This company is a joke to work with. They missed their first appointment to come out an do an estimate. When the estimator did come to our home the following week, he was very pleasant and provided us with an acceptable quote that was agreed upon. The estimator gave us a time window of 9:00 am - 10:00am for the following weekend and told us that we would receive a call the following business day to confirm, which it was. Today, I placed a call to inquire the status of the arborist's arrival. I was told that the crew wouldn't be available to arrive until 12:00pm or 1:00pm. I was offered an additional 10% discount for the error in arrival which I agreed to. At 1:30pm, I placed another call to inquire the status and was then told it would be another 45ish minutes. At this point, I asked to cancel the service and the phone rep proceeded to tell me that they never make time commitments and that it should have never happened. While I can certainly understand that this may be his policy, commitments were in-fact made by his staff and they were not met. I don't think it's reasonable for any company to not give you a time window especially for a 6-7 hour job. Even Cox and Qwest are able to give you a 4 hour window. I will also say the Owner, Al your tree pal, did give me a call personally to find out how to retain our business. He stated that he has been working in the Valley for over 30 years and this isn't how he runs his business. While I can respect that, his company and crew have now wasted my time and had lost my business. I declined to reconsider my cancellation. There are too many other arborists' in town that I'm sure would be happy to take my money and provide me service in a timely fashion. I would recommend to anyone that you stay away from this business. read more

Bummer. Based on other reviews, I had high hopes. I would have liked to try out the service, but seems like they're having some challenges in the office. In essence - No Call. No Show. Called to request an estimate on a Monday morning (after getting no response for 3 days after filling out their web contact form). It was easy and pleasant enough. We set an appointment for Thursday between 2-5p. So far, so good. A couple hours later I see I have a missed call from the Chip-Off-the-Old-Block office. No message. So, I call back and give them my name. They ask if I have a trimming that day or something... general confusion. I talk to 2 separate people and what seemed to be a manager, who then confirmed my address and time for Thursday. OK. Odd, but still fine. After rearranging my afternoon on Thursday, I wait... and wait... and wait... Nothing. No call. No show. I'm thinking, "Did I give them wrong information?", but then I realize, no, they definitely have my # (they called me before) and they reconfirmed my address... I'm sure I must have slipped through the cracks or been dropped in some kind of administrative snafu - or maybe they were just too busy. Your mileage may vary, but it's like going into a retail store - if they don't have time for you, might as well shop somewhere else. read more

Fantastic service! The quote was beyond reasonable for the work performed. This included 5 stumps removed, around a dozen palms, and 4 cypress trimmed and skinned. The yard looks fantastic. They were timely, efficient, and cleaned up very well. There are other quality tree services in the Valley, but these guys are exactly as all the other reviews say: Exceptional. read more

Chips Tree & Landscape - During and after trimming. I apologize for the poor exposure on the one photo. - Tree Services Near Me - Glendale, Arizona

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I found Chip Off the Old Block on Angie's List and they had very good reviews there. I had some wind damage to some high limbs on a mature sweet acacia. The limbs looked like they could come down on my neighbors roof. Someone came out within a few hours of calling them to give me an estimate and the crew showed up a few hours after that. They did have to take quite a bit of the upper limbs off to re-shape the tree after the broken limbs were removed but I'm confident everything will grow back and fill in. Good work, and they cleaned up so well that you'd have to notice that the tree was trimmed to even know they were here. read more

They did a great job at a great price - the only issue was they came a day before we had it scheduled. Which isn't a HUGE issue, but was a bit surprising and held me up a bit. They were also VERY quick to get it done so it wasn't bad. We'll use them again. read more

If you've used this company before and were satisfied you would probably be as surprised as I was with the quality of the service I received or should I say didn't receive. The ownership and the quality of the service has dramatically changed and not in a good way. I have been lied to, received incomplete service and overall a very unpleasant experience. I will never be using them again and hope I have saved someone else from a bad experience. This has been going on for over a month no one cares. read more

Good job done, good prices!! We had a eucalyptus removed from our back yard, and a stump removed from the front yard. They were decently priced (we had a few price quotes). On time, professional. read more

