Dr. Yu is really 'as good as it gets'! He's been my opthamologist for some time now, and it's…read morebecause he's the best I could ever hope for and more. He patiently addresses all of your concerns and is actually physically there for them rather than shafting you over to a PA. Whenever I want to try something new, he always has samples at hand for me to try rather than just writing a prescription for some eye drops. You never feel rushed in the office. (My last appointment with him lasted for an hour.) He's incredibly friendly and welcoming. Flawless English for those worried about going to an opthamologist in Chinatown. Amazing service! It's time that physicians realize that we are the customer and we should be treated as such!

The staff here is great and so is Dr. Yu!…read more I totally recommend him for all your eye needs!

I recently found out that they don't accept my new vision insurance. I'm sad that I have to search…read morefor another optometrist with quality eye care. After reading Rose L's review, that's how I remembered when I first came here 8 years ago. I received a call about my missed appointment after I realized the wrong day of the week. Then, when I arrived on time, the doctor was late. Yeah. They had a punctuation problem. Believe or not, the quality of prescription lenses and Ray-Ban frame I bought at Hung Le Eye Center are still functional. The peripheral vision remained at its perfection. Beware of the store hours as they changes. I'm just amazed with how it's being displayed on Yelp (Kudos to HQ).

First time there, but my experience wasn't really good. I do not accept the way the tall guy…read moreworking in front desk. Of course I am Vietnamese, but he and I communicated by English. However, he asked me in English which language of the form I want, English or Vietnamese? That's rude to me. I arrived at 11:45 and the wait took me another 1hr and half to see the dr. I wasn't asked if I had any questions from the dr. No one said thank you to their patients.

Huge thanks to all the doctors for their amazing and detailed exams. I definitely recommend this…read moreplace to everyone who is looking for a caring doctor. All the staff in the optical side are kind and very patient when choosing a pair of glasses. All of my family comes here !!! 10/10 would recommend to a friend

We came in on the last day of the year, and I just have to thank Lindsey for going above and beyond…read moreto help us with a super last-minute purchase. She was incredibly kind, patient, and knowledgeable. My mom and I were in the market for new glasses and sunglasses, and Lindsey helped us pick out the perfect styles with so much care and attention to detail. She made the whole process so smooth and stress-free, even with our tight timeline. Excellent customer service and a fantastic shopping experience--thank you, Lindsey, for making our day!

I like the other location better, since parking is a lot easier!read more

I really like the work of Dr. Chan. He is really good and will sit in the room and talk with you…read morewhile he is examining your eyes. Also, if you park in the garage one or two, take your ticket up to the office and they will validate it for you, so you also get free parking.

Now, I've been coming to this optometrist since I was a little girl and I am a grown woman and…read morestill coming here. They are really good and they know their eye care business. Their new location is next to Teahouse off of Bellaire and the parking is fairly small, but the old location was located in a strip mall. Just thinking of it brings back old memories of how I used to spend hours in getting my eyes checked out and how many glasses I've been through since then. Such good memories. Now, Dr. Yee is rarely seen here. His daughter runs the family business and trust me she does it very well. I've known her since she was a little girl and now she's a beautiful grown lady. She loves to talk and will help you choose the best looking glasses that have you looking professional in a good way. Before I came here with my mum because I needed new glasses (because the other glasses I had misplaced and couldn't find) we were immediately greeted and she helped us find a pair of cute glasses for me. The ones I chose for myself my mum and her helped me figure out the best ones because apparently I chose ugly ones. (Bad taste lol) I came back here today because last night my glasses had broke when I was laying in the bed. I came here and told the girl at the desk what happened and no questions asked she took my glasses and started working on them. Dr. Yee daughter was talking to me as time flew she asked me about how school was coming and how my mum was. She is always happy to see me and as well I am too. The girl who fixed my glasses repaired them to perfection and it was under no charge. I also get my contacts here too, but recently I've been just wearing my glasses instead of my contacts. Honestly, I love their new location its much more spacious on the inside and they don't have carpet which at the other location they did and I don't like carpet. I will keep coming back to this optometrist

Dr Yee was great, the exam was fast and painless, in no time she had my new glasses fitted and…read moreready to go. It was the fastest Doctors appointment I've ever had! I didn't have to wait in waiting room all day, and staff was friendly and professional. I'd recommend anyone to use Dr Yee. She was very reasonably priced too! Very nice experience

I love this location. I highly recommend it, the people are great. I got the help I needed to see…read moreclearly.

