It was crowded. The staff was, for the most part, kind. They had someone at the door. Chuck E. Cheese came around and greeted the kids. The games were functional. I love that you can buy game cards based on time. They have a small bounce and slide area, which is a separate fee, of course. Some of the tables could have used a little wipe down, but you can tell the crowd outnumbered the staff, and it wasn't gross. They were also having several parties, so that area was packed as well. For this place to be as dated as it is, it's not as bad. We didn't have any food. read more

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My daughter recently had her first bday here back in July of 2024 Obviously being a fist time my my hisband and I wanted the best experience .. We picked this place bc it was where my husband had his first bday party ... Safe to say the workers made me feel at ease!! The area was clean and spacious even though it was two other parties Food was great !! read more

Chuck E. Cheese - BBQ Chicken Pizza Party Pack Cheesy Bread X-Large Wings - Pizza Near Me - Columbia, South Carolina

So I'm only doing this review for people who have school children. I took my granddaughter to Chuck E Cheese to try something different from the other kid stuff. They have an all in one for what we needed. Games, the small trampolines and pizza. It was a win win! The staff was very informative and friendly. Surprisingly the pizza was good, and they had a salad bar that looked very good. It was very clean in there and I appreciate that it wasn't crowded. The ambiance is very kid friendly. It's definitely a place we will visit again. read more

For starters they never gave us the little stamps to verify that we were leaving with our child! No one was by the door to even check if anything seemed odd. I had my family with me so little concern for me but with the interstate right there it makes me worry. Also the drink machine didn't have any ice. When we asked a worker we were essentially told that he'll get around to it eventually. Which I can understand to a certain extent but I feel that it lacked professionalism. read more

Nick was so helpful when setting up my membership! The staff are so friendly and professional. They are very organized and attentive. I love taking my grandkids here and the kids look forward to it! Shout out to Nick and all the other staff!! Great job! read more

Love this place! Great arcade games and spectacular animatronic entertainment! Kids and I loved the animatronics the most! read more

Chuck E. Cheese - Chuck E. Cheese Animatronic - Pizza Near Me - Columbia, South Carolina

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Went there for my grandson's 3rd birthday with a party of 8. Sat down after spending $100 on pizza and play time. Long story short was told I needed to move my family from the pay tables to include my handicapped mother. I said I did pay $100. Manager came over and said that if I was going to be rude she would call Richland Sheriff and they would take care of it. I asked her to go ahead and call them. Said they had other parties coming and we could not sit there....other parties never came. My supreme pizza hardly had any toppings and a lot of games weren't working. Deleting my app and won't go back that's for sure. read more

Chuck E. Cheese - Departure - Pizza Near Me - Columbia, South Carolina

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This place is definitely a change from when we 90s babies we're running around. Facility was overall clean and nice, sad that they don't have the play place, but for sanitary reasons I understand. Overall it's nothing more really than a kid sized arcade place which is nice, but Chuck E. Cheese used to be an awesome place for toddlers-young kids. Now I will say that when we took our two year old he did have a blast, but definitely needed help with the games. Tickets are no longer physical and are on a card along with the tokens. (Similar now to like Dave and buster's) All in all,I still would recommend. The pizza is still BOMB!! The menu prices are wack, but it's a business. We had fun and would go back again. read more

Childhood memories made me want to take my son here. This was an amazing place for him. He has a blast and asks to go back multiple times a week. The kids are definitely geared towards children, but I snuck in a few plays with him. I was shocked with the pizza. Ordered the stuff crust with pepperoni. It was one of the BEST I've had. They were running a promotion with unlimited 1 hour play per week (and a few other goodies) and we've been 3 times now. It's definitely a great value! I do think a few games are out of date, but all have been updated to not spit out tickets. You collect automatically on your wrist band (or play card). The prizes could use some updates too. There needs to be more variety for the lower tickets. Overall, fits the mark!! Maybe most negative remarks are because I'm adult...lol read more

I am updating my review. The most recent visit was better. The place was cleaner, all employees were friendly, & the buffet was great. It is still an older location. The carpet, booths, & games are all old. They still use tokens, although the newer locations use cards to swipe for game playing. Service is usually slow. It's like the employees hate their jobs and move so slow. They are friendly, but SLOW. read more

