If you have been to one Chipotle, you've pretty much been to them all. Except that this one has..... Outdoor seating!!! As can be expected of any Chipotle, it's really clean and the staff is friendly and helpful. Also, did I mention the outdoor seating?! Because this location has outdoor seating. read more

Every time I place an online order for my family, the regular quesadilla is missing from the bag. Every single time, I have had to drive back to the store to have it remade. Today, to avoid the issue, I went into the restaurant to order it in person and I was told that it is an online only item. That policy makes absolutely no sense. You clearly have the ingredients and you clearly make the kids quesadilla in store, and this is the exact same item, just a normal quesadilla. The store was not busy, there was no line, and nothing was out of stock. There was no reason it could not be made. Normally this would just be frustrating, but today it was unsafe. My child has Type One diabetes and must take insulin before eating. He took his insulin assuming the meal we ordered was coming, because that is what has always happened in the past even when the item was forgotten. Being told that you simply will not make it puts my child at risk. He cannot take insulin for food that is not provided. I am extremely upset and I honestly will not be ordering again until this issue is fixed. There is no reason I should be able to order an item online but be refused that same item in person, especially when it is simple to prepare and you already serve nearly the exact same thing to kids. read more

I have been to this location a few times. It is always understaffed and dirty. The employees don't seem to really care. I went to pick up dinner for the family this evening. When I arrived, I almost turned around. There were 17 people in line in front of me. By the time I got up to the counter, most of the food trays were basically empty. The food that was left looked unappealing and the whole service area was a mess - as usual. I have been to several other locations in the area and the experience is completely different. I do not believe Chipotle is franchised so this one clearly just has bad management. read more

I usually love going to Chipotle and I come here every week, but today was disappointing. After work I ordered a burrito and everything was stocked except cheese -- which is honestly one of the best parts. It seemed like it might have been available in the back, but no one offered to check or restock. I understand places get busy, especially during rush hour, but basic ingredients should be available or at least there should be better communication with customers. I still like Chipotle, but I hope this location improves on keeping items stocked and customer service. read more

Other Chipotle's seem to be fine. I'm talking to you Raynham Chipotle. The portion control is a disaster. The amount of food you give out everytime gets less and less. I can see the bottom of the bowl before I touch my food. That can't be right. Not going to argue with employees that seem to be burdened with me even ordering food in the first place. Go somewhere else but stay way from this particular Chipotle. read more

Chipotle Mexican Grill - Mexican Near Me - Raynham, Massachusetts

My order of a bowl of steak and brown rice took 1 hour to make. staff are super lazy and slow. When my food came there as NO rice and there was a lot fatty steak. They also added beans which I did not ask for. If you want to go to a chipotle don't come to this one. read more

So we just picked up lunch - the sofritas tacos , most of it was overcooked and inedible, and half of it had no seasoning. The chips were stale. Totally hit or miss with this location. I can't drive back there to try and get a replacement, so one of my children didn't get to eat today. I did try reporting this through "pepper" their AI bot who just said it would pass along my feedback to this location. read more

Food and service is horrendous. On the food line there is always such bad contamination from one ingredient in the next, take note if you have allergy or can't eat certain foods. The restaurant is a huge mess and nobody ever cleans it up. They run out of forks and never restock. Store is run by a bunch of incompetent emo adults that never grew up and would rather talk to each other than help customer. During Covid they would randomly shut down in the middle of the day WITH NO WARNING and not take orders unless they were online. Sometimes there was not even a sign on the door you'd just be guessing if they were open when you'd place an order and hope you could pick it up. Not to mention when you place an online order they always get the order wrong. It's literally IN FRONT OF THEM. I don't think some of these people can read. Every single time something is messed up, I am not exaggerating. I started holding the line up and checking my food every time they hand me the bag because I know something will be wrong about it and then they get mad that they got it wrong? These people are tapped. It's actually atrocious and board of health should have shut this place down years ago. Idk maybe pay them more or treat them better coz this place is dirty and all the employees look miserable always. The bathroom is filthy too but I rest my case. read more

Ordered two quesadillas on the app, one wasn't even in the bag, the second one wasn't assembled. The app only refunded $11 on an order that was over $30. read more

Quick service order ahead. The food is okay, though not as good as local independent stores. High price points Salsa and chips are great. Chicken and pork burritos are good, not great read more

This is the worst Chipotle I've ever been to. I've tried it multiple times and each time proves to be a disappointment. The store is always messy, the employees don't seem to care, they're out of chips half the time, today there were no lids for the cups... it's a never ending disappointment. read more

