Great location! We went there for my daughters 2nd birthday. We brought balloons and our themed plates and had a table for our family of 8. Perfect party. The pizza was good and play time was fun for my 2 and 4 year old. We forgot our cake, and the cake they sold for $10 was actually pretty good. All the games were working and it was very clean. We will be back for more play time soon. read more

They've renovated but service at the counter and when turning in prizes is a joke. They need to staff up. We stood forever at the front and again when trying to turn in tickets for a prize. We just wanted to give up and get out of there. Prizes are crap anyways. read more

I do not recommend holding a large birthday party of more than 50 people at this location. We held our daughter's birthday party here last year and it went so well, staff were amazing and kids had fun. Decided to hold her birthday here 1 year later and it did not go well at all this time. Pizza was yummy and Jaque was amazing. She was the only staff who cared about the kids and had passion for her job. The other staff are young and need proper training and directing from managers. 1)The party host called our large party to eat, prior to bringing all the food or plates or drinks to table. When she brought drinks she told us only 2 pitchers were allowed per party. Family and guests were running around filling kids drink cups and trying to feed kids with pizza that wasnt there yet. Please support your other 1 staff member who was assigned to our party and clearly overwhelmed. She actually pulled me away from my guests in a rude manner, to tell me that my family was yelling at her manager and she cant get drinks and bring pizza at the same time, and demanded better communication from ME. Seriously. Mind you she never did tell me her name, so I still don't know who this party host was. Very unprofessional. Not enough seats for guests, when I booked with number of people attending. I asked if I ordered enough for our party. Party host said I dont know. So of course I had to order more pizza after because we didnt have enough. Got only 3 of 9 metallic balloons and no additonal coins that were part of our purchased package. 2) I asked for candled 3 times and was still questioned where my candles were. Daughter missed the chuck e cheese dance. Our party host Jaque was there dancing with another party booked at the same time. Um, our birthday girl and guests weren't there. No one knew we were supposed to be there too. Thanks for cutting our cake, but NOT letting me give the birthday girl her slice first. Thanks for our purchased dippin dots after half our guests have left. 3) Offering me a toy off the wall and $47 off of our bill for inconvenience amd asking us to leave a 10/10 review on their survey will not help fix the fact that the parents were unhappy with the disorganization and my daughter was sad she missed the chuck e cheese mouse dance on her birthday. No manager apologized. And mind you we met 2 managers, I assume there was a shift change. That's all I wanted was, "I am sorry". Manager said, I brought drinks so it's better now. I will not return. read more

I haven't been here since I was a kid. I was pleasantly surprised how fun it still is! The staff was friendly and polite. It was pretty packed for a Sunday. We will definitely be back! Pros: They stamp your hand or sticker your child upon arrival and check them before exiting for safety The pizza isn't bad! Reminds me of ballpark pizza They have a decent salad bar They sell beer! And have shock top and indian pale ale on tap! They have a sectioned off toddler area with awesome rides! The dining area, tables, and highchairs are clean! Never once saw a dirty table or highchair Cons: The lines to order food or drinks are long and only one person working the register The bathrooms are FILTHY!!!! read more

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Surprisingly was not the nightmare place I envisioned it would be! Decided on a whim to take our 3-yr old here on a Thursday evening; crossed my fingers that it wouldn't be too crowded and alas, it sure wasn't. I don't think I've ever seen a Chuck E. Cheese as empty as it was when we went... so this was really great! However, they were also short-staffed this particular evening so the "check-in" process was painfully slow. I can't imagine what it's like when there is a line out the door... not only do you have to order your food, drinks, and play pass (fka tokens) at the register, but if you order an alcoholic beverage, the cashier leaves to go get your drink! Leaving everyone waiting in line and glaring at the back of your alcoholic head. Anyway, we ordered boneless wings, a medium pepperoni pizza, soft drinks,wine, and a 45 minute play pass card (minutes are better than points because you have unlimited play during the minutes purchased). All for $55 bucks (and that was with a coupon for the pizza and soft drinks). The pizza is surprisingly good. I mean, REALLY good! A firm and crisp crust, great sauce, and plenty of gooey cheese. Other pizzerias need to take notes... Boneless wings were good, too. I was really satisfied with the dinner portion of our time here! Chuck E. himself came around a couple times and our son had a blast jumping from game to ride to game to ride. While there were a handful of families there, it seemed empty and gave the little ones great opportunity to play on everything without having to wait for at all. We even had the (mis)fortune of playing a game where the tickets jammed so a staff member came to fix it and also gave our kid a ton of free tickets! Score!! Fun times and will definitely return on another weekday evening! read more

