Excellent work, fair pricing! I would say we got superior work done to our rental property for an extremely fair price. Work highly recommend! read more

Homeowner Beware. Gary serviced my home initially when he worked for another company. He successfully repaired a mainline blockage, so I called him personally the second time this happened after he had left the company. Again, he was successful. I knew the bigger issue needed to be fixed and he jumped at the chance to do so. I paid him several thousand dollars to dig up the yard & destroy the walkway so he could level the mainline. He had other helpers doing the job. He was confident he/ they fixed the issue. In less than 1 week I had water backing up into my home again, overflowing from the tub onto the floor. I reached out by phone and text. He finally responded by text to claim he had broken a rib and couldn't work. I asked him to send the workers back or suggest someone else that could help. He never responded to offer help or suggested anyone else. I had to call another company and pay them several more thousand to fix the issue. They said his leveling of the mainline caused the indoor pipes to fall and cause a bigger backup. I was also told the mainline should've been replaced with new pipe, not just leveled. He finally called me at some point after the new work was completed. I asked for a partial refund since the work wasn't completed properly. He refused, never apologizing and said that the other company was somehow mad because he did their job for them. Nonsensical. Someone that will take your money without guaranteeing their work and ensuring the job is done properly. read more

I am disappointed to have to leave this review, but Gary McCord refuses to act with integrity after leaving my home with a serious fire and electrocution hazard. Gary falsely claimed that he could perform minor electrical work associated with moving a washer and dryer at my home in Marietta between January 25-27, 2023. Gary collected $2000 for the work and was called back multiple times after I had a separate appliance repairman evaluate why the appliances would not work. Gary blamed the appliances' age and refused to accept responsibility. After Gary left following the second callback, my handyman was seriously shocked when routing the dryer vent past the electrical conduit that Gary installed. Gary returned the following day and subsequently blamed the dryer for being "hot" and claimed that all of his work was fine. At that point it was obvious he refused to take responsibility and I called Mr. Sparky electric for an electrician who came out same day. That electrician evaluated Gary's work, and recorded videos explaining the various dangerous errors that Gary made, not the least of which was improperly wiring the socket Such that it was not grounded and therefore caused the dryer to be charged and injure the handyman. The electrician charged over $1500 to repair the dangerous fire and electrocution hazard. I contacted Gary and asked him to pay me back to cover the corrective work, with the videos as proof, and his response to me was that I had hired the "most expensive commissioned electrician in town" and he refused to refund me. Gary stated that I should have "given him a chance to repair the work according to the electrician's instructions," however I had already given him three chances that resulted in an injury and an active electrocution hazard. In further conversations, Gary in turn denied that his work was incorrect and stated that the electrician was lying. Obviously, that Handyman did not fake his electrocution, and videos by the certified electrician prove this to be false. Subsequently, Gary agreed to pay bac $1000 in 2 payments, the first of which was to have been made by Friday 2/3/23. At this point, Gary is choosing to ignore my request and he leaves me no choice but to exercise all available means to recover the funds, including filing complaints with the various consumer protection agencies, trade boards and small claims court. I have been very patient, and I offered him time to make payments, but he chooses instead to ignore me and steal from me after lying and endangering me. This is not the behavior of a man with integrity. Gary McCord endangered, me, my home, my neighborhood, my family, guests, and in fact his negligence caused injury to my handyman. Consider carefully. read more

After receiving a high water bill, it was discovered that there was a leak in the pipe in the yard. Called Pinnacle Plumbing and Gary was out within hours. He was honest, fixed the problem right away, and was very reasonably priced! read more

We have used Pinnacle plumbing services for many different projects and repairs. Mr McCord is very experienced, and his work is excellent. He thinks out if the box, and works until the problem is solved. We have used this service for everything from standard household plumbing service, to underground hydrants on property. There is yet to be a job he has not been able to handle. Gary McCord is honest and works with integrity. I highly recommend this company. His prices are also very reasonable. read more

Not only is Gary more than qualified to fix almost anything in your home, he is one of the most pleasant people I have ever hired to do work in my home. I was so pleased with his work that I recommended him to my mother. He came in during a stressful situation which wasn't fixed by the person before him. He saved her home from further water damage and did so at an incredibly fair price. We will continue to utilize Gary for our future plumbing needs, knowing that he will provide the best customer service in this extremely uncertain (and inflated) economy! Thank you Gary! read more

We have several rental houses and any time we need a plumber Gary is always very responsive. We have had a lot work done by this company and have always been very satisfied. Very reliable, affordable, and makes sure it is done right. I highly recommend them. read more

I made the mistake of allowing this company to tile 2 bathrooms after fixing a toilet. Work was extremely poor quality. Tile was uneven grout was not smooth. It was a mess. I had to pay someone to come in and fix it. read more