Dr Tsuneishi has been my parents doctor for years. He is very efficient and takes pride and care in his patients. His staff is very friendly and always helpful. read more

Chris Tsuneishi, MD - Waiting Room - Internal Medicine Near Me - Torrance, California

Doctor is knowledgeable but ignored issues important to me like diabetes/ weight control, without repeated follow up from me. Nurse is good and polite. Front office staff consistently rude and doesn't explain next steps. For instance, today I was to come in to do a repeat of a urine test to confirm I have a UTI. But instead of just letting me do test, as I thought I was doing, I had to wait 30 min to see Dr I had just seen on Fri before taking test. Waste of my time. Annoying. read more

I've been seeing Dr. Tsuneishi for over 10 years. I have not seen him since the pandemic because I lost my insurance. My blood pressure has been high lately (sometimes 150/100) so I decided to make an appointment with Dr. T and just pay cash for my visit. I called the office to make an appointment. I casually asked for a cash price for annual physicals. The lady said it could be very expensive like over $1,000. She put me on hold to find out the cost. 15 minutes later, she came back and said, "Sorry, we don't take patients without insurance." In conclusion, Dr. Tsuneishi doesn't take patients. He takes insurance. It has been my observation (and my wife's) also that he doesn't treat patients. He treats the signs & symptoms of the patient. Read other reviews. I called the Urgent Care Center of South Bay instead. I just had my annual physicals there. My 5-star review is there if you are interested. read more

Updating on my last review. The office was completely empty when we brought in my grandmother and the staff was polite and able to draw blood and give her flu shot. However, because it is difficult to transport my grandmother (she cannot move the left side of her body) and Dr. Tsuneishi does not provide house calls, we still need to find a primary care physician for her that will be able to make visits to her group home. We wish he would've been able to provide my grandmother with medications besides Tylenol to help with her aches and pains. She spent the past 10 years suffering from arthritis and pain in her contracted leg after her stroke. read more

I have been seeing Dr. Chris Tsuneishi as my primary doctor for over 7 years. I decided to bring my father over to start seeing him as well, because of the wait time and unorganized service at his current PCP. Today was his first visit. He has Parkinson's disease and it was pouring outside today so that along with the crammed parking lot, took us a while to walk up to the office. He was also very ill. Appointment was at 3:30pm and we arrived at 3:41pm. I drove around looking for a parking spot for nearly 20minutes, so I was frustrated but hoping for a grace period especially since I had been seeing the doctor for so long myself. I immediately said "I'm very sorry we are late" as I opened the door and entered the office. There were ZERO patients waiting in the waiting room. Again still 3:40pm. The receptionist and his only back office tech were free and waiting in their front office. The receptionist said we were late and told me to reschedule because we were counted as a no show. No call, no nothing. It turns out if you're a new patient, forms need to completed 30minutes prior to your appointment. I looked at these forms. I could have completed them in 3 minutes. They are standard medical history, medication, hipaa, and ABN (advanced beneficiary notice) forms. They do not have online forms to complete at home or via web for your convenience. I asked why I wasn't made aware of this before, as my appointment given to me was 3:30pm. She said they left a voicemail on my father's cell but I specifically asked to be made primary contact when I made the appointment. They must have used his account information from his insurance plan Bc I do not give out his phone number. I serve as contact for all of his physicians because he cannot communicate effectively which is how I know I would never give that number. If they did obtain his contact info from the blue cross site then it was especially rude of them to ask me if he was even in network and allowed to see the doctor. I spent a month waiting for the insurance cards to change PCP so that my dad could also come and see Dr Tsuneishi. Anyway, when I asked if I could complete the forms during his exam, I was denied. I was almost shocked they would have a sick elderly 76 year old walk back out into the rain and wait for another appointment to be seen, because he was 10 minutes late. Patient is there in need of help and care and with HMO can only be seen by your doctor and you turn him away. I've worked in medical offices for 7 years seeing over 100 patients a day as a technician, manager, and clinical administrator. I actually worked for a doctor that Dr Tsuneishi himself sees for his own care. We never treated our patients like that. I understand that people have spontaneous problems or illnesses that sometimes make patients late to their visits. I have personally sat and helped patients fill out their own forms while prepping them for their exams in my rookie years. I understand customer service is important and is what gets patients to stay and is what gets patients to come back and refer friends and family. I have never turned away a patient, nevertheless a new patient referred by an established patient wanting to see my doctors, especially on their first visit. It's bad for business plain and simple and it shows insensitivity as a health care provider. I have made 3 yelp reviews and this is my only one which is negative. I am a patient person and I chose to watch how the front receptionist would handle the situation. I didn't complain nor did I beg for accommodation. I just wanted to watch what type of character she had. I was sorely disappointed with the behavior at this office with their front receptionist. I wonder if the doctor would have supported the decision had he known I was there and brought my dad in. At the end, as I sat there contemplating what I was going to do because my father was sick and needed to be seen by someone. She asked me hastily "so what do you want to do?" As if I had any option other than to reschedule or leave?? My dad has Medicare with HMO secondary and so needs to apply for a primary doctor and receive a brand new insurance card which takes a month before being able to be seen. I just went through this month long process and we just walked into their office for the first time. I replied as I handed back her forms, "I'm going to change his primary doctor and I'm also going to change mine because I no longer will be coming here either." The receptionist said, "Ok" and smiled. Sorry Dr Tsuneishi but you lost 2 patients today. I won't be returning and I'll go through the entire process again to take my father somewhere else with more reliable and empathetic care. It may be prudent to reform your front office staff and their patient/customer care to prevent your reputation from suffering. read more

