Purchased a 2009 Ram 1500. Overall I'm pleased with my purchase. The company is a little disorganized and staff a little cold and uninformed (promised things that they didn't deliver: Hadn't passed emissions, promised door seal that they did NOT fix). It's like sitting in a fish bowl then your inside there is no place for customers to sit and there is only one restroom that is used by everyone. Had to go off site to get my loan processed...weird. Plus it took over a month for them pay off my trade...I had to make an additional payment which is stupid. I love the truck. Its exactly what I wanted. Higher miles then what I'd hoped...but oh well. Wayyy better than some other used car dealerships that ive been to. Not a horrible experience overall...I recommend others research this place before committing to it. If you're willing to deal with some hiccups this place my be okay for you. read more

If I can give a negative review I would. I had to buy a new car after 2 years only having the car I bought from here. first couple months of having the car, the emergency break fell off. the. we saw something that would give any mechanic a heart attack. the whole underneath was rusted! they said they'd fix it, which they only patched it. it took forever to do. then when it was "completed" the muffler came off. not even a week after. it was sent back and another week without a reliable car. during this whole time, they wouldn't give me a rental so I could of went to school and work. moving forward, I started hearing and feeling shaking movements. when I first got an inspection it was "fine". I brushed it off. I thought it was my tires so I got brand new tires. the shaking continues. I still ignore it because if there was a problem, the people who inspected the car, would have said something and the people that did my tires, would have said something. OH BOY WAS I COMPLETELY WRONG. the inspectors where a**hats and didn't know what they were doing. turns out after I go to a third place to get the car checked out again, my suspensions were completely GONE. also turned out my transmission was going too. I treated this car nothing but respect so it definitely wasn't me. and the "repairs" they did, was only patched work which made the rust so much worse! so I had to buy a brand new car. plus the loan I had on that sh*t box. the car wasn't worth anything to begin with and it definitely wasn't when I was trading it in. read more

a driver stole my belongings out of my car when it was towed. do NOT trust these people with your car -- or anything. rude customer service and invasive unnecessary questions were asked by the owner himself. unreasonable storage fees and was charged incorrectly. do yourself a favor and stay away from this shithole excuse of a business. read more

3 different people lied about submitting a warranty claim that was never submitted. Had the car for a month and a half and was always given the run around why it wasnt worked on. It had no compression but he (NICK the "mechanic") was chasing a "wire issue that he couldnt figure out" when we brought it in for a warranty issue with an engine. When asked why he lied and why he couldnt give us an answer he would flail around like a child and try to avoid the conversation. COMPLETE LIARS here. Place is a complete fraud. read more

BEWARE of this place!! They sell faulty cars!! Both my brother and best friend have purchased vehicles with them and at first they seemed very friendly and helpful... now both cars are giving problems not even 6 months after! read more

Do not buy a car from this company!!!! They sell bad cars with a supposed guarantee and you end up paying more than the value of the car. They gave me false plates that when I went to deliver the DMV the plate number did not appear on the system. I was driving a car with false plates for a year thanks to them and with the luck that a police never stopped me. Pay 2,800 down payment suddenly and the car damage three times in a year, they don't give me a provisional car when they try fixed my car and nobody wanted to respond, they are rude, thieves and scoundrels. read more

I wish I could put down NO STARS but also will not be buying ANY CARS! Went on Cargurus and saw a nice Truck on his site and wrote I was interested.He called me back within a half hour and I told him I would be down the next day to look at it. Mind you I'm 2 1/2 Hours away, and he told me to call before I came. I called and he said I'll see you when you get here. Half way there on the Mass Pike 1 1/2 Hours into the ride he called and said the Truck was sold! All about the Dollars not the Customers! read more