I ordered online took them to long to make and they messed up my order no steak no beef just being in vegetable paid $30. I got to the store after the website said it was done after 10 minutes it's still I was standing there in the store for another half an hour until the lake oh no we're making it now because I spoke up this place is horrible. You're not real tacos go to Taco Bell it's way better read more

The food is "OK"... If you happen to go inside and stare at them as they make it, Then you get chipotle food as you expect... But God forbid if you use the ridiculous app to try to make a pick up order... You'll never get your food the way that you ordered it. The incompetence of this location is staggering. And even worse, if you try to call the restaurant to get a correction or any assistance you get a ridiculous offshore call-center how is an offshore call center going to help me when your restaurant screws up a meal? The offshore person will now tell you to go onto the website to complain so that you can use an AI bot which can also not really help you. There's a Baja relatively close and new and I think it's time that I just go there By the way, you can get through the restaurant over the phone if you tell the automated system it's an emergency ?? Why the heck should I have to do that? read more

Dirty place , slow and lazy staff , I'd fire them all lol 7 people in line including me, one person working the rest are just hanging out . Spider webs on all lights, dirty floors and seats so I just walked out ! read more

Chipotle Mexican Grill - Mexican Near Me - Raynham, Massachusetts

Don't even bother with this place. I don't think I have ever received a correct order. Ordered 5 entrees online and when I came to pick it up, the doors were locked and they were closed. Second chance I gave, I asked for LIGHT sour cream and they placed an ungodly amount in my bowl. Wasn't even edible. read more

Chipotle Mexican Grill - a burrito wrapped in aluminum foil - Mexican Near Me - Raynham, Massachusetts

On 3/06/2025 i ordered food for myself and my kids and we all were throwing up and had diarrhea, not to mention my rice for my burrito was VERY hard like it had been left out all day and not changed. This location in Raynham is very unprofessional and would not recommend eating there and the tables are always dirty. read more

One of the cleanest chipotles I have ever seen the food is always delicious and fresh and the staff is so nice and welcoming!

Probably the most filthy chipotle I've ever been to. Almost didn't order but we were starving. Augh. There was trash everywhere, trash receptacles were overflowing onto the floor. Trash all over the beverage station. No cutlery. The griddle was nauseating to look at with burnt food all over. Avoid at all costs. read more

Just don't go here. The tables were all dirty and trash filled to try sky. There was so many flies on the menu. I got a chicken bowl and the chicken was so burnt. The portions were so small. They need to tell you what is extra when asking if you want the item. My bowl went form $8 to $10 for no reason. I didn't even finish my bowl. It was pretty bad in taste. Save your money and go somewhere else read more

Chipotle Mexican Grill - Mexican Near Me - Raynham, Massachusetts

Been to this location a few times, and while their employees are very kind, nothing on the menu worth eating is ever available. I just left this location after waiting over half an hour for steak, only to be told "we probably won't have anything until later this afternoon." Lack of preparation for the lunch crowd I'm sure they get everyday. Will most likely have to drive 25 minutes to another chipotle that hopefully has planned properly and has food. Came in at 1:30 by the way. read more

I have never been more disappointed and embarrassed, I come here often in the same attire as I always do in my uniform and am able to get the first responders discount. Today wasn't the case with employee Jay I believe his name is he denied said discount because my uniform was not up to his standards. The ignorance and disrespect was in front of an entirely packed room it's sad I will not be coming back here. read more

Burrito bowl of disappointment. I love chipotle, just not this location. The food is consistently poor and is why we rarely come here. The employees are always busy when we come, but the food fails to deliver. We ordered lunch in the late afternoon. It was cold. The pinto beans were super dry and kinda crunchy. Brown rice was unseasoned and I received the smallest scoop of guacamole (2 heaping Tbsp, maybe). The salsa, however was flavorful. I also ordered a burrito and it was child sized - much smaller than expected for a chicken burrito with rice, beans, veggies, and salsa. I've had bigger burritos at Taco Bell. Just all around disappointing. Unfortunately this is the most convenient Chipotle to drive to. I may just have to give it up entirely. read more

Don't bother with this establishment. Your order will be late, or your order will be wrong and you'll receive attitude to go with it all. I ordered on the app 40 minutes before pick up, wasn't ready. I waited 10 more minutes and my lunch Break was over. I had to return back to work never eating lunch. Also no confirmation from the app that my meal was canceled! This place has always been like this! read more

I think it just opened back up. Not organized, rush orders, I tried to place 3 orders and they had another couple of folk taking orders while I'm trying to finish mine. Running up and down the food sections trying to talk over other people. Then they had one dressing in the whole store, saying they didn't make many little vinaigrettes that morning. I almost lost it; just had to leave at that point. Haven't even eaten the food yet but the whole experience got me hot. read more