When I first started seeing Dr. Chris Tsuneishi he seemed to care although I wasn't used to such a quick visit from the actual M.D. his staff spent more time with me than he did. I will Never Go Back to him. I went to him for throat problems he told me to gargle with salt water my condition got worse so I called back only to have him chuckle and tell me to gargle more often! He didn't care about me at all and I ended up going to another Dr. who performed surgery on my throat! I had to get my Tonsils, and 2 Lymph Nodes removed. Not only that before the surgery I had such a bad infection I was put on Very Strong Antibiotics! I am more than very disappointed at how Dr. Chris only seems to care about $. He has the nerve to charge me for a 5 minute visit where I was clearly sick but he didn't care. I would NEVER Recommend this M.D. to Anyone! read more

This is worst clinic I have never been. No receptionist and I called Her name HIROKO ignored. I asked a mask because mine was ripped. She said you did not have a mask. She is so mean and reluctantly got one. Other Clinic they just give me one no problem to patients . The receptionist, HIROKO is very mean and arrogant. I told my hospital called me and made an appointment for me. But she said there is no appointment for you. She kept shouting what your doctor name. I was not feeling well and did not clearly remember his name. But she kept shouting you do not know Dr name you made an appointment. She has no respect and dignity to patients or someone who is sick. She acted I am most grateful woman. Then I asked what your name is she said why you ask. Because I told her you are so rude. And she said to me you are so rude. Am I rude because I can not remember Dr name hospital made it for me. Even I went to a wrong clinic, there are more than 100 in this building. There is a way to talk to people. Then a patient she know came then she suddenly changed attitude forced smiling and overreacted. This clinic is so rude to new patients or HIROKO does not know. I feel sorry to the Patient must be so nice to this mean woman and only she is happy they hesitate to her. This Dr should hire stuffs who has common sense and nice to patients or people are sick. Not shouting and talk nicely with respect and be patient. I am so assumed this clinic. I read so many bad reviews . I am glad I left here. Fine another I now know why the receptionist make fake smiling with innocent elderly patients. read more

Our family has been going to Dr. Tsuneishi since 2008 and have found him to be caring, open, supportive, professional, accurate, accommodating, and thorough. My daughter has some special needs, and he has supported my advocacy on her behalf with letters and referrals that have made a huge positive difference in her life. We appreciate his thoroughness, and he has been just as supportive and effective for me in my latest bout with cancer with timely and excellent referrals. Moreover, he has been a great godsend in overseeing my husband's health, which has significantly improved in the years of Dr. Tsuneishi's excellent oversight. read more

Not my personal MD but my grandparents go/stuck with him. They were long time patients of another MD that retired and were referred to this guy. What a joke. He requests them to come in every 3 months for what? So he can look at his laptop and not look at the patient at all. I took my grandfather in and know 1st hand this is how he was treated. He is taking advantage of the fact that he is Japanese and can speak the language. He knows that the JA community will just " GO" to him since they are comfortable with the culture. No bedside manner at all. No reason for his senior citizen patients to come in every 3 months. Insurance hack!! If you are not going to check the patient then why are you charging for an office visit. I wish I could walk around with my head in my laptop all day and get away with it. read more

The doctor didn't even see my face. He was just looking at his computer.... I wanted to talk to him, but he just shut me up and left. What a.... read more

Everytime I call, the reception lady tells me "please hold" and I have to wait FOREVER, and finally.... phone disconnects. Terrible. I'll never go back. read more

I have known Dr. Tsuneishi for many years now. I would definitely recommend him to anyone in the Torrance area who needs a good doctor. His staff is friendly and helpful and his office is very nice. read more

I have been seeing Dr. Tsuneishi for years. My husband and I left to find a doctor closer to home but went back within just a few weeks. He really cares about his patients. He takes the time to get to know your life and family. He is friendly, professional and caring. I highly recommend him as a primary care physician. read more

I totally trust Dr. Tsuneishi. I truly appreciate how he still accepts HMO insurance and yet manages to give personalized care. Whenever he runs labs or whatnot, on a sick visit, he always calls with the test results personally even if they're negative, in case you need to discuss further. I have always gotten a sick visit appointment that day when I call in the morning, and he provides you with a list of urgent care centers you can go to if you get sick on the weekends. His support staff speaks Japanese, Spanish, and English. I highly recommend Dr. Tsuneishi as an excellent primary care physician. read more