Alright let me start here. I went to these mother fucking bastards to get a car because me and my boyfriend are students and we both work and his car just went. So we go to these "nice" people since they don't really care if you have a license or not which was really helpful for us and we were pretty desperate at the time. We ended up getting a 2010 Nissan Murano and it was good for the first three months, then the transmission went and it was nothing but problems there on out. Chris is a great guy and you can tell he means well but the way they run the place is horrible. Nick, one of the "Mechanics" is terrible at his job and was never really helpful all he cared about was getting cash from us, which he did multiple times , and even then the car continued to mess up and we ended back there again and again and there were never any receipts involved and when we did ask for one nick got all mad which I really didn't appreciate, even one of the employees was surprised to see that's we were there again and said "dam you guys live here" and laughed. Yeah no shit thanks. So we ended up trading in the piece of shit for something way better from people that are much more trustworthy and even they're having problems with it. So in the end DO NOT AND I MEAN DO NOT GO TO THESE PEOPLE NO MATTER HOW DESPERATE YOU ARE , YOULL END UP IN A HOLE LIKE WE ARE AND ITS NOT WORTH IT. I cant stress enough how much I mean these people are terrible, don't do it to yourself. We are still paying for it even tho we are in a new car and it sucks really bad but hey things happen. So do yourself a favor and don't end up like we did, save the money and time and go somewhere better. read more

DO NOT DO BUSINESS HERE!!!!!!! If I could give less than one star, I would. This place is a joke and should absolutely not be in business. Anyone who brings their vehicle here is just asking for trouble and headaches. I was mislead by my warranty company into brining my vehicle here for repair as recommended by the dealer (if you could even call them that) I got the car from. Computer diagnostics showed a transmission issue. These "mechanics" said that was not the problem and it was a wiring harness. Fast forward a couple weeks get the vehicle back still running like crap, only difference now is the remote start doesn't work, blinkers don't work when the headlights are on and the computer display doesn't work. Car breaks down again 2 months later so we bring it back and NOW it's a confirmed transmission issue by them. They don't return calls or texts asking for status updates only to be told almost 3 months later that because it was under warranty and we "are not paying customers, we'll get to it when we get to it". Beyond unprofessional. Car gets towed from there after 3 months and the guy Nick my boyfriend had been trying to communicate with says to get the car to move the last time they had to adjust the axle and that seemed to fix it. So they knowingly rigged it up as to where it would drive but admittedly would break down again. So now....6 months without a vehicle that I'm still paying on and more headaches and expenses than necessary, I now have a bigger piece of crap on my hands. Do yourself a favor and stay far away from this place!!!!!! read more

Will never go back to this place again. They are children playing car salesman. We purchased a car, that had problems with it. We were told we purchased a warranty just to find out the warranty was never pushed through. We were told by Paul that we would have a warranty and come to find out our warranty is not active. We've had problems with our vehicle, granted they've given us a loaner car every time our car has been in the shop. However, the loaner cars are what you need to worry about as well. They currently have had our car for 2 weeks. We are on our fourth loaner car within 2 weeks. Because, they're loaner cars keep breaking down. Not happy not happy at all. read more

As a disabled veteran, I dread shopping for new cars and trucks! Chris Auto, makes it easy, smooth and fast !!!.Top quality Trucks and Cars ... Love my new Truck I bought there... All around good guys , 5* ! Thanks guys , Mike... read more

I traveled up from New Jersey to look at a 20+ year old vehicle. Internet postings are sometimes suspect, but this vehicle was accurately represented and everything the dealer claimed it was. I found everyone at the dealership very easy to work with. I even had the opportunity to speak with one of the mechanics and found him to be helpful and professional. Based on my car buying experience, I would not hesitate to recommend Chris's Auto Clinic. read more

They now permanently have all of my auto business. I searched around for a decent truck and came across them by chance. Even though I am over two hours and in a different state they were extremely accommodating. Took care of everything for me. Absolutely awesome experience, would recommend to everybody. read more

