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Chipotle Mexican Grill

2.2 (55 reviews)
InexpensiveMexican, Fast Food
Closed 10:45 am - 10:00 pm
Updated 2 months ago

Order Chipotle Mexican Grill Takeout or Delivery

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Miguel A.

Unfortunately, my experience was significantly below the standards I typically associate with your brand, and I felt it was important to bring these issues to your attention. Upon entering, I was immediately struck by the discernible lack of cleanliness throughout the dining area. The tables appeared unsanitized, garbage receptacles were overflowing, and there was a noticeable absence of essential amenities such as napkins. This overall unhygienic environment created a rather unappetizing atmosphere, which regrettably led my party of four to opt for an to go order rather than dining in as originally planned. Furthermore, I observed a general lack of efficiency and an unprofessional demeanor among several staff members. There appeared to be delays in service, and some interactions conveyed a less than welcoming attitude. However, I would like to specifically commend one male employee, who handled our order with exceptional professionalism and a positive attitude. He efficiently prepared all four of our burritos and provided a commendable level of customer service, despite what seemed to be a challenging operational environment. His dedication truly stood out. I encountered an issue when attempting to apply my loyalty points to the purchase; the system was apparently non functional at the time of my visit, preventing me from utilizing my accumulated rewards.

Rice on the floor?
Mandi T.

Staff is good. Food is good. Dine in is not recommended. Tables not cleaned after each customer. Food on the floor.Lights are out. I

Chipotle is good, but this location is quite unfriendly and lacks proper training... Cashier was very unapproachable, no greetings, no thank you's, honestly nothing was said besides "cash or card". The store didn't have sofritas so I decided to go with a veggie bowl. Apparently guacamole doesn't come with the veggie bowl anymore, so I was charged extra for my meatless bowl. Not a big deal, if the workers were friendly, but this wasn't the case. Definitely disappointed.

Splattered walls by the booth
Rachel Q.

If I could give this Chipotle location less than one star, I would. It's specifically the Dodge St/ Wacker Dr location that is hands down one of worst restaurants I've ever seen or been to. Everything was SO dirty (I don't think pictures could capture the filth), the food was cold, the tortillas were torn, they didn't have any baskets and half the food options were out and nothing was fresh (crunchy cold rice). The ice machine was broken so the fountain drinks were warm and they had no teas or agua frescas ...I've been to this location two times now (won't be a third time) and they're always super understaffed. It's unfair for the young people working there to have zero leadership, trainings, or structure and have to keep the business running by themselves. Maybe this chain isn't popular enough up here to support the business. Its a pity bc this is the closest location we have and my husband and I both wish it wasn't such a dumpster fire.

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5 years ago

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5 years ago

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9 years ago

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9 years ago

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6 years ago

The food was gross. I found multiple hairs in the food. The service was slow. Will never go there again.Chipotle Burrito

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6 years ago

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8 years ago

Amazing service and insanely clean!! Everything is fresh and well made. Everyone was working hard and they were all very kind.

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6 years ago

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9 years ago

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9 years ago

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9 years ago

Great food and great service! Way better than pancheros! When I went it was very busy. The service was still great though.

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4 years ago

tj was showing great guester service he got me and my friends in and out under 3 minutes

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9 years ago

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9 years ago

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8 years ago

Thank you for especially generous and kind service!!! Clean restaurant. Tasty food. Nice atmosphere

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Review Highlights - Chipotle Mexican Grill

Everyone I knew said the same thing..."It's like Pancheros, but WAY better!" I ordered a chicken burrito.

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Five Guys

Five Guys

3.1(41 reviews)
0.0 mi
$$

Great ordering experience tonight. Fast and efficient. The order was accurate as well. The reason…read morefor only 4 stars is because the fries cup wasn't even full, and there were absolutely no extra fries in the bag, as per the usual. To make matters worse, they weren't fully cooked through and a bit raw (warm temp and gooey) in the center. Some were completely translucent in color still. They just weren't up to the usual delicious hot fries we are used to from here. It was a bit busier tonight and one of the soda machines had a sign over it saying the ice was out and to use the other machine. For once, the music wasn't super loud, which made for easier conversation.