Spur of the moment afternoon treat and was very impressed from the minute we walked in the door. The staff was super nice, helpful and informative. This place was top notch on their appearance and cleanliness. The floors were free of trash, the fountain machines were clean, free of spilled soft drinks and the bathrooms were neat and tidy. Over all our experience here today was wonderful. Due to the cleanliness and overall r treatment from their staff, we'll be back. read more

I came to visit my lil munchkin cousin at Chuck E Cheese. I was secretly super excited because it brought back old memories of.... Not the games, not of the scary robotic rat show BUT THEIR BREAD STICKS!!! I said Hi to him and watched him run around for a bit but then ditched him and made a B-line to order the bread sticks. While in line, I noticed the games being better than what I remembered, they freaking have beers ON TAP (whhhhaaa?!) and a salad bar. We had to wait a while for the bread sticks to come out but when it did, it looked like it was in the oven a taaaaaad too long according to the color. As I took a bite, my first thought was.... it's nothing like what I remembered AND the marinara sauce was super sour like border line rancid! I'll just delete this experience and keep my memories as is :( read more

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This is THE BEST Chuck E. Cheese location in Southern California! This location is consistently friendly, clean, and committed to the guest experience. From the moment you enter the facility, you are welcomed by genuine smiles, and a commitment to creating fun and great childhood memories. Special recognition to Justin, and his fellow team members, who go out of their way to make each family's visit seamless and memorable! read more

I think this Chuck e Cheese is one of the better locations out there. It's big, clean, and things look fairly new. They also have the standard safely measures in place. I actually really like their pizza. It's not so salty or greasy like some other pizza places. Staff was friendly and helpful. Busy location. The games are fun. The best ones are the ones where you can take pictures. Some machines can be out of order at times. I like that the machines require just one token each. One thing this location does that I haven't seen at other locations is that Chucky walks around and throws tickets up in the air so that the kids can pick it up on the ground. It's fun for the kids because they race to get the tickets. The birthday package is good because the birthday kid gets a balloon guitar and balloon hat. They also get to go in a ticket blaster machine to get as many tickets as possible. Overall, they are generous with the tokens. The prizes are average. Fun place. read more

The birthday party was a hit. All of the kids had a great time playing games. Eating Pizza and cake. This was one the easiest birthday parties I have ever done. Thanks to our hostess. read more

We just tried to go to this location. Although I appreciate this location for trying to be safe, it was a bit ridiculous. My son JUST turned 3, and they asked him to wear a mask. So we put one on but he didn't put it above his nose. The woman checking us in was intense with all the information. She informed us if she has to ask him to put it above his nose twice, we will be asked to leave with no refund. The delivery was awful, and my son left crying and not understanding what happened. We went yesterday and my 3 yr old and 4 yr old came in without a mask and never wore one. And it was the same girl who checked me in and helped us pick out prizes. At the very least be consistent and deliver the information with some sort of kindness. read more

There's like 20 games here and 5 of them are those coin games, and then 7 of the games are usually out off or out of order

Only reason why I'm rating this 2 stars is due to the lack of cleanliness at this location. Highchairs were FILTHY and they clearly had been used because there were bibs that were placed on each of the high chairs and restacked. Food wise - Pizza was actually REALLY good - Almost better then most delivery joints. Only has 2 beer selections and looks like 1 wine selection. They could improve this a bit and offer more of a selection to increase their sales. Games - Our son had turned one so we took him here for his 1st birthday dinner. 2 of the 3 games we tried had some sort of mechanical issue. 1 of them was in the toddler area and was a train - It didn't move until right before the game was over. Other game was a horse racing game horse didn't move until mid way through the game. read more

Chuck E. Cheese - Nicholas enjoying the Combo Pizza - Pizza Near Me - Foothill Ranch, California

This has to be one of the cleanest Chuck E Cheese locations. I take my kids here regularly. The staff is Great and Friendly.

