The other reviews are right, this place is a disaster. They get orders wrong so much I stopped going there. The last time I was there they screwed up my drive through order so I had to go inside. They re-made my order and it was wrong again so I asked for a refund. The time before they got my food wrong and the time before that they got the food right but shorted me $4 in change. Never going back. read more

Always polite service when we stop here to eat. I don't think I've ever had a problem here. We get the right food and we love it! We will def return Jake n kev read more

If I could give it zero stars I would! Worst service I've ever seen in my life!!!!! Rude people inside won't acknowledge you and say you need to use a kiosk. Someone came in from the drive through and said his order was wrong and they took the bag and walked away without saying a word to him. Ridiculous read more

Smells horrible inside, I cannot imagine it would ever pass a health inspection. A place that sells food should not reek of mold and dirty water, as this Taco Bell does. This is such a shame because I love Taco Bell and this completely turned me off. read more

The food order is always cooled and they always get the order wrong and takes way to love to Mack my food

I called and at a sleepover with my Friends to order and they didn't even let me order they hung up and called me a stupid bitch. And told us to go the fuck to bed. Very bad service will not order from here again read more

Best tacobell of all time. They're always on point. Get my order right and include sauces. Food is hot and fresh. I love this location. Thank you Taco Bell. read more

Yonnie was a huge help at this location, highly recommend to ask for him at the drive thru window or over the counter. He is AMAZING ! Very polite and hard working. Overall would rather come to this location if he is working ! Highly satisfied. read more

When I pull up the boy wanted my order right away. Kept saying is that all. I didn't even get a chance to look at the menu. I asked for a Mountain Dew got some other drink. I ordered Cinnabon things get home no icing for it. No wonder I don't eat out much read more

Ordered me some door dash around 10 tonight. The tacos were banging. Whoever made them deffinitely made them amazingly . Please let them know I enjoyed them very greatly. I had wrote a review a year or two ago on this same location and I have seen a huge improvement in customer service at the drive thru and the food quality. Way to turn it around guys! read more

Taco Bell - The soft tacos all looked like this - Fast Food Near Me - Pasadena, Maryland

Ok Sunday at 6:30pm I ordered 2 chicken burritos supremes they were cold and for almost $14.00 I expected to have to have at least a decent amount of chicken! I gave them 1 star out of respect of what Taco Bell used to be and late night convenience ! Now I remember why I don't go there, got me again but it was a year ago, won't happen again. read more

How hard is it to ALWAYS mess up an order? Apparently not that difficult. Every single time. First, I order online, drive up and am told to pull around by the front door and they'll bring it out. 15 minutes later, nothing. Rang the bell, finally got my sealed bag order. Thought it was light but held out hope it was all there. Got home and found my Quesalupa with added jalapeños was missing the jalapeños and my Nacho Belle Grande wasn't in the bag. Poor execution which must be due to poor management but shouldn't expect much with the taco bell. read more

Taco Bell - Fast Food Near Me - Pasadena, Maryland

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Stay away this location likes to rip people off they keep your change and when you ask for ot they will call you rude Beware do not go here food was also ice cold normally wouldn't complain but thos is too much WARING !!!!!¡!!!!!!!!!!! read more

Stopped by the drive thru last night to grab my husband food on the way home from work. Typically this location has a ridiculously long drive thru line but fortunately there was only one car in front of me this time. The service was quick and friendly. The guy taking orders was patient as I ordered two things that weren't even a thing (I blame my husband for setting me up for failure :) i ordered a 3 layer and that doesn't exist but he suggested the 5 layer burrito so I went with that. I'm not a taco bell fan but often stop to pick up for my family. My husband enjoyed his food and there were no complaints. I believe the guy at the window was the same person taking orders and he was just as friendly face to face as he was thru the order box. The food was served promptly after payment and it appeared as if everyone was following the proper guidelines. read more

Seriously! just look at the tacos that were in my order. All three looked like this. Horrible. Never again. read more

