I have order from this chipotle food and service is usually good. First time using the app . When pick up i ask the lady at register if she could help as I had a code for free guacamole and app would acknowledge it. She said there wasn't anything she could do as I already paid on line with gift card. Then got home went to eat my burrito and it had crunchy bites , thought maybe it was just the rice not done, but then I came across this bone. Going to awhile before I go back! Hopefully they can figure out how to get bones out meat. read more

Chipotle Mexican Grill - Bone in burrito - Mexican Near Me - Eau Claire, Wisconsin

I would leave no star if possible. Simple order with my 2 best friends to celebrate a good new job. Instead of eating with them I got to spend an hour on hold with support because they can't even put chicken in a chicken taco. If they can't even do that correctly, I can't imagine that they follow any food safety standards correctly either. read more

I am deeply saddened to say that going here was NOT a pleasurable experience. My brother and I went to order our meals and as I ordered I got VERY small portions of everything. I wasn't very mad, until they started to make my brother's bowl and he got normal and bigger portions than me. Just because he's a man doesn't mean he needs to eat more. I felt sexism at this chipotle and I will NOT be going back. I included a comparison photo, as he even got more lettuce than me. read more

Chipotle Mexican Grill - Bowls - Mexican Near Me - Eau Claire, Wisconsin

Fast, friendly service. Great flavors and a lot of choices. Reasonably priced. First time trying and will definitely be going again.

I LOVE this place it is very good nice staff and we got normal amounts of food 10/10 would recommend to a friend

We ordered online. Our food was ready when we got there. Place has outdoor eating as well. When we got there the place was packed. Was so happy that we ordered online. The bathrooms are clean. Would go back. read more

On Friday May 2 we placed three-to-go orders at CHIPOTLE 941 W Clairemont Ave, Eau Claire. I paid by credit card, and we left the restaurant and when we got home, I looked at the receipt and noticed I was charged for Queso Blanco something I did not order. This is the second time this has occurred. I am just letting people know to make sure you check your receipts, if this happen to me I believe it probably has happened to others. read more

I absolutely need consistency in food when I travel. I need a clean restaurant. I need tasty food. I need friendly staff. This chipotle location hit all the marks. I even got to meet Joey, the manager himself. A legend. Thank you all for a lovely stop in my exhausting travels. read more

Nice fast Mexican food. Ready online ordering in their app. A lot of variety in the food choices.

I ordered ahead on the website and picked up our food. We got a keto bowl and a lifestyle bowl with extra protein. When first eating it was not bad with flavor, but I started noticing that every bite I took, my rice was underdone, my xtra protein was still not enough protein and the portions are just not what they used to be. I'm tired of spending $17 for an EXTRA PROTEIN BOWL AND NOT GETTING EXTRA PROTEIN... the Keto bowl had not a lot of chicken either and the portions were just not enough for my friend to actually get full off of their food... Don't waste your time, just take your business elsewhere. read more

As far as food quality goes, pretty solid. But when it comes to portioning, I'm fairly convinced every employee is a personal shareholder of CMG stock, cause they skimp on everything. When you ask for double meat, you're lucky to get 1.2x meat which seems like false advertising to me, but definitely would make for solid dividend payouts for the shareholder-employees. I'm all for getting that profit, but not at my portions expense. Go here, but just be ready to ask for more of everything you get except the rice, which they will absolutely pile on. read more

Was actually told they could not sell me a half dozen tortillas. Subpar employee said it would take them 30 minutes so they are not allowed. I said, "really, because the guy just cooked one for my burrito and it took 6 seconds?" They get 5 customers and they don't know what to do it themselves. Another trip with garbage service from this place - never again! read more

SKIP THE CHIPS! I brought home a bag to enjoy some queso. Opened them up to find they were STALE and way too SALTY. As if pouring a bunch of salt on potentially expired chips would fix them... No stars deserved for the chips and only one star given because it nearly ruined my appetite for the rest. I ordered the seasoned steak, which was a bit dry but otherwise the rest of the bowl is the quality you you may expect from a typical chipotle. read more

