New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

Bought a car from Balise last week. Great experience end to end. Clear and fair dealing - no…read moreshadiness like we encountered at other local Hyundai dealers. Mark helped us and we were in and out with our new car in under 2 hours. We showed them a better offer from a local dealer and they beat it by $400. We took our two little kids and everyone was super nice for them and we appreciated the play area and snacks. If you are shopping Hyundai in the area, this is your dealer.

Imagine getting charged for parts and services and not having those services or parts even…read morereplaced. Absolute FRAUD!!! I wouldn't trust them to even do an oil change. AGAIN FRAUD! And don't get me started on these arrogant "service advisors" who don't know nuts from screws.

Bought my wife a newer Rav4 with low miles here at a good price. I hate buying cars, and I hate…read moregoing into car dealerships. Generally, I'd rather scrape my gums on the nearest curb than go through the exercise of buying a car. These guys break the stereotype- they're easy to deal with and have good cars at good prices. I was totally happy with my purchase and even happier that I didn't spend a night in jail from trying to punch out a car salesman. Win, win, win. If they have what I want when I go to buy my next vehicle, it's on.

From the owner: About Us Since 1987 Ludlow Auto Sales has been a name you…read morecan trust for a quality pre-owned car, minivan, or SUV. We are a family owned and operated independent dealership and are here to satisfy you the customer. We do not have the high overhead that the large franchise dealers have and we pass the savings on to you. All of our vehicles are 100% serviced and inspected prior to delivery. We sell clean quality late model pre-owned vehicles that are 2-4 years young and have low-average mileage on them that are former program/lease vehicles. We offer free registry & insurance service in MA and CT. We will provide a free Carfax report for any car in our inventory. We promise a no-hassle and pressure-free approach with all of our potential customers. We also have a rental fleet of vehicles that we rent locally and have low daily, weekly, and monthly rates. We also offer free loaners should your car need warranty service. Please stop down and I promise you will be treated like family. We are

Went there on the recommendation of a family member he was nice at first but then the car he showed…read moreme wasn't in good shape check engine light was on and a couple of other things also as soon as we sat down to sign paperwork all I heard was excuse after excuse not to finance the car first I told him I don't have much money to put down I guess he was in a good listener first he said $2,000 then 1,000 then he said a cosigner I would not recommend this dealership he's not a good negotiator and he's very deceitful

Fortuna has one of the best cars in town I got my car not to long ago and I'm super happy. It was a…read moregreat experience and a great price if you guys are looking for cars you should come down and see what he has to offer even if you don't have credit they are still able to work with you. Come down to Fortunas Auto sales down in Springfield MA. You won't regret it I promise you. Remember great prices and great cars. :):);)

Bought a 99 corvette from Phil,…read more Phil is possibly the nicest and most honest car dealer I've ever bought from. Between keeping the vehicle for two weeks while I came up with the funds to helping with any an all issues that come up. I highly recommend this dealership over any and all dealerships in western mass.

I was looking for a particular car and was searching through Car Gurus and other sites when Pat's…read moreAuto Sales in West Springfield, MA came up with the exact car I was looking for. I live in Mission Viejo, CA so I left a message and also called the next morning to find out a little more about the car. Philip answered the phone and was very knowledgable and answered all my questions. I offered a reasonable bid on the car and he countered me which I accepted. I sent them a deposit and them a money transfer. The whole process was flawless. Eileen in the office was super nice and had all the paperwork to me in no time. What a great place to buy a car. I am awaiting the transporter's delivery!

Very good car buying process here. They worked very hard to put me in a car I really liked and…read moreexplained everything to me when I had questions. David is a great salesman and the finance team here is great as well. I will be buying another car from David and the team here in the future for sure.

Holy moly don't know how to start, bough a vehicle from then, and from day 1 I noticed back bumper…read morewas a bit off, when next day and he said we crash the car... Blind spot keep getting disabled and I when back and they didn't want to fix it. Never again, has been a year and the person the recommended us, still waiting for the $100 recommendation money... Please avoid this car dealership at all cost!!!

THE BEST car buying experience…read more I had only bought from a big dealer or CarMax prior to this car buying experience, but decided to trust my many friends that have bought cars from the Auto Sales Center and give it a try. Boy, am I glad I did! Ira asked what I was looking for and obviously listened because he found exactly what I wanted at the exactly the right price point. He was very transparent about the deal, charged NO FEES, and spent time going over the car with me before I left the lot. The cherry on top? He took a picture of the vehicle in the showroom with a bow on top and then sent a beautiful card thanking us for buying from him with a picture of the car inside. What a wonderful, personalized encounter. I will never buy anywhere else! Thank you Ira, Chris, and Mary for such a wonderful experience!

See Ira Elfman if you need a new/ used car. I heard his name from so many people. He is the guy to…read morego to. I was in the market for new, but didn't want new new. I went to see Ira and he asked all sorts of questions about what I was looking for. Within 2 weeks he had my car. Right color. Right mileage. Right price! He gave me a fair price for my trade in. Then his wonderful staff took care of all the paper work for the loan, got it registered and inspected, put new tires on it, and I was good to go. All I had to do was write the check. Okay, I had the hard part. But they made the process easy for me. See Ira if you're looking for used. I guarantee he will take good care of you!