The food tasted like trash, and at least the service was good. the staff was very friendly, but there was this 1 girl named Makayla, she was outstanding! but as i said, the food tasted like TRASH read more

Waited 50 minutes for a personal pizza. When I went to the food pick up area one of the moms was talking about how they are touching all the food without gloves. Looked sound the corner and sure enough they're doing everything without gloves. not to mention the girl working the register had to have us repeat our two orders back to her 5 times and still didn't get it right. Oh and good luck trying to ask anyone for anything. Me and another mom waiting to talk to someone for awhile before eventually just giving up Finally got our pizza. (Manager yelling attitude the cooks for not wearing hair nets, or having their hair pulled back )Not offered plates and given in a To go container. Asked for plates girl walked away and didn't come back. read more

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Very impressed actually. Victoria at the front counter, and handling the guests as they walked in was very friendly, helpful and professional. I hadnt been here in years, and there are many changes in regards to the games and packages you can buy for the food and game play. She rocked it. Held her composer and took her time to explain to our family without making us feel rushed so she could help her other customers. I could tell someone myst have called out and they were short staffed, only because I deal customer service, but they really handled it well. Tyson, and Chris, you are great as well. I have been going into these places for 26 yeats and I dread it, but I didnt this time. THANK YOU read more

1st time of my family to experience CC in this area, tried to get a pass so we can go back all the time. Happy to see our son enjoying the place but one of the lady staff with unicorn hair color ruined it. Ofcourse we know the trampoline policy, kids will be kids. Managing issues should be more patients as they work in the kids place. But accusing parents right away and disrespect. Talking to us unpleasantly is kinda off that makes me talk back. Its sees in the camera anyway... We tried to called our son to get out from it, wife tried to deal my son so he will get out holding the gate to open wide.. as we dont want to jumped inside too. We did not see staff around, By the time i came in to get my son and this lady staff arrived, talking to us as if we unhook the gate and just let our son go in and play in the trampoline. This lady staff talked to us so harshly that makes my wife stressed out and saddly to see my son crying cause wife wanted to get out in this place. read more

I love the changes that they have made. The kids can now buy game cards for 30min unlimited playing time or 45min. It made it so easy and fun! The pizza tasted good and the restaurant was clean. Kudos to Grant who helped us out with our order and worked the prize table. He was so helpful and patient with the kids when it was time for the prize selection. Thank you Grant for your wonderful customer service. We are so going back. read more

Chuck E. Cheese - Pizza Near Me - Foothill Ranch, California

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Nice and clean and believe it or not their pizza and food are actually very good. My kids really enjoy this place!! read more

Gotta love the lunch buffet. So cheap yet so plentiful. Always fresh too. I like the variety they set out. Its always different. I know people complain about the salad only being two types of lettuce and like 4 dressings and thats all. But really???? You came here for the salad? If so ,go next door to souplantation where they only have 4 soups and a ton of salads. Yet their name is souplantation? Lmao! As adults we come here for the kids, so stop complaining. Think about someone else for a change. Your life will be less stressful! read more