Chips Tree & Landscape - Tree Services Near Me - Glendale, Arizona

Highly recommend Chip Off The Old Block! They're a pleasure to work with. Anthony, who came out to do the estimate, showed up on time, was thorough, friendly, explained everything, and offered options. He advised that some work I had wanted to request be handled at a different time of year and scaled down the scope of what needed to be done in the short term. How refreshing to not feel like I was fending off unwanted upselling! He has continued to be available by text and phone call for follow up questions that I've had. Scheduling was easy and prompt. The crew who came out and did the work were on time, thorough, and highly skilled. Months after the work was done, I can see how well my trees are continuing to thrive from the expert attention they received from Chip Off The Old Block. read more

I've used Chip off the Old Block for several years now from trimming trees to deep fertilizing to stump grinding. Just hired them again to trim several trees. They did a great job. Thank you Ralph, Carlos, Ricardo, and Luis. read more

Awesome customer service all around and extremely fast service from first call to completed/cleaned project. Awesome crew we will be using again. read more

I have a sissoo that was in dire need of trimming. A certified arborist named Jack diagnosed what needed to be done. He recommended the crown clearing and have the tree grow more stronger by strategic pruning. If you decide to use them then the fee that the arborist charged for his advice will be deducted from the final price. I called and they had a crew the next day without me being there. I talked with Irene and she made the process so easy, she's the best! Came home to find my tree looking marvelous and thanks to the crew for cleaning up! The positive reviews really helped me decide to use Chip off the old block, they're simply the best in the business! read more

Chips Tree & Landscape - Before - Tree Services Near Me - Glendale, Arizona

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These guys never disappoint. The crew are friendly and professional. You can tell they like what they do. I would suggest getting 2 other quotes before calling them. They seemed high priced at first but after 5-10 minutes of haggling over price, we got it close enough to say they are reasonably priced, and they did do a very nice job. read more

Umberto and his crew did a fantastic job. Trimmed a huge Mesquite as well as other smaller trees. Very nice yard cleanup too. Prompt and efficient. read more

Never arrived for the scheduled appointment. I called to follow up and was told they got lost and decided to go to the next client. They then stated they would swing back and would give a courtesy call thirty minutes before arrival. I waited all day and never received a call. Based on other reviews we will select another company for service. Very disappointed. read more

We needed a 50+ foot tree removed, stump removed and hauled away. The whole job was done in less than three hours. They were on time for the setup appointments from quote to the removal itself. Very professional and polite. read more

I have used this company twice. The first time was a few months ago for removing a tree in the back yard. The second time was just a few day ago trimming and pruning another tree in my front yard. I am very happy with their service both times. The whole process was always consistently easy and smooth. There service is really professional. They are on time, do great work, and clean up nicely after the work done. I was so comfortable with their first service that for the second time, I don't even see the crew in person. The whole process was done on the phone. I called the office. They sent someone to do an estimate, The estimator called me and told me what needs to be done to the tree, when the crew would be out to perform the work, and the cost for doing the work. The crew came out and did the work without me home. I came back to look at the work. The office called back the next day to ask me if I am happy with the work (yes I was) and took the payment. Another important note is that their price is very reasonable compare to other quotes I got from others. I am very happy with Chip Off The Old Block, and I will keep using them in the future. read more

Once again COTOB doesn't disappoint. We had called to get an assessment in some trees and Nick did a fantastic job. Then we had a dying citrus tree and two very large dead branches from two trees that neede to be cut down. The guys showed up and were very courtious and we showed them the trees that needed cutting. It took them no time at all. I again want to thank the team by name so the get some recognition for outstanding work. Fernando B., Hector, Fernando R., and David did an exceptional job in taking down a very large citrus tree and the two branches. They cleaned up the debris as if they were never there. Keep up this great service and thanks again for not disappointing. read more

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I had a very large, difficult, pine tree and two smaller trees, that needed to be cut down. I also had another very large tree that needed to have weight removed. I talked to two companies who said they couldn't do the job because it was too difficult. A contractor here for another job recommended Chip Off The Old Block. Anthony came at the designated time to give me a quote. This morning, Umberto, Manuel, and their team showed up a few minutes early, looked over the job, and went to work. These guys were amazing! I can't say enough great things about them. They were professional, friendly, careful of the fence, my neighbor's pool, neighboring trees, and my garden. They worked quickly and efficiently, demonstrating great team work. They piled up the wood I wanted to keep and filled my compost with wood chips. They cleaned up EVERYTHING! They even cleaned up what fell in my neighbor's yard. These guys did a great job and were worth every penny. I give them my highest recommendation. read more

