food still great, great service and decent view. But the prices are insane! It's just a burger bro.read more

Love this location. Staff is always super friendly and completes our order accurately.read more

Customer service was a bit improved this time. I think that the staff could use some…read moreencouragement/recognition, team building, or incentives. I picked up food for another and there were satisfied.

This McDonald's is so bad! It's so conveniently located, but goodness, it really needs some…read moreimprovements. I always order ahead on the app because I want my food ready when I arrive. I've done this a handful of times at this location, and without a doubt, I have to pull up into a reserved drive-thru spot and wait 5-10 mins for my food. It is such an inconvenience. I order ahead so my food is ready and prepared before I arrive. I have been to different McDonald's locations and ordered ahead, and this NEVER happens. I'm not the only person this happens to. Everyone in Pasadena is complaining. Do better, McDonald's.

I ordered the Parmesan Caesar Salad, which is clearly listed on the menu as being made with romaine…read morelettuce. Unfortunately, what I received was made with iceberg lettuce instead. This was really disappointing. A Caesar salad traditionally uses romaine, and the difference in quality and taste is noticeable. It felt misleading to pay for something that wasn't prepared as advertised. The overall experience left me frustrated, especially spending money on a meal that didn't meet expectations. I hope the restaurant can be more accurate with their menu or communicate substitutions to customers moving forward.

The baked potato was so hard I could break a window with it. I like a crispy potato, but this was…read moreridiculous. A few weeks ago I got a burger that looked like it came out of the chili bin, but I decided to give them another chance. I f***** up giving them another chance. Screw you, Wendy's and your lame ass employees.

Let's begin with positives: the decor is cute, the design of drive through appears effective, and…read morethere are several smiling team members. I was so excited to be greeted upon entering and standing at pickup that I didn't check the bag. One whole sandwich was missing, leaving one person hungry. Ugh. Based on reviews, this looks like a trend that management can work on.

Came here on the second day they opened. Very clean facility and friendly staff. Food was good as…read moreusual. I thought the fries could use a bit more salt that's about it LOL Nice new location, we will for sure be back.

Went here for lunch since it was close to my job site. I ordered specialty item and the nacho…read morefries. The specialty item was so so and the nacho fries were cold and soggy. As I was sitting in my truck a saw something moving out of the corner of my eye. It was a cockroach!!! Oh gross. Came out of the bag of fries! Now I know why there were NO customers in the restaurant when I was in there. Disgusting. Food quality is non existent. Do NOT eat here! I have never experienced anything like this and I eat out A LOT!

The other reviews are right, this place is a disaster. They get orders wrong so much I stopped…read moregoing there. The last time I was there they screwed up my drive through order so I had to go inside. They re-made my order and it was wrong again so I asked for a refund. The time before they got my food wrong and the time before that they got the food right but shorted me $4 in change. Never going back.

This location has been a go-to favorite for years but after the last two orders it may be time to…read morefind another option. They are skimping on the toppings and they are not equally distributing the toppings. Slicing is very careless too. Staff always seem nice enough but quality control has slipped. Leaving this comment is not likely to change anything because it seems management does not look at Yelp reviews.

I ordered a pizza and some bread sticks and it never showed up. the tracker said it was delivered…read morebut it never arrived when i called the store they left me on hold for 20min and no one answere.

This is the closest location to my home that I visit regularly. The best part is that they have a…read moredrive thru pick up window so you never have to get out of your car after ordering on the app. My husband always orders the #13 (Italian) and rarely deviates from that. I typically get the #3 (ham and provolone) either as a sandwich or a bowl. I wish Jersey Mikes would offer some sort of vinaigrette dressing for when I order a bowl. I know most people just use oil and vinegar but that doesn't do the trick for me. I only order the bowls when I am on my way home so I can add my own dressing to it. The Miss Vickie's salt and vinegar chips are my favorite although I would prefer if they had some sort of cold deli sides (pasta salad or potato salad). Yesterday I had the #17 (cheesesteak with peppers and onions) which was delicious. The bread was super soft and the sandwich had great flavor. This location is pretty good on having your order ready at the quoted time although they sometimes get busy and a few minutes behind. I am not someone who likes a ton of meat on my sandwiches but my husband always complains that this location puts on way less meat that other nearby Jersey Mikes. Overall, the location is convenient and the employees are always friendly.

Well, the drive-through fell again. We are a sandwich at 1:20, they said it'll be ready at 1:45, we…read moregot there at about 155, and then waited at the window for 10 minutes before I knocked on the window to get someone's attention for them to hand me my sandwich that was already done. I love being ignored after paying too much for a sub. I wonder what I would call the Service. I wish it would fire all the kids come here three or four more adults. When the adults are there, service is pretty good.

Out of the subways I've been to, this one is the most consistent in quality. Never feel like…read moreanything is skimped out on, never have waited for service.

This store and its employees are some of the nastiest rudest people I have ever encountered. Placed…read morean order online, got billed, App said food was ready I went to pick it up and three lazy employees sitting on their ass doing nothing claimed to not have the order. Told me they did not care, did not care what my app said and told me to leave. Their rude ass midget manager and none of the employees spoke barely any English cursed me out, told me they did not give a sh** and kicked me out of the store. I will never eat at this DUMP again. No refund, no food, no help.