Went here for my sons second birthday. The overall quality of service was mundane at best. We ordered food and received the wrong items the manager refused to replace with the correct items. To make matters worse as we were singing happy birthday a ROACH literally crawled from one of the booths on to my aunts arm. As she stood up to scream several others followed and ran across our food and table. We did get a full refund for our trouble however the quality of this kind of event could not be repaired. read more

First and last visit. Worst experience ever! Brought my niece here for a birthday party. Have of the games did not work wasting points from her card. Then to make matters worse I ordered a personal pizza to go and asked for it to be in a to go box. When the guy brought me the pizza it was in a regular plate. As he handed me the pizza it fell and part of the cheese fell on my arm and burnt my skin off. He apologized and said I'll get you another one made as I wiped the burning hot cheese off my arm and got some ice. I was so ready to go I didn't think to just get a refund. Thank god it didn't fall on my niece. Called the next day to address the issue and try to get a refund. The manager refused to give me a refund on a $8 pizza that cause a scar that will probably be with me for the rest of my life! Will never return to this place or any other one ! read more

Chuck E. Cheese - Burn from the cheese off their pizza - Pizza Near Me - Columbia, South Carolina

This location is very good and clean! Less people which is amazing. The hospitality is wonderful! Definitely will be bringing my daughter again read more

Meh. I mean it's a Chuck E Cheese location. I haven't been to one in 25+ years but my 2 year old needed something to do and the rain called for an inside adventure. I tend to take my son to Dave and Busters where he can touch and play every game and enjoy the heck out of himself. With D&B not an option, Chuck E Cheese was the next best thing. The games were almost all dated. There were a couple current games but not few and far between. However, my son LOVED the rides. I don't know why but he road the merry-go-round, the train, the car with Chuck next to him and the fire engine. It felt like the eating area was twice the size of the game area but what do I know. I'd come back with my son again in a pinch but certainly won't be my first choice. read more

The place isn't too big however a lot of the games were out of tickets or didn't work at all. I suggest going early. We came around 4 and there were a lot of families without much room to move around. The wait when ordering food is ridiculous because my food was cold when I received it. However the staff was nice and answered all my questions. read more

Chuck E Cheese totally lives up to its crazy reputation. A lot of the stuff is out of date, the Chuck E. Cheese music videos with out audio are horrifying, and the kids that are here when we've been are almost always out of control. That said, the staff has been great, the pizza is piping hot (stuffed crust is bae), the bathrooms are clean and there are great deals for different days online. My kid always leaves tired and happy, which basically makes it heaven by my standards. read more

This was a nice place to take the kids. We went on a Wednesday afternoon with hardly anyone there. The food was good and the kids had a blast. read more

Never. Again. Wasn't told about play all day promotion after spending $60+ NEVER. Manager could not possible care less. Game selection is WAY down from years prior. Building has a mildew type smell. Each game gives an average of 3 tickets. Go to Dave and Busters. Your kids will enjoy themselves, and you won't feel as if you have been completely ripped off. read more

While is wasn't very clean the food was alright and the service was ok. I didn't give a 3 due to the fact one of the managers helped me out. I'm a single dad and my son and daughter needed to use the restroom and I couldn't take my daughter in the women's for obvious reasons but she was scared to go alone. This woman helped me and took her in for me. That's going above and beyond. read more

Fun place! Love the pizza and games! My daughter had a blast. The only thing that kinda made me not rate all stars where some of the kids were trying to take over my daughters games but she was being a great sport letting them help her but some parents have kids running around and not watching them at all. It was ok with me but I'm not sure how other people would react. read more

Two stars only because they have all the animatronic chuck E cheese guys which is hard to find now adays. Other than that it's pretty bad. 25% of the games weren't working, all the thins that take your photo (three of them) were "out of ink or paper" and when I brought it to their attention they said they couldn't fix them. The water sprayer game was falling apart and the floor all around it was soaking wet. I'm talking drenched. The bathroom was so so bad. Both soda machines were out of ice. The staff was very friendly at least! read more

I will never go back. Bathrooms were gross. The tunnels and slides reeked of urine and clearly were not cleaned in a while. A lot more but don't have time. Staff was nice. I almost almost positive my son and I caught a virus from here. A majority of the games did not work and you could not hear the sound for the chuck e cheese show. read more

The food is terrible, the place seems dirty, but the kids will have fun. Lots of games and activities for smaller children. Everything is 1 token and you can get coupons to reduce token price. Pizza is passable, however my wife got a mouthful of cleanser on a slice yesterday. Salad bar is passable, however it made me ill yesterday. Kids do have fun playing games, so consider just going for that . And with all the kids there, make sure to wash your hands and use hand sanitizer and maybe wear gloves. read more

very efficient workers. wonderful environment. kids loved it. welcoming hugs from chuck e. will definitely come again!!