On June 19. My family visited this establishment.. The music was so loud that it was almost impossible to communicate with worker when ordering. All of the tables had previous customers waste on them. There were 3 employees just standing there. I asked if a table could be cleaned of. A very disgruntled employee came with a rag waving it in the air. She almost hit me with it when she was swishing it around the table. read more

this place is lowkey bad. my friend was throwing up and the other was shitting his pants. and also the chicken was the only good thing. the bathroom smelt like shit and i slipped on that jahn.-ayden read more

We asked for a quesadilla on corn tortillas. They looked at us with blank stares. We don't care that it's smaller. We don't care if we pay full price. Nope, they "couldn't do it". This business won't get anymore of my money. It's about what I expect from Eau Claire, Wi. ****Edited to add: the food was the most disgusting I've ever tasted. And I've eaten at Chipotle's across the nation. read more

Well, it was cleaner today. Tables, floor, garbage, soda area. So back to three stars. Food was not up to their standard. They get a plus for soft corn tortillas. A minus for not doubling them nor heating them enough to cook out the raw corn taste. It's chipotle. Better than your average fast food, less than really top Mexican places in town read more

Amazing experience at this Chipotle on Monday night. Clean, fast, great quality food, service was wonderful and friendly. 10/10 for sure. I was traveling for work so I typically go to other locations and as I was walking in I saw a line of about 10~ people or so- I sighed as I opened the door thinking this is where I will spend the next 20 minutes.. not true. As I walked in, someone was cleaning the surfaces by the cash register, all tables were garbage free and sparkling, excellent communication on the line within coworkers, and I was in and out with my two burritos in about 7-8 minutes. Couldn't have asked for better food or better service - great job! read more

We go just go about every other Saturday evening after church and the food is always excellent and the employees all have smiles and are very friendly and seem to genuinely enjoy their jobs! read more

I want to say that I have eaten at Eau Claire's Chipotle Mexican Restaurant many times while in northwest Wisconsin. One employee stands out to me. I do not have his name but he treated us well after our carry out fell flat on its face. The burrito bowls were cold even though we picked them up 2 minutes after our scheduled arrival pick up time. My fiancé vege burrito bowl was missing it's guacamole. We were going to chalk this up to a bad experience with carry out but decided to call Eau Claire's Chipotle and talk with someone about our experience. A pleasant young man answered the call and listened intently to my story. At the end, he said he was sorry about our meals. He also removed my payment. I was pleased. We will return to Eau Claire Chipotle Mexican Grill because of one young man who answered my call. read more

Probably the best chipotle I've had, and I've lived in Houston and New York. It was very clean and the staff were friendly. All the food was fresh and warm and the chicken actually has TASTE. Most places I go the food is cold, old or dry. I loved this place SO much 11/10 read more

Disgusting meat at this location. Terrible service- team put a bowl on my plate I assumed it was part of my party of 5. Realized it was the person behind me and a member of their team yelled, she stole your bowl? Unreal. Bathroom was disgusting with hairs everywhere. read more

meh. i ordered for pick the same time as my friends did, and mine was ice cold while there's was still pretty warm. on top of it being as cold as it is outside, i didn't even get napkins or a fork, but my friends did. chips were good so i gave an extra star for that but other than that, meh. still ate it tho. read more

Place is small so if its busy you got to fight for a seat but it doesn't take long to eat. $7 for a burrito pop is $2. Pry the best 'make your food in front of you' Mexican restaurant read more

My daughter and I love the chicken quesadillas! The chicken has a little but of heat to it, but it tastes amazing and is always juicy and fresh! The chips are good, but I like to drench them in lime juice. Sometimes they are a bit lacking in quantity (i.e. the bags aren't always a consistent weight or amount of chips), but they still taste good. Yes, it is a very small space and I prefer to take it to go because of the crowds. Staff is very friendly and explain the different ingredients well. Some have to work on smiling a little more, though. read more

Stopped in tonight for a late dinner with my daughter. Ordered the usual carnitas bowl and she got the steak tacos. Struck up a conversation with the checkout man as he noticed my Air Force hat. We swapped quick stories about the military and life while they made her tacos. In the end, he thanked me for service and took care of our meal. In today's climate of bitterness, that was a huge sign that respect and integrity are alive and well. Thank you! read more

You know I gave homegirl a chance but I am yet again disappointed.. All I'm gonna say is she was frigid.. I had to microwave her for 40 seconds before feeling any heat. 3 stars read more

