The new Tech guy is so nice and sweet! So happy with this new worker. While checking if the games worked, he let my kid join and play the games . read more

The only reason you're getting 3 stars is because you had beer! The pizza was so dry. Like cardboard. We went for a school fundraiser and honestly I would've rather just handed the school my $100. For an hour of play and a pizza that's insane. Had to ask for plates and napkins... no one was at the prize area and only two cashiers so there was not enough staff at all. read more

Chuck E. Cheese - Pizza Near Me - Foothill Ranch, California

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Chuck E. Cheese has changed and evolved so much over the years. From the days of clunky animatronic mouse and creature shows, to giant play structures, to the more modern arcade and small play gym area that it is now. One thing that has remained constant is the fact that if you've got a kid age 3 to around 12 then Chuck E. Cheese is a pretty decent and cost effective done-for-you birthday party spot. Over that time the food has gone from a regular pizzeria to outright horrible now back to a much better place. During our most recent visit, the pizzas were not bad. I'm not sure why you would come to Chuck E. Cheese expecting gourmet meal or anything fancy anyway. For what it was, which is a kid's birthday party, it hit the spot. They've also got a little salad bar and it checks all the boxes. They also apparently have beer there which I hadn't noticed before. At least they had taps on the wall. Staff was pretty friendly and responsive and helped us out with the party that we pre-purchased. Chuck E. Cheese came out and said hello to the kids and there was a little dance party and it was all very cute. This particular location seemed very clean and well maintained. Overall, I think they've got a pretty good thing going on if you are looking for a reasonably priced kids birthday party with activities for the kids. Nothing fancy or special but it checks all the right boxes and our four year-old was happy at the end of the day. Everyone was able to get something from the arcade prize shop, which is pictured. read more

Chuck E. Cheese - The big prizes! - Pizza Near Me - Foothill Ranch, California

Love the check in/out process. Can't enter until an employee stamps a unique number on the hands of all members of your party. Children cannot leave unless an adult with a matching number is with them. Well, well, well, Chuck E Cheese cards have certainly changed now. You are charged by time, not points per machine/game. No more tickets to gather. All points are collected on the card used to initiate the game. This was perfect as my little friend roamed from machine to machine, not spending more than 20 seconds at each one. He also didn't really like staying at one game for more than twice. As usual since the first time I went to a CEC over 30 years ago, the place triggers a lot of stimulation- lights, blinking, colors and noises. It's a lot!!! Also you have to be very careful because there are little ones running around everywhere. Usually adults are running after them but not all the time. There is an occasional hand sanitizer around as you know those grimey little hands aren't always the cleanest. NOTE: Make sure no one touches their eyes after touching any machines/games. Wash your hands with soap as soon as you can. Restrooms entrances are open to ensure little ones can go in and out. The stalls are still private, no problem. $35 for 60 minutes on the card and we left with 3 cheap little plastic toys that were probably made in China for 25 cents. Oh, but we had one very happy child!!! Ok, bye. read more

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I went to Chuck E Cheese on Friday night (5/15). We purchased 2 pizzas and 100 points deal. We had split it on 2 cards. Our autistic son was playing on the race cars and had left the point card next to the steering wheel so he could easily add more points to continue playing. Someone noticing that he was distracted stole his card and he was really upset. The manager Daniel and employee, Taylor were so helpful and were able to help us retrieve some of the points and it was so appreciated. We love chuck e cheese and amazing customer service will guarantee that we keep coming back. Truly so appreciated of our experience. read more

I have not been in 7 years and wow the place is so nice now. We ordered four pizzas I recommended the bbq chicken it was so good. I also had boneless wings delicious. We went on a Tuesday night and it was more relaxing. Staff were very nice. It was the non hosted birthday and yes adult birthday. The kids in my family loved it. read more

I have gone here for a long time. Held birthday parties for my daughter. Bring her for fun days. The last time I went they had a special for 49.99. It was pizza and unlimited play plus two cards with tokens on it. We used one card that time. But this last time we went and tried to use the second card they claimed it wasn't active and we could only use the play area. Totally scammed us. Also their manager is a rude, power inflated douche. Shout out to the lady who was working everything on her own and the young employees there. They're always so nice, patient, and professional. read more

The manager needs to do something about the mold/mildew in this establishment. You can smell the odor before you even open the front doors. My kids started gagging and we felt dizzy and nauseous after only being there about 10/15 mins. The employees should not be expected to work in those conditions. Mold exposure is serious. We feel terrible even after leaving. Can't imagine how much havoc is being unleashed on the employee's health after being in there all day. read more

This was our second experience at Chuck E. cheese, first time at this location. The place smelled like pee and feet everywhere! A lot of the games were broken and very minimal games/rides for toddlers. The smell was bothersome that we left before our 1 hour play and skipped the pizza dinner here due to the stench. Try the Laguna Hills location which is cleaner and nicer if you need to burn energy with kids. read more

