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    Christmas Tree Home

    5.0 (1 review)

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    2 years ago

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    Oakland Nursery - Columbus - Limelight hydrangeas

    Oakland Nursery - Columbus

    3.2(94 reviews)
    4.4 miLinden
    $$

    Great help! Very friendly staff and quality products. Probably better for me to stay out of there…read morebecause it's all so tempting.

    My landscape designer was an absolute doll and lovely person. And gratitude to the install team -…read morethey worked really hard to do a lot on a really really hot day! Otherwise, our experience was overwhelmingly subpar for the investment. We asked for a simple front yard landscaping revamp. There were more misses than wins with the overall delivery: 1) Design proposal took longer than quoted (no big deal, I know they're busy), and was missing a key part we originally asked for (and got an "oops sorry, here's a haphazard fix"). Design still lacked some our accessory asks, but we decided to disregard those anyway. I feel as though our vision wasn't heard and believe me, I am an over-communicator. Maybe budget was an unspoken obstacle? But if so, it should have been communicated - we were flexible! 2) The install day was never scheduled, and the install team showed up unannounced without designer oversight as promised. Luckily I was able to arrange to stay home for the install. 3) We were charged for new plants, that we didn't receive. Instead they "transplanted" our dead plants that looked awful (these were the reason we were investing in new landscaping altogether). 4) Old random foliage and plants were left in our landscape (likely with intention, because they planted the new around them which threw off spacing). 5) Some plants did not take and remained weed-y, even with frequent and appropriate watering. When addressed, we were told we were not watering enough... doubt it, but ok. See photos. I'm shocked they thought this was acceptable, and didn't ask how to handle if there was question at the time of install. We ended up needing to replant about half of the overall work ourselves. Old plant concerns were remedied on our invoice, and follow-up communication was prompt from the designer at least. Won't re-engage.

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    Christmas Tree Home - christmastrees - Updated May 2026

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