everyone was very nice. However, my rice was very crunchy felt like I was chewing on pebbles. only bad rice experience I had in my life at chipotle but thought I'd let yall know. read more

This place is disgusting. There's flies inside the food bar, rust and dirt all over the floors, and the bathrooms were not clean and without toilet paper. The service was great but now I'm hoping I don't get food poisoning. Please avoid for your own personal health. read more

Food was really bad wet and mushy. Free guac not appreciated I don't recommend mobile ordering from here read more

Chipotle Mexican Grill - Mexican Near Me - Grand Chute, Wisconsin

Nah i'm done. First the portions don't come out of your pocket, FILL MY BURRITO UP!!! You don't grown the food yourself stop being stingy. Second, my burrito ripped from the half gallon of water you tossed in with my pico. Third, What do you mean you have no chips!!!! The Counter was full with a whole line of chips. You had more than an hour before closing no need for the aggressive fingering on my burrito. Don't even get me started on the sad extra protein of chicken you served. i counted 4 pieces as you scooped it up. read more

Chipotle Mexican Grill - bowl with a 1/4 scoop of rice - Mexican Near Me - Grand Chute, Wisconsin

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I ordered a burrito bowl from this chipotle and I was so excited to eat it because I was starving and this bowl is like half empty. Then I try to get a refund or SOMETHING and all they say is they'll do better in the future. It's not like I'm coming back WHY WOULD I CARE about your future service read more

Chipotle Mexican Grill - Burrito bowl - Mexican Near Me - Grand Chute, Wisconsin

This is my third time to any Chipotle ever. I'm a frequent at Qdoba. Everyone says "They're the same." But I have a different opinion. I'm not a loyal customer to either. I've been to Qdoba more often because it's more accessible in my area. This is a review solely regarding this specific Chipotle. We walked into a packed house on a Saturday afternoon. All walks of life came through. The servers were young men in their early to mid-20's. They rushed my husband and I along the line. I should have just down loaded their app and ordered from there, I thought to myself. I'm not a regular and it showed. They charged us extra for queso cheese and mashed avocado, something Qdoba doesn't. A little disappointing. I grabbed two cups for water and went on my way. We ate in. Our table was messy. It had pieces of rice and other crumbs on it. We were in for about 20 minutes. I didn't see anyone come out to wipe down the tables or some light cleaning. Our food was ok. I thought the chicken was well-seasoned but the sauces were a tad on the bland side. Overall the bites I had with the combination of rice, beans, corn, cheese, and protein were satisfying. The trash cans were overfilling. All three in the front. The parking was so limited. I was thankful we found a spot. The establishment was in a good location. I can see why it's so popular. read more

Chipotle Mexican Grill - Grilled Chicken Bowl - Mexican Near Me - Grand Chute, Wisconsin

One of the worse biggest chipotle chain ever! The corporate office needs to investigate, they give the smallest serving ever. Kiddie portions!!! read more

I came here due to a slammed day of meetings and I hadn't had time the night before to run to the store so I could make a lunch. It was my first visit to a Chipotle, ever, and I have been back since. Service: The staff was really organized for the volume of customers that were here each time. All of the food was stocked and ready to go, each visit we were in and out in less than 5 minutes which is fantastic. Atmosphere: They have a tiny little outside patio which is great for sunny weather. The inside has a lot of seating and was very clean. Food: Fresh and fast. I'm not a fan of fast food, I maybe eat fast food 4 times a year or less, but this is a GREAT healthy option of fresh ingredients and I can't complain about the price-to-quality one bit. read more

Chipotle Mexican Grill - Sofrito tofu salad - Mexican Near Me - Grand Chute, Wisconsin

Ordered a salad with dressing, got to the car and there wasn't dressing, go back in to ask for dressing and they said they were out. Would be good to inform the customer that when ordering a salad. read more

Customer service is great, and the atmosphere is always chill. Definitely the superior Appleton location!