We always order online and our order is never correct. It's never just one thing either. We got four meals in our last order and every single one of them was missing items. The sticker on the box literally tells you exactly what to put in the box. It isn't rocket science. read more

My wife and I often order from here and I feel inclined to right a review after this last time. We usually order through the app or DoorDash. We have never gotten it without an issue weather long wait times, cold food, missing food. But almost everytime they mess up the order and forget some pretty basic instruction like lettuce or veggies. Even if you order a lifestyle bowl like whole 30 there is always cross contamination of ingredients you cannot eat. This last order takes the cake of terrible experiences. We ordered two bowls that had white rice. And in both bowls the rice wasn't cooked all the way! The rice was crunchy throughout the whole bowl!!! How does someone mess up rice especially when they use a rice cooker! It's insane, I really think they need to look at the management in this establishment with how consistent the issues are here. read more

Disappointed. Last visit for our carryout, worker delivering our order and guy behind the grill had their mask down below their mouth. Who knows what peeps in back are doing. Not sure if we will order again from you during this pandemic. read more

Keep giving this location a chance because of convenience , but always out of way to many things , how do you go at lunch time at 12:15 and be out of black beans , onions and peppers , vinaigrette for salad , the guacamole be all brown , so inconsistent, plenty of workers there , where is the management ? Started off being good but don't waste your time . read more

Yet again I go to Chipotle looking for a Burrito Bowl and I am disappointed to find that have no veggies (stir-fried peppers & onions). It's a crucial ingredient to me because I go light on the rice. This is the 5th-6th time that a Chipotle hasn't had this ingredient in the past year. They ALWAYS have Guacamole and Queso.. because they can upcharge for these. They may claim they "are out" but that's lazy. There's a Stop & Shop across the street that have plenty of peppers and onions. It's just that they think people will still buy even if this ingredient is out. I refuse. I walked out and got my dinner elsewhere. read more

I'm usually a big fan of Chipotle, but tonight I placed a online order for pickup at 6:30 pm and didn't get it until 8:10!! Not even a apology or any compensation for this is unacceptable. read more

This location has gone downhill so bad. Their service was always inconsistent, but currently they are operating on random hours. I've tried to order and pick up, but the restaurant will be closed. I hear they have staffing issues, but it's unacceptable for them to not update the hours someway even on the building or online to be accurate. At one point you couldn't pay in anything but card, and you could only order through the app as they refused to make any orders in store. The food I got was cold and thrown on the shelf. Other times it isn't ready on time. I hope they can get management or close because it's a shit show that is just loosing money and customers. read more

Food is usually ok, not great. The worst part is they NEVER run on time. You would think that with an app that says your pick up time, that they would take the precautions necessary to be accurate. They don't! read more

Chipotle Mexican Grill - Empty pick up rack. The standard here. - Mexican Near Me - Raynham, Massachusetts

We love Chipotle; stuck with them through the norovirus outbreak and all through COVID. Have been loyal customers for over 7 years. This particular location, unfortunately, has gone completely down the drain. We have had no less than 7 take out orders missing food, or being completely wrong altogether. We have been patient, as we do understand the staffing issues plaguing the country, but the vast amount of times this location continues to mess up orders is far worse than any other place we frequent. There is a lack of attention to detail or care. Definitely recommend taking the extra time to go to Mansfield. Hate having to write negative reviews these days, but when it becomes more expected your order is going to be messed up than correct, something is wrong. read more

The food was good, but they sold out of the new garlic guajillo steak that I wanted to try. There was also a long wait in line, although the restaurant itself wasn't very busy. read more

I like the food and typically waiting times are really good and staff is nice. I just removed one star because sometimes they forget my chips read more

Place sucks, love chipotle hate this location. Will say they are out of stuff when they are not. Staff isn't very friendly. Half the time it tastes like you chewing a brick of salt. Now I drive 15 extra minutes once a week just so I don't have to go to this location. Staff if your reading this, do better. read more

Rudest treatment ever encountered in a restaurant! Hostile and aggressive. I'll never go to another chipotle. read more

I used to go here weekly, but I'm done. They haven't had fajita veggies available in the last 4 times I went here over the last few months. They say it's because they are short staffed.??? The bag of chips has shrunk too... read more

I know this place has been shorted staffed , if you work at chipotle and you can't tell the meats apart ? This place disappoints almost every time now . It used to be sooo good . Take the drive to Mansfield much better over there . read more

This is my favorite fast Mexican restaurant. Their ingredients are always extremely fresh and they only use organic ingredients. They're very aware of how important it is to clean the areas when a customer has a gluten allergy. They clean their own hands before touching any of your food also. read more