We booked my daughter's 2nd birthday here last minute and it was a huge hit. The staff was so friendly and helpful. l loved that the 2 hour time limit for playing games started when the kids scanned their own card not at a specific hour. It's inevitable the someone always end up late and this way no kids had to miss out on game time. I also loved the flexibility the kids had to eat pizza and play games as they felt like it. Our group was ages 1-7 so it was perfect that everyone could do their own thing. My 2 year olds favorite thing was the trampoline. Since we booked our party on a Monday at noon when it wasn't crowded she was able to spend almost the entire time jumping on it and didn't want to come out. It was definitely worth the added on price. I'm so impressed but how much we got for what we paid. We did the Ultimate Package and it included 2 slices of pizza and unlimited refills in souvenir cups, with dip and dots as dessert for each kid. We had some allergies and there was even a dairy free option. Plus a large pizza for the adults to share, 2 hours of unlimited play time per kid, a personal interactive show with Chuck E Cheese, a chance to go in the ticket grab booth for the birthday girl and gift bags for each child. My friends said they are considering having their children's parties here because it was so well done. Thank you again so much. You made today really special for both my 7 year old and the birthday girl my now 2 year old. read more

Very unhappy. We came to celebrate my niece's third birthday. We were here for about 5 hours and Chuck E. only came out twice and only because we had to go tell the employees here. It was our first time coming to this Chuck E. Cheese and it will definitely be our last. Might as well take this sign down. Both times we asked if Chuck E. Cheese was going to come out to "perform," the employees seemed bothered by that question. Excuse me but what are we paying for if not the whole experience? read more

Chuck E. Cheese - Pizza Near Me - Foothill Ranch, California

I affectionately refer to this place as "Parents' Hell on Earth." It's right down there with Great Wolf Lodge but at least at Chuck E. Cheese you're not in your swimsuit wading in lukewarm water next to a bunch of strangers. Chuck E. Cheese is good for killing an hour of time for the kids. We've had the "good" fortune of attending a couple of birthday parties here. The games are OK but the issuing of tickets and spending money to win more tickets to collect some really cheap, inane prizes really kills me. Get me out of this place! read more

They remodeled the place, finally ! Looks nice, but fewer games, out favorite games are gone, they high ticket winners are gone. The staff was very helpful. Pizza is good. Will come back read more

Chuck E. Cheese - Chunky cheese. - Pizza Near Me - Foothill Ranch, California

Kids love this place also they have 200 ticket is $30 until 10/31 ask staff. Also they are changed some games. Enjoy read more

Chuck E. Cheese - Pizza Near Me - Foothill Ranch, California

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I took my grandson today and even though he's a little older he still had fun. It's very clean and the employees were very nice and helpful! Definitely will be going again! read more

Came here for kid cousin's bday. Their pizza has improved a lot. Delish. Nom nom. Their games are okay. I wish the hammer game worked. Oh well. read more

I wish I could give Ziro star. Last weekend we had a party to celebrate my children's birthday. My children love chuckee and asked us to invite their freinds to chuckee cheese. Although we choose the mega super star package, the top party package, we needed to ask them every service that they was supposed to operate, even ticket blasters. The hosts and hostess were so rude and unorganized. They threw foods, plates and forks on the table. Also, they didn't help us to serve pizza or cake. It was the most stressful party that I have ever had. I never recommend this place to anybody.The costs that you pay for party package is not worth. read more

Finally took my almost 2 and 4 year old boys here. I've put it off for a while but finally gave in and I'm glad we did. I don't have much to compare it to since I haven't been to a ChuckECheese in probably 25 years, but this was a positive experience. We went on a Sunday evening (5-6ish) and it wasn't very crowded at all. The place was clean and my kids had fun and I felt safe with them running around from game to game. I can't give any feedback on the food since we didn't eat here but it looked like I would expect- greasy pizza and a limited salad bar. My kids had a great time (and so did my husband and I). They have a small toddler area with a climbing structure and a few tiny "rides" and lots of other ticket winning games; including a few that even the adults will enjoy (ski-ball, football toss, ball throwing at the clowns, basketball, etc). They stamp your hand when you come in and check it when you leave to make sure you leave with the kids you came with. Other reviewers seemed annoyed by the process, but I was quite impressed. I'll take an added layer of security for a few moments of inconvenience any day. This is a great place to spend an hour or two, tire out the kiddos and that surprisingly won't cost you an arm and a leg. I doubt we'll become regulars, but I'm sure we'll be back. read more

