I went to this location today and had a terrible experience. Everything was filthy: floors, tables, food prep line and even the kitchen. The tortillas warmer on the line was broken, so the poor guy had to walk all the past the cash register to the other warmer every single time. No wonder he was in such a terrible mood. Mumbling so badly he was impossible to understand. I ordered a beef burrito and he asked, beef or steak?" I reiterated "beef" and he put steak on it. I corrected him and he said, "well I already put steak." Like I was just supposed to accept his screw up. I insisted he make it again. Portions were criminal too. read more

I actually really like chipotle but I wish they would put their vinaigrette on the mobile app to order!

I'm not too big on spicy foods, but I will say that this was a pleasant experience. I ordered a steak bowl and I must say that I was pleasantly impressed. The service was excellent. They were very nice very knowledgeable and gave me exactly what I wanted, and there was a decent amount of food as well. It looked pretty me inside with High sitting tables, which I like the overall experience was excellent if you're ever in the area, give them a try. Thank you for listening. read more

Chipotle Mexican Grill - My Boy - Mexican Near Me - Schenectady, New York

Chipotle is one of my favorites but this location has gone downhill. Constantly out of ingredients. Don't order ahead because you won't know until you open your food. Even when they do have everything the order is wrong or something is missing. There's clearly nobody in charge, just a bunch of kids that don't care. Found half an avocado in the guac last time I ordered. Not mashed at all just thrown in. Don't even get a response when submitting a complaint through the app. read more

Chipotle Mexican Grill - Half an avocado in the guacamole - Mexican Near Me - Schenectady, New York

I had take out dinner from here last night and it was very disapponting, there was hardly any cheese and lettuce on it and the chicken was very spicy hot, I did not enjoy this buritto bowl at all. read more

I asked for a physical menu and ingredients list and they didn't have anything for me.

If you had to drive 20 more minutes to another chipotle I would suggest doing that then going to this location. Staff members always have some type of attitude and are always out of ingredients read more

It was right at the start of dinner service ans the staff were just hanging around the front. Half of the ingredients were not ready or hot. And they didn't seem to care much or have much leadership at this location. read more

What has happened?! We got "dinner" - if you can call the skimpy portions of food we got today a meal. 3 or 4 small pieces of chicken in a taco with barely any toppings. The pork taco meat tasted off. My husband has gone to make himself a peanut butter sandwich! After so many years eating at Chipotle, we have witnessed a steady decline, which today hit rock bottom. We won't be back. read more

They need to fire and hire ADULTS cs these teen ain't cutting it the portions and it's never clean in that store read more

Chipotle Mexican Grill - A bowl - Mexican Near Me - Schenectady, New York

First of all, I have absolutely no issue with the staff that was there during my most recent visit, they were working very hard the entire time. None of the issues I'm about to bring up are a reflection of the employees. It is a CORPORATE issue and to a lesser extent the management. (I didn't love how I overheard who I learned to be the general manager say "no one wants to work anymore". I wouldn't want to work for someone that dismissive for next to minimum wage either). With that said, this location needs some major help. I placed a mobile order at 2pm and it said it would be ready at 2:20. I walked out with my food just after 3pm. A woman left as I was walking in and I heard her say to whoever she was on the phone with "an entire hour that just took." But that's what happens when a location is understaffed! There were only 3 people working at 2-3pm on a Saturday! I honestly would strongly recommend against going to this location, and certainly don't place a mobile order here. This location is very centralized and gets a ton of customers every day, it should be staffed better than it was. Do better Chipotle. read more

I ordered a kids quesadilla and didn't recieve any cheese or chicken cooked into the quesadilla after I have ordered that multiple times and it has been cooked in, when I went back up to tell the woman making my food she was extremely rude and told me that cheese comes on the side. In what world does a quesadilla come with no cheese? The Inside of the restaurant was extremely unsanitary and the cashier had her stomach hanging out over my food. She was extremely rude and was being very aggressive with my food. I am very upset. I come here regularly and have watched the overall quality of the restaurant deteriorate the food, the people, and the cleanliness read more

worst Chipotle experience I've ever had. I asked for double chicken, and I swear the woman preparing my bowl put two tiny pieces of chicken on there. I was like, okay, whatever... there wasn't even that much chicken to begin with, so I figured they wouldn't actually charge me for those two little scraps. But nope. I get to the register, and the cashier hits me with, "You asked for double chicken, so you're going to pay for double chicken." Like, are you serious? You want me to pay $1.25 per piece for those two sad little chunks she threw on my bowl? I even pointed it out, and they didn't care. No apology, no offer to fix it, just straight attitude. The whole experience just felt lazy and careless -- like no one there wanted to be doing their job or deal with customers. Definitely not coming back to this location. read more

Came in again for another try. Horrible experience. No forks or steak?? Who is doing their inventory here? Manager is not doing anything and the tables were dirty and garbage was so full. Horrible. Won't be coming back anytime soon. read more

