staff were all as nice as they could be, but the game area was unbelievable. One game was open with it's mechanical guts all exposed for some kid to trip over and hurt them-self. We went recently (our annual visit) to attend a friends' kid's Birthday party. Jaxon was their party host for the 2nd year in a row (they specifically asked for him) and he pulled out all the stops to ensure this little 6 year old had a blast. Jaxon must be Jim Carey's missing love child because he not only looks like him but is totally animated and hilarious like him. He could be a comedian in his own right. I just wish the company would take some time to clean this place up since we no longer have the Peter Piper Pizza alternative option. read more

It's not as run down as most of the CEC's I've been to before and there's a lot of parking even a creepy back alley of parking spaces (don't park there!). With that being said I just can't stand this place. It's loud, the food is terrible (unless you get the salad bar), most of the games are out of order and does anyone watch their kids?? I see the allure to have birthday parties here, it's a one stop shop. You show up and they do everything for you. I mean what party isn't complete without a dancing rat and obnoxious party host? Kinda generic if you ask me. You'll be better off going to The Mini Grand Prix, Pump It Up, Bounce U, or The Discovery Museum for a far better experience. But much to my chagrin, I can't deny my kids love it here so I get suckered into taking them. I hope they'll change their mind about this place soon but until then I guess I'll have to suck it up. Sensory overload ugh!! :/ read more

Chuck E. Cheese - She loves the "big jeep" - Pizza Near Me - Las Vegas, Nevada

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I don't understand how anyone could possibly give this Chuck E. Cheese such low stars. This is our go to place on a hot summers day. I have always had great service, the employees are friendly and helpful. The place is super clean, to include the bathrooms. The food is delicious!! The new pizza recipe is delicious and yummy!! The salads bar is fresh and looking great!! read more

Mixed reviews, great games and plenty fun for the kids. Prices are okay and could have better party options.

WORST CUSTOMER SERVICE OF MY LIFE, The management on staff today shouldn't be working for a company that is made to cater to children. The female manager on staff today who for some odd reason doesn't have a name tag is rude and pretended not the understand English when it came to me asking about my children's tickets; she's the one with purple hair you might have seen her. She got tired of talking to me and sent an 18 year old man (he was polite sweet and tried to assist me until you heard the purple headed lady yell "call corporate") All of this bull because I wanted to redeem my children's skate universe game tickets. NEVER AGAIN will I come here. They lost loyal customers today. read more

If you don't know what you're getting into by now, then just plain don't go. It's Chuck E. Cheese. Yes, it's loud. Yes, the pizza is average at best. Yes the staff was slow when we tried to cash in our tickets. Yes when we leave, I am exhausted. Yes, that is what I expected, and I wouldn't have it any other way. My daughters have a blast whenever we go. They have been to Chuck E's for a few birthday parties, we've gone just to have fun. My daughters have fun, and bottom line, that's what it's all about for me. If they're happy. I'm happy. And as an added bonus, kid's get tired out at Chuck E. Cheese. Which means no fights for naps or at bed time! read more

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We walked in and asked if they had masks for us. They charged us for the masks and then kicked us out because we weren't 18. I thought Chuck E. Cheese was for kids?! Chuck E. Cheese more like suck e cheese‼ Happy birthday Kenzie read more

Chuck E. Cheese - Chuck E. Cheese - Pizza Near Me - Las Vegas, Nevada

I had a party here for my sons first birthday and the party started bad and just kept getting worse. Yes the kids had a blast but our party was so poorly handled we will never be going back. So my husband went in the morning of the party to request that we get an end table since we had 35 adults and 15 kids attending the party. They assured this would not be a problem they even said they might give us two tables if availible. When we arrived we had 1 table in the middle of 2 others parties. The end table was open! They took over a half hour to get all the kids there wrist bands to play the games. Party started at 5:30 our wrist bands were given out at around 6:15. The food didnt get to the table until 6:30. Serioulsy. We paid for the super star highest package for each kid and was supposed to have a party host. Which we did but she was not taking care of the table my husband or myself had to wait in line to order food. Food took at least 45 min- 1hr to get to us. We would have gotten more food but since it was taking so long we did not. The "party host" was apologetic but didnt really do to much to fix the situation. I believe this has to do with being understaffed and she wasnt normally a host. So really management dropped the ball on this. You would give a new person a 50 person party. I try and be understanding since i am in the food and beverage industry but the was a biggest shit show i have seen. They had the potential to make alot of money form our party but ruined that by not taking care of us properly. Yes 50 people are alot to take care of so maybe management should have helped her to make sure everything went better. We went to chuck e cheese because we figured it would be less stress on us but it turned out the opposite. What a mistake his was and will not be returning. read more

