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    Van Cleef & Arpels

    4.7 (18 reviews)
    Ultra High-EndJewelry, Watches
    Closed 10:00 am - 6:00 pm

    Van Cleef & Arpels Photos

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    Amy J.

    I had the pleasure of working with Osvaldo "Ozzy" Hernandez to pick up my birthday bracelet. I called the store and Ozzy had the bracelet ready for me. He was super helpful and I highly recommend seeing Ozzy if you're looking for a Van Cleef piece!

    Retail therapy!
    Monique B.

    ENDED 2022 with a BANG! My experience was amazing from the time that I entered Van Cleef & Arpels! I can honestly say that this purchase goes down as THE BEST luxury purchase I've EVER made. Very friendly and patient staff with great attitudes - that goes a long way in my book! I was greeted by Jose Estevez, he provided excellent customer service and he was extremely knowledgeable. Prior to my visit, I did a ton of research on their "Vintage Alhambra bracelet, 5 motifs". I was not set on a particular stone just yet, but I knew this was the style of bracelet that I wanted to purchase. Jose was aware that this would be my very first VCA bracelet and he did an amazing job with making this moment special for me. We sat in one of their private rooms and I enjoyed a nice glass of champagne as he gathered multiple different Vintage Alhambra stone colors. We even had a few good laughs, which helped me get my mind off the price I was about to pay LOL!! I finally decided to go with the 18K yellow gold, carnelian. This color gravitated to me the most, and after Jose told me the meaning of that particular stone, it all made since! Now let's get to the OTHER awesome part... After I made my selection, and Jose measured my wrist, I finalized my purchase with an amazing Sales Associate by the name of Patrick, and honey when I tell you he did a great job at putting the "icing on the cake"!! He was so kind. He even sent me a text so that I had his info saved, so that I would know that it was him when my order was ready for pick-up. I am extremely satisfied with my purchase. It is perfect! I love that VCA pieces are beautiful, timeless, classy. All that all of their pieces can be passed down from generation to generation. Keep up the great work VCA... the staff at the Highland Village location is top-tier! HAPPY NEW YEAR!

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    Ask the Community - Van Cleef & Arpels

    Review Highlights - Van Cleef & Arpels

    What really struck me about Jennifer, is how highly she speaks about her clients, her colleagues, VCA the brand and her boutique.

    Mentioned in 10 reviews

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    I have always been fascinated with this place because I am a Rolex fan. I finally broke down and…read morebought a Vintage Submariner from Jonathan and was super happy. After about 3 weeks I started to think that a Vintage watch wasn't really what I needed and when a small bracelet issue came up, I took it back to ask them to look at it. While I was there we discussed my concerns about wearing an older watch everyday and he helped me find a much younger Sea Dweller, which is perfect for my daily routine. He was able to make me a great deal on re-stocking my original buy and sold me my new watch without any problems! He is great to work with and is extremely knowledgeable! Great store and I highly recommend Jonathan!

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    4.2(32 reviews)
    2.4 mi
    $$$

    doesn't turn jobs on time on the watches like states he does. Trouble job that's all I can say…read moreabout his work

    I cannot attest to his skill as a watch repair shop but as a proprietor with a shop with the goal…read moreof supporting customers, not so good. Between my grandfather and I, we had six watches needing repair. Did my research and wanted to support small business. Found this shop. Called to ensure he would be open if the current pandemic situation. Answers the phone with simply "hello". Is this the Watchmaker Specialist?", I ask. "Yes." I then asked if he would be open the next day to drop by with the watches for repair. "No problem. I will be here" he responds. "Excellent. See you tomorrow." Today (the next day), I picked up my 89-year old grandfather to drive 25 miles to his shop. Arrive to the office building, then had to had to show my driver's license to a security guard. It has to be shown to a video camera where they take a picture of your license. Was not crazy about that given identity fraud. But had to do it to gain access to the building. Made our way up to the 7th floor, found the suite, only to find the office locked. Sign on door says call the number. So I do this and again, simply "hello". I let him know we were standing at the front door. "Who's this?", he asks. "A customer" i replied. "Oh, I am not there. I went to get some dinner. Can you wait 30 or 45 minutes?"........ So he wanted my grandfather and I to simply hang out and wait for him. Not very good customer service especially after I called beforehand to verify it was good to come down at that time. Which it was. But he left us in the lurch. We went someplace else. Was not a goid customer service experience.

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    Zadok Jewelers - Private shopping experience

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    4.5(130 reviews)
    0.5 miGalleria/Uptown
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    My friend and I came here to look at sparklies and they had a large selection of rings, necklaces…read moreand basically anything you wanted. I spoke with Kristy Patricia and and I needed a couple of eternity bands resized that my original jeweler said they couldn't do. Zadok's came to my rescue and they made sure that my rings were sized properly and I was so grateful they were able to make my rings fit as they were sentimental to me. Kristy was so kind and kept me updated with the progress of my rings. I am impressed at the level of service with Zadok's, and will not hesitate to call on them for my next jewelry project.

    Remarkable experience start to finish…read more This was my first experience at Zadok and it will not be the last. We came in for a few reasons, quite differently. One, a simple watch battery replacement. The other, a well-deserved wedding ring upgrade. Battery replacement had a few hiccups but solved and fine. Yeah, we might have bought another Cartier the same day. Let's talk about the ring experience. Our Ambassador, Kristi Patricia, was amazing. Her knowledge and dedication to our experience was remarkable. We met for a consultation where we discussed my wife's wants, expectations and desires. It was a personal, special experience. After showing us some samples, she then went on a 2-3 week search for a stone that fit. When we returned, she nailed it. Every stone was brilliant. And my wife picked her stone. A few weeks later and we had a new stone in a new setting. Magnifique! All that matters is, my wife loves her new ring and we owe it to Kristi and the Zadok Family. Customer for life.

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    Van Cleef & Arpels - jewelry - Updated May 2026

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