Wonderful service! Respectful and friendly customer service!!! They helped me out with what I…read moreneeded and much more

Ruben was friendly and knowledgeable . Very good pricing for tools and any equipment for daily needsread more

My little boy had been hospitalized for 3 months & I needed funds immediately to pay the remainder…read moreof his invoice - the staff here REALLY HELPED ME OUT*** My sons situation is heart breaking & they went out of their way to help however they could - I will always appreciate this!

They are super friendly went in looking for jewelry and they had so many to choose from and they…read moregave me a great deal and they have layaway for 10 months which is so convenient to have lower payments monthly!!

This is a local jeweler in my area and they have fixed so many things for me and they've done an…read moreexcellent job and reasonable prices! Very honest! I had a piece of costume jewelry that needed a tiny repair. I walked in. They fixed it and did not charge me a thing! They are amazing. I highly recommend this jewelry store.

Brian is the best!! If I could rate more stars, I would. Absolutely amazing customer service and…read moreeven better prices.

Needed craft supplies and was in the area, I love just browsing the aisles for deals. I grabbed a…read morefew things that were needed.

Hobby Lobby Hobby…read moreLobby is a great store for arts and crafts. Had not been here before but I think I will be a regular now. There are so many options from stickers to beads, paint stuff, seeing stuff, wool, basically just about anything you can think of in arts. The staff is limited but very helpful. They are ever ready to answer your questions however basic they may be. You can get easily lost in their aisles creating projects in your head. I spent 2 hours and still could catch up only half the store ! Prices are reasonable. They have altered and in some cases completely removed their coupon options which could have been more attractive on the wallet , nevertheless, one or the other specials are always going on in store. Must visit again.

You'll never find the jeweler to perform the "annual inspection and maintenance." I put a…read morethree-star for the manager and sales guy that sold us the jewelry and they're not there anymore, so... Greeted(?) by the bouncer who didn't know I had an appointment, not really an issue for someone like me but I figured they would know of appointments and if the jeweler was in. Which is what the front desk asked with an inquisitive bad attitude that was clearly pointed towards the bouncer. Anyway, you'll never get the jeweler. My wife has been able to get ahold of the jeweler a total of 3 times in the eight years we've been married. She should have been able to see him at least 8 times including today, right? Believe me, she puts in the effort and I'm done hearing about it. About my wife's wedding ring bumming her out, I'm tired of hearing about it. About an agreement that was contractually made and not being fulfilled, get it? Yall aren't running the store correctly if all you have is one jewelry technician. And it does seem as though they only have one guy there, said he was off attending training... he's off Sundays and Mondays, and don't make a reservation online, it's better to call. I mean, are you running a business or doing what the jewelry tech who's in training (and according to some other reviews he's not that good) says? This location is in the middle of Baybrook Mall area, it's not a cheap area. Having the bouncer at the door and not at a clipboard with additional responsibilities might be a myopic take. Are yall going to be the first store that drags down the value of the area? You gonna tank a jewelry business you've been blessed with and the surrounding area with it? Doesn't sound like people who should be responsible trading diamonds and large quantities of revenue. Sounds like you're not appreciating the blessing you have. Why would I shop there with a bunch of people who can't see the good things they have in their face? How are they going to take care of the things they promise me if they can't handle scheduling? Oh, wait! They didn't take care of my things they said they would! Silly me, this store is already like that! How could I miss that while typing it down! Haha, lol.... It's not great, they're so ready for thieves they forgot they sell services and jewelry.

We bought my wedding set a few years ago. We were treated like royalty when we were buying it--…read morehowever have had nothing but problems since. I have had my bands put together and it was done so badly- not only does it make my ring set look terrible, it's actually broken. We took it in yet again today- we were really hoping to see about getting some type of credit to upgrade my entire set (aka they would've probably made more money off of us) however they refused to do anything except fix it again. This experience has been frustrating, time consuming and down right ridiculous.

Always kind and do a great job every time. Wait time is almost no time. Parking is good too.read more

It's a small jewelry shop and Oscar is always there. Very friendly guy and ready to help. I don't…read morebuy jewelry but get my glasses fixed there. He's kept a pair of old glasses alive for me that are way past their use by replacing screws and welding two halves together...LOL! I usually tip cause he charges too little for his services. If you need something done right then and there, just tell him you'll pay for the rush. BTW, he's been here a very long time.

I love this place. Have been coming here for years. I've gotten some great pieces from here. Joyce…read moreis super nice and extremely knowledgeable. I get my watch batteries replaced and most of my jewelry repair done here. It's affordable and quick.

Don't be don't be like me and buy crap from the store they are liars and they received all they do…read moreis pretty much rob people. They sold me a computer and it was broken brought it back and then they told me a stereo system and it was broke I brought it back but then they did not give me my money back eat pieces of crap or not people that you need to get stuff from. They will rob you they will scam you and they will take your money and laugh and tell you that you broke it.

Honestly I can't get my piercings anywhere else. I love the service and I love the products. For my…read morepiercings I use the cleaning product that is created by Spencer and it works better than anything I've ever used.

The manager Mel ruined my entire experience! I shop at Spencer's very often so I came in & new…read moreexactly what section I was going to. When I first entered I was greeting politely and the manger of the store Mel asked if we had any question, I let her know I was familiar with the product and didn't need any help. As I'm still deciding what I'm purchasing i notice Mel(manager) still standing behind me not even walking around just standing watching. So I ask her is there a reason she was hovering, she said in a harsh tone "this is my area of expertise and I'm here to help with any future questions" I then told her "I'm familiar with the product and don't need any help" & that I couldn't even focus on my purchase because I guess she thought I was stealing. She then told me "well you can leave". I can leave because your disrupting my shopping experience. I asked did she think we were stealing and she laughed. I'm not sure if there was a race barrier or maybe because I looked young but I am of age to purchase from this store and if that was the problem I would've been more than happy to provide her with an ID. I left the store and Spencer's especially NOT the one in Pearland Town Center will be getting my money anytime soon!