Every year I use Christmas Tree Brooklyn, and every year I am happy to update my review to announce that they still provide great trees and great service at a great price. I forgot to pre-order my tree this year, but it was no problem; I ordered two days ago, and they had availability to deliver exactly when I wanted. This year, CJ and Alan brought me my beautiful tree, helped me set it up, and were extremely communicative and professional the whole time. They gave me some tips on how to keep my tree looking happy and healthy through the whole season. Thanks so much, once again, for helping start the holiday season off right. read more

Another year, another gorgeous tree expertly and carefully delivered by Simon! He always goes the extra mile to make sure we know how to optimize tree care. This year's tree knocked my socks off, and our littlest can't stop hugging it! read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

This was the easiest, fastest and friendliest transaction. I called the day before and ordered a Christmas tree, and it was delivered the next morning, right on time. Simon, we will be using you again next year! read more

Christmas Tree Brooklyn - Our tree! - Christmas Trees Near Me - Brooklyn, New York

Several years using these folks already. I always order a few months ahead. Simon delivered our tree today. Excellent service every time.

Simon was punctual, professional and courteous. This is the right way to go about acquiring a Christmas tree. I highly recommend.

Simon A. delivered our tree today and we couldn't be happier with the quality of the tree and with Simon's great service. Delivery was prompt, right at the beginning of the delivery window that we selected so we don't have to wait around, and Simon kindly brought the tree all the way into the apartment and to the spot where we were going to set it up, unlike some companies that leave the tree at the curb. He was friendly, efficient and gave us tree-care tips. Would definitely buy from this company again. read more

Just got my 5th Christmas tree from here and it has been a great experience every time. It is definitely a pricier service but you get what you pay for. White glove delivery by Simon every year has been fantastic, he even helps you get it set up straight in the stand, and can't appreciate enough that he lugs it up to my 4th-floor walk-up. Will definitely keep getting my tree from here. read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

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Very good customer service, fast delivery, kind people, would buy a tree from them again

Our tree was incredible. It's beautiful. Delivery was smooth and easy. Simon was wonderful. He was a great communicator and was able to help us get everything set up read more

Tree was old and dry. They didn't shape it, branches hit the floor. I had to shape it myself. Not worth the price. read more

Don't pay for tree removal. They will drag your tree out but leave the place covered in needles. I assumed the guy was coming back to clean up once he removed the tree but he never returned and wouldn't answer my calls. That's when I discovered Christmas Tree Brooklyn has no customer support. Despite repeated calls and emails I have not heard back from anyone. So I essentially paid $90 for a service my building staff would do for free. This will be the last time we ever deal with this shady company. Unfortunately, based on other reviews, this is a pretty common practice by this company. It seemed pretty clear that the underpaid guy they sent out had no clue he was supposed to clean up. This is not an honest company. read more

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Just got my second tree from CTB. They always pick the perfect tree out for us, according to our specifications. Tree this year and last were very full and healthy. Service is Super professional, clean, quick, and friendly. While you'll pay a bit more for a delivery service vs picking out your own tree at the local lot, the ease and little-to-no work involved on your part will make it well worth it. Focus your energies on trimming. Save the hard work for CTB. read more

So easy to order, and Simon was on time and so helpful in setting up my tree perfectly! Best tree experience I've had!

This is my 5th tree by CTB. Great quality and long lasting. Excellent delivery and set up by Simon.

This is my first time having a tree delivered. Typically I go to a local stand and carry one home; that said, here are the pros and cons: Pros: - Delivery is on time, they call to notify you before they arrive and and drop-off is super seamless. If you live far from your local tree stand (like me), the extra money is worth the 20-minute tree-laden hike home. - The tree looks really healthy - it seems fresh cut and like it was kept in water. - Height wise, they exceed expectations! I ordered "4-5 feet" and got a 5 ft tree. Cons: - for the price, the tree is more sparse than I'd hoped for. I'm going to chalk that up to the shortage this year as it seems past years' photos look fuller. - the "extra fees" of a stand and set-up are not worth it. I paid for both and my tree fell over in a day, shattering half my ornament collection...when I took a closer look to figure out why, I saw that the stand they used was a cheap one created to hold a tree half the size of mine. You're better off buying your own stand. read more

We had our tree delivered on 12/2 and it still looks good! Delivery was on time and quick and easy. The only gripe I had is that the tree wasn't shaken out prior to delivery so we had needles EVERYWHERE. So many that I thought the tree might be dead!!!! I panicked for a second but We took the tree out of the stand and ended up shaking the needles out ourselves. SOOO MANY needles. But once we did that the tree drank up plenty of water and eventually the needles stopped falling. It actually looks REALLY good for a month old! Good thing too, since we don't take out tree down until January 6th!! read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