We used Chip off the old Block in the past and were always pleased with their work. We hired them to take down 2 trees and they came quickly and did a great job. We're only giving them three stars because it took them 2 1/2 weeks to return to remove the stumps plus their communication about scheduling the stump work was poor as well as their stump equipment broke down twice. HOWEVER, the worker they sent to remove the stumps was phenomenal. His name was Carey. He was a hard worker, very positive and upbeat and did such a nice job. read more

Very outstanding service. Very polite and well mannered crew. These guys removed one tree for me and trimmed another one. They were quick and efficient. Very accommodating and sensitive to my desires. Terrific job cleaning up, left my property in excellent condition and were also mindful of the neighbors property. read more

Did a great job! Removed huge palm tree no problem. Ralph did a great job removing the stump! I hate to take trees out, but if I have to again, I'll give these guys a call. read more

Great service, thorough clean up job, skilled climbers. Chip did a good job on our huge Aleppo pine. We will definitely use Chip again for our mulberries and citrus. read more

Chips Tree & Landscape - Tree Services Near Me - Glendale, Arizona

I've used this company several times and was always happy with their service. However, their new minimum of $400.00 per job has priced them out of the market for me. Hopefully, you have a very big job that makes it worth their time. Good luck! read more

I found Chip Off the Old Block on Yelp a few weeks ago and hired them to have my pecan tree trimmed. This thing was totally overgrown and I just wasn't able to find the time to prune it, let alone do it correctly. They promptly returned my inquiry with a phone call and sent an arborist out to my home quickly to evaluate the tree for an estimate. After receiving estimates from a few other companies in the area, Chip Off the Old Block came in about $100-$150 cheaper and they were able to schedule a time to do the work faster than anyone else. Needless to say the tree looks fantastic, it was not over trimmed, and I couldn't be happier with my experience. I highly recommend these guys and will continue to use them in the future. read more

Really disappointed in their service. I made an appointment two weeks ago for a tree trimming service today and just got a call about them cancelling because one of the crew didn't show up for work. Extremely inconvenient as I work during the week full time and have dogs so access to the yard isn't ideal on a weekday. This is after the estimator had to be rescheduled due to someone not showing up and a phone call earlier this week about my Tuesday appointment (which i didn't have) needing to be cancelled and rescheduled. read more

Wonderful. Great job of removing 2 dead palm tress from my yard today. Fast service. Professional service. Clean up after palms removed. Great job Chip off the Old Block. I would highly recommend them. read more

The team that came out to cut down a very tall palm tree did a very good job. A week later Ralph showed up to take out the palm tree stump as well as another one. Ralph was very friendly and did a great job taking out the stumps being very careful to protect our home from projectiles. Communication with the office was not as good as expected as I had to contact them to a couple of times to find out when they would be returning to remove the tree stumps. I recommend this company and personnel, although the the prices did seem higher than the last time I used them. read more

I had a dead tree and an overgrown olive tree in my front yard. I contacted 3 companies via Yelp to obtain quotes. COTOB's response was within a couple of hours and they were able to send someone out the next day to provide an estimate. The gentleman who came out was friendly and professional and only took a few minutes to provide the cost estimate for the tree removal, stump grind and tree trim. He was also able to schedule me the next business day to complete the work. The crew was also friendly and professional. I couldn't believe how clean they left the yard. There were no remnants of dead tree, wood chips or tree branch debris left about the yard. The cost came in between the other 2 companies I contacted. Although not the cheapest, my initial interaction with the company gave me a very good feeling and the cost was still reasonable ($100 lower than the highest quote). They also had good review last here in Yelp. I would highly recommend them!! read more

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Scheduled apointment more than 2 weeks in advance (with Nick) & requested their most experienced person & copy of their insurance. Did not e-mail insurance & when we called he informed us they would be sending a different arborist. E-mailed insurance 1 1/2 days before appointment. Took off work & they did NOT show! Called 40 minutes after scheduled time & said they were not coming because tied up with another job across town ( 1 hr away ). When reminded of scheduled appointment was told : "his hands were tied." Poor scheduling, poor customer service. At a minimum they should have called when they knew they could not keep appointment. Will not get our business! read more

