Very bad business had slot cars posted for $550 I offered to buy them and he raised the price to…read more$850 Not responsive plays game I wouldn't trust Carl Not even a one star rating in my view

Strange strange strange place. We went to the store during business hours. An employee was sitting…read morein the store, in the dark. Toys appeared to be scattered on card tables. Employee stared at us, we asked if he was open, no response. We left at this point because the vibes were all wrong. We won't be back.

Nice hobby store ! If your into modles this place is for you.They have a great selection of ca…read moreglues and lots of different types of paint. They even give air brush lessons I beleve and every one is very helpful and friendly.

Dr. Hobby is very personable and helpful to help the hobbyist in many areas. I fully recommend his…read morehobby shop to everyone!

best hobby shop around. Unbelievable stock especially for model railroads. IF they don't have it…read morethey'll find it for you. Been going there for 20 years now.

He sold me a DCC already locomotive when he said it would work on Bachman easy track, which that…read morewas a complete lie and I wasted $150 and I was insanely happy because I was like this is my favorite brand train and it won't work on my track and the locomotive doesn't even have a DCC code decoder in it and he sold me a bad train

Chaos at the cash registers. When you don't make the line system consistent it's difficult for…read morecustomers to be compliant. Much easier to just use Amazon.

I would like to give them a zero rating. I was gonna customer for a while always happy with…read moreeverything. But we did get two items that when we opened did not work properly from the first usage. When I went back to exchange, they informed me that they never take any refunds or exchanges ever. So unfortunately, they do not stand by their products I've got similar things from Amazon that are been opened and were refunded it. we like to support small business Which is why we go there but Unfortunately they do not stand by their products and or exchange or return anything or even talk to you nicely about it. So just be careful when you go there because things are expensive and it's unfortunate. They do not stand by their product. I have attached their policy rules so before you go, you can see what you're getting yourself into.

Great hobby shop one of the last good ones left. Always helpful always has stock. Sad to see all…read morethe people who lack basic life skills complain. They have always 100% supported,taught and given good advice. I'll always shop at leisure hours. There's no better place in Chicagoland. For the cry baby's if you can't read a manual and locate a part number don't buy a remote controlled car. Teach the kids some life skills and have them build a parts list and know the components. Prices always can't match online stores either. There's a price to pay for getting it today vs waiting on shipping they have bills to pay and rent for a store front with more overhead.

Huge hobby shop of your wet dreams, but the prices are dry. Fun place to peruse the huge hobbysread more

Ordered Foam2Foam Foam Safe Glue on Feb. 20 at 4:30 PM. Was not delivered to USPS until March 3 -…read more10 days later!! Very poor customer service in terms of timeliness for shipping. The good things: it was what I ordered and was well packed. That's all I can say. Be prepared to wait an inordinate amount of time between ordering and actual receipt by USPS.

I've been to downtown Lemont plenty of times but I've never heard of or seen this location until…read morerecently. Me and my wife were shopping for family and this place was suggest to us. It's a small store that can be easily missed and parking can be tricky too honestly. It's exactly what a hobby / toy star should be from what's featured. Some stuff I don't think is kid appropriate like South Park characters etc but there are good games, some hard to find candy and tons of kid activities to keep their minds preoccupied and away from a phone

As another reviewer stated, this store doesn't handle returns for online purchases. I bought four…read morephoto frames online; two I didn't like once I saw them live. The third one, although pricey, had two instances of gaps in the corners where the front frame sides meet. Despite this obvious imperfection, they included it in my online order. I went to the store to do the online return. I had the electronic receipt for payment I made when doing the online order. The girl at the front desk could not get anything to come up in their system when scanning the sticker they put on the bag my order was filled. I showed her the online receipt with the bar code and order number. She couldn't get that to work either. Then she says "since you don't have a receipt, I can give you a store credit". I told her no. I showed her the Michael's receipt on my phone. I don't come here often and I'm not going to go to Michael's and buy things I don't want just to use up a $50 store credit. Then she said she'd get the manager since "sometimes she knows how to do these things. We have problems with online orders sometimes". The manager was able to get the refund back on my credit card. This turned out to be a 15 minute negative experience. If this store has known issues for processing refunds for online orders, pick up the phone and talk to corporate about their systems so they can fix it! To sum it up, there was little regard for the customer experience with his the store handled this.

I stopped in this store today just to see what they had available for my tree topper. To my…read moresurprise I was greeted by two black toy soldiers! Throughout the Christmas decorations I was pleased to see a variety of items that offered options both black and white. Diversity! I was able to find black Santa wrapping paper! Thanks for offering culturally inclusive options, Michael's in New Lenox!!

So I drive from Michigan to pick up from these guys. I buy from them on a steaming service and pick…read morethem up. This is their fairly new location. Bigger and better than before. The selection for Funko Pops, music, and fantasy cards is nice and wide in variety. The guys are great to deal with. Super friendly. I would recommend this place to anyone.

WOW. This place is new and has an amazing selection of Pokémon TCG and Magic The Gathering Singles…read morefor very fair prices. The guy working here (Eno) was very helpful and friendly, and told me they just moved to this location from Willow Springs. They don't have booster packs or sleeves yet, they've been selling singles until they start allocations. This is a fantastic shop for TCG players and Funko Pop collectors.

I walked into this shop for the first time today itching for tips, and ready to drop a lot of cash…read more The guy at the counter just said "what are you looking for " to which I answered military models. He replied "behind you ". Ok so far,...right? I said I haven't built a model in 30 years, he replied " I don't want to hear it. They cost more than a dollar." I thought well maybe it's his sense of humor, but when I said I wanted to get back in to it he again replied " I don't want to hear it.". The shop had everything thing I needed with exception of the owner. In case you're wondering...he never even cracked a smile, or put down his newspaper. He did make a comment about people buying on the internet.....gee I wonder why.

Very small shop but best Armored vehicle selection I've seen. Owner is an armored vehicle…read moreenthusiast and it shows. Tools, paint and accessories of all purposes available. Seems to only be open for a few hours on Saturdays due to the current situation but well worth the trip if you're into armored vehicles, planes and ships. I like supporting a sticks and bricks shop where you can browse what is available and compare.