I love chipotle, but almost every time I would come to this one, I would get skimped out on rice and meat and when I would ask for extra rice they would give me attitude and barely add anymore to make it still a little less than what it should've been in the first place. The parking can be a pain too but not terrible. Last time I came here though, they served me normal portions and I didn't see any of the people that previously would skimp out and had terrible attitudes so hopefully they are gone for any future chipotle lovers that come through. read more

I couldn't understand how this place was getting customers. My husband, my daughter and I went there to eat because we saw that they were busy. What we saw was disgusting floors covered in food/soda, and the counters were all sticky. I ordered a burrito bowl and my steak was cold, my rice was cold, and the overall flavor wasn't good. We won't be going back. read more

I don't think I've ever been treated better at a restaurant! Props to whoever hired all the people working today around noon. Everyone was friendly as hell, giving me samples and making sure it was okay there was a tiny tear in my burrito. Not to mention my burrito was stuffed to perfection. Thank you, Chipotle! read more

This place is insanely slow, expect to wait 20 to 30 minutes to get your food if you order to go. Lines are frequently out the door if you order when you arrive, and all tables are frequently full. read more

I really don't understand the bad rap this place is receiving. I've been coming here once a week for months now and the service has been consistently great, both on customer service and food quality. The employees are always very friendly and helpful when needed (they were out of chicken momentarily so an employee interrupted the person cutting new chicken to use in my burrito.) The restaurant itself was consistently clean and tidy in my experience. Yes, five stars is a lot for a fast food chain which would be four stars tops, but the customer satisfaction deserves an extra star. If you like burritos, take-out am-mex etc, you shouldn't hesitate to come here! read more

I'm not keen on their whole "GMOs are bad for youuuu!" narrative. That's hogwash. GMOs save lives. Nonetheless, I feel the service and quality of food served here is worth 5 stars. It's a convenient location (if a bit crowded at times) and the most you'll spend for arguably the greatest meal of the day is around $12. read more

I love this Chipotle. The dining room is clean, the staff is friendly and the food is amazing. I've been here a dozen times, sampling their bowls, burritos and quesadillas. I've never been disappointed! Try the sofritas. read more

I'm a college student is EC so I've been to chipotle a handful of times. I order online to skip the line and I always get the same thing and it's always good. But NOT tonight! The veggies in my burrito were burned and that's the only thing you could taste. I had two bites then decided to throw it away because all I could taste was burned! read more

I am very sad to leave this review. I love chipotle and go there often. But this chipotle in Eau Claire WI has been poor on more than one occasion. Tonight was really poor. The guac was rancid tasting. And I found a few LARGE brown chunks in my veggie bowl. I thought it was chicken but it was hard brown rotting avocado. I ate most of the meal but it was disgusting. The homemade drinks were very watered down as well. We went to talk to the person at the register just to give some feedback. We told him everything. My sister who ate with me works at another chipotle so she knows you don't put rotten avocados in the guac. You throw them away. He didn't seem to care too much, he said that they had been busy. And I get it but you can't serve rotten avocados to ppl.! Please correct your mistakes, Chipotle, so we can continue going to your restaurant. Obviously you guys need to have some changes made. Thank you! read more

Went for the first time today because of all the hype. My boyfriend and I agreed that we were very impressed! He had a steak burrito and I had a chicken burrito. Food was served quick and was full of flavor. To describe the set up: its like a Mexican style Subway. The burritos are surprisingly filling. Will definitely be going back next time I'm craving a burrito! read more

This is my favorite Chipotle hands down. They have some of the most bubbly personalities there. Makes me want to come back over and over. Love they way the company incorporates fresh veggies ' instead of the processesd stuff. Bathrooms a clean and actually smell good. Outdoor patio is a plus. One worker, Harleen, stood out when I first went to this location because I had no idea what I wanted but she guided be thru what they had. So thanks a bunch. High five my friends! read more

Very accommodating for celiac disease people. Changed gloves, used unopened cheese and lettuce to avoid cross contamination. Thank you.

Went with a friend a little while ago. Ordered a burrito with chicken and the chicken tasted like someone smoked a pack of menthols while they were cooking it. All I could taste from the meat was smoke and nothing else. Ended up throwing the burrito away after three bites. Service was fine, but with food like that I'll never go back. read more