I had lowered my expectations based on previous reviews yet when we walked up I was pleasantly surprised. Kayla saw me walking up with our family and came and opened the door for us. She also was the one that took our order. She had exceptional customer service while we ordered and suggested the best deal. We ordered the veggie stuffed pizza, salad bar with pretzel bites. Both hot items came within ten minutes, it was fresh and hot. The young man that delivered our food was pleasant. The play area was clean and there was plenty of seating available. All of the games were in working condition. We will definitely come back. read more

Chuck E. Cheese - Riding the photo car :) - Pizza Near Me - Las Vegas, Nevada

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Seriously, a great job to this Chuck E. Cheese location. The last time I brought my kids to Chuck E. Cheese was a few years ago at a different location in town and I swore to myself I would NEVER go again. It was disgusting and dirty and worn down. Well, yesterday my kids asked me to go again and we had the best experience. This location is completely remodeled, lots of new, well-maintained games and it was clean!! Employees were constantly cleaning the whole time we were there. My kids and our friends had a great time and we will definitely be back this summer. An added bonus - the pizza was surprisingly good as well. 5 stars and more to this location and all of the employees working in the morning on 6/29/22. read more

This place has gone terribly down hill! It used to be such a great place for kids to come and play or to be able to celebrate birthdays. Both of my kids had birthdays here many times before. But not anymore. We waited over 50 mins for a cheese pizza. Most of the tables were dirty and no one even bother to clean them up for the entire time we were there. They didn't even have any lids for the cups. read more

Chuck E. Cheese - Dirty table no one bothers to clean. - Pizza Near Me - Las Vegas, Nevada

First time to this location and it definitely could have been better. We did go on a Saturday night and it was crazy busy. Upon entering me and the hubby and my 2 year old all received a stamp. We proceeded to the self serve kiosks where we purchased an hour of time on a play card. The kiosks were very convenient as there was always a line at the cashier. We let the daughter play games and run around. They do have a little section more for toddler ages which was great. In the rest of the arcade there were about a handful of games out of order. There were trash around and on the games but with how crazy busy it was in there it was understandable. I did see workers sweeping and wiping down tables and the drink station trying to keep up with the the madness. The food is crazy expensive. $25 for a little 5 inch pizza, and an appetizer tray which came with a about 10 French fries, 5 boneless wings 2 celery sticks and cheesy bread. There are plenty of tables outside of the party area and you can pause your players card while you eat. Minus one star because the line for ticket redemption was long and the people working the counter kept disappearing to the back. At one point the cashier from the food line was trying to work both counters. When redeeming tickets they have a fully stocked display case but when you ask for a certain item they tell you it's out of stock.. Lastly, I was completely disappointed that when leaving the place around 9p there was no one attending the door. I even stopped at the little checkpoint and looked around for an employee but there was none. Not good for security with all the kids running around. Overall, we would comeback maybe on a weekday when it's less busy. Signup for email and they'll send you coupons/offers! read more

Can't go wrong with cheap games and pizza my kid was happy but as a parent this location was awful! Coming over an hour away from AZ we were disappointed! First, we were one of two families there, it took about 20 min to get our play card bc the girl didn't know how to work the register. I wanted to purchase beer but she was underage and couldn't serve me, wouldn't be a problem if I didn't have to wait for someone "of age" to clock in 30min later... One of the ACs were out so it was so hot inside, no fans or anything to help, instead buckets of water were over filling with no caution tape or wet floor signs (even if on carpet). Many games were broken or down, per usual. Pizza was like warm and okay... per usual. (When wanting to order a pizza, still being one of two families there we were told it would be a 40 min wait... luckily it didn't take that long go figure). But what takes the cake is when I went to the bathroom there was a seemingly homeless lady with all her makeup and hair supplies out on the counter, taking a shower and brushing her teeth in the only available sink. After exiting the bathroom and waiting at my table for the manager to finish talking to a costumer to complain about the entire situation I watched TWO EMPLOYEES go in and out of bathroom with no problem. After seeing if they would take care of the problem (they did not). I then watched the manager go to office and never reappear. We left feeling dirty, disappointed, hungry, and fed up with the awful employees. Would not go to this location again if life depended on it. read more