This place is going down fast. Skimp on servings like 7 small chunks of steak which were ice cold. Barely eight cheese to cover top. Onions and peppers were burnt ruined the whole bowl. Staff looked like the could careless. No ice in machine and 3 serves attempt to get ice but did not refill. Floors are absolutely disgusting. And to top it off they raised prices. ​ read more

i come here all the time with my friends to chow on some amazing food. But this time i was served my bowl with approximately 6 pieces of chicken i am not pleased with this! read more

I'm so done with Chipotle at this point. The last time I ordered a salad from another location they forgot to put the LETTUCE in it. I complained about it online to "pepper" their automated bot and was offered a BOGO that expired before I could even use it. The last thing I want after having a bad experience is to spend more money to get a "free" meal when I eat there alone 90% of the time. Tonight I ordered a quesadilla and chips & queso at 8pm on the app. My gf goes to pick it up and they said they were out of chips. They are supposed to be open for 2 more hours. MAKE MORE! Their solution was to offer me just the queso or refund me. Well a side of queso costs $2.80 and I paid $4.65 for chips & queso so no I don't want to pay $1.85 extra and not get chips. Tired of paying good money and being treated like crap at businesses nowadays. read more

Plant based chorizo is a great option! Mildly spicy and the full salad at $10 is a deal. Staff also efficient. read more

Chipotle Mexican Grill - Plant based chorizo, spicy yum! - Mexican Near Me - Schenectady, New York

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Have ordered delivery from this Chipotle several times. They have yet to get an order right. What's worse, it's normally a half portion, sloppily put together and sometimes cold. I'll NEVER be ordering from this Chipotle again. Stay away. At all cost. read more

Me and my wife went there last Saturday. We each ordered 3 tacos. We got the soft tacos. What a joke. They don't have lettuce. Well I tried the rice. The girl filled them with rice to make them look bigger. The meat was all dried out. Nothing like their commercials that makes the meat look warm and juicy. She that has them on a sheet of aluminum foil. She rolls them so tight than seals them like they are a baseball. When we went to eat you had to peel them apart ripping them and having everything go everywhere. I had asked for taco sauce and was told it was by the soda machine. All there was was a few bottles of Tabasco sauce. These were the worst tacos I've had. They all went in the garbage. Someone from Chipotle named Alex contacted me contacted me and asked me to go to their website I believe and fill out their form which I did in detail. Than I go to send it and their dropdown menu doesn't work so all the time I used typing was wasted. I told Alex and he asked me to call them. Well, I contacted customer service as Alex asked me to. What a joke. Hard to understand girl I told her all the problems with everything. Told her the store. Than after all that she asks is there anything else? I asked her if she would like my name or email. She asked why. Well I'd like to get the 2 orders replaced if possible but at a different location. She asked how I paid and I told her cash. She asked for my receipt. When I paid the girl who took the money asked if I wanted the receipt and I told her no. She informs me that we won't do anything for you. I thanked her for wasting my time and the crappy food and hung up. What a waste of time and money. AVOID!!!!!!!!!!!! read more

Chipotle Mexican Grill - Garbage tacos - Mexican Near Me - Schenectady, New York

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This place have an employee who is rude. I bought a soda that has a cap that doesn't pop. You need an actual bottle opener to open it. So when I ask for the soda she told me that the cap Is not a twist cap and if I would like for her to open it for her. I told yes please because I have no way of opening it. She responded with "well some people has a bottle opener on their key chain". She slams my bottle, with an attitude. The tables in this place is messy. It seems like no one cleans the tables. read more

Food is normally good but they are really stingy on the portions, only get about 5 pieces of meat unless you pay for double. Everyone working seems miserable too read more

A COVID breeding ground in my opinion. Crowd packed into half of dining room to wait for their 30+ minute late orders to come out. Guest with no facemask. No social distancing. Chaos. People less than one foot from open food bags. read more

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This location just keeps getting worse and worse. The staff is absolutely horrible. Lazy and rude. How all of a sudden no one knows how to make a chicken quesadilla properly. Girl made it like a burrito then smashes it flat with her hand into a square? I hope this location closes forever. read more

This place and its staff are worthless. You can't have a salad on your menu and be "out of" dressing at 11:15, that's a half hour after they open! Just plain laziness is all that is. Then, also at 11:15, they are out of sautéed vegetables ?? And, said sautéed vegetables would not be ready "for more than an hour." Dude. I wont be coming back here. after walking out i heard one of the smart asses in back of the counter shout "thanks, have a nice day!" Makes sense, not only are they tough when my bAck is turned, they are also lazy and incompetent- I will be taking my business up to Clifton Park. if i could give this store negative stars i would...Pitiful. read more

Came to this Chipotle looking for some quick fast food, so I made sure to order online before I came here. They do have a parking lot, as this restaurant is within a strip of other restaurants and stores. There was already a line when I came here around 4:45pm on a Saturday, and it wasn't clear if I could just pick up the take out bag with my name on it before I left or if I needed verification from the cashiers in the front. I went on line just to verify and they told me to just pick up the bag with my name on it. I confirmed the receipt number, name and everything. When I came home, my bowl was switched with someone else's bowl. Not sure if a mistake because they were distracted or not, but I ordered a steak bowl with guac and ended up with a chicken bowl without guac. Mistakes happen, so its fine and hopefully next time there is no change up. read more

