It's hard finding a good plumber. It's even harder finding one for an emergency call. Then it's…read moredarn impossible to find an honest one when you are in an emergency situation. I've found my "go to". I'll call Armor for any plumbing needs. August 2019. Update, still number one in my book!! From repairing outside faucets to resetting toilets. Which is exactly what they did for me in the past few months. A+++

So hopefully I will never have to call this company again. They lied all weekend to us about…read moregetting out to our "immediate emergency". It's Monday at 9:02 am we called this company on Saturday and they said someone would be getting out to us within a half hour ( a blatant lie) no one showed nor called, Sunday passes same shtick. So just now we got a call from Cheyenne at Armor Plumbing who said they had a Holiday Party going on this weekend and therefore no one was at work. So they lied to us for days for about 5 different phone calls for them to just call on Monday and admit they were lying. No one was going to come help us and they knew that. I just wish they could have been honest in yunno maybe the first 5 hours, or 24 hours, or 40 hours, I wouldn't have wasted my time nor my cell service.

Our technician was nice and more than knowledgable. He came out to quote a water heater replacement…read morefor us and the quoting process felt a little shady. First, he told me the pressure in the tank was sitting at 100 psi. I closed the inlets so the pressure wouldnt change, got myself a meter to validate and it was sitting at 70 psi. 100 psi is high with the water heater off, giving false numbers like that will sway people into making a rushed decision instead of researching other bids. After he took the pressure reading, he told me my inlet water pressure reducing valve failed. Said my inlet pressure coming in was 100 psi and so it needed to be swapped. Again i measured the inlet pressure to the house and it was 60 psi. He then quoted me the replacement pressure reducing valve. 1200$ is what he said for JUST THE PART. NOT THE LABOR, ONLY THE ONE VALVE. I knew that was crazy so i googled the exact same valve model, LF 25AUB Z3. Look it up yourself, its around 150$. I went to lowes after that and found that valve on the shelf (model number matched and everything), in fact the lowes rep told me i could use one next to it for 80$ instead since it matched the line size and specced right. That is a 1400% markup for a valve you can walk into the store and buy yourself, absolutely insane. In total i was quoted roughly 2700$ for the labor to hard pipe and change everything, i would be supplying the water heater. I found another company that said theyd do it for 1200$, exact same scope of work. I don't doubt the skills of their technicians, but their quoting and pricing system is extremely shady. Be careful if you choose to use them so you don't scam yourself.

I have to say I'm very disappointed. When I set up the appointment I asked the person on the phone…read moreif the coupon that they were offering online for septic cleaning was still valid and she said yes. When the plumbers arrived I was not home so they spoke with my husband and quoted him a price that was $300 dollars higher. After he told them what I told him the price would be one of the plumbers went and called the office and came back and told him the price that I originally said ($149). The other plumber that had stayed behind with my husband asks, "You mean $250"? At that point, my husband realized he was being fleeced and told him we would go with someone else if they weren't going to honor the price and they agreed on $149. During the process, they did no inspection but tried to say that we needed a new lid for $1,400. My husband declined that sale and they commenced pumping the tank. They had been called out because waste was backing up from the clean-out. They never inspected it or the line. The next day I checked the cleanout to be sure there was no backup and low and behold there was. I called them back and they said they could send someone out the next day (yesterday). Another plumber comes out and STILL doesn't look in the clean-out. He says, "We can't even get close enough to look in there". What!? You work on septic systems and can't step in sewage? So without an inspection, he quotes me two prices. One to do some type of jetting the line, and one to do some other procedure. I'm looking at $489 for that and $1,500 for jetting. I had the line jetted a few years ago by another company and it was less than $400. Fast forward to today. I had another company come out who I will be giving a glowing review when the job is finished that was like night and day. They put a camera in the line to find out exactly what the problem is. It turns out the line was warped and faulty and wasn't connecting the way it was supposed to. So the line is being replaced for not much more than The Original Plumber was going to charge me to jet the line that didn't even have a blockage as it turns out! And on top of that, they opened the lid and there is more solid waste in there than could have accumulated in three days since it was pumped. I would never utilize their services again. Edit: I have called 3 times to speak with a manager to try to give them the opportunity to make it right. Each time the person that answered the phone did not ask me my name, or why I was calling. They asked if the number I was calling from was a good number and said that a manager would call me back. Horrible business.

I can't say enough good things about Caleb and Abe. They did an outstanding job installing a…read morebasement pump, hot water heater, shower diverter, and toilet. The entire experience was excellent from start to finish, all at a fair price. They were professional, knowledgeable, and incredibly thorough. Caleb and Abe took the time to explain what they were doing and answered all of my questions clearly. Their workmanship was top notch, and it was obvious they take a lot of pride in what they do. They also worked efficiently, kept the work area clean, and were very respectful of my home. It's not often you find plumbers who combine skill, professionalism, and a genuinely friendly attitude, but Caleb and Abe absolutely delivered on all fronts. I would highly recommend them to anyone needing plumbing work and would not hesitate to call them again in the future. Truly a great experience.

I had Servicewise remove an old bathroom fan and install a new combo light/fan with new duct work…read more Also installed a timer for the fan. They did a great job and were conscientious with following up.

Adam and his brother service my tankless water heater and do an outstanding job! Prices are very…read morereasonable. Highly recommend for all of your plumbing needs.

From the owner: Fast Drains Plumbing provides expert residential and commercial plumbing in Canton, Woodstock,…read moreHolly Springs, Ball Ground, and all of Cherokee County, GA. Our licensed plumbers specialize in drain cleaning, sewer line repair, leak detection, water heater and tankless installation, clogged toilets, faucet and fixture installation, garbage disposal repair, repiping, sump pumps, and 24/7 emergency plumbing. We work with trusted brands like Navien, Rheem, Moen, Delta, and InSinkErator. Fast, reliable, and affordable plumbing done right. Get a free estimate today!

I had THE BEST experience with Jape Services! This was my second (or third??) experience as they…read morehave tried to keep my old A/C unit working and gave me options to repair but we decided it was time to replace. We received a quote with several options to choose from and as soon as we chose we were scheduled for installation the following day. From beginning to end communication and customer service was EXCELLENT!!!!!! They were professional, friendly and informative. Also, we got a great price for a new HVAC unit. These days it is hard to know who you can trust but you will not find better people than Jape!

Great company! One phone call, appointment set, arrived early, had my system up and running in less…read morethan a day. The price for service call and repair were exactly what was quoted over the phone and far less than what we expected to pay. Highly recommend!

Cody and Chase were real SUPERHERO'S. I call to get my septic cleaned and they located a bad pump…read more They immediately got control of the issue and also clean the septic. They were also great guys to communicate with the upmost professionalism and of course made couple of jokes. In short, I would give these guys and HOMETOWN PLUMBLING ANS SEPTIC all hands up and a Super rating. They will definitely get the problem fix with quality and value in mind. The communication was outstanding - you never had to ask a question they were on deck to explain the whole process. Thanks, guys, for really taking my worries away. Bre Brown Douglasville, GA

From the owner: Hometown Plumbing and Septic is a veteran and family-owned business providing commercial and…read moreresidential pluming and septic services throughout the Metro Atlanta area. Right now we are offering $100 off any septic tank service. We service clients from large commercial facilities to homeowners, but no matter the size every client is important. We strive to provide the same high quality, expert plumbing and septic services no matter the size or complexity of your plumbing or septic system needs.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.