really wanted to like Conover Dental -- everyone seemed nice at first, and I was hopeful about…read moregetting a small, simple partial to replace a missing tooth. What I was originally shown was a lightweight piece with no metal. After my extraction (which took about an hour), I was given something totally different -- a large prosthetic that didn't fit right. I couldn't close my mouth properly and could barely talk without a lisp. The dentist tried to file it down, which just made it worse and left a gap between the roof of my mouth and the denture. When I said I was unhappy, she offered to cut it, but told me if she did, I wouldn't be able to eat with it. I agreed because I was sore and ready to go home, but the result is a prosthetic I can't wear at all. My insurance won't cover another one, so I'm just stuck with it. When I tried to talk to the office about it, they weren't kind or helpful -- and I was dismissed from the practice right after paying for the procedure. I don't enjoy leaving negative reviews, but this experience left me disappointed and without a usable prosthetic. I hope sharing my story helps others ask more questions before committing to major dental work.

First, They made a pair of dentures for me which didn't fit right from the start. I was told ( they…read moreneed to be adjusted ) . REALLY ! After having to sit thru four sittings to get them made and then another four for adjustments . Well I had had it, I asked for my money back, and was met with A semi hostile response from the doctor who was doing the work. So they did a soft reline and was told to come back in six months. So about a week later I stopped by to have them worked on and dropped the dentures off, ( I can where them for six hours if I eat nothing). I get a phone call from them saying never to come back because my actions at the office were hostile and not up to their standards. REALLY !! My wife witnessed the whole thing, and said ( the doctor screwed the dentures up and wanted me gone! ) I am calling the ADA and the BBB about getting screwed out of my time and my money.

Needed emergency extraction, Dr. Yang and his staff got me in and out with the utmost care I highly…read morerecommend this dentist office. I will be recommending this office to my friends and family

I DO NOT RECOMMEND. I have been going here for over 12 years along with all my children. Today my 5…read moreyear old needed work. He failed to properly numb her mouth and then proceeded to ignore her cries that she felt it for over 10 minutes. Finally realizing he didn't do his job correctly , he tried numbing again and YELLED IN HER FACE when she flinched. YELLED AT A 5 YEAR OLD. No patience, rude, condescending and unprofessional. Offered no apology then proceeded to ANTAGANIZE her because she was still crying, hyperventilating, and traumatized due to his unprofessional and violent behavior. I immediately signed release forms for entire family to leave his practice. Front desk and assistants are awesome but he needs to hang it up.

Very professional, knowledgeable, and kind staff. First…read moreclass facilities with new equipment and digital imagery. TV on the ceiling in exam room is a nice touch.

Best dental practice in Hickory! My family has received excellent care from Compass Dental. Dr…read more Sigmon and his staff are amazing!

I went here for a cleaning and exam and was given a treatment plan. When I arrived for my second…read moreappointment, everything changed. I asked on my first appointment if this included all the work that I needed, and she said yes. When I arrived to start my treatment plan, I was told this was for today's visit and given a new treatment plan cost of over $19,000 as my part to pay. They tried to tell me it was a misunderstanding, but I asked several times if this was everything I needed, and was told yes. IT WAS DECEPTION; they should have given me that treatment plan at the beginning. I left because now I don't trust you.

Here is my review…read more I am a 100% disabled veteran who was sent to PDA from the VA to get my teeth fixed and things started out amazingly; felt comfortable, this is important as my disability is related to healthcare and feeling ignored due to a botched surgery and failed aftercare! PDA sent me to the Wilkesboro PDA office for a second opinion; I went as I wanted to make sure i was getting the right treatment and a second opinion made sense. I arrived about 20 minutes early to my appointment and let them know im im early and they said to wait in waiting room and ill be called at my appointment time. Appointment time came i physically watched people come in and get taken back for appointments AFTER MINE. One guy was called back named Todd we even asked "Which one" ugh it was the other one! i waited approx 20 minutes after my appointment time (total of about 40 - 45 minutes total, yes early was my part) but not being notified or updated and left alone to my own devices and feeling ignored by healthcare.....YET AGAIN....triggered my PTSD so I left and told them ill reschedule when they actually had availability. I left and called the troutman office and scheduling and told them what happened and said NEVER EVER send me to that office again and let me know next steps. NOTHING....RADIO SILENCE.....called VA they calle dthe troutman office who spoke to the office manager who sai dit was all my fault and had the audacity to have the wilkesboro office call me.....HELL NO!!!!!!!!!!!! IF YOU'RE GOPING TO HANDLE VETERANS WITH DISABILITIES DO BETTER!!!!!!!!!!

the combination of plague and unemployment beyond my control means my oral hygiene has not been up…read moreto par of late. the brushing and flossing and rinsing have continued apace but without regular professional cleanings or assessment of my efforts. not surprisingly I wound up with a bad tooth in desperate need of attention... scary bad... so bad that the x-ray showed the middle of a molar as a cloudy blob :-( also had a cracked tooth that wasn't doing me any favors but funny thing about that is while poking around in my mouth the hygienist pushed the tooth back together! heard and felt it snap back in place and the pain was about cut in half immediately. neat! still had a raging infection in my jaw but way less total mouth pain... Dr Montgomery seems a decent and concerned individual. she came in to assess my situation and explain what my dental problems were and then sent me home with referral slips and a prescription for antibiotics. my x-rays were forwarded to the other doctors along with the notes so all I had to do was make the appointments and take my meds. when I get the urgencies all taken care of I'll be back in for the more mundane treatments and evaluations and some more roller massage chair. when society collapses and the barbarians commence to pillaging I hope someone has the sense to preserve the tools of modern dentistry. yea for teeth doctors plying their trade without pliers!

Love this dental practice. The staff, from front desk to hygienists to Drs. Lembo and Montgomery…read moreare all top-notch. Very professional, with excellent personal attention. Gentle and careful. Highly recommend.

Had a crown on left top and a filling on right bottom in less than 2 hours.No pain at all.Caring…read moreand friendly.

Honestly, the best experience I've had at a dentist as an adult. I've always enjoyed the dentist…read moreuntil i became an adult. Dentist weren't as friendly and gentle...until I walked into HHD. From the front office staff to the dentist, everyone was pleasant I encountered. I had an emergency and had to have 2 teeth removed and they completed the entire process from check in to walk out in less than 2 hours! No pain, no aggravation, no problem!!! I can't wait to go back.

The most impressive dental office that I have ever experienced. Absolute state of the art…read moreequipment. Staff, including Dr. Fish, make what could be a grueling ordeal, an educational experience. Try it, you won't regret it.

Dr. Fish and his staff are kind, caring and professional people. My regular dentist recommended…read moreDr. Fish for my implants needs. This practice is top notch along with state of the art equipment. If you need implants, this is the dentist you need to visit. Dawn A Hickory NC

Best experience with Dentist Ever. DR Kutuza explained all details of treatment. Reassuring. Will…read morecome back

The incompetence and rudeness of Kos Endontics' staff that handles billing and insurance is…read morestaggering. They failed to file insurance, incorrectly entered billing information, sent billing notices to the wrong address, and then made phone calls to a dependent on my insurance threatening action. When I called to ensure they had correct patient and insurance information, I was interrupted multiple times. I would drive any distance to avoid having to deal with them again.