Bought a car from this company a month ago and when we walked in the door, they tried to up the price of the car by $1500. That should have been a sign. We negotiated a price and within 70 miles, the check engine light came on. Chris was given 2.5 weeks and three opportunities to fix the car, and was not able to successfully do this. All of his "repairs" were shortcuts (replacing parts with used parts, cutting and shortening transmission coolant lines rather than replacing them, and using non-automotive parts to try and finagle the car back together). We are suing him. STAY FAR AWAY FROM THIS COMPANY. YOU WILL REGRET IT. read more

I tried doing business with Chris Auto when I found a 2002 Trailblazer on there Web site last week for 2995.00 I called spoke to the salesperson he told me pick the car and apply online and that he would know by the end of the day. That didn't happen so I called a few times the next morning finally spoke to the salesperson he told me they were busy with truck delivery's and would now know by Monday .So I needed a purchase fast my car was totaled so now I wait Monday rolls around and I get a call from a Phil he's the fiancé person and I am approved for the loan on the Trailblazer at sale price of 3995.00 I asked why it was 2995.00 when I applied online he told me that was the cash price the site does not state that. Since then I have been going round robin with what is now the new manager Paul and now I am told the trailblazer is sold advised to go back online and pick another vehicle so upset but I had an approval for a loan with them so I'm trying to work with that I pick the Ford 500 that's also online for 2995.00 I'm now told that one is sold too. Okay so one more try on a Santa fe which is more money but a possibility at 4500.00 so the manager gets back to me tells me 198.00 a month with a two year warranty I did not ask for a warranty nor could I afford one now that I am spending more on the car purchase I was given a line about there net check. I don't care about there net check and im taking it for what I is they didn't want to sell me the cheaper cars. So now as of last night the trailblazer was still on the companies site and available as of this morning after I blew up the manager its off the site. This is bad business practice buyers beware of this scam company. read more

Called the day before and showed up the next morning. Steve greeted us right away despite being pretty busy. He got our vehicle out and let us give it a good going over. They were very forthcoming about the problems...rust, check engine light, and said they would take care of whatever else we found as they hadn't gone over it as of yet. After a thorough test drive they took care of the plates, title, registration paperwork right there (dodged the DMV visit) and because we waived them off on the $400 body work over a wheel well they were going to do free, they took that amount off the price. I had noticed a dripping power steering line which they are going to fix before we pick it up. I can't ask for any better. read more

Thought I would write a quick review about this place. Me and my wife went in, nice place. Everyone looked busy so I waited and then asked to talk to a saleman about a truck. Long story short we put 1500 deposit, filled out a lot of paperwork and picked up the truck after it was all cleaned and ready for us. Took some time but we are both pleased by Chris's Auto. read more

Rip off artists... Don't be fooled into thinking that paying weekly is a great deal... They prey on people who need that help if you want a car that is useless, and you want to throw your money away, then id suggest Chris's Auto. read more

Had tried to work with them a number of times. At first they seem friendly and helpful. Once they get you in I was provide a different price. Supposedly, the car needed work. But did not see why $3000 plus worth of work. They should have expected the car needed work and not posted it up. Unfortunately, my experience was the price being alot higher than advertised. When we tried negotiating down the price that was comfortable. They low balled me on my trade to make up the differences. Will not return to them again and waste of both our times. Should have just left the moment I notice their tricks. read more

One of the worst place to buy a car. THE WORST!!! From the sales staff to the service department. I made that mistake and I will never do business there again. I ended up having to get another shop to do the job that Chris's Car Clinic was not able to do. I was told that certain problems were going to get fixed before picking up the car and they never got fixed. I dropped the car off twice and the problems never got fixed. I ended up having to use my warranty to get the problem that they were suppose to fix. I hope you find this review before stepping foot in that place. read more