Pros: good pizza, served fairly quickly, lots of entertainment for children, 500 free tickets for 150 token package. Cons: Some staff indifferent to guests, understaffed for anything more than 1 party and a few families during the week (based on tonight), confusing table reservation signs/policy. Good job of accountability of groups and family members. Plenty of fun for children and the pizza has improved over the years at the chain and this location does not disappoint there. The service left a lot to be desired however. Tonight they had two people on the floor, a couple of maintenance staff, a cook, and a manager who didn't bother to look at people. The two on the floor were friendly, but weren't enough to service two parties, run the counter, run the front door, and help with everything else. The friendliness of the two didn't help when one constantly had to leave the counter to get incoming guests and the others wouldn't even acknowledge that anyone was there. The policy of the chain (may not be chain policy, but same method enacted in El Paso, TX and here so assuming based on two location information) to mark all tables as reserved next to the stage is also confusing. We scheduled in advance and knew we had a table, but had to ask which one when we arrived only to hear we could sit anywhere despite all the reserved placards on Every table near the stage. The other group didn't ask and sat spread out all over because they saw the signs and walked away. It seems the chain puts the reserved signs for any parties which may show up, but they aren't really reserved except for larger parties even if reservations are not coordinated prior. read more

When I got there I stood for 5 mins while the one worker was doing something with tickets that could have waited. Finally after 3 other groups were behind me in line she said I'll be right with you. Took my order, was polite. Had to ask for water cups. Buffet was horb! Didn't even have ranch for the salad. I had to ask for fresh pizza and they never brought out anymore desert. Nothing but lettuce for the salad. Bathrooms weren't the cleanest. When we were cashing out and my Nephew was getting stuff the lady (same one who checked us out) was paying more attention to come guy Behind the counter then us. Won't be going back that's for sure. read more

Attempted to try the new lunch buffet as chuck e cheese today and want to be fair in my review of the supposed "lunch buffet". Upon arrival pizza was cold and scarce, the salad bar is not at all a "bar" but rather a bowl of lettuce w/ dressing and croutons available. I checked in at 1:12 and at 1:25 no fresh pizza had been brought out. The pizza that was there was cold and hard and upon asking about fresh pizza was told that none would be bring out anymore until the cold pizza on the buffet was eaten. I was also informed that this was not Ci'Ci's, they are trying something new. The manager was apologetic but as for me, first time impressions are lasting so off to Ci- Ci's i go!!! read more

First of all let me just say if I could give this place zero stars I would because I had a horrible experience here. We entered the establishment hoping for an enjoyable, nostalgic experience but it was a living nightmare. The place was trashy, ghetto, mundane, and overall disgusting. The coin dispensers weren't even on so we had to ask an employee for assistance which took about 5 minutes because they wouldn't even acknowledge us. Once we got our coins we decided to play ski ball which seemed to work pretty well, but we didn't receive our tickets which was disappointing. We lost half our coins to games that didn't even work; they were just bad and outdated. The band was creepy all the characters looked like they were watching us and were on drugs, if I had kids I would not take them here because I feel like they'd have nightmares. We then decided to get a souvenir Photo Booth picture together because we thought it'd be cute, but after taking the picture it wouldn't even print. Not sure why because we saw other people with their pictures printed. We still had coins left but we were having such a bad time we gave them and our tickets away to people that looked like they were having a much better time. My boyfriend got so fed up with the experience he took an air hockey paddle and threw it over the fence outside cause he was so annoyed. I don't blame him at all. Worst 10 dollars ever spent. 0/10, do not recommend. read more

i did not like it but the kids did so you can't realy doubt kids the pit was much more clean then usaly and the pizza was nasty but kids don't notice so i say it gave me a headache never going back but i rated this a 3 beacause the kids enjoyed it the games were broken that made my 2 year old have a meltdown of course and drinks well kids got sprite i got beer to make th headache go away my kids won the most cheap items at the desk cheaper then a thrift store and i liked that whenever a kid runs out of the store they detect your child i have been to better places i would take my kid to disney world it was fair so i have to `say never take your child to chuck e cheeses read more