Moses and the crew did excellent work on our Mexican palms and our date palm a couple of weeks ago in Tempe. Attentive to how we wanted them trimmed and kept the area clean during and after the work. Responsive and communicative company. read more

They were fast, efficient, and on-time. They called to provide updates when they said they would. This made the removal of my deplorable queen palm a breeze. read more

We have relied upon Chip off the old Block for several years. Each year, we receive professional care for our trees and experience first rate customer service. We highly recommend Chip off the old Block if you also love your trees! read more

Really prompt, efficient service. They arrived when they said they would and did a great job trimming our tree even though it was in an awkward spot that hovered over two different neighbor's yards. The trim was very fast and the tree looks great! read more

** THESE ARE THE GUYS FOR YOUR TREE NEEDS!! ** First time I used this company and the experience was great. I have a large tree that was in need of serious pruning as I could not get up that high into the tree. We had used a local service to take down a Mesquite a few weeks earlier that had split in half in the front yard. We were overcharged because that guy knew we were desperate ($600.00)... AND he left me a mess of shavings!! Why I didn't think of Als - "We're your tree's pals" .... heard that radio spot for years. Had no idea they were still around and called Chip Off The Old Block - a friend referred them to me. Someone came right out, estimated the tree for 125.00 and did the best trimming and shaping of that tree that it ever had. Fast, efficient and cleaned everything up beautifully. Will use again and HIGHLY recommend this company. Just wish they did yard cleanup and lawn overseeding! read more

I have used these guys for years and after another job well done felt I needed to post a review! They are always courteous and even clean up after themselves! Their prices are fair and very competitive. I love that they have an arborist on staff and can advise me when it's a bad time to trim my entire tree vs fixing the immediate problem. read more

Supervisor would not do the work I discussed with the estimator. I called the office and the estimator and they called the supervisor, but he still refused to do it. The supervisor just didn't want to work a full day. So they worked for 4 hours and 20 minutes instead of the 8 hours that was scheduled. I did get a reduced rate after talking with the office at the end. The work they did was well done, but this was more stressful than it needed to be. read more

I called for a quote for trimming 2 palm trees and was very clear about what I wanted while setting up the quote appointment. When the worker arrived, I was told there was 600.00 minimum and 2 trees was not enough. They talked me into removing one of the trees and trimming the other to the tune of 750.00. I was told someone from the office would call me for payment. After 2 days, I called them to make the payment. I was then able to set a date for the work but they were unable to give me a time and would call me back. I finally had to call, the day before the appointment, to get a time frame. On the day of the appointment, the workers were rude and put off by the fact that they had to cut down the tree and trim the other, even though it was written on the work order. They moved things from my patio into the middle of the yard, didn't put them back, and knocked the dog's foam bed into the pool and left it without telling me. When it came time to have the stump ground I purposefully scheduled with them on a day I'd be home. Again, they couldn't give me a time frame and showed up a day early, when I wasn't home, to complete the work and left a bunch of debris behind. The woman who answers the phone is curt and borders on rude. I WOULD NOT use them again! read more

This company is outstanding! From Conrad to the whole team that came out to my home where nothing but awesome! We had three trees taken down, they where very courteous, efficient and did an awesome job taken down the trees, clean up, and just great customer service. Thank you so much for an outstanding job! We will spread the word about your great company! Sincerely, Jim and Amy Henry read more

I am very happy with Chip off the Old Block. Jack, the manager, came to give me a free estimate on removing 3 bothersome trees. His price was very fair, and we decided on a day. The 4 employees came early and were efficient and focused. They had the trees removed and shipped in 30 minutes. They also blew away years of debris that had accumulated from the trees. The workers were very polite and considerate. I will be happy to recommend this company to anyone! read more

GO SOMEWHERE ELSE!!!!! This company does not take responsibility for damage their workers cause. They trimmed a tree in our neighbors used and when a large branch landed in our pool they don't care that the branch left a joke in our pool liner. The neighbor was very disappointed in their service. Now we have to take them to court to get this resolved. They lie and tell you one thing and don't follow through. Please be aware and find a reputable company that will stand by their work. I would have given them 0 stars if it was an option. You can't talk with the GM, as he is not available to customers. He makes Nick handle all the problems without talking to you directly. read more