I really like this place. I bring both civic and pilot here for inspection. They are through and…read moredon't unnecessarily pressure to get specific work done. Last year one of my vehicles needed spark plugs done I later had it done by my family member, this year for inspection they were thorough enough to ask me if I'd taken care of it and documented in their system. I like how they run their business and have friendly employees and speedy service.

The last time I took my vehicle I noticed the windshield fluid was not filled completely. During…read moreone of my visits I was asked if I wanted an engine flush and new tires. I was just going for an oil change so I understand the recommendation. What I didn't under they said nothing of needing a windshield fluid cap because mine broke. Will be looking somewhere else to get oil changes. I need someone looking out for my vehicle.

Joe did a pre-sales inspection on a used car for me. Best $100 I've spent all day. He was able to…read moregive me an accurate list of issues with the car and gave me an estimate of what he would appraise the car at, based on NADA value. He saved me from buying a major lemon! Thanks Joe!

Great service, great and honest communication. Have been taking our vehicles here for years and…read morealways appreciate how quickly we get in and out.

The aftermarket brakes installed by a previous owner of my 2014 Mustang GT failed (pedal went…read morestraight to the floor while coming to a stop on US 380 - that was fun), which required a tow. I came to a stop in front of Safari Towing (convenient!), who were prepared to tow me back home at my request, so that I could investigate the problem myself. After talking with the driver about what just happened, he suggested that we swing by Butler first (it was on the way), since I expressed concern with taking a heavily modified vehicle to a regular shop. Paraphrased, he said "These guys are used to working on cars like yours". Can't hurt to at least talk to 'em. So we did. Within 5 minutes of meeting Alex, I was confident that his shop could be trusted to perform the work. He "gets it". I told him what was up with the current state of the vehicle as I understood it (it's always tricky buying an "enthusiast" vehicle from an...enthusiastic prior owner who's done a lot of unknown mods), and that I wanted the factory Brembo package (it was originally a Track Pack car) to be installed. Whatever billable research was required to figure out what the previous owner did, and what needed to be undone to achieve this, was fine by me. Ladies and gentleman, he over delivered. The aftermarket brakes that were installed on the car, required modifications to the mounts on the factory steering knuckles - necessitating replacement (and all the labor that entails) to return it to factory. As sure as I'm sitting here, he replaced the pads, rotors, calipers, brake lines, knuckles, etc such that the car now had the Brembo package it originally came with for ~$1,400. All in. Parts, labor - all of it. Friends, that's not too far off from what it would cost me to order all the parts online, and do it myself in my home garage - which I was prepared to do. And he did it without me lifting a finger. And he did a damn good job. I could not be more happy with the quality of the work, the attention to detail, the ongoing communication, and the over the top fair pricing. This dude is my new go-to for ANYTHING I don't feel like doing myself. If I could give him 6 stars, I would.

EUROTECK-SHREVEPORT BOSSIER - Initial repair began in March (STRUTS-front & rear) 2006 BMW 330i…read morevery strong engine - reliable well maintained w/complete awareness of major repairs needed. $5,000, inconveniences without transportation & Lyft fares later this HORRIBLE experience continues......Another repair $1000 repair of (STEERING PUMP) now...my car is SMOKING! And of course EUROTECK has nothing to do with this new issue? BE VERY AWARE of this Auto Repair Shop. Women, in my opinion these people are absolutely merciless!

Amazing communication, quick response, and fixed my car for a very reasonable price! What more…read morecould you ask for? Would definitely recommend and will use in the future.

Beware of duplicate labor charges, extreme hourly rates, and scheduling games…read more I hired D&D Mobile Mechanics for front suspension and wheel hub work on my family's AWD SUV. While the initial diagnostic visit was fine (for which I paid an $80 fee that was promised to go toward future repairs), the billing and customer service that followed were deeply concerning. 1. Blatant Labor Stacking: Their initial quote was $800+ in labor alone (with me supplying 100% of the brand-new parts). Included in their quote was a $140 line item specifically to replace hardware and links that are already required to be disassembled to replace the struts and wheel hubs. They were essentially charging standalone book rates for parts they already had to remove for the primary jobs. 2. Extreme Hourly Rates (By Their Own Admission): Because this was a major front-end job involving struts and hubs on driveway jack stands, I asked for a first-morning slot to ensure proper daylight, rather than a late afternoon arrival window. In response, their dispatcher dismissed my concerns and put in writing that: "these are straightforward repairs... it would take a couple of hours, and that's true." Consider the math: If this is truly a 2-hour job, their labor quote represents an effective rate of $340 to $420 per hour for driveway labor in cash/Zelle. That is higher than exotic luxury dealership rates, done on residential concrete. If it actually takes 4 to 5 hours (the standard time on jack stands), then forcing a late afternoon start meant recklessly rushing critical steering and bearing work into the dark. 3. The Scheduling Runaround: Communication was very slow, with basic scheduling texts going unanswered for nearly 20 hours. When I asked to simply reschedule to the following week for an open morning slot, the dispatcher stonewalled, claimed their calendar had zero morning openings for weeks, admitted they are "a small business with 1 mechanic & limited availability," and pushed me to cancel. They essentially pocketed an $80 diagnostic fee, attempted to bill $350+/hr for driveway labor, and gave me the runaround the moment I insisted on fair labor overlap and adequate daylight. Save yourself the frustration and take your vehicle to an established, brick-and-mortar local shop with hydraulic lifts and transparent billing.

