I had the immense pleasure of being assisted by Carla Loveridge, with an over the phone purchase, at the Christofle, Houston location on Westheimer Rd. The moment Carla picked up the phone, I knew I was in good hands. Her attentive, caring, kind, enthusiastic demeanor conveyed the qualities of above and beyond Customer Service, which made dealing with Carla such a delight. She was efficient and professional in every step of my purchase. She even called to follow up and made sure that the
gifts, purchased for my instructors, had arrived intact and on time. She took the time to carefully and beautifully gift wrap every gift item. I am now a loyal customer of Christofle, because of Carla. With so many choices for gift purchases, it takes a memorable customer experience, with a human touch, such as the one Carla conveyed, to build brand loyalty. Carla Loveridge is simply incredible and amazing at her job in sales with an impeccable and engaging customer service delivery. read more