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    Chipotle Mexican Grill

    2.1 (295 reviews)
    InexpensiveMexican, Fast Food
    Closed 10:45 am - 11:00 pm
    Updated 1 month ago

    Order Chipotle Mexican Grill Takeout or Delivery

    Chipotle Mexican Grill Photos

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    CHIPOTLE MEXICAN GRILL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Outdoor seating

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    Sour cream, corn and cheese taco with 4 pieces of grizzle...errr..."carne asada."

    Embarrassing. You need to fire whoever is doing your online orders. I just ordered online take out and this is what I got home to. I very rarely go to chipotle, let alone this location, because it is never a satisfying experience. The food is either stone cold, NEVER enough of a consistent amount meat or rice, brown guacamole, sour corn salsa, rude employees (esp this location) or a super dirty lobby (esp this location) or a combination of all of the above. But, my kids like it after practices, so I gave in tonight. Mistake, as usual. Should've went to Five Guys. Ordered a steak bowl and 3 "carne asada," if you can even call it that, tacos. There was literally 3-4 pieces of "carne asada" in each taco. There was more corn, sour cream and cheese than meat. Literally, a sour cream taco. Employees don't care, obviously management doesn't care, management is non existent, food quality sucks, the place is filthy, and you get absolutely ripped off EVERY. SINGLE. TIME, you order from the app. It's getting really old. Minimum wage went up, but the attitude, effort and care of the employees has gone down and no one still wants to do the job with pride. It's not the money, it's the people you hire. This is a typical corporate $h!thole. I wasted 1600 points on a rice and lettuce bowl with some steak that didn't even fill up half the bowl, and $14 on 3 sour cream, corn and cheese tacos with stale tortillas. Thanks for another memorable experience Chipotle! YOU NEED PROPER STANDARDIZED PORTION CONTROL. YOU KNOW, THEY MAKE DIFFERENT SIZED PORTION SPOONS FOR RESTAURANT SERVICE. EVEN IN DIFFERENT COLORS FOR THE DIFFERENT PORTION SIZES!! MIND BLOWN. After 25 years plus, you'd figure you would have this whole portion size thing figured out. Seriously. It is the ONE thing that has been consistent in the complaints about Chipotle. Amateur hour. Think about the time and trouble you would save if you did what every other successful restaurant has done in the last 100 years. People don't want a crap shoot with their online order. We should expect the same amount of ingredients every single time we order no matter the location, time of day, or what pissed off employee is behind the counter. A customers portion size shouldn't depend on the employee behind the counter. It should be consistent across the board without even having to think twice. BUY THE SPOONS! There are 5-6 years worth of 1 star reviews for this location on Yelp about the SAME things. It's time to make a change. But you know nothing will change, it never does, so I'll wait for my poorly worded automated response. UPDATE: I shouldn't have to go to your website and regurgitate what I said on yelp. This is part of the problem. We write reviews for you to read and to inform "management" about any issues or otherwise. It's not our responsibility as customers to contact you AFTER we have made you aware of a problem. If your really cared, you would contact us, not the other way around. Corporate BS. You guys can address us right from here, but you don't. Why? Because it's a BS automated response masquerading as customer service. Just another corporate "pass the buck" scheme. You have all the information and photo evidence of what happened. I'm not going to rewrite everything I wrote on here. Customers with legitimate complaints should be contacted by the actual store manager. What a joke. I'm here if the actual store manager wants to talk.

    Small burrito and equally small chicken bowl
    Chris H.

    Talk about the smallest bowl and burrito.. this wasn't a kids meal. Paid for extra chicken which maybe that's all they gave me. Made the mistake of ordering through the app to-go and gave a $4 tip. Jokes on me for being generous. Update: Looks like Fia tried help but also provided an under portioned response.

    Jordan G.

    Chipotle Mexican Grill Attn: Emily Murray 2470 W Happy Valley Rd, Ste 1181, Phoenix, Arizona 85085 623-215-0900 If you want guaranteed bad service with a scout, and you also want your order messed up, you can visit this Chipotle store in Phoenix, Arizona. Chipotle for me is a consistent 4 or 5 star operation, as it should be. This Chipotle location is a store that I avoid at all costs. This location is not a clean looking store, trash cans are regularly backed up, food is spilled on the floor behind the counters. Cashiers are nice enough, but the food servers act like they really do not want to work here. Would give this Chipotle store negative stars if I could. Well deserved 10 negative stars for todays experience alone. Asked for corn, and was told by the server that they ran out of corn. I know that he was lying. Paid for my meal, walked over to the to-go window and asked for some corn. Guess what? The to-go window found the missing corn that we needed to enjoy our Chipotle burrito bowl meal. Excellent. Emily Murray, this is all on you. Clean up your store, train your workers, there is absolutely no excuse for horrible service and a dirty Chipotle store. Will not return here. No way, Jose. Not recommended to anyone. Steer clear. Jordan

    Order specifics- extra fajitas veggies, extra tomato salsa, extra lettuce.  I didn't even get regular portions.