Still good! I came here yesterday 6/28 to spend 1 hour. The kids working here were great. So pleasant and efficient. Props to Elias for welcoming us and taking our order. The was 1 birthday party going on. It's a slow grind to win tickets. After multiple birthday parties, my daughter was able to get a prize of 4000 tickets. My son had a bit less and was able to get a decent prize too. I didn't notice any broken games or any mess in the game room. Still don't get all the hate for this place. It's really OK! Look at it from your kid's perspective. Did they have fun? This isn't Mastro's where there is a butler following you around. People make a mess and then complain there is a mess. You may not have fun but if your kid does and has a great memory playing with their friends, that's a win in my book. read more

Chuck E. Cheese is truly the best place for kids' parties! Every time we go, the staff makes it so easy and fun -- they handle everything so parents can actually relax and enjoy the celebration. They've also really stepped up their menu -- there are so many more options now, and everything we tried was fresh and tasty (even for the adults!). Another big plus is their monthly play plan, which makes it super affordable and convenient for families who want to let their kids burn off some energy and have fun regularly. Between the games, prizes, food, and friendly staff, this is hands-down one of the best spots to let kids play, laugh, and be kids! read more

Great place to take your young kids. I love they have a safety check in and check out. You don't have to always keep an eye on them. Food and drinks are reasonable read more

Went back here to a dirty locations. Employees and management is all new. I counted at least 5 machines down. It was almost impossible to get help from any of the employees. I hope they get there stuff together soon. Didn't get food because I wasn't able to order with a staff member. Only reason we even played games is because they have a self serve kiosk. read more

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We signed up for a monthly membership thinking it would be fun for the kids. Unfortunately the place is understaffed and not very friendly. The games are always broken and not one will help you. They don't have enough people to man the door to check people coming in and out. Last time we were there the ice machine was broken and there are never any napkins. They keep taking away the games that are included and adding stuff that has an extra cost to use. The prizes are weak at best and the machines rip kids off on what they should be getting. Sad that a company does this to kids. read more

Classic and nostalgic. A great place to consider if you're short on time and need to plan children's birthday parties. There are various packages to consider but each one comes with not just the food, drinks and games, but also party favors / goodie bags for attendees. There are also several options of add ons, whether it is pizza, drinks, or other party foods they have. Truly a "one stop shop" so you don't have to bring extra things when you don't want to since they have everything you'll need to throw a party. Although I haven't been to Chuck E. Cheese in a long while, I truly appreciate the attentiveness of the staff and the cleanliness. There are numerous games for all ages that will definitely occupy anyone for hours. Plenty of parking since the Souplantation closed down next door... but the place can get pretty busy so be prepared! read more

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If I could give no stars, I would. We went to check it out to see if we should have my child's birthday party here in a month but instantly decided it was a hard NO. 8 out of the maybe 20 games they have were broken. No signage posted either so it just sucks your ticket and then that's it. I told one employee who worked there and he literally did not care. He tried to fix a couple but then gave up after a few and never spoke to me about the others. We did see another kid celebrating their birthday and the little dance they do is all virtual now so such a waste. The first game we played, my husband got liquid cheese on his fingers from the button lol. Absolutely disgusting. Waste of money, outdated and broken games, employees do not care, hope it closes soon. read more

Our first time coming here and it was a complete disappointment. Many games were broken and took tokens despite not working. We had to get our card reloaded several times because of it. A small cheese pizza took 40 minutes and the buzzer never worked. Thankfully I went up the counter and a teenager working told me it was my order in the window. It looked disgusting. My son was starving and ate one piece. I just purchased the summer fun pass but we will not return. read more

Chuck E. Cheese - Small Cheese Pizza - Pizza Near Me - Foothill Ranch, California

I love this place for my grandkids, Food is not to healthy for a 68 year old person is good for the kids not for me read more

I'm torn about my experiences here so far. During the weekday, this place is almost sad. Quite a few broken games, some with just a piece of cardboard laid over the buttons. Mysteriously sticky floors. Subpar prizes. Low volume on the music. People just didn't seem to want to be there. I had to keep my kid hyped to prevent him from being disappointed. During the weekend, it's much better. Music was pumping, energy was up, pizza was pretty good. Many games still broken, but some were fixed. Definitely a better experience then. Service was also super nice on the weekend too. Why the discrepancy? We'll probably be back since my kids enjoyed it. read more

