Dr Sain's office is a warm and inviting atmosphere. You are greeted as soon as you come in with a…read morewarm hello and a smile by Kathy. The hygienists are friendly and engaging. I can tell they genuinely care about putting their patients at ease. They explain what they are doing before they do anything. I've had a lot of work done in my mouth over the course of my lifetime and I never get nervous to go. I recently had to get a filling replaced and I didn't even feel the numbing needle. Every time I go in, Dr Sain remembers me and asks about what I've been up to. The office is super-clean and Covid prepared with masks, face shields and gloves. Lastly, they don't overbook appointments and are always on time.

I have had my cleanings, exams, and x-rays done at this dental office for the past 5 years and have…read morebeen very satisfied with the services offered. Today, 9/30/25 I had two crowns done and have found Dr. Parikh and her assistant to be very accommodating, professional, and caring when working with a patient. I would not hesitate to recommend Grace Dental to anyone looking for dental services.

We love Grace dental! They are always so kind and caring. My husband had a filling done and he was…read morein and out in no time! Chelsie at the front desk is so helpful and kind. She got me an appointment this week for a tooth examination and xrays. Thanks Grace Dental!

Had a crown on left top and a filling on right bottom in less than 2 hours.No pain at all.Caring…read moreand friendly.

Honestly, the best experience I've had at a dentist as an adult. I've always enjoyed the dentist…read moreuntil i became an adult. Dentist weren't as friendly and gentle...until I walked into HHD. From the front office staff to the dentist, everyone was pleasant I encountered. I had an emergency and had to have 2 teeth removed and they completed the entire process from check in to walk out in less than 2 hours! No pain, no aggravation, no problem!!! I can't wait to go back.

The mistreatment and disrespect my mother and I received at Cox's office this morning was an…read moreabsolutely disgusting experience. She has been his patient for a few years so I already knew her past trauma with them. I am mom's caregiver. She is elderly and wears dentures. Cox fitted her about 3 years ago but it took 4 tries over the course of 6 months to get it right. Mom was in constant pain from sores because the denture didn't fit right. The sores had to heal so she couldn't wear the teeth at all between the multiple mis-fittings, and wasn't able to eat solid food. She dropped weight as a result and having no teeth affected her self-esteem, so it was a difficult and stressful time for her. Finally Cox got them fitted right and all was well until a recent cleaning when they insisted she needed them adjusted because she lost weight. Mom did not request this and even told them the dentures were comfortable. She was apprehensive and didn't want to risk it or go without teeth, but Cox's office persisted. They called our house and left messages for weeks, promising everything would be fine. Mom finally consented after many times saying no and telling them she was worried. They made the adjustments and she described to Cox how one side felt higher, but was ignored and they sent her home saying if you need anything just call. When she chewed, the edge of the denture was sharp and cut her. I found her in pain on the sofa holding the side of her face and her denture had blood on it from the cut, and she couldn't finish her meal. I went to Cox's website to make an appointment and indicated an emergency, stating details about the sore and needing to be seen right away. Mom couldn't sleep last night for being upset and in pain. Before daylight she woke me up that she was in A-fib for 1 hour. We went to urgent care and the doc confirmed the main cause for this A-fib episode was her stress and anxiety from this situation. He said there is a bad ulcer in her mouth and told us to go to Cox and tell him HE said to fix the problem NOW. Those were the doctor's words verbatim. We got home at 10:30 a.m. and expected Cox's office to have called about the appointment but nope. So I called and explained how mom's denture caused an ulcer and that Dr. G** was sending mom to them today to have the denture fixed. When we got there mom sweetly explained the entire situation to the receptionist who said she was putting the notes on mom's chart. Then mom sweetly explained it to the hygienist and asked for something to put on the sore like Orajel but the hygienist didn't acknowledge mom's request and showed NO empathy or compassion. When Cox came in, he first asked mom if she slept in the denture and mom said no, that she was trying to eat. He said, "You never want to sleep in them, make sure you take them out before bed." I confirmed to him "She takes them out before bed but she wasn't able to sleep last night at all. This happened when she was eating, she says she felt something sharp back there cutting her." He ignored me and started grinding the denture, telling mom there was nothing sharp on it, that maybe she had just felt a pinch, that he only sees a tiny sore, and talked about how all of this is perfectly normal anytime you get an adjustment. Completely dismissive. I told him we didn't understand why she needed an adjustment and how it brought on anxiety and trauma for her to the point she had a life-threatening emergency. As a healthcare provider he needed to know of her past trauma and how she had been scared to do this adjustment when Cox became furious at me and snapped "Do you think I just do this out of the kindness of my heart?" He defensively said he had nothing to do with her A-fib and took his mask down from his face, visibly very angry at me, berating me right over my mom's head as she laid there in pain and with a heart condition. He told me to "get out" and waved his arm. I said "She told me you guys have been nice to her and I appreciate that but I don't want her to come here anymore after all of this." And Cox said, "Neither do I" and he got up and totally left my mom laying down there helpless. Then the hygienist handed me the denture and I said "My mom is your patient and is your priority so you need to fix this (the denture)." She smirked and said with sarcasm, "We're done, bye" and she left too, and we could hear them down the hall laughing while we sat there in tears for this awful day. While I was in the bathroom, my mom found Cox and crew and they had the nerve to tell her they were offended by me and thought I was accusing them of causing her A-fib. She had to explain it all over again to them and then they acted happy and finished her denture. How dare they dispose of her like that and try to get sympathy from her that they were offended, instead of focusing on how to keep her safe and healthy.