This place is Understaffed, they have one cashier doing the job of three people. Poor thing was running around like a chicken with it's head cut off, trying to accommodate everyone.. A lot of the games had no tickets and no attendant to help. Management needs to step it up and hire more people on the weekends. I gave this place a two because Chuk came out and catered to all the children. read more

One of the most awful chuck E cheese I've been ! They're chuck E was super annoying he wasn't even interacting with kids or dancing with them ! He was standing on the side without doing nothing ! Our hostess was super nice girl but the blond girl who was a cashier in the front super rude and disrespectful ! They need to work on customer service more ! Overall I don't recommend this place to anyone ! read more

First time going to a Chuck E. Cheese in south oc. Location was nice w good amount of parking, but the place was smaller than others I've been to. Dont think that was an issue though as it wasn't very crowded, even with it being a Friday night. Place was cleaner than most and the crowd was a lot less rowdy, which are the exact things I hate about Chuck E. Cheese. Was able to stack coupons and kids had a lot of fun. Liked the little toddler area and the cute photo booth that dispenses actual pictures vs I.D cards. The pizza was surprisingly really good (thin,crispy, and salty!) and the games are dirt cheap!!! Idk how I never noticed before... prob too disgusted to even care?? Lol. Def coming back! Oh.. taking off one star cuz it's Chuck E. Cheese. I mean... it's no D&B, that's for sure read more

Let me preface this review, I am a grouchy old fart and got 'volunteered' to take our 4 1/2 year old for a Birthday party...of other assorted 3 - 10 year olds.....along with enough assorted Parents, Grandparents, sisters, brothers....well it looked like a Family union of the Waltons, for each kid. (Real quick - When I was a little kid, my parents dropped you off at your buddies house with a present in your hand and picked you up in about 3 hours full of sugary drinks, cake and Ice Cream. The adult participant was the Mother and maybe the Dad, who over saw the bedlam of a party, unwrapped the gifts and sent all the little 'nose pickers' home three hours later.) .....now these friggin Celebrity Party's involve more adults than kids and guess who behaves badly.....the friggin Parents. Here are the pluses, they are few - 1. They serve beer. 2. When you are done with the party, you and you're assorted Clan, walk away. The staff cleans up..... That's why it's at least $13.00 per kid attending the party. 3. See item 1. If you're between the ages of 3 and 9, well I will assume it's a blast and a half! If you're over 50....well, see item number 1. Suggestion - Go to the Shooting Range or a Sporting Goods Store and get a pack of the GREEN foam ear plugs. The GREEN ones tend to block out more of the high pitched screams emitted by small children and/or little girl's. A root canal performed without Novocain is more tolerable than a visit, for a normal adult, to Chuck E Cheeses. Suggestion - Solicit the aid of an older sibling or relative to take them there. Bribery may be necessary, but whatever the cost...it is worth expense....just to NOT have to go or attend a party there. This is a 'Living Hell!', for an adult. Next time you are performing the requisite biyearly religious attendance at the 'Thumper Mill' of your choice, and the Cult Leader brings up Hell....well stop by CEC and see it in action for yourself, that is if you're over 50. read more