Our experience at this Chipotle has always been exceptional but the employees went above and beyond this time. I had ordered food for myself but my fiancé had ordered an online exclusive and had to wait a bit. Soon after we realized we ordered it from the other side of town. We thought it was a long shot but we asked if there was a way we could ask to cancel it and have it prepared here. Even better they offered the meal we had ordered for free we were surprised as this never happens to us. Id like to shoutout the whole staff for helping us and providing exceptional service. read more

I felt like crying when I ordered a plain burrito with guacamole, chicken, lettuce and nothing more as I'm a picky eater just to receive disgusted looks and laughs from the cashier and girl making it. Like...the freak is your problem? you ain't pretty either toe bean. The guy in the beginning was a sweetheart and he has my heart. First and now last time here. Btw it tasted like I took my hand and swiped it on her greasy face. Also the cashier despite her not being respectful I couldn't either cause with her lord farquad voice it was hard to tell whether it was male or female. Freak you Chipotle. read more

They must teach something different about servings at this location because you never get your moneys worth. I have never gone to a chipotle and been shorted so many times. Between ordering double protein and getting less than a normal serving or adding guac and barely getting a half spoon. This place is just terrible about that. And not to mention you could order the same meal 5 times and pay 5 different amounts. Absolutely no sense to it at all. Instead of paying extra for half the food just drive to the calumet location if you really want chipotle. Have never had a problem there and they are some of the nicest people working, unlike this location. read more

Do not, I repeat do not waste you time, money, nor gastrointestinal system to eat at this or any other Chipotle facility. The food served to me was garbage. I got the CARNE ASADA steak burrito and with the limited amount of steak only half was edible. The other half was gristly and fatty, to the point where I spit it out into my gourmet paper lined red plastic "holder?". My wife and I thought we would stop in to eat something after our meeting. But, sometimes you want something fast for nutrients and sometimes you are willing to spend the extra time to be served. The time that was supposed to be saved at Chipotle ultimately cost more time on the s.i.er. I have and never will frequent another FAST FOOD establishment as I find Chipotle no better than McDonald's. Think before you order!!!!! read more

Best Chipotle in a while. I feel like some locations have really been skimping on stuff. I understand that COVID has affected many businesses, but I've been a bit let down by a few places. This place seems to be doing Chipotle correctly. Nice big bowls, no skimping. Friendly crew, and one guy even nicely asked a patron to please cover his nose with his mask (if it's a concern of yours). No pic, as I scarfed down my tacos. Yum! read more

I order from this Chipotle almost weekly - however it seems lately their chips (which I order several bags of at one trip because I love them so much) have lost a lot of lime and salt in the last two months of them making them. Almost no lime taste at all....which was my favorite part of the entire chipotle experience. read more

Chipotle is a classic go to "fast food" Mexican grill. There is seating available if desired. Pros: sustainable, quality, environmental conscious and the food just tastes AMAZING. Cons: sometimes there are long lines. Everything on their menu is good. We haven't had one item that tasted bad. Seats are comfortable Parking is accessible Restaurant clean Bathrooms are clean read more

The food here for my first time trying it was so bland and even with the sauces and queso was still flavorless. I got the bowl with brown rice, chicken, cheese, queso, lettuce, beans, and a side tortilla (for a makeshift burrito). There was little flavor, the chicken was tough, the tortilla was tough, and the lettuce was wilting. Worst food I've ever tasted. Go to Qdoba, the chicken has flavor there. read more

Meal was average but what was w a y below average was the cleanliness of the restaurant absolutely gross, won't be back