I was not about to carry a tree all over the city so I decided to google Christmas tree delivery and Christmas tree Brooklyn popped up. It was a bit expensive from what I'm used to but im also from California where I can drive anywhere and plop a tree on the roof of my car. The delivery was really fast and they brought it up to me. I really fell in love with my little tree read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

These guys rock! They delivered a beautiful tree at around 6ft for 60 bucks (About standard) to my apartment with a stand (30 bucks). They gave me a delivery window of 6-9pm and came around 4:30pm...I guess the delivery dude wanted to go home for the day. I wasn't home so he said he would come back but, after calling me to confirm, just left it with the doorman-perfectly convenient for me even though I felt bad I couldn't tip. Honestly, so glad I didn't have to walk around in these temps to pick out a tree and then help my husband carry it home- F that big time. Apparently they'll also do set up, and really anything else you're willing to pay for...as long as it's Christmas tree related *waggle eyebrows*. I would definitely use this service again! read more

Simon just dropped off my tree today, super nice guy and took a few extra moments to ensure the tree was firmly placed on the tree stand and made sure to check that it was straight and all set! read more

I love this company! Beautiful trees, great service. Simon's delivery is quick, efficient and friendly. The best way to get your Christmas tree in NYC! read more

So disappointing...my tree sheds like crazy. I spent $150 on a 6 foot tree and it's really only 5.5 feet with one space needle branch that sticks out another 6 inches. But that isn't nearly as bad given this tree will be bald by Christmas :( Do yourselves a favor and buy a $50 8 foot tree from Whole Foods. My friend's is gorgeous and doesn't shed. (And yes I water it everyday) read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

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Simeon delivered our tree - he was polite, helpful and gave us a call 30 mins before he was going to arrive. Great service and tree!

Our go-to place 3 years now to get our tree. Next day delivery (sometimes same day I think?) - the nicest, most courteous and appreciative delivery guys (and girls !!!!) Overall just a pleasure to work with. They're reliable and the trees are really full, healthy, and seem to last really long. *it should be noted that neither of us has much of a green thumb...so these trees are hella resilient. read more

Simon was fantastic and brought up our tree all four flights and kept a generous attitude the whole time. The online ordering process was sweet and simple, and on the day of the delivery Simon gave us a heads up and even made sure I knew how to display the tree and care for it. Effective and efficient. The tree is in excellent condition and we're excited to celebrate the season with it! read more

I used to love my Tree guy here, i asked what happened and they stole the stand from a local tree guy and are charging double what I paid last year. Guys save yourself and find another dealer read more

Very happy with our tree and the delivery service. The tree is beautiful and the man who brought it, Orkhan, was helpful, knowledgable, and polite. It couldn't have been easier or more pleasant. read more

My tree was perfect! Delivery went well and was in the scheduled slot. I think this is the most beautiful tree I've ever had!

UPDATE: Finally got in touch with someone from the company and they quickly scheduled a replacement tree. Again, the delivery guy was great and professional. Love the new tree so far. The only reason I'm giving 2 stars is because the delivery guy, Julian, was great. Super nice and called a head of delivery. Paid $116 for this tree/service/stand. Really? Have been calling and emailing the company for 2 days and still have yet to receive a response. I learned they use a 3rd party customer service company which explains some previous complaints about issues getting in contact with "a real person". As a someone who works for a major marketing company it baffles me when companies state things like "perfect tree guarantee" but don't respond when people are unhappy with the product. I just can't get behind bad customer service especially around the holidays. Please take your family, go to a tree farm and pick out a tree. It will be a far more enjoyable experience and memory. Don't sacrifice quality for convenience. Avoid this place at all costs. read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

Our tree is beautiful! Fresh and perfectly-shaped. Definitely recommend -- especially since they accommodated all of my last minute requests (delivery date changes) and were extremely responsive on customer support. read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

The best Christmas Tree Service in NYC!!! Beautiful trees at a great price. The delivery and set up was quick and easy! read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

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We've ordered our tree online for 2 years now and have had a great experience both times. The delivery guys are nice and our tree looks great! read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York