Taco Bell - Fast Food Near Me - Pasadena, Maryland

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I wish there was a regional TB rep who could check on the quality assurance issues here. Lol. Seriously though, we've never received a fully correct order. The biggest issue is their failure to ever follow a recipe consistent with other Taco Bell's. You will always be shorted. Your tacos will barely have beef. I actually received a taco with refried beans instead of beef. New franchise ownership is desperately needed here. read more

Made items incorrectly. Beef burritos with no beef :/ taste like dog waste, threw it away. Not going to waste my time returning it. Will show receipt but why do I need to do their jobs???? Avoid. read more

I ordered the crunchy burrito supreme. More like lettuce and tortilla shell super let down. Looks boring like picture. Where's the beef? Or even some cheese? None. read more

Taco Bell - Fast Food Near Me - Pasadena, Maryland

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Kaya is the nicest worker I've met, my friends and I cam to the drive thru at 2 am and we're met with such positive energy, she definitely deserves a raise! read more

This is the third time this location has screwed up my order. Today I order mobile for in store pickup. I get there and find the lobby is closed. At the drive up window on foot I'm told I have to get in the drive thru line. It was 15 cars deep. I ordered mobile for in store pickup for this reason. I once again left with no food but having paid for food. This truly is the last time for me. This location has to be the worst fast food location in Pasadena for service. Good luck if you patronize this store. read more

Me and my friends ordered on the touch-screen and we went to sit down and wait for a order.. THIRTY MINUTES LATER we went up to ask because people who ordered after us was getting their orders before us, and we wanted to see what was up. We went up to the counter and RESPECTFULLY asked why the food was taking so long as well as the name of our order.. The worker told us that there was 7 orders before us???? And for us to wait patiently like we HAVENT... So we waited another 30 minutes and my two other friends and me had to go because of personal reasons but; two different friends waited on the food. About 20 minutes later we got home and we called the friends at the Taco Bell... They said that the order never went through.. the worker that we asked about our order never even checked on it?? EXTREMELY UNSATISFIED!!! We waited for over an hour and RAN home for personal reasons for NOTHING! I can't even believe about how bad this experience was... 0/10 never coming back or supporting this company! read more

I get there is a employee shortage but put a sign out on the drive through board. People sit there waiting for anyone to say anything

Customer service was great but the chicken quesadilla I just ordered and chicken taco was horrible! Should have ordered something Dash instead. All profit motivated and zero quality these days! read more

Went back again last night just to have my order messed up again. Every single time I go here my stuff gets messed up, and they aren't even busy during that time period. Why am I always missing 2-3 items of my order, and why did you all give me a broken straw with the wrapper ripped at the top? Why don't they give receipts when they mess up the order?...probably because they don't want you to come back and prove they messed up. I swear, you give people more money to do minimum work and you just get lazy people that know they'll get paid for doing nothing, without any consequences. read more

It should be called TACO HELL!! I can't even give this place a half star that is just how BAD the service has gotten. They used to be quick and accurate with all orders, but know OMG not only are they slow as a dam slug but also messing up orders left and right. WHERE THE HELL IS THE DAM OWNER???? YOU NEED TO GET YOURSELF IN HERE ASAP, otherwise you won't have a business to own! All of you're employees are running it in to the dam ground. If anyone know who the owner of this place is PLEASE TELL HIM the service here is awful and he needs to get his Ass down here ASAP!!!! And rescue it.... Dear sweet baby Jesus. read more

Taco Bell is the epitome of fast food the food is adequate and can be prepared quickly. The problem is that it feels like forever for the drive through line to move forward. Do not come here if you're looking for speediness. read more

I'm a disabled veteran and asked the lady what I can get for $4. I'm crying as I write this. Her name is Leah and she paid for my meal and said thank you for your service. I didn't expect anything but what could I afford and I cried and it was the kindness of her heart that she did this. I saw her swipe her card. She should be a manager highly honorable. Thank you sweetheart from the bottom of my heart. read more

Nice Taco Bell that is a little hard to get into. Height of the covid silliness so had to use the drive thru. Fast accurate service.

