We have had our cars repaired here for years. They are very reliable, honest, and do a good job. I…read morehighly reccomend this auto repair business.

This review will cover about 1 year of service/repairs. I went in for a bad alternator that they…read moresaid was fixed, indicator light came on less then 5 miles down the road, 2 more return trips for service they told me they put in a NEW one,WHAT!! I thought the first one was NEW??? Second trip for service was a tune-up, I was told the distributor had a crack and I needed a new one, when I went to pick-up my vehicle they told me they had to put in 3 distributors to find the right one to get it to run right, were these USED parts again. I was getting 18/20 mpg before tune-up,now I'm getting 8/10 mpg,engine running rough and now $400.00 less in my pocket. It looks like they use Used parts to repair customer vehicles and charge top dollar and only hope everything works. This business does AAA towing with several used/junk cars on the property, one can only wonder if these are the parts being used.

I stopped by today to ask a question about a loose hose on my 2012 Subaru outback. Of course the…read morefolks there were prompt and thorough. In fact, he checked it out, connected the hose and secured it with a few extra pins. At no charge!! This is the kind of service I wish I would get everywhere I go. Top-notch. Thank you, Larry and the rest of the crew. Bill Thorne

Great experience all 3 times I've been there! 3 different cars - very friendly & good people!!! I…read morewill only be going to Tony's ...

Brought my mom's Subaru here after our usual mechanic (and the backup mechanic) were booked up for…read moreweeks on end. These guys told me exactly what was wrong with my car, and it wasn't pretty: something with the EVAP system/gas tank, and it would require taking off the rear subframe to get at it. Instead of pushing me to do the repair, they advised me to leave it alone and just drive it into the ground. I appreciated the honesty and straightforwardness, will definitely be back!

They were quick to get my car in, diagnosed and fixed. They found the main problem sending 5…read moredifferent codes to my engine light. Care is running much better! They are quick, professional, nice, and very affordable. Whatever questions I had, he answered and explained. Safe to say I will be returning to them for car care needs. If anyone needs their vehicle repaired, I HIGHLY RECOMMEND these guys. Roy thank you!

Unlike prior reviews, you can't always believe what you read. One of them clearly had an issue with…read morea vendor that Vachon uses and not specifically Vachon and the other review must have been looking at a specialty vehicle like a Mustang,Raptor, etc, which Ford Motor clearly never ever has special incentives on. This place is a class act dealer with great prices, atmosphere, service department and all around the Best! Will definitely continue to service and buy vehicles from Vachon as well as my family. Hope this helps to review them. Go there and they will treat you fair and give you a fair deal! Great Place!

To this point I've had a terrible experience with Vachon Ford, particularly my salesman Robert…read more"Bob" Warning and their finance manager Christopher Stockert. Back in February we traveled from Maryland to Connecticut to purchase a low mileage 2010 Ford Expedition, the sale seemed to go smoothly but during signing the paperwork their sales manager took it upon himself to move forward with going through a 3rd party company they use for out of state purchases, inspections, taxes, tags, title and registration vs. taking care of the inspection, taxes, tags and title when I got back to Maryland myself. He said the company handles their out of state sales, makes the process simple and my tags and registration would come in the mail. I asked if he was sure Maryland participated in that system, if they would accept the Connecticut inspection, he said yes. (It was a Saturday afternoon, no way for me to confirm, so I took his word for it) A couple of weeks go by I reached out to my salesman Robert "Bob" Warning for a status update on my tags, low and behold I'm told that Maryland doesn't accept Connecticut's inspection, so I would have to have it inspected in Maryland. Bob said that Chris said they would reimburse me for the inspection. While that seems like a small bump in the road, I told them I just spent $350 on having my windows tinted because they told me the inspection was taken care of and Maryland won't pass it with the tint (I need it for light sensitivity with my eyes), I would have to have it removed and reinstalled, which means I'd have to pay all of that money again. After going back and forth with Bob and Chris, we agreed that they would reimburse me for the inspection ($87.58) and $150 toward the windows being re-tinted as long as I sent them the receipts. I emailed the receipt for the Maryland State inspection on 3/22/21 and the receipt for the window tint on 4/2/21. When I finally received the tags, they had sent them to the wrong address, thank God the neighbor that received them was honest and brought them to my house. As of today, I still haven't received my reimbursement for either receipt, I have contacted Bob numerous times by phone and text messaging and I keep getting the same response, he'll talk to Chris and get it taken care of. I've talked to Chris a couple of times, he said he has sent the request "upstairs" doesn't know why it hasn't been taken care of. I talked to him (Chris) again this past Wednesday and he said he's just going to pay me out of his pocket and he'll get the dealership to reimburse him (Yeah, sounded strange to me too), but we agreed he was going to send it via PayPal, took my PayPal info and said he'd call his wife and send it over. It's been two days, still haven't received it. At this point all of this just seems like they're trying to frustrate me to the point that I'll just give up, while $237.58 might not seem like a lot of money to a car dealership, a finance manager and a salesman, but it is to me. I'm disabled now, on disability and when you still have a wife and 3 kids to take care of, every penny counts!

Wow! I can't say how easy it was to deal with Cargill. I live 45 minutes away and I was able to do…read moreEVERYTHING online (From selecting my 2020 Equinox to getting the best price). Best part was dealing with Charlie Gleavy, told him what I was looking for and my price range and we got the deal over the phone and they even delivered my new vehicle amd picked up my old one. So much better than dealing with the "Big Box" dealers in Rhode Island. Highly recommend give them a chance before you go anywhere else.

Not honest!!! will tell you anything to get you to buy the car and then string you along on getting…read morethe car. Do yourself a favor and shop elsewhere.

I have bought several autos at King Cadillac. It's been a family owned dealership for many…read moregenerations. I always research prices in the area and online and have been satisfied with negotiations. Another advantage of dealing with King Cadillac is, their service dept. I'm not unfamiliar with auto repair and I am very comfortable with their diagnosis/resolution of issues.

This is now Vachon. I came here for my emissions test. Not one employee had on a mask inside…read more Please do not come here!

Above and beyond! My odometer wasn't working and I couldn't get my emissions test done without the…read moreodometer being read. They fixed the odometer and took my vehicle through emissions for me

of course it's after you pay to shop they are rude to you & hang up the phone and then when you…read moreshow up in person cut you off and tell you to take your shit somewhere else simply because I asked to speak to Joshh the guy couldn't tell me when he would be available or even that he wasn't available just that he was around there somewhere so when I went there to try and talk to Josh or the guy after being hung up on because I dropped the F bomb because I've been sitting in a hot car, trying to start it for over an hour, I got attitude and cut off more than once before I could even get my thought out by the office manager on the phone and in person.

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

I agree. Bob is very professional and compassionate. He works until he gets something done, and he…read moreis incredibly reasonable, price-wise. As an impoverished graduate student, I really appreciate this.

These guys are as good as it gets, period. I just wrote a review about Jones Automotive in East…read moreHartford, which was a convenient place when I worked out that way. One day I lost my job, and a few months later the thermostat and brakes went on my little '03 Hyundai Accent. It could cost a bundle on that model (especially with rusted bolts on the thermostat housing, like almost welded). My friends said to try Midway, and they were unbelievable, coming in so cheap and good, I bought a Dunkin Donuts gift card for the mechanics. They will treat you right!