Tried today to order cake fir my birthday the staff there was Very rude over the phone!! Russian lady was impatient and simply rude after many years ordering from them success went over their head ! we are very disappointed moved to Victoria cake friendly service affordable prices ! read more

I was looking for a place in North York that sold cakes of Dufflet type quality, and I came across this. I got a Chocolate Meringue and Mocha cake, and it was delicious. I had ordered it on the phone, and when I showed up there, I was pleased that everything was written in their book and it was ready. Oh man, when I walked in there, I had to focus and restrain myself of looking at all their pastries. Yum. Creamy. Chocolatey. Their tiramisu cups looked amazing. the cake itself was $35. I was expecting more for a large 10+ piece cake. They personalized it, but not ont he cake itself, but a ribbon, with chocolate writing. Oh well. The cake it self was amazing and creamy. This is my new cake and dessert to go to someone's house getting place. read more

best cakes in GTA! The price, sweetness, freshness, texture, and tastes are perfect.

I've been shopping around at a different place for my twins birthday cake every year and this is by far the best cake we have bought. Amazing! Thank you all very much for making this birthday great! read more

Chocolada - PJ masks - Bakeries Near Me - Thornhill, Ontario

Amazing for the quality and price. Everything is so clean and neat and the cakes and dessert look DELICIOUS. Lucky for me it's close to home, and I always usually crave anything that's already there. Their cakes are delicious and creamy, so if you're one who's concerned about what's in your dessert, you should just rat with your eyes closed ;) read more

Ordered a 10 inch birthday cake. Excellent cake and price. Highly recommend. Only thing missing was a vanilla cake with vanilla icing!

I have been going to Chocolada for several years now and it has slowly become number one on my favourite bakery's list. As a wedding planner, I come into contact with bakeries far more often than I should. Wedding cakes are traditionally bland and too sweet, and are prettier on the outside than on the inside. Chocolada, however, changes all that. If you were to walk in, close your eyes, and point at random cake displayed, you won't go wrong. The tastes are rich and savoury, with lingering aftertastes and delicious notes and undertones of flavours. My all-time favourite would have to be the chocolate cappucino cup. Just the right size to satisfy my sweet tooth. The service is the best out of the Russian community, but below the Canadian standard, but their creations are worth the small inconveniences and that's what the stars are for. At our office, we order their cakes monthly to commemorate the individuals born during that month. I was told we tried another vendor, but then quickly came back to Chocolada, they were just that good! read more

This a quaint little Russian pastry shop. The pros would be the quality of the pastries. They are a little pricier than the bulk sales at grocery stores, but they are made out food based ingredients rather than synthesized out of sponges in a lab. The cons would probably include be the service, which is authentically Russian. And as authentically Russian service goes: "You are here to buy. We are here to sell. Who cares about the weather?". People often make the mistake of thinking they are rude. A more correct term would - blunt. If you go to enough Russian places you eventually learn to ignore it. read more

Used to be a regular client, have ordered plenty of cakes for different occasions from there. Bit their customer service is really bad that I've stopped going there. Their cake quality has decreased over the years as well. read more

Chocolada-I never write reviews but this one took the cake! Do NOT order custom cakes here. Lana got the order wrong and when I complained she had the audacity to tell me that I made the mistake when I clearly specified what I wanted and in simple terms. No apologies whatsoever, no manners, extremely rude in the end I had to remind her that I am a paying customer. She was insinuating that I did not give sufficient notice for the "custom" cake then why did she took and fulfill the oder in the first place? Their custom cake involves changing the colour of the icing and putting cheap looking toys on top of the cake and that cost me $25. I was extremely disappointed and upset because the cake was for my child's birthday. So be warned and save yourself from all the hassle and worst customer experience. read more

I have been coming here for over 5 years, always buy what they have on shelf (always fresh) or ask the staff to customize a certain cake for me, they usually need a 12 hour heads up and alway made orders perfect. Never ones have I been disappointed in their quality of cakes. bakery is Russian speaking while in the beginning they did not have a list of what the cake is made from until 3 years ago in English and that made my day better. Instead of asking each member what in the cake, I can look ok the paper on the side wall and understand. You won't see most of these cakes in your regular bakery. Prices are fair, all the cakes have a rich taste, they have another section where you can have a seat, have a drink and try their desserts. I always come back to this bakery. read more

Nice, average sized bakery with a small seating area. they have a variety of cakes for birthdays, small single-sized cakes, and a cute variety of honey from different locations such as New Zealand and so forth. Environment is decently clean with many staffs to greet and assist you when needed. as for the flavours, I four items, including the Napoleon and I have to say, I like it because it's not overly sweet yet savoury and good :) although this location is hidden in the far back corner of the plaza, I believe I'll be coming back :) read more

Bought pastries a few times and everytime it was awesome. Wish I bought the stuff sooner from 5 years ago instead of just a few months ago.