Sunday 3/14/21 I ordered the Veggie Power Bowl at the Edwin Raynor, Mountain Rd. Location. They THREW IT IN A BOX with no bowl. When I opened it at home I called and asked why they would do that. The manager was very rude and said it wasn't their fault that they ran out of bowls. I asked if he'd want to eat it like that and he hung up on me. So frustrating!!!! What ever happened to good customer service?? I'm sure Taco Bell corporate would not be happy with how it was served and then the poor, rude customer service!! read more

Taco Bell - This is what I got from the drive thru.. Thrown in a box with no bowl. - Fast Food Near Me - Pasadena, Maryland

Literally just left the drive-thru at this location and I have NEVER had such a positive Taco Bell experience! The lady was VERY cheerful to take my order at 2:40 AM, 20 minutes before closing and the food was PERFECTLY COOKED. Cheers to those workers!!!! read more

This restaurant got my order wrong, I called and asked for the manager and the manager was very disrespectful. I went back to the restaurant and asked if they could fix my order and the same manager was disrespectful again, and I left... I don't recommend read more

I have always loved Taco Bell. But this location has ruined it for me possibly forever... It was Tuesday October 21st. Game one of the World Series Dodgers Rays. As I always am around this time I'm ecstatic because again Taco Bell is doing their steal a base steal a taco endorsement with the MLB. The Dodgers ended up winning game one but not before Mookie Betts steals two bases. So, like I should, I'm telling everyone how mookie just stole me a free taco. But unfortunately at this location 8099 Edwin Raynor Blvd, Pasadena, MD, 21122 they denied might right to said taco. I am heartbroken to say the least. I can only hope this post will inspire reform and maybe some compensation for my disappointment. read more

Taco Bell - Me crying - Fast Food Near Me - Pasadena, Maryland

Excellent service. Used order ahead on app. Got to drive through had everything ready even remade my freeze since they said it was a little melted. read more

Worst Taco Bell I've ever been too. Incredibly understaffed always (and my issue is never with the staff, they do their best with what they're given), but the lack of employment here makes it takes FOREVER to get my food. I usually do mobile orders, because that's typically faster, but not here. I'm always asked to come inside to get my food- even if it was ordered 15 minutes ago. Management, re-evaluate how you treat your employees because there is a serious disconnect for there to be this little staff. I'd rather drive an extra 10-15 minutes to visit another TBell in another town. read more

They can't even get a simple order right. I wouldn't be surprised if this place went out of business.

Worst run Taco Bell EVER! Stay far far away as this place is so terribly run, you are almost guaranteed to wait AT LEAST 15 minutes every time. read more

Let me begin by saying that I do not think that this location is much different from any of the others, so I can't blame the staff. I haven't been to a Taco Bell since before Covid lockdowns. I stopped by today because I was jonesing for a steak taco, and my taco truck by Crazy Rays was not there. The customer service was good, and they delivered the food fast, so no complaints about that. My issue is with the food itself. The Mexican government should sue Taco Bell for misrepresenting Mexican food, it's that bad. It does not even resemble the Taco Bell of my youth. I will not be going back, to any of them, ever again. I would rather take a chance on a taco truck that I've never been to than to go to Taco Bell. Taco Johns is even better than them, and they are terrible. Did Taco Bell change ownership or something? Customer service, good. Food, save your money and buy some 7-11 spicy burritos. Yuck, yuck, yuckity yuck. Did I say Yuck? read more

High employee turnover here. Always jobs posted on Marquis. Guess the folks are making minimum wage and there's no motivation to be outstanding. Be prepared to wait " read more

Order came out to be a little over $18 I paid with a $50 and somehow got $6 in change and then the manager would not help me because she was too busy outside smoking read more

Slow service in the drive-thru and my food was not hot. I was very annoyed at the drive-thru attendant who seemed to be more focused on talking then getting the customer's food out timely. read more