The employees were nice, however, very questionable health standards and I suspect I got food poisoning from this place. Would not recommend anyone go to this location unless they were trying to contract an illness. read more

This location was really nice. We went on a weekday right after opening so it wasn't too busy. My daughter is two so she wasn't super into a lot of the games but she enjoyed watching us play and playing along with us. I like the new unlimited play option and I felt like we were really able to get our money's worth that way. We chose not to do the lunch buffet because the options were pretty limited and it didn't look very appealing. Our food was mediocre but not bad. It took FOREVER to get to us though. Overall it was a good experience and we spent several hours there. read more

Chuck E. Cheese - Pizza Near Me - Las Vegas, Nevada

Took my Daughter here when she was 2.5 years old, she loved it! We went during the week in the summertime. I decided to have her 3rd Birthday here Aug,2018 and had a cake made but ordered pizza from Here. Chuck E. Cheese is busy and teenagers work here so you can only expect so much!! The young girls who helped me where sweet and as helpful as possible. I was organized and with there help everything was great! We went back last month and are going Today!!! P.S. the kids like when it's busy. read more

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We were visiting from out of town & found this place on Google Maps. The Yelp reviews weren't good but we gave it a chance anyways. Pleasantly surprised! The staff was very helpful & friendly. All the games and rides worked well & were clean. One machine wasn't giving out tickets and an employee quickly fixed it. Food was delicious and came out of the kitchen fast. We'd definitely be back to this location. read more

I like that this location has upgraded its games but I've seem to realize that every time I've come to this location there's always some sort of issues. My son loves coming here. I mean I came one time with my family and we've ordered food and we got up to play games and I turned to go back to sit down and our food was gone. Also I have ordered fries they literally only had like 7 pieces in the basket for $3.29 that's ridiculous. There just seems to be not enough employees working. Also when you want to order a beer you have to wait for a manager since most of the employees working here are under age they take a very long time to get to the cash register to take you order. I don't think I'll be coming back to this location anymore read more

Chuck E. Cheese - Pizza Near Me - Las Vegas, Nevada

I love this location the staff is very friendly the pizza is delicious and i love that fact that they have wine & coffee i take my labtop do my school work since they have free wifi and let my daughter enjoy her playtime with her friends. read more

Chuck E. Cheese - Stuff crust - Pizza Near Me - Las Vegas, Nevada

My son loves this place! Lots of games, good pizza, relaxing environment! Especially love their new unlimited play program!! Always a Fun & Enjoyable time! Convenient location with great parking! Friendly staff & Management! I'm quite surprised this location only received 2.5 stars?! I've been to other locations that wasn't as clean or up to par service! So If you haven't checked out this location then it's a definite must you won't be disappointed!! read more

Chuck E. Cheese - Pizza Near Me - Las Vegas, Nevada

Went here last week for the summer fun. My kids were very excited to see and dance with chucke. Walked in very excited with the remodel and a few new games. Got inside and got our arms stamped and was told by the door person to let her know when we are ready to order and we will call the cashier. Purchased some credits and went on our way. I noticed 1 maintenance worker working on a few games, along with a another older worker. All summer long thus far I've seen portions material for the summer fun there. One thing in particular it said chucke comes out and dances everyone hour. We were there for 1.5 until I asked the maintenance worker if chucke comes out. He told me yes and to go ask the front desk. When I proceeded to ask the worker told us that they were short staffed and that there's no one to "be chucke" I was so irritated cause that was one of the reasons we went. Since the pandemic our kids weren't able to even see chucke. She than said she would ask the manager. She came back and told me it will be in a little bit. Assuming the manager would leave her post and go out the costume on we ate our treats while we waited. 30 minutes later a younger cast member went and put on the costume to greet all the kids. Bummed he didn't dance with anyone just posed for pictures and left. Don't promote something you guys are too understaff to fulfill. read more

Came here yesterday for my daughters birthday bought 100$ worth of food and play games just to leave in 15 min. Groups of families were let in and the place quickly filled up. People were not keeping their distance and were walking around with their masks off close to us while we were trying to enjoy our food but it was not possible with people sitting directly on the other side from us and even complained to a worker and nothing was done . What a waste of money never going to this location again especially since no one cares about COVID precautions DO NOT RECOMMEND if you are trying to stay safe & be COVID free read more

