Very bad business had slot cars posted for $550 I offered to buy them and he raised the price to…read more$850 Not responsive plays game I wouldn't trust Carl Not even a one star rating in my view

Strange strange strange place. We went to the store during business hours. An employee was sitting…read morein the store, in the dark. Toys appeared to be scattered on card tables. Employee stared at us, we asked if he was open, no response. We left at this point because the vibes were all wrong. We won't be back.

Tried to Buy 4 MHT Amtrak Coach cars that were priced at $75 EACH! The owner said I also HAD to buy…read morean analog Amtrak Engine priced at $200. I told him I have no use for an analog Amtrak Engine! I also told him would NOT run on my Lionelchief digital-Bluetooth train lay out! He said he never heard of the Lionelchief system. I googled it for him. Damm if you are going to sell trains, please have some idea of what you are selling & stop trying to force customer's to buy something they cannot use. In the end I was NOT allowed to buy the 4 MHT Amtrak Coach cars that were priced at $75 EACH. NO SALE. I walked out. It;s a shame that with so few Hobby shop left that this happens.

Nice hobby store ! If your into modles this place is for you.They have a great selection of ca…read moreglues and lots of different types of paint. They even give air brush lessons I beleve and every one is very helpful and friendly.

Was at Walt's hobbies with my grandkids yesterday. I have many interests myself with RC cars,…read moreplanes, trains, Carrera, race tracks and never disappointed. Always had what I need. Grandkids love wandering around the store with their eyes wide open with respect. We are never disappointed with our trips there. It's a drive that is well worth it! Customer service is #1.

He sold me a DCC already locomotive when he said it would work on Bachman easy track, which that…read morewas a complete lie and I wasted $150 and I was insanely happy because I was like this is my favorite brand train and it won't work on my track and the locomotive doesn't even have a DCC code decoder in it and he sold me a bad train

Chaos at the cash registers. When you don't make the line system consistent it's difficult for…read morecustomers to be compliant. Much easier to just use Amazon.

I would like to give them a zero rating. I was gonna customer for a while always happy with…read moreeverything. But we did get two items that when we opened did not work properly from the first usage. When I went back to exchange, they informed me that they never take any refunds or exchanges ever. So unfortunately, they do not stand by their products I've got similar things from Amazon that are been opened and were refunded it. we like to support small business Which is why we go there but Unfortunately they do not stand by their products and or exchange or return anything or even talk to you nicely about it. So just be careful when you go there because things are expensive and it's unfortunate. They do not stand by their product. I have attached their policy rules so before you go, you can see what you're getting yourself into.

Huge hobby shop of your wet dreams, but the prices are dry. Fun place to peruse the huge hobbysread more

EVERY person that works there makes you feel like scum if you don't know much of RCs. If you have…read morequestions they give you answers with an ATTITUDE!!! Like come on! We all don't know much about these things some of us left toys a long time ago! We are here for our kids! SMH CLEAN UP YOUR ATTENTION GUYS ! They are just toys! I give it 5 stars for an awesome selection! .5 for the horrible service!

I've been to downtown Lemont plenty of times but I've never heard of or seen this location until…read morerecently. Me and my wife were shopping for family and this place was suggest to us. It's a small store that can be easily missed and parking can be tricky too honestly. It's exactly what a hobby / toy star should be from what's featured. Some stuff I don't think is kid appropriate like South Park characters etc but there are good games, some hard to find candy and tons of kid activities to keep their minds preoccupied and away from a phone

Ordered Foam2Foam Foam Safe Glue on Feb. 20 at 4:30 PM. Was not delivered to USPS until March 3 -…read more10 days later!! Very poor customer service in terms of timeliness for shipping. The good things: it was what I ordered and was well packed. That's all I can say. Be prepared to wait an inordinate amount of time between ordering and actual receipt by USPS.

I went in their earlier and I was going to buy things and I had a michaels gift card that had money…read moreon it like 100 something and we were going to pay and I was gonna use my gift card. And the lady kept saying oh your card is not working it must be your card and I said oh it must be your machine bc I had just used some money on it my mom did about a week ago and they lady was being petty and my husband had walked out to get cash and when he came back in the lady was talking very very bad about my family and she was like sorry and my husband had walked out and didn't buy nothing she was saying stuff to this girl name Hailey I didn't see the other girl name who was saying stuff. But I am very very disappointed for a grown woman to be saying stuff like that about my family and being sarcastic about the card not working and being petty and started talking to her friends or whatever they are. Like you are grown you need to grow up and make good actions I will be calling the store.

As another reviewer stated, this store doesn't handle returns for online purchases. I bought four…read morephoto frames online; two I didn't like once I saw them live. The third one, although pricey, had two instances of gaps in the corners where the front frame sides meet. Despite this obvious imperfection, they included it in my online order. I went to the store to do the online return. I had the electronic receipt for payment I made when doing the online order. The girl at the front desk could not get anything to come up in their system when scanning the sticker they put on the bag my order was filled. I showed her the online receipt with the bar code and order number. She couldn't get that to work either. Then she says "since you don't have a receipt, I can give you a store credit". I told her no. I showed her the Michael's receipt on my phone. I don't come here often and I'm not going to go to Michael's and buy things I don't want just to use up a $50 store credit. Then she said she'd get the manager since "sometimes she knows how to do these things. We have problems with online orders sometimes". The manager was able to get the refund back on my credit card. This turned out to be a 15 minute negative experience. If this store has known issues for processing refunds for online orders, pick up the phone and talk to corporate about their systems so they can fix it! To sum it up, there was little regard for the customer experience with his the store handled this.

Super solid place with tons of great stuff! I was looking for a Zelda: Ocarina of Time cartridge,…read moreand they had one in stock and in great condition. Everyone was super friendly and welcoming. I'll definitely be coming back here more often!

Checked out this cool store in Oak Lawn for a few games. Dragon's Den is where to find classics as…read morewell as recent releases. It has more than most normal people could ever care about or look through. A great place for gifts or finishing off a collection. The prices are hit and miss to be honest. Basic looking store crammed full of games and other toys you have to comb through to find anything. It's got an entire wall of Fun Pops. There's something from almost every cartoon you can think of along with movie characters and whoever. Come trade Pokémon or whatever knockoff cards. They also have a section of vinyl if you're looking for hip music. Find lots of great stuff to buy, or sell to get cash. It's hard to choose only a few things to get. The staff is a bunch of nerds so they know lots of things about quality and value.

This place is closed. I called the number from their website. The owner answered and he told me the…read morestore has been closed for several years now. You're better off going to HobbytownUSA.

I walked into this shop for the first time today itching for tips, and ready to drop a lot of cash…read more The guy at the counter just said "what are you looking for " to which I answered military models. He replied "behind you ". Ok so far,...right? I said I haven't built a model in 30 years, he replied " I don't want to hear it. They cost more than a dollar." I thought well maybe it's his sense of humor, but when I said I wanted to get back in to it he again replied " I don't want to hear it.". The shop had everything thing I needed with exception of the owner. In case you're wondering...he never even cracked a smile, or put down his newspaper. He did make a comment about people buying on the internet.....gee I wonder why.