When the entire family escorts my 2 year old niece for some Wednesday night shenanigans... you end up here. This place is nostalgic. I remember celebrating birthdays at Chuck E Cheese as a kid and it's crazy to see them still busy with families these days. Combo #3 ($47.99) came with a large one topping pizza, 2 fountain drinks, and a regular size boneless wings (upgraded to medium for 10 wings was an additional $5). Not sure what else was upcharged but we paid $60 for that combo. VERY EXPENSIVE for frozen stuff. Not much to say about the food. It was what we expected. Frozen pizza & frozen nuggets tossed in sauces. Just celery with the wings. You definitely don't come here for the food. Lol. They have an unlimited salad bar with your basic add ons for $11.99. The play card was $25 for 30 mins unlimited play & $31 for an hour but there was a special on Wednesday. $18 for an hour of play. No more tickets shooting out of the games but it all registers in the card. You can still claim prizes. Overall, clean and spacious establishment. Staff not the friendliest. Good place to entertain the kids. Just eat before coming here. read more

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What a fun place to take your kids to. Sundays are generally busy so expect a big party with kids and parents and babies! They have a big trampoline and kids love it. read more

Chuck E. Cheese - Chuck E Cheese @ Foothill Ranch Towne Centre 26562 Towne Centre Dr Lake Forest, CA 92610 - Pizza Near Me - Foothill Ranch, California

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We had some time to kill so I brought my nephews to play games for 30 min. I thought I would order a pizza while they played, well 45 minutes later I still don't have my pizza. This place isn't even a quarter full, this is absolutely ridiculous. read more

Chuck E. Cheese - Not pizza - Pizza Near Me - Foothill Ranch, California

As a parent of a toddler and a preteen with summer looming, I've been on the lookout for something to do with them that doesn't cost a million dollars and keeps their attention for more than 20 minutes. Enter the Summer Fun pass at Chuck E Cheese. With the online special the best package was $152, with 50% off food. We just completed our first visit: It took two kids over 3 hours to use the 250 play credits, and they had an absolute blast. The building was clean and decently staffed, and not too crowded even on a Sunday. We had some pizza and wings, as well as the all-you-can-eat salad bar and everything was better than it had to be. read more

The fun place for kids! I've been here twice for kids' birthdays. Each time they've been happy to have the unlimited game play for 2 hours. The food served for the parties I attended were pizza, lemonade, and cake. Obviously you're not coming here expecting culinary delicacies...the food is fine and the kids work up an appetite playing games and eat the food with no complaints. One of the tips I got from another review here is to download the app. The welcome gift is 500 free E-tickets (the tickets used to obtain prizes). After downloading the app, I received an email the next day informing me of the welcome gift. On the day of the party, I showed the gift offer on my app to an employee at the front register and she printed out a receipt for the E-tickets. It was combined with the other E-tickets the birthday girl earned playing games and she ended up with a good amount of prizes. During the party, Chuck E. made an appearance and the birthday girl got to go into the Ticket Blaster for a short period of time to grab as many tickets shooting out from the top as she could. The employees here were nice and the place was clean. The cups provided for the children's drinks had a cute Chuck E. Cheese accessory on the straw. The only drawback I saw was that both times I went the place seemed understaffed. read more

I took my son to use his fun pass (last day before it expired) we were extremely disappointed when we arrived at the Foothill Ranch location and at least 5 games were broken, in addition to this there were no balls in any of the skee ball machines. My son used about half of his card / fun pass on his favorite game here Centipede just to find out that this location has now turned off the function/ feature to win tickets. Such a bummer. We kindly ask that these things get sorted asap. Please turn back the feature to win tickets on this centipede game - it's clear that kids were winning many tickets and for once getting excited to actually have tickets to pick decent prizes and that was obviously not what this location wanted. So lame. I will say the young girl working here was so sweet. read more

Pretty disappointed with my first and possibly last experience at this location. My nephews have the summer pass so I take them when I can to eat and play some games. I ordered a medium pepperoni pizza. After 45 minutes, I went to ask how much longer it would take. They told me they are just putting it into the oven and would take another 10 minutes. 15 minutes later, we finally got our food. While the pizza was good, the wait was ridiculous. I can order Pizza Hut/Round Table/Domino's and have it delivered quicker than that! Besides that, there were about 5 broken games. I asked the the boys to rate their experience and they both gave it a thumbs down and asked to go to other locations in the future. read more

The manager here is really cool. They also just did a renovation, so there are trampolines and an indoor play area which was a great addition to the games. I recommend a monthly pass to get discounts on most things and free games play. I feel like the play area should be included with memberships though, that would be my only constructive criticism. read more

We went there for my daughter birthday party. The staff were so rude, slow, bad service. When I booked the party, they didn't explain to me everything, that wasn't what I expected. When I talked to the manager, she didn't care , she just said your package didn't have so much service . We were not happy there. read more

They need more workers on the weekend or when there is a lot of bday parties. I got the mega package for my son's party (20kids). They didn't give us the goodie bags or let my son do the ticket blaster. This place was better when they had the two guys running it. read more