This is one of my favorite places to take my son especially when I have him on the weekends!!! Absolutely love the new system they have on the cards makes it so much more convient and less of a hassle!!! And the selection of games is amazing. Prices are reasonable as far as the food goes and the food is cooked very well. Definitely will be returning I think next weekend he will be going!!!! read more

Unacceptable. Please save your money and do not pay them to have your children's parties. My son had his first birthday party here yesterday. I am well aware of the unpleasant reviews they have here, but I still gave it a shot. I thought, "how hard can it be for them to mess up a party? It shouldn't be that bad. It can't be!" Well, it's THAT bad. The party was scheduled to start at 12:30. I was supposed to meet with the party host 15 minutes before to finalize the orders etc. Come 12:30, no host in sight. She finally comes at 12:45 and states she was stuck doing something else. While finalizing, she kept saying I don't have to order everything right now. For example, I intended to get 6 cheese pizzas originally, but she said to put out 4 for now. I was going to order 3 pepperoni pizzas, but she said to just order 1. (I ordered other stuff but those were just examples) She said we can add orders as we go. THAT WAS THE FIRST MAJOR MISTAKE. The food did not come until 1:30, and now, I don't have enough food for everybody! When I told my host I need more pizza, she said, "Oh, well it's gonna take about 30 minutes." I was livid. I should have just ordered everything from the very beginning! It was so embarrassing that the food was not enough! I really did not know why we didn't order everything. What was the point of that? Ugh. I did, of course, had to order more, but it took forever. My guests were HUNGRY. That. Was. Unacceptable. Our so called "party host" was also non existent. She did not talk to ONE kid at the party. She only came in to talk with me about the food, and she only was there to deliver the food and cake. There was NO PARTY HOST during the entire party. She was only communicating with me. She said, "we are gonna do the cake in 5 minutes." The kids were out playing the games. I said "How are we going to let the kids know that we are doing cake?" She said "Basically, I just tell you that we're going to do the cake and that's it" So I was the one who went around the play/arcade area, scrambling to tell the kids that we are doing the cake soon. What kind of hosting is this????? I can't believe it. Even when Chuck, the mascot, came out, she told me "Do they want to dance with him?" I'm like, "I don't know!?" She was expecting me to ask the kids myself. Am I the host here? And then After they sang happy birthday, she even asked, "did you need help slicing the cake?" Hell yes I need help with that cake! Like seriously... is this really happening. On top of this, when we got home, I realized I was charged with stuff that we did not get or receive. Like the Pinata and some food items. I hope they can be able to fix it. I will have my husband call since I am literally done with this place... I can't anymore. As a paying customer, it was NOT fair to have my child's party be ran by someone who is not experienced to do so. My child's first party's memories is forever tarnished. So please. Find your kid a different place to do their birthdays. One would think they should be experts at throwing parties since they have so many! But NO. No. No. read more

Fun place for the kids to play games. The food is not worth the price but I enjoy watching the kids have fun playing the games. It's a good idea to check out the website to get a coupon. read more

Chuck E. Cheese - Play games to win tickets. Turn in your tickets to get a prize. - Pizza Near Me - Las Vegas, Nevada

Absolutely horrible service. I went to see if I could grab a beer with my cousin and the underaged cashier said we would have to wait for the manager to come back from her break in 30 minutes. We come back 30 minutes and still no manager. We gave it another 30 minutes, so far an hour without buying a beer, still no manager. In total an hour and a half later the manager returns. Her attitude was so disgusting that we didn't even want to order anymore. We went up to her to order and she completely ignores us and takes the customer next to us. We also went to go ask for forks, and the cashier said "No we don't do that here, no bueno no bueno!" Excuse you? That cashier made NO sense at all and he did not give us any forms. Also, don't even get me started about the bathrooms. They were absolutely disgusting and you can tell they haven't been maintained in hours. I do not know what's going on at this Chuck E Cheese but they need to fix it. As of right now, I'll just go to the Chuck E Cheese on Flamingo (it's cleaner) or Peter Piper Pizza where they actually value customers. read more

Love the thin crust pizza! I refuse to buy tokens EVER it's a ripoff... As long as you know this your good to go It's best to get tokens with the meal package if it's a must. Ok customer service. Chuck should stay out with the kids longer. read more