Bought a Nissan Sentra there took it to get expected and didn't pass so brought it back to them and…read moreit passed for some reason. Already had to replace rotors/brakes Less than a year having this car already to put $4000 into the car and didn't even pay it off yet. The front strut and control arm had to replace plus cross member engine frame to the axle. I honestly hate this car. Right when I drove it off the lot it already gave me problems. I wouldn't go back there. Yes the cars are cheap but not good quality.

I had been saving up to buy a car for a while now and wasn't going to settle on anything less than…read morewhat I loved. I had gotten my first car from FDR Auto when I was about 16 and had no issues with it, it was even still running when I decided I needed to upgrade. I had been coming to FDR Auto for about a week before purchasing a car. Everyone I talked to and worked with was professional and devoted to customer satisfaction- Ozzie, Joey & of course Frank. By the time I finally made up my mind on the Jeep, I figured the staff would be annoyed with me and anxious to make a sale. But not these guys, they were patient and we even had some jokes at this point. I never felt pressured to buy a car by anyone here. In fact, they even told me to go home and think about it and that they would give me a call if anyone else seemed interested in the same car I had my heart set on- which I thought was pretty awesome! Upon purchase, they made sure the car was ready to go, polished up and plates on for me! I would recommend this place to anyone, they're awesome people with good intentions! And they even do oil and tire changes with unbeatable prices! Thank you everyone for all your help and patience! I love my Jeep!

For me, it all starts with narrowing down choices for a good, reliable car. With Consumer Reports…read moreand Carfax as guides, I was able to locate a car that led me to Union Street Auto Sales. Josh, our salesman, seemed to have a keen eye for filling out his inventory and we were the beneficiaries of that and, at a fair price. Josh didn't pressure us and respected our preference for the car we came to him about. He didn't bullshit us or try to upsell us either.

Bout a Honda Pilot 2017 from them on October 14, 2022 didn't really get to drive it as much till…read moreMonday because I had to wait for registration October 17,2022 driving back from work system transmission problem light comes on the dash tried to call the dealer but they had closed so the next day I call back the dealer let them no the issue they told bring the car to Honda so I brought it that Saturday to Honda Honda flushed the fluid from transmission and replaced with new tranny fluid I drove about a hundred miles that afternoon to Ct transmission light came back on again after the diagnosis curry Honda said if the light comes back on I would need a new transmission! Mind you I've only had the car for going on ten days since purchasing the dealership gives you 1250 miles or 30 days for warranty they sold me extended warranty with my purchase as well but they insisted that I use my warranty coverage which makes no sense at all if I technically still have warranty left from the dealership why should I have to use the extended warranty they sold me with the purchase to fix a transmission issue the car was sold with ,you would think after buying a 22,000 car you would not have issues specifically with a transmission I feel like they sold me the car knowing that it had a bad transmission I spoke to Josh one of the owners who did all my paperwork but was very unprofessional about the situation I explained to him that I shouldn't have to deal with this issue seeing I only had the car for less then 2 weeks he pushed me to the side said he will get back to me after he spoke to the co owner Charles to figure it out which don't make sense if Josh was the one who did all the paperwork and basically sold me and my wife the vehicle this is a stressful issue to deal with I would not Recommend anyone to purchase a car from here they make it seem good when your signing papers but when a issue occurs with the car they brush you to the side as if they don't wanna deal with the problems

I had a very good experience with Shelby Motors. Both Dave and Mo were very attentive and kind to…read moremy daughter who was very anxious about buying her first car. They even offered lower priced options within her budget and negotiated a good price for the car she wanted ---and they were the ones that offered to lower the price! When she had a problem with her battery they were immediately responsive and reassuring ---even offered to come in on their day off. I would highly recommend them!

DO NOT BUY FROM SHELBY MOTORS - THEY TOOK ADVANTAGE OF A DISABLED SENIOR CITIZEN…read more My dad, a disabled senior citizen, was sold a lemon by Shelby Motors in Springfield, MA. The car has had problems from day one, and the dealership has done nothing but make things worse. He brought the car back for repairs, and not only did they fail to fix the issue, but they also left tools under the hood on the engine and tossed the undercar cover in the trunk--completely careless and unprofessional. They claimed the problem was resolved, but it wasn't. My dad had to take it to his own mechanic and pay out of pocket to fix what Shelby Motors claimed they had already done. And guess what? The car is still having problems. To make matters worse, they sold his old car, which he had traded in, even though it was broken, so now he's left with a faulty vehicle and no way to get back what he had. Shelby Motors, and specifically Dave, have been completely unhelpful. My dad has called multiple times with no response. They clearly don't care once the sale is done. Shelby Motors should be ashamed of how they've treated my father. This is not just bad business -- it's predatory and unethical behavior. We will be reporting this to the Massachusetts Attorney General's Office, the Better Business Bureau, and will be consulting a lemon law attorney. Do not trust this dealership. They took advantage of someone vulnerable and left him stranded with a nightmare of a car.