Ordered a birthday cake for my wife. She is very particular about her cake. She likes dark chocolate and coffee so the staff helped me with lots of choices . We finally narrowed down to one amazing cake ! Staff is very helpful and polite. Bakery is little expensive but totally worth spending little extra for such great taste! read more

I ordered my daughter's birthday cake here and I was totally satisfied with the way they handled my design (I downloaded a picture online to make a photo cake and they made it perfectly harmonized with the cake colour). I am going to upload the picture. Please see the snowboarder's cake. And it's so delicious everyone loved it! read more

The reason I am giving them only one star is for their really bad customer. Every time I go there I regret it because the way they treat their customers is unprofessional and unpleasant. For instance they always serve Russian customers first regardless of how long you ve been waiting. You have to beg them to take your order and there is alway no thank you at the end... so don't expect to be treated with respect at this place read more

Addicted. Fully. Addicted. We've tried nearly every individual pastry and their Napolean cake is to die for. My favourite teas are on the menu, as well as take home. Fabulous! Creamy! Delicious! read more

Went to pick up cake, apparently they couldn't add any wording cause no chef, seriously? What is so difficult to put text. Cake was alright, was expecting it to be better. read more

love love love!! Can't think of a better name for this place then Chocolada. It is Chocolate cake heaven and so much more!!! Okay, service here really is a bit callous but not rude or anything. While having a tea here, I notice they are consistently this way. haha, so don't worry their cake makes up for it. read more

This is probably the best bakery I have ever been to! I love the Napoleon cake and the fruit tarts they are just amazing. The customer service is very good and they are very polite. I just love this place all around! read more

The service at this place is awful - the servers are quite rude. The patrons are even ruder, always cutting in front of you. Their pastries aren't very good, sometimes too dry and too rich. I think they should learn how to bake. This place takes the 'cake' if you want a bad experience - no pun intended. read more

I bought a cake there few days ago. It said fruit cake with strawberries and kiwi. When we sliced it there were barely any fruit! The cake price was 30 dollars and it was not big. 30 bucks for a pile of dough and cream what a RIP OFF!!! Stay away read more

Chocolada - It said strawberry and kiwi fruit cake. Do you see any fruit here??? I don't. I want my money back - Bakeries Near Me - Thornhill, Ontario

Best cakes!, especially mousses and vatrushki (kind of cheesecake, but lower calories).They dont use a lot of sugar or artificial components like other bakeries do. Very high quality. I like this place! read more

This European Bakery is by the best in the Toronto GTA. Try the "Napoleon Cake" it is deadly!

This place used to be much better, whenever I had to go to a house warming, the gift would be their perfectly craft apple pies, I don't see them any more. The selection, the art of baking pastries. Good cappacino and yummy napoleon. read more

It is my first review in Yelp. I just had to write this negative review for the worst customer experience. The way the employees talked to me was unbelievably rude. I was shocked why she was talking rude, she said she works in kitchen - not supposed to be at cashier. Their cakes are ok, but obviously they do not recognize customer experience is as important as quality. read more

We buy from this Bakery for all our celebration for many years, we tray other Bakeries is well, All my Family (kids ,grand kids) love all pastries and cakes), can't see no one celebration without cake from this Bakery. best test, best price, best service. thank you from all our Family , Svetlana S. read more

I had never ordered from Chocolada before so I asked the girl who answered the phone, which cake was their best seller. Based on her recommendation I ordered the Napoleon cake. What a disappointment. There was hardly any custard, just dry flakey layers that fell apart when we tried to cut it with a knife. I was embarrassed to serve it. Everyone who tried it left it on their plates which gives you an idea as to how tasteless it was. read more

One of my favourite places to order cakes. I always have a pleasant experience and their cakes are delicious. I would suggest napoleon or tiramisu. Advisable to call beforehand and order a cake (maybe give at least 24 hours in advance) as there are not many large sized cakes on demand. read more

I have never been more disrespected in a place of business in my entire life. The owner was accusatory, rude, and just wanted to pick fights with her customers. I urge everyone to avoid this place, there's plenty of other good bakeries out there. read more

I only come here for the Napoleon, which is a classic, and the best I can find in the area. I tried the mango and raspberry mousse today and I did not like! Even though I always like mango mousse... it just didn't cut it for me. I find the chocolate pastry swirl in the mango mousse makes it even worse. The lemon merengue pastry, rum ball and eclairs are also good. I feel like this place needs new pastries. I haven't tried most of the cakes. Chocolada conveniently sells coffee and tea as well, which I haven't tried. Also, they sell honey and boxed chocolates. read more

WOW what a disappointment. Ive always recommended this place to people for excellent pastry. Im sure their individual portions are great, but this is my first time experiencing their full sized cake. I grew up with my love of Schmetanik, or also known as black and white cake (it has a chocolate layer on top, with many layers in between). I love it. However, the full sized cake was very dry and the layers were so thick! Usually they're very thin. Definitely was over baked. It's more so the chocolate cake base that was super dry. Whats going on? New staff? Keeping old cakes on the shelves? Very upset. read more

Today we bought a cake Amaretto Mocha. When we cut the cake we realized that vanilla sponge cake was burned out initially and turned inside out to hide that. We should cut that burned part from each piece of the cake before serving. We would like to tell a baker who made this cake to be responsible for the job he is doing. Very disappointing. read more

Pretty expensive but overall pretty good cake and pastry... However their service is rude! For the price they charge they should be smiling and be more courteous, I felt as if they were doing me a favour for selling me their cake! read more

Absolutely love this place. Their cakes and pastries are delicious and so affordable. read more

See all

The cakes here are unbelievable. European...real cream...real chocolate...no North American icing. Try the Queen Bee cake, my favourite mix of honey sponge layers and sour cream filling. Or their merengue and cream with blueberries. Or St. Honoré, a delicious mille feuille with profiteroles and fresh cream on top. Also a favorite is the cherry pie.... Love this place! read more

I will give a four star rating for the items that I frequently order. I usually get the custom round birthday cakes, I have tried almost all of them in terms of the flavors they offer, and rest assure they are the best uptown and downtown, the napoleon pastry is super delicious, this place has been in business so long, yes the customer service is hit and miss, but they are so busy I don't think they care about customer service. read more

Love the cake it just need little bit more moistness. Otherwise, love the cute little bakery spot.

Delicious fine European cakes, and pastries. You will not find North American style of cakes with sponge with ising, for that go to your nearest Loblaws or Metro. read more

Small bakery with delicious sweets!