I do love Chipotle. I love how it's convenient. I love the quality of their ingredients. I love how they keep on trying to do better. I love that they use better meat than many fine dining restaurants, yet charge a fraction of the price. On average, Chipotle is a 4* burrito experience for me. This Chipotle isn't quite as good as some of the others. Matt W. mentioned the travesty of the strip mall, and that's true. The floor plan of this location also seems poorly thought out. As is the distance between the bolted down benches and the bolted down tables. But mostly, there isn't nearly enough seating, especially for families with kids who may not be comfortable putting little ones on high-top stools. There are precious few actual tables, and it can get crowded at peak times. Still, it's Chipotle and I love it. So when I need something tasty, convenient, and filling, this is where I'm heading. When convenience isn't as important, I'm headed around to corner to La Mexicana for the real deal. read more

filthiest place on earth, the food sits in containers that clearly haven't been properly washed, the food is mixed and building itself is stain infested dump with employees that could care less about you and more with just getting a paycheck read more

I love chipotle! Make that obsessed! I just closed on my house and I'm so excited that is 5 mins away now! Parking is pretty decent Service is always really fast I am not ashamed to say that a few servers know myself and my daughter and know my order! I recently had a coupon for guacamole I'm not a huge fan but it was free so I figured why not Well now I have a new obsession! I usually get a sofrita burrito with extra beans and spicy salsa Now I add a side of chips and guac My 3 year old likes the quesadilla This is a weekly trip for us Food is always fresh and perfectly seasoned read more

Chipotle Mexican Grill - Mexican Near Me - Schenectady, New York

Meh. By delivery cold and messy tacos. By pick up same way. I ordered tacos and a burrito. They were Tasty though. Staff Seemed a little uninterested. read more

Updating this: still too loud, the staff efficient but with all the cheer of a prison cafeteria line, and the seating still sucks. I've really tried to warm to this location, but it's been hard because of the above, despite decent grub. Major minus: the only hot sauce available is....Tabasco? Really, Chipotle? read more

Ordered a veggie burrito and the employee who made it was attentive and portioned the ingredients perfectly! The problem comes with the cashier named Dejah who was very rude and unaccommodating. This cashier also appeared to be a manager, because she was in a buttoned-up shirt instead of a t-shirt. This person charged me for my food after I asked a question about the prices and she ignored my question while another employee answered it, thankfully. After I was charged the receipt was thrown at me, and she walked into the back of house without bagging my food or giving me the drink I ordered. I asked a nearby employee for help and she apologized and gave me my drink, though. The service from the regular employees was amazing, but I could not believe that the manager was so rude and careless. read more

It's a good Chipotle. If you've been to one, you already know what the food tastes like. The food always tastes fresh here and the line moves quickly. What more can you ask for in this type of chain? read more

Chipotle, where are the words? I love you. If you were a woman I would treat you to a nice dinner, and movie. Then I would take you home and call you the next day because you are perfect and deserved to be treated as such. I'd Court you with the permission of your parents, and prove to them I am the perfect gentleman you should be in love with. Cause I am smitten with you Chipotle. You are my muse, my inspiration, my sunshine, and the thing that pushes me to be a better man in every asset of my life. You complete me in a way nothing else could. The way you season your meats, provide fresh vegetables, and have even gone out of the way to bring us queso is remarkable. Whether it be burrito, salad, or bowl you never fail, and are the most remarkable meal I have each week. Thank you from the bottom of my heart and never stop being you. read more

Chipotle in general is pretty bomb despite the previous crisis with E. coli. I usually order a steak burrito or bowl, and both are pretty consistent. Gotta say though, not a fan of their queso. My girlfriend said it tastes like stomach acid. read more

It is Chipotle... not sure you really need a review but I find that this location is well staffed and keeps the line moving. Chipotle's goal of offering fast food with genuinely fresh ingredients and responsibly sourced meat is always appreciated. I often wonder how many avocados the Chipotle chain uses on a daily basis. I have always thought that their guacamole is perfect! Love the chicken tacos and rice bowls with whatever protein I am in the mood for. I am also a fan of the house made hot sauce. I always ask for that! read more

Always come here, I work at Lowes and usually come here for my lunch break. The workers here are friendly and the place is clean. It is almost always packed because people love their salads and burritos. All of thr ingredients taste very fresh, the only issue I have is that the steak is very chewy usually. The chicken is always great, however. Highly recommend. read more

Don't even want to give this place 1 star. Rudest place I have ever been to. Went with my 2 boys ages 12 and 9 was helping my 9 yr old with his ordering went down the line with him the guy immediately started taking the peesond order behind me I was never able to order for myself. Never again read more

Was there today at 325 pm . They had zero brown rice, no brown beans . Seems they couldn't care less. Waited in line 20 mins, Zi will never visit here again! read more

Even though I don't live near this chipotles location anymore, I still visit every once and while just for one of their iconic burritos. I've always loved having a chipotle so close to my home since I was a young child, and they even sent me gift cards for free burritos before just for sending them an appreciation letter!! Literally the one place that doesn't have rice dryer than my hands on a cold winter day. Keep doing what you're doing guys!!!!! read more