    Worst Chipotle experience ever. Don't eat at this location unless you want your order wrong, burnt and just poor quality. Spent $53.81, what a ripoff. We eat at Chipotle regularly, ordering in and doing pickup orders and this is just unacceptable.

    Horrible! Stay away and save your money. Chips were stale and this was my food I received.

    Cool wall art inside

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    4 months ago

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    5 months ago

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    9 months ago

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    6 months ago

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    4 months ago

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    11 months ago

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    8 months ago

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    1 year ago

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    3 months ago

    Super efficient and always fresh. Great food every time, this place never disappoints.

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    5 months ago

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    3 years ago

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    2 years ago

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    1 year ago

    Really clean location. The team members are super efficient. Everything fresh. 10/10 recommend!

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    1 year ago

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    5 months ago

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    5 months ago

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    9 months ago

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    9 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    8 months ago

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    10 months ago

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    11 months ago

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    11 months ago

    Team members were friendly and the food was very fresh and well maintained. The cleanliness of the dining area can improve somewhat.

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Casa Corazon Restaurant - Steak Mexicano

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    Everything !! Start with chips and salsa plus some…read moreguacamole! 2 Sonoran tacos One costra Taco de carnitas Margarita And finished with a tres leches

    I used to live in Phoenix, and I tried this place for the first time literally the same week I was…read moremoving to Denver. Out of all the restaurants I had before leaving Arizona, THIS ended up being one of the places I couldn't stop thinking about after I moved away. Ever since leaving, I've randomly craved these tacos constantly. I've tried other taco spots in Denver hoping something would compare, but honestly nothing really hit the same. So when I came back out to Phoenix recently to visit some friends, this was one of the first places I knew I needed to come back to because I had built it up so much in my head over time. And somehow... it was just as good again. The meat tastes incredibly fresh, flavorful, and well-seasoned, and you can literally watch them prepare everything right in front of you, which makes the whole experience even better. There's something so satisfying about seeing the tacos being made fresh instead of food just appearing from the kitchen. You can tell they care about quality and consistency. The servers were also super friendly and welcoming both times I came here, which honestly makes such a difference. Everyone had great energy, the service was quick, and the whole place just feels inviting and authentic. I honestly think the fact that I remembered this place so vividly for so long says everything. Usually when you revisit a restaurant after hyping it up in your head for years, it ends up disappointing you. But this place tasted exactly how I remembered it, fresh, flavorful, comforting, and absolutely worth the obsession. Safe to say this place is officially a mandatory stop for me anytime I'm back in Phoenix now.

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    Taco Chelo - Really cool vibe inside

    Really cool vibe inside

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    Costra Taco - get it!!!

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    Just Amazing. Went for lunch and was thinking of going back for dinner but my flight was not late…read moreenough

    This place is so good! Friends kept telling me to go, and now I get why everyone talks about it…read more If you're planning to visit, try to come before the dinner rush because it fills up fast. Also bring a group. The portions are huge and the food is clearly meant to be shared. Trust me on this one, bring friends. I've tried a bunch of dishes here, and there are a few I always go back to. For the table, Camarones Locos is an easy choice. The flame grilled shrimp comes out hot and full of flavor, perfect for passing around. La Patrona ceviche tower is massive and worth the order. When it hits the table, you immediately feel good about the decision. El Pulpazo is technically an entrée, but we always order it as a shareable. The octopus is grilled perfectly and it comes with rice and beans, so everyone gets a little of everything. For entrées, my number one pick is the Lobster and Crab Enchiladas with green sauce. I think about this dish at least once a week. The enchiladas are packed with lobster and crab, and the green sauce ties the whole thing together. Honestly, I could talk about this place all day. If you like Mexican food and seafood, you need to try it. Great food, big portions, and a menu that makes it hard to stop ordering.

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    Mariscos Playa Hermosa
    Mariscos Playa Hermosa
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    Our bartender Angel was AMAZING! I said I wanted spicy and he absolutely delivered. Between the…read moredrinks and food, he made our taste buds and tummy's happy. Plus, great customer service. Thank you Angel!

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    Tequila Bar

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    Chipotle Mexican Grill - mexican - Updated May 2026

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