This place has really gotten worse over the years. As a Grandparent I have taken my grandchildren here over the years for a special day surprise. A recent visit it was so disappointing. Games lasted no more than a minute and thats if they were all working. Prizes to purchase with tickets are garbage. Pizza was good but that was it. I'll need to find somewhere new to entertain the grandchildren. Sad. read more

The food was not too bad, when we finally received our order. Wings were small but good. Pizza not bad. Only thing is they gave our order to someone else so we waited a long time to eat. However, they were very kind and got the order out and we didn't have to pay. The food and drinks are a wee bit pricey, but for an occasional fun time with the kids, and close to home, it's worth it I found the facility clean and service friendly. But if you want a beer and the person behind the counter isn't 21 you may have to wait for an older adult to come up to the register. We've had this happen a couple times where we've had to wait 15 minutes for an adult to get off break. That was a little inconvenient for us adults who wanted a beer. Additionally, a couple times they've been out of the beer we wanted. The kids had a blast. They have a great selection of games for the kids and adults. Us adults had fun as well. I would recommend this facility. read more

I gotta admit, I was very disappointed with this Chuck E Cheese. Because my daughter did a fantastic job in school we decided to visit the first CEC I have been to since I was a kid. While the food was just like I had remembered, I was disappointed that the Mouse only appeared for birthday parties and didn't make the rounds at tables to see if people were interested in getting photos taken with him. Additionally, it felt like have the games didnt work and it was very disappointing to me that we visited twice and both times the same games were out of order even though i had given staff a heads up of the issue. The ambiance itself was like a normal CEC and i was impressed with the massive space they had set aside for birthday parties. read more

We were fortunate to be able to fit in a small school student's award event at this location in early March before COVID-19. It was a great way for our PTA to show their appreciation to the students with the highest donations for our annual Jog-A-Thon. We purchased our kids the couple of hours of unlimited play package that included pizza, drinks, and small goody bag. The kids had so much fun running from game to game and making the most of their unlimited play time there. They earned lots of tickets to save up towards some fun prizes that they could exchange their tickets for on another visit. (Apparently if you elect for the goody bags, you are unable to exchange your tickets on the day of the event for any additional prizes.) We had a little confusion there, but got it all worked out in the end. One star off of their review for taking a long time on our special lunch orders. Those kids had to wait and eat last while their hot sandwiches and salads were being made since the pizza came out early. Otherwise, all in all it was a great experience for the kiddos. I hope that they are able to pull through these unusual times (COVID-19) and are able to reopen again and gain some revenue again to keep them in business. This is a fun place "where a kid can be a kid". read more

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Staffing is either sorely understaffed, under trained, overwhelmed, or a combination. Management should take a hard look at the bottlenecks and worthless friction points (trampoline charge). Several drinks were completely out or broken. Several games were out of order or had some error message that staff ignored. Food was very slow to come out. Bathrooms were just shy of truckstop level. Would be 1 star except that despite all these adult level shortcomings, my kid still had a good time. read more

Very disappointing. Skee ball machine missing balls. Another machine not marked out of order missing the ball to play. Camera ride didn't print pictures. Water squirt game low on water. Ticket claw machine and ball claw machine didn't work. They don't have as many games as HB location and they are malfunctioning on top of that. read more

DISCLAIMER, if you come here , eat anything else than the food here it's rlly bad and definitely not worth the money , the fries are undercooked , wings are small and expensive and taste ok , pizza is horrible you can eat something better for cheaper . just come here to play games but the food you should definitely pass on please don't waste your money .trust you're kids would prob prefer any pizza but this one. and also the pizza is very greasy .the cups are also very small . read more

Chuck E. Cheese - pepperoni pizza French Fries Regular Wings - Pizza Near Me - Foothill Ranch, California

The trampoline and the ninja run is a separate $15 fee...to think that they improve a little bit on games....very disappointing no wonder...

food: salty and no nutrients service: lackluster to nonexistent altitude: hostile and unfriendly amenity: cannot even provide free water price: higher than elite party planner or Dave and Buster environment: small and cramped have a 50 people birthday party and they won't even provide free food. Server show up only 2 times on 2 hours period. They want more money for trampolines for 20 dollars even though you already paid the highest package in there. Water cups cost 3 dollars per person. They want to eat customers alive and squeeze every penny out of customers. if you can avoid this place, please do. Worst customer service experience in my life and I paid over 4 figures for it. read more

I feel the place is run down and overpriced. Not like what it was when I was a kid! The service here was super bad, took forever to get our food and some questions I had answered. I feel the service could have been better read more

Service? If ignoring your guests is considered service then you're at the right place. I understand that everyplace is short handed and busy, but an acknowledgement that you are seen and will be helped asap would seem the easiest thing to do. I'm in the customer service industry and to wait 20 seconds to be acknowledged to the average person feels like 10 minutes. Not good Chuck E read more