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    RobotCity Workshop

    4.8 (53 reviews)
    ModerateToy Stores
    Open 11:00 am - 8:00 pm

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    Page 1 of 2

    Ask the Community - RobotCity Workshop

    Review Highlights - RobotCity Workshop

    Every detail was perfect- kids were engaged and learning about circuit boards and built a robot.

    Mentioned in 29 reviews

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    Disc Replay

    Disc Replay

    (71 reviews)

    $

    One of the laziest groups of employees I've encountered works at this Disc Replay location. I…read morecouldn't find a specific item, so I asked a male employee for assistance. Instead of actually checking, he led me to a section that I already knew was incorrect. I went along with it briefly to give him the benefit of the doubt, but it quickly became clear he wasn't interested in helping. Without making any effort to search or verify, he simply said they didn't have the item. He then brought over another employee who immediately backed him up rather than attempting to locate the item or provide any real assistance. This was a stark contrast to my past experiences at the Orland Park location, where employees were helpful, looked items up on their computers, and were able to locate plenty of what I was searching for. Unfortunately, the lack of effort and professionalism at this location has cost them a long-time customer. I will not be returning.

    I really enjoy coming to disc replay due to their large selection of games and merchandise. However…read moreI had a poor experience today when I noticed one of the plush toys I purchased was already damaged. I came in to make the return, pointing out the damage showing my receipt and the plush's original packaging and price tag, and offered either store credit or to replace it with the same plush or one of equal value. I was told no, and that they don't accept returns. Despite the fact all plush are sealed meaning I couldn't have examined it for damage til I purchased it, and they were the ones who had ordered the merchandise and sold it to me, meaning the blame is on the buyer not the consumer. I felt my money was wasted with my purchase as well as my time with my attempt to return it.

    RobotCity Workshop - toys - Updated May 2026

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