Very good Dentist and friendly staff that really cares l highly recommended him he's fixing aspen…read moredental's mistakes for me.

Seen there one time recently. Seen on time. Had excellent cleaning, X-rays, and check by Dr…read more Bhende. I'll be seen there again. Good experience.

Shouldn't always read one review. This dentist office was recommended to me by a coworker. I had no…read moretrouble getting a appointment and the staff was nice and very informative. And also accepts Blue Cross Blue Shield insurance something that can be difficult to find in Hickory.

Needed emergency extraction, Dr. Yang and his staff got me in and out with the utmost care I highly…read morerecommend this dentist office. I will be recommending this office to my friends and family

I DO NOT RECOMMEND. I have been going here for over 12 years along with all my children. Today my 5…read moreyear old needed work. He failed to properly numb her mouth and then proceeded to ignore her cries that she felt it for over 10 minutes. Finally realizing he didn't do his job correctly , he tried numbing again and YELLED IN HER FACE when she flinched. YELLED AT A 5 YEAR OLD. No patience, rude, condescending and unprofessional. Offered no apology then proceeded to ANTAGANIZE her because she was still crying, hyperventilating, and traumatized due to his unprofessional and violent behavior. I immediately signed release forms for entire family to leave his practice. Front desk and assistants are awesome but he needs to hang it up.

We had a bad experience with the orthodontists recommended by our primary dentist. We looked around…read moreand finally found an office who takes our insurance and existing records. Dr. White's office scheduled the evaluation about a month out, not terrible. Dr. White's office sent online portal access within days, while none were provided by the other ortho. Dr. White himself was a very pleasant person, positive, friendly, and dealt well with my 2 boys. The other ortho was not friendly, kind, or pleasant. It was his way or no way. Dr. White dis not want to remove any impacted teeth, because they were too close to nerves and other teeth, and would likely cause permanent nerve damage. He explained that the remaining baby tooth was fused to the bone and would be torture to remove, because they would have to remove bone as well. The other ortho wanted to remove the baby tooth, remove the impacted adult tooth that should be where the baby tooth is, and then remove another tooth on top to line up the teeth. Dr. White actually cared about my sons over all health, not just getting braces on, teeth lined up, and a paycheck. Dr. White's office is by far superior, especially Dr. White himself. Taking my 3rd son there this fall.

Best experience with Dentist Ever. DR Kutuza explained all details of treatment. Reassuring. Will…read morecome back

The incompetence and rudeness of Kos Endontics' staff that handles billing and insurance is…read morestaggering. They failed to file insurance, incorrectly entered billing information, sent billing notices to the wrong address, and then made phone calls to a dependent on my insurance threatening action. When I called to ensure they had correct patient and insurance information, I was interrupted multiple times. I would drive any distance to avoid having to deal with them again.