My car had an A/C leak that was soaking the front passenger floorboard. They were able to diagnose…read morethe issue right away and take it in for repair. Staff was very friendly and explained everything in detail before making the repair and showed pictures of what went wrong. Great experience and will certainly be returning to shop for any future needs!

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Informative on repairs and great customer service. Uber to and from is a nice touch. Nice that…read moreprices are shown up front and not just a surprise.

This is the shop I maybe going to if the shop in Lake Dallas does not work out. I requested a…read moreonline quote for repair and I am assuming it is the owner of the shop. Politeness and care was taken into consideration when talking to the owner of shop. I am a survivor of stroke that took place March 12, 2022. The only thing that is lacking is short term memory loss and that is challenging me when talking about mechanical issues regarding my Fiat 500L Trekking model. This is a 2014. My only main concern is driving to Plano because I am currently fighting dehydration and a sinus infection. With no air in car that poses a big problem with my own body and trying to push fluids is difficult enough.

These guys are amazing!!!!!! Took my Audi in for serious hesitation issues...and ended up having a…read morefull diagnosis scan done ..cleared codes ...replaced fuel pump...plugs, wires valve cover gasket..AAAAND installed my cold air intake w/box!!!! Overall took a couple of days only because they were waiting on a part......I've also had front rotors and pads upgraded to drilled and slotted as well as a Brake fluid flush!!! I believe I've found the Unicorn of repair shops....I definitely am an impressed and return customer...!!!!!!!!! Great pricing and value ...! Your Dollar goes a long way here!!

Started bringing our cars here about a year ago, and they are fantastic. They're knowledgeable,…read morehelpful, and not pushy at all. Their work is quality and quick. Highly recommend!

I took my son's automobile up to Chuck's automotive to have the AC fixed. I thought it would be in…read morethere for probably four days had it in and out in a day and a half and even reduce the price a little bit for me. I highly recommend Chuck's automotive very solid automobile repair company.

Amazing service - so happy! They were prompt on a tow-in over the weekend and identified the issue,…read moreand didn't try to push things that weren't necessary. Great value (I paid double for the same service, 3 years ago) Can't wait to get my husband's car in for service when he's due! They are one of the good ones

I am always on the lookout for providers that take pride in their work,provide an honest assessment…read moreof the issues and charge a reasonable price. Integrity automotive is that place. My new go to for anything Auto, needing attention. I dropped off one of my favorite pets yesterday ( Red F-150 King Ranch). It's a great truck and I've had a couple of " less than" at a local Ford dealership in recent years I wasn't repeating those expensive mistakes so went on a week's long search,ending up here. I can't say enough good things about Daniel and the others here. My comprehensive list of concerns was addressed the same day. Another minor issue was uncovered and addressed. My experience at other places is you leave you vehicle a day or week,finally getting a call describing a shocking list of needed repairs and national debt price tag. Not here. In and out one day! I suggest you... Go! Thanks Integrity!

I've been taking my Jeep here for a couple of years now for oil changes and inspections and have…read morehad great service from the team. I recently brought the Jeep in for a diagnostic inspection from a "check engine" light and found them to be extremely helpful, very communicative every step along the way regarding what they found and what it would cost to fix it , and were reasonably priced. I highly recommend these guys!

Worst tire shop in Texas. I bought a used tire from them last year, and when I had a flat on a…read moredifferent tire yesterday, I found my little donut spare to have about 6 inches of rubber missing, 6 inches of steel belt exposed, and almost zero air. They had just thrown it back in my trunk and covered it back up. ZERO mention of that to me. When I called to complain yesterday, they basically told me that was not their problem. It was not their responsibility to show or tell me that I now had no spare. Apparently, their only responsibility is to take your money, get you back out of their shop, and wave goodbye. Trust me, it's not a full-hand wave.