This review is specifically targeted at the manager and/or franchise owner as if I was running a Chuck E Cheese and had an employee that was so poorly trained and incompetent that she was driving customers away, I'd sure as heck appreciate knowing about it. First, the good stuff: the location was mostly clean. It's been 10 years since I've been inside a Chuck E Cheese and I didn't remember the pizza actually being edible. Most importantly, my daughter had a great time on her 4th birthday. With that being said, my wife mentioned to me if we ever throw another Chuck E Cheese party, we should find another location. The reason: Dealing with our party host. "Delia" while amusing, made for a poor experience. First, she brought us back, and the other employee setting up the tables said, "oh we're not ready for you yet." OK, no big deal. #2. All the tables around our party area were filthy and covered with trash. Instead of making sure they got cleaned up, Delia came to us and asked, "would you like us to clean the dirty tables.?" #3. When it came time to order our pizzas, I made sure to order a combination - like every pizza place on the planet has. She asked, "a combination of what?" and I told her every pizza place has a combo pizza. She claimed Chuck E Cheese makes no "combo" so I found an employee to assure her that yes, there are combo pizzas at Chuck E Cheese #4. It was order soft drinks time. We ordered several pitchers, including Coke. 10 minutes later, we're told they don't have Coke. When I asked what other options, we were told "A lot, but I'm not really sure - I don't drink soda" #5. Pizzas are brought out. We have been assigned two sets of tables. There isn't enough room on table #1. Even though table #2 is empty, Delia attempts to set pizzas #3 and 4 ON TOP OF THE OTHER PIZZAS! We had to suggest to her she put the pizzas on the tables with nothing on them. #6 The bill comes, and because we ordered extra things, instead of the $340 we were originally quoted, the bill is $360 or something like that. I say, "that's fine" and hand Delia my credit card, and she proceeds to walk me through the receipt line by line. I tell Delia, no I don't care, I'm sure the total is fine. Delia starts arguing with me. I want to enjoy my daughter's party, not be forced to do a line-by-line audit of a bill I've told our erstwhile host several times is "ok." I literally had to tell her, "NO. LEAVE." to get her to stop vomiting about the $2.10 paper cup charge and other nonsense. So - bottom line: Chuck E Cheese, and this location = good. Advice to manager, send employee to pizza school or train employee,, you are losing customers. There were 25 people at this party and you can bet anyone with us will choose to book at a different Chuck E Cheese than yours next time there is a a party. read more

I was extremely pleased with this location! Our kiddos had a great time, the food wasn't horrible (a little greasy but hey... it's CEC pizza), the staff was the usual young type but plenty helpful and friendly. We were visiting the grandparents and made a trip to CEC on a Friday between 3-6pm. Became busier toward the evening but not crazy. We will be returning and also would recommend to other families to give it a shot. I gave it only 4/5 stars because I have no idea what is up with the stage area, maybe I'm nostalgic but I don't get the 1 character and TV thing.. read more

I haven't been to a Chuck E. Cheese in ages but recently visited this location. We normally frequent Dave & Busters at Irvine Spectrum but were not really in the mood to deal with the crowds so we ended up bringing our boys here. It was a Thursday afternoon and we basically had the entire place to ourselves (I think there was a lady and her granddaughter there but we rarely saw them). The pizza was eh and pricey, hence the 1 star deduction. But I think that's what it's always been if I remember correctly. Surprisingly fun place to bring the little ones for a quick break. read more

4.5 Stars I came in w/ my niece and some friends on a Thursday night, so it wasn't packed at all. We had some coupons for the food, drink, and token combo. The cool thing is that they let you use more than one of the same coupon (which is nice for tokens). AND every game on every machine is 1 token (25 cents) For the food, we had a pepperoni/supreme pizza and a hot wings, cheese sticks, celery, and fries plate. The food was a bit greasy, but above average. I enjoyed the pepperoni pizza. Also, there was a wide variety of games. Mostly games where you can win tickets such as skee ball, basketball, wheel of fortune, coin toss games. The game that we all played was Deal or No Deal, like the TV show, which allows you to win between 2 and 80 tickets. A lot more than other game machines. We got addicted to that for a good hour. The service was very friendly. And Chuck E. came around to greet everyone, which was nice. I'd probably come back. read more

This is a parents nightmare. My 4 year old was invited to a birthday party here. Take 4 year old. Add sugar (cake and punch) Add lights and noise Add cheesy "Chuck" the rat in costume with song and dance This must be hell. read more

Took my two year old after a great friends bday party there, ordered a pizza and it took over an hour. Didn't get the pizza though, nope. Was told they're busy and it'll take another 45 mins. My kid was starving so I had to argue to get a refund to go somewhere else. Save your money, go to luv 2 play at Tustin marketplace, no bs like here. read more