I would have given this pit a 0 stars if it let me. The food was great, but what ruined this was the rude and snotty girl who made my food. Keep in mind, this was my first experience with Chipotle and I went on reccomendation of friends. I was picking up lunch for a co-worker and myself. I wanted a steak burrito and she wanted carnitas. I made my order and the girl proceeded to make a veggie burrito. I politely told her I did not order a veggie burrito to which she hits me with a rude look and says, "Yes you did!" Now I'm a little perturbed, but keeping my positive composure. I reiterated that I was certain of what I ordered and restated my order. She then let's out a huff of disgust and makes what I ordered while giving me a look like I lied to her and she was doing ME some kind of favor. I think not. I later called the store and asked for a manager. Guess who got on the phone? Yep, rude, snotty, and blonde. Who proceeded to tell me she remembered me and that I was lying about my order and she remade it just to move things along. Part of eating out is the staff and how you are treated. I will never step foot in this rat trap unless it's to share some warmth courtesy of a molotov cocktail. If you don't mind exceedingly rude, the food is good, but if you want to be treated like a good patron, go to Qdoba instead of this dive. read more

I'm not really sure what's not to like, it's Chipotle. In my experience, the food and service has always been consistent. I have been here several times and have not had a bad experience. I wish WI had the same amount of Chipotle's as they do of that gross Q place...what's it called...oh yeah, Qdoba. Yuck! My go to is a sofritas bowl with brown rice, pinto beans, lettuce, pico, corn and hot salsa. Can't really go wrong there. In short, it's just like every other Chipotle - great fast casual dining with delicious, reasonably priced food. Will be back and would recommend to others. read more

This Chipotle is skimpy with there online portions especially when I order both a steak & half chkn bowl & burrito for $40 meal I expect to be overly satisfied I'm not calorie counting I'm feasting read more

As far as chipotle's go this one was decent and efficient. I am scared to order for delivery anymore as my order always get messed up so I prefer to go in person. The staff was quick and friendly. My bowl was overflowing just the way I like it and the chips crisp. We ate inside and the store was clean and plenty of space to sit. I like the new beverage options they offer. I would stop in for a quick meal in the future. read more

(Also posted to google, btw) I've ate at this chipotle several times throughout the years. Never had a problem. But I really feel like lately the cleanliness and quality of the food has gone down at this location in particular. I arrived just after 1 pm this afternoon, craving a chicken burrito bowl. I ordered the way I usually do, and when I went to sit down, all the available tables were dirty. Garbage on the floor, I know lunch was winding down but come on. So I wiped my own table, and I shouldn't have to do that... and started eating. I *was* enjoying every bite, until about half way. I find, a curly black hair!!!! Right where I was about to eat. My stomach turned, got a manager and got my money back. What's worse is that there was probably MORE hairs that I didn't even see! There was a gentleman in back, cooking meats/rice in plain view with a long black beard. No facial hair net protection to be found. Isn't this against health code? I was absolutely disgusted. I've preferred qdoba lately and I think I'll be going there from now on. Maybe I'll try your east side location. Grand Chute Chipotle, GET SOME HAIR NETS. read more

Food is amazing always but they are sooooo expensive. Broke high school student here so i'm unable to come as often as i'd like. Also, they make the white rice differently sometimes. I love when it's full of flavor but sometimes they do something different and it doesn't taste like much. Workers always seem like they never wanna be there lol. read more

As myself and my boyfriend walked in, the cashier yelled across the store at my boyfriend to put a mask on. Without asking or considering if he had health conditions or a reason not to wear it, she literally yelled across the store. Following that, the entire time we were in line, it was PACKED with people literally less than inches away from each other. The seating area was closed, we were required to wear masks, but can stand literally touching each other? We got up to the cashier and mentioned that she should enforce 6 ft social distancing and she literally had nothing to say back. She then handed us our food without gloves on. If your employees need to power trip by yelling across the store instead of asking us within a reasonable distance or asking why he wasn't wearing a mask, they need some training on customer service and compassion. We definitely won't be patronizing again. read more

Chipotle Mexican Grill - The mask police of a cashier YELLED across the store at us, but did nothing when we asked to have the line socially distanced. - Mexican Near Me - Grand Chute, Wisconsin

Ordering with the app has been great and the pick up during Covid has been a dinner saver. Always have fresh food yummy

Ordered burrito bowl online and disappointed in size of serving. Opened lid and the food was half an inch from the top. If you order from here order in store to make sure they don't skimp you on your food. read more