WARNING: SENT MULTIPLE DEAD TREES. We have had a terrible experience with this company, and customer service makes it worse. I have a one year old daughter and this her first Christmas, so it's an important tree for us. But all they've done is create stress and disappointment. The first tree they delivered had several dead branches in it, which we discovered when we unwrapped it (putting the tree in a stand for you costs some outrageous fee like 40 bucks, so we did not have them set it up, and the delivery person left very hastily before we could unwrap it and inspect it.) We put it in the stand and watered the tree immediately, and my hope was the broken dead branches were just an anomaly. I decorated the tree that day and assumed it would take the water and be fine. Tons of needles fell off as I decorated but I thought maybe that was because it had been tied up so tightly. Within two or three days (with consistent watering), the rest of the tree started to die and branches and needles were falling off everywhere. As soon as I had time, I called Christmas Tree Brooklyn and told them. They said they could bring me a new tree for free or give me a credit for next year. Obviously I chose to get a new tree, but I was very annoyed, since I work and have a baby in physical therapy 16x/week, and have zero time. I was going to have to take all the ornaments and lights off the tree, have to schedule another delivery, have to get it set up in the stand, and then totally redecorate the tree. They brought a new tree a couple days later and the guy didn't think he had to take the old dead one, even though they had told me they would take it. I was supposed to figure out how to get their terrible product out the door and down 9 flights and dispose of their mistake by myself. I had to press him again and again to finally take the dead tree, and of course he didn't help me put the new one in the stand as a way to make up for the inconvenience. This company just doesn't care about customer service! And there is terrible communication between the home base and the delivery people. He finally begrudgingly took the dead one away and I was left by myself to get a 7 foot tree in the stand on my own. Of course he left in a rush before I could unwrap and inspect the new tree. I don't know why I even tipped him! The new tree seemed more healthy, but as I decorated it that night, I discovered a huge fungus back inside the very top of the tree and dead parts. I had it almost all the way re-decorated and was thinking, you have to be kidding me! There was not going to be any time I could find to do this crazy process all over again so I finished decorating it and hoped for the best. We watered it every day and it didn't seem to drink much. Now, less than a couple of weeks later, it is dead as a doornail. The fungus ate half the top of the tree and the bottom of the tree is literally just sticks. My daughter's "second" first Christmas tree looks like Charlie Brown's and we paid something like $150 for it! We are a few days from Christmas, and things are hectic and busy. I contacted them today to tell them what's going on. I said there is no time to get another and undecorate and then redecorate, so I'd like a credit back or a refund. I sent picture of the tree at their request, as they didn't believe it was dead. Response: "I spoke to the manager/owner and I can authorize a removal and refund if item is picked up by Friday Dec 22nd, or you can choose to keep the tree. Like any business we can only refund if the item itself is returned. I'm sorry if this is not the news you want to hear but this is what I am authorized by the business owner to offer." Uhey refused to take it away the first time! And they are going to do what exactly with a dead fungus filled tree? They want to leave me without a tree for my daughter's first Christmas. They don't understand that a Christmas tree is in fact NOT like "any business"...it is sentimental family time, a major memory and symbol. What I wanted to do was get through Christmas with the nearly dead one, since it's a HUGE time issue to get a new one and redecorate this close to Cmas, and get a credit or at least partial refundfor all the trouble and disappointment. I can't figure out why they are so stingy and stubborn after delivering two horrible products and giving me awful customer service. I have been nothing but patient and kind with them, and this is how we are treated. No offers to help make it easier or add any additional help like putting in the stand or helping us take decorations off this nasty fungus filled hard, dry mess. Plus, how do I know the THIRD tree won't be DEAD before Christmas??? And what then? If you are looking for a reliable company to make your holidays LESS STRESSFUL go elsewhere. They have made what was supposed to be a special first Christmas extremely stressful. And we get nothing in return. read more

Absolutely rude and manipulative service, the trees are clearly overpriced, and the quality of the trees are poor at best. Do yourself a favor, and find another dealer. read more

I am late in updating this review, but I'm glad to say that this past year, Christmas Tree Brooklyn made up for it's issues from the year before. They had promised me a free tree for 2016 after the 2015 debacle, which I accepted. It was delivered on time and was a beautiful tree. read more

Great service will be using them from now on. I love that they have a service that picks up the tree for recycling. Christmas Tree Removal & Clean-up ($86.40) They sell the stand obviously if you have one then ignore it. Christmas Tree Stand for Your Tree (For 6 and 7 Foot Trees) ($29.00) read more

If you want a beautiful tree in your home just in time for the holidays but don't have time to go tree shopping let alone bring it home...these guys are saviors! I was able to effortlessly schedule a delivery day and time without any hassle online! I was a little worried about not making it home in time for my delivery so I called them. Someone answered right away! Like a real live person! Not only was it a live person they were able to arrange a later delivery time which worked out perfectly. Once they arrived they delivered and set up the tree with no complications and little direction needed. They gave me a few pointers on tree care then off they went. They are truly the Christmas tree elves of the season! My tree and wreath are perfect and dreamy for the holidays. read more

Christmas Tree Brooklyn - The perfect 5 foot tree - Christmas Trees Near Me - Brooklyn, New York

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My first real tree and I love it :) Delivery was right on time and I think the tree is actually bigger than what I ordered read more

Fast, professional delivery and setup service. Good selection of trees. Our chosen tree was spectacular. Price was reasonable. These folks are enthusiastically recommended. read more

I love this place! Always a perfect tree & flawless delivery from Simon! So far its 4 years in row with those guys!

What a seamless and wonderful experience. The follow up and follow through are amazing. And most importantly what a gorgeous tree! Love the family interaction with photos and stories about Gran Gran! read more

Christmas Tree Brooklyn - Christmas Trees Near Me - Brooklyn, New York