They are always late and do not go by their hours says they open 9:30 on door and window they had…read moreme waiting over 35 minutes until someone opened up didn't like that at all but at least I can see start going off the times you advertise and this is not the first time

Wait time is ridiculous! With the average age of the patients being at least 70 years old, waiting…read morefor 3 hours is overkill. This is a human based business let's not over-schedule to make more money. The doctors are good surgeons, the office staff is hit or miss. They come to the edge of the overcrowded, not enough seats, waiting area and then whisper, may patients are hard of hearing, both patient names (first and last) which I think is a HiPPA violation. After they dilate your eyes they throw you back in the over-lit, overcrowded waiting room. This is not OK.

I am reading so many reviews that are low due to office wait times. Having grown up going to…read moreophthalmologists from childhood, I am used to waiting when arriving for an appointment. My experience is the same for most medical specialists I have seen. Specialists are busy and have lots of moving pieces in their practice that are unexpected and cannot be scheduled ahead of time. Specialists perform surgeries and skilled procedures that often are unpredictable. All it takes is one of the pieces to not move as it should and it sets off a chain reaction for all of the others in their day. There are post-surgical and urgent care issues that arise with their patients which have to be worked into an already full appointment schedule of patients. You don't have these kinds of situations as much with a primary care physician, but I sure have with any surgeon I see. Dr. Koop, his front and back staff, as well as, the surgical coordinator is swamped every day with full waiting rooms, emergency phone calls, etc and I think they handle it with grace and a pleasant demeanor. I have always had my questions and concerns addressed to my satisfaction and phone calls have been returned in a timely manner, as well. This is an experienced and well-run eye practice that you can trust to care for your sight.

Excellent care and wonderful staff. Dealing with serious eyes as a result is autoimmune, I am…read moregrateful for thoroughness.

From the owner: Retina Consultants of Houston (RCH) in Chinatown is staffed with respected, board-certified…read moreophthalmologists who collectively provide services to patients with the retina, macula, and vitreous disorders or diseases. As the largest retina-only ophthalmology practice in southeast Texas (14 locations), these retina specialists are leaders in this field and all studied at the top five medical schools in the U.S. While surgical procedures are conducted at hospitals, this practice performs consultations, examinations, imaging, laser treatments, and intravitreal injections on-site. The RCH team is devoted to offering our patients, their families, and referring doctors first-class ocular and surgical care for retinal diseases, including retina detachment, diabetic retinopathy, macular degeneration, ocular cancers, and more. RCH works in collaboration with the Greater Houston Retina Research Center for research to end blindness. This ten year partnership has produced impactful retinal research.

Very friendly, knowledgeable and helpful. I've been a patient of Dr Rosanna for years since I…read moremoved to Houston. Thank you for your quick and wonderful services all these years. Strongly recommended!

很糟糕的客户服务。老板是个中年半秃男子、自己忘记记下我奶奶的预约信息。他说没有证据、而大声骂奶奶。我给他看手机通话记录，上面有他诊所电话号码证明奶奶一定挂了号。最终，他拒绝给我奶奶看眼。这个老板没脑子…read more说谎、没礼貌、还会骂人。远离这里！ Terrible customer service. The owner, a middle-aged, balding man, forgot to record my grandmother's appointment information. He claimed he had no appointment written in his book and proceeded to yell at my grandmother. I showed him her phone call log, which showed his clinic's phone number, proving my grandmother definitely had an appointment. Ultimately, he refused to see my grandmother based on his own unprofessionalism. This owner is brainless, a liar, rude, and abusive. Stay away from here!

I have been going to this optometrist for at least 7 years. The office is located in new Chinatown…read moreand serves a mostly Asian and Latino population. Staff is fluent in Chinese and customer service is good. They have cleaned the nose pads (glasses-wearers know they get nasty!) and tightened screws of my glasses for free. The optometrist is nice and honest. I have asked him about rigid gas permeable vs soft contact lenses as well as glasses/contacts vs eyeball surgery. I wore RGPs for years and they irritated my eyes so I stopped wearing contacts for many years. He let me try out soft lenses for free. I eventually ordered a set (6 month or 12 month supplies available) and would have liked a little more patient ed about how to wear them and removing them. They are usually open Mon - Sat around 10:30-11 am until 6-6:30 pm. However, they were closed for like a week or two this past summer without much explanation. I called ahead and the answering message didn't say anything so I showed up before their closing time and the shop was closed without sign or any explanation. I stopped by a few days later while in the neighborhood and they were still closed, this time with a sign on their door noting their schedule for the following week. So I took off a star for that.

Been going here for like 6-7 years now. My lenses works wonders. Good customer service; fluent in…read moreboth Chinese, English, and Cantonese. Must of the customers are Asian. What annoys me is that they don't wipe down their instruments beforehand.