STAYYYY AWAYYYYY FROM HERE!!!!! Worst experience ever!!!! VERY UNPROFESSIONAL!!! They sold me a car without them having the title of my car!!!! I gave them my money and did all paperwork and couldnt drive my car til a WEEK AND A HALF LATER!!!! They didnt do repairs that they were suppose to do. They offer a 30 day warranty BUT THEY EXPECT YOU TO PAY FOR THEM!!!!!! You call them and they put you on hold and avoid you!!!! You can never speak to the OWNER because he avoids you too!!!!!! THEY STILL HAVENT DONE REPAIRS THAT THEY AGREED ON PAPER TO DO!!!! WOULDNT SEND MY WORST ENEMY HERE!!!! STAY AWAYYYYYY!!!!!! AND KNOW YOUR RIGHTS THROUGH DMV!! I LEARNED THE HARD WAY HOPE THIS HELPS OTHERS!!!! read more

This is my second time buying a car from here. I am happy with way the staff handled my financial situation. My credit is horrible thanks to a divorce, so I never thought I would get approved for another car. While I was there they offered to buy me lunch.They got me approved and I was def in shock. I picked my car up the following weekend. Didnt get to meet the owner but my car is great just really needed an oil change. read more

THE WORST PLACE TO BUY A CAR AND THE STAFF IS VERY RUDE AND UNPROFESSIANAL I bought a car from Chris at first they seem very nice and professional. But after a month our car broke down n they said they had fix it but the problem came back and the refused to do anything about it. So we ended up giving the car back, we still had some of our personal belongins in there but were told by the car dealers to leave them in there till the return process was over so we did. It turned out that our belongings were distorted and stolen. We were very upset and asked Chris himself what was he going to do about it and we were just ignored and thrown to the sideline our belonging were nothing and we didn't matter to them. So when we finally went to the office and confronted Chris he called our belongings a piece of shit and asked someone else to cut us a check for our piece of shit stuff. He was every rude and disrespectful. This is THE WORST place to buy a car will never recommend them to anybody, not even my worst enemy. The owner CHRIS is the most disrespectful arrogant asshole in this business. read more

Went there to get a decent car got approved within minutes. Sales experience was Pleasant not pushy at all the finance department explained everything so there was no hidden fees. Had a minor issue with the sunroof brought it back and the service department took care of me and they gave me a loaner I would highly recommend this place if you are in the market for a used car. See Rodney in sales and John for finance. read more

They suck the extended warranty they offer is garbage, don't fall for it!!! If you do you will be sorry. I got stuck paying 400.00 out of pocket that I was told was covered.. I reported them to the BBB.. The next step is a lawyer. I'd stay away! read more

WORST EXPERIENCE EVER!! The main reason I came to this dealership, living 40 minutes away from it, was because of their garuntee for credit approval, which it was. I was so excited to be approved and be getting my "new" car. Once I placed my down payment of over $3,000 it took over 2 weeks for me to pick my vehicle up, fo a reason still unknown to me. Customer service was horrible, lied to me time after time, wouldn't return my calls or even answer them at one point. The car did not have a full detail as promised since I found pet hair everywhere and they didnt even include a spare tire which is a state law. I've now had the car less then 30 days and it's in the shop because the TRANSMISSION BLEW! Thank god I bought the additional warranty! I would never ever refer anyone to go to this place no matter how bad your credit, it's not worth the headache or money!! I was totally taken advantage of, and I hope the same thing never happens to another person!! read more

i wish i would have read this a few weeks ago!! i put a down payment & 2 weeks later my car isnt right. i started off with roger. he calls me & tells me he has to talk to me at 10:18am & at 10:22am i call & "ian" tells me that roger no longer works there!! smh, then he tells me that my part isnt in, that it'll be in today so the car will be ready by 5.... then maybe tom, so i tell him i call him back because i am pissed i took today off from work & they could have called me yesterday. then all day goes by & no one called me back, so what if i tell you i was gonna call you back. if u close at 7 & it's 6:30, should'nt you call me & tell me something?? the guy ian was rude, he was being disrespectful, he threatened me, he was talking over me & yelling what type of customer service is that!!! i have a fiance, a father, 4 brothers & they will not approve of this at all!!! next time i will do a thorough background check. always go with your first gut!! ian.... you made the whole "used" chris auto clinic look like..... you will be hearing from more than just me read more