Very disappointed in my delivery order. Food was lukewarm, and unappetizing. For what we paid and then including delivery I will NOT be back. read more

I have eaten at many Chipotle...This one stands out! Why? I have had very good food at all of them but this one takes the cake for service! I give it 5 stars because if they all have good food then the service makes this one As good as it gets (for Chipotle) I was greeted with excitement and then they proceeded to sample meets and make suggestions and attempt to make small talk about where we were all from and where we were all going... I just think the nicest people in the country may very well live in Wisconsin... Just say'n!!! Stop in they will deliver a free smile for sure! read more

A giant burrito has become a craving every once in a while since the trend arrived in the area and Chipotle is my place to go whenever that happens. The food is good and the service is decent. Just don't ask for the "hidden" menu item: Quesarito. It's essentially a burrito with melted cheese and it's mighty delicious but they will look at you like you're stupid and complain the whole time they're making it. Especially the blonde, yikes. I was expecting her to throw the burrito at me because she couldn't get the tortilla open after melting the cheese. read more

clueless girl insisted on putting old onions&peppers on my buritto bowl, although I asked her twice that I preferred to wait for the fresh cooked ones that were almost ready. POOR service and not attentive to customer! read more

Wish I could give it a 0 star. Used to love going here to eat a burrito before my shift. Now whenever I go here all I get is half-assed burritos the size of a dollar menu item at Taco Bell COSTING ME $8.50 FOR A BURRITO WITH NO MEAT. Never going to this location again!!!!!!!!!!!!!!!!!!!! read more

I will not be returning to this particular Chipotle. Despite preferring Chipotle to Qdoba, the latter has my business til the new Chipotle opens or things improve here. It's all been said, but essentially there are workers here who seem to despise you for choosing to eat there. I've never seen such half-assed effort just to add sour cream and cheese. If these workers hate serving customers they ought to find a new line of work. read more

I was a little worried after reading some of the reviews, but I'm happy to report that my experience at Chipotle was a good one. Plenty of people behind the counter, actually working, and aside from the guy in front of us who was painfully doing two separate orders, we got through the line with Chipotle's usual efficiency and a reasonable dose of "Wisconsin nice." No salt shakers -- the boyfriend asked and reported that apparently they get stolen -- but they were happy to get him some salt. At 2pm, the tables were clean and someone was going around sweeping and re-setting the drink area, which had some nice big slices of lemons and limes. I've always loved Chipotle, and this visit reminded me why. Now if it were only a little closer to Oshkosh... read more

I like Chipotle however, I don't think it's nearly as good as Qudoba, just personal preference. I had the steak burrito, very good, service is friendly and quick. I'll be back. read more

Chipotle Mexican Grill - Chipolte's steak burrito - Mexican Near Me - Grand Chute, Wisconsin

I normally don't go to Chipotle, I'm a Qdoba kinda guy. I was in town on an overnight and a burrito sounded good. I stopped in around 7pm, and found the place booming. Families were there and the place still was alive. I figured that the food would be leftovers and the place would be empty, but i was surprised. The staff greeted me and seemed excited to make my meal. The food was fresh and the portion was huge. I will definitely stop in next time, im in town. read more

Awesome menu clean atmosphere friendly staff. Love coming here for a quick lunch and I can't resist their homemade queso and chips!

Eating area was dirty. It was quite awhile before someone came to clean it up. Soda machine had no ice. Steak in the tacos was chewy. Chips were stale. The music, oy vey! Terrible. I thought my eardrums were weeping. One plus...employees were friendly/helpful. read more

This was the worst Chipotle I've ever been to as far as serving size. A chicken bowl to go is my standby as they all should be about the same right? With maybe 8 little pieces of chicken. Half a scoop of rice. A little beans. Few leafs of lettuce. Wow way to go all out. And I wasn't here at closing time or when it was busy or any other reason they could have to underserve portions. The bowl is maybe 2/3 full. I will say the people working were friendly but that's the only reason it got 2 from me. read more