Stopped in on our way home on a Sunday afternoon. Regular burger for Rick and the patty melt for…read moreme. I really appreciate that Five Guys lets you customize your burger toppings. And I don't mean just "Hold the pickle, hold the lettuce, special orders don't upset us" - I mean grilled onions, jalapeños, mushrooms, green peppers, A-1 Sauce. A nice set of options. And the fries? They are locally sourced - I think ours were from a farm near Centralia. Truly are hand cut, fried to perfection, and an extra scoop in the bag. And I always love a place with a Coke-centric "do it yourself" beverage center. Friendly service - although that's a standard in Iowa. Too much ice in the parking lot. But that's not their fault - and also - standard for Iowa in the winter.

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Five Guys
Five Guys
Five Guys

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Burger King - Classic Wrap
Spicy Wrap
Honey Mustard Wrap

Burger King

1.8(10 reviews)
0.3 mi
$

Ordered the trio special. I ordered my original chicken sandwich without mayo. When I took the top…read morebun off to add ketchup, I could see they had accidentally put mayo in it and wiped it off. The chicken fries were slightly doughy so maybe oil not hot enough? They were out of ranch dressing so I opted for bbq. It's a big tangy. The soda machine was out of all flavors except orange and cherry. I'd say they need a little more organization in ordering supplies. Very quiet and empty, not at all busy, in here at 4:45 pm on a Sunday. It could use a bit more cleaning as I saw ketchup on the side of the bench too.

The Chicken Wrap is only $2.99. In the TV ad I felt it leads you to believe that it is a piece of…read morechicken pattie from the Classic Chicken Sandwich. It is not. It is a chicken patties cut in half. As thick as a tenderloin. What I don't understand if they have another line of chicken patties coming out. Why do they need to cut the patty in half. And the tortilla shells was way to big. It tasted great I had to go get another one. The lobby had a person on the floor using a spray bottle whipping down the tables. ((Which I love to see.) The whole place was very clean and maintained. Personnel was awesome. This was at Noon on a Saturday. Great job Burger King on JFK

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Burger King - Royal Crispy Sandwich, Chicken Fries, Chicken Nuggets, Original Chicken Sandwich, Drink

Royal Crispy Sandwich, Chicken Fries, Chicken Nuggets, Original Chicken Sandwich, Drink

Burger King - Classic Wrap
Spicy Wrap
Honey Mustard Wrap

Classic Wrap Spicy Wrap Honey Mustard Wrap

Burger King - Whopper, Drink, Fries

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Whopper, Drink, Fries

KFC

KFC

2.7(7 reviews)
0.7 mi
$

I was tired of being disappointed when I wanted a pot pie and they were all out of them. It was…read moresuggested to me by a worker that I call ahead and make sure they have them and they would hold some for me. Recently, I called them and the man who answered was nice and said they would hold two pies for me and my order would be ready when I got there. He asked me when I would be there and I said, "15 minutes." I got there, pulled up to the order box and told them I was there to pick up an order. When I got to the window, the worker said he had no record of my order. After I was made to wait 10 min. (there were NO other customers there but me) I was fuming. I parked my car and went inside to complain. When I told the "manager" that I had ordered over the phone she claimed that they don't do that and that whomever I had spoken to was "lying" to me. Huh? I demanded an apology and received an insincere one. They then brought out my order and the manager said it wasn't mine and that it was for delivery. Her co-worker said it was mine. It was. She sarcasticly said, "Sorry again." I said, "Don't talk to me." She then ran off, screaming "Leave me alone!!" One worker yelled at me, "Get the hell out out of here!" I took my food and as I was leaving, I said, "You are the ones who screwed up, not me." Another worker says to me, "Why don't you go cry about it?" As I was getting into my car, the manager screams at me, "Don't ever come back!" As though I would! As I drove home, she kept calling my cell (the phone I had used when I called them) over and over and hanging up. What kind of sick person does that? WTH? My son later called the store, she picks up and says to him, "If you mess with us, we'll mess with you!" and hangs up. As far as I am concerned, these people are all lunatics and I don't know how they stay in business.

The dining room is a stick, grimy dump. The people working there are rude. The girl stared at us…read moreout the window trying to intimidate us as we drove away. When I confronted them she blamed her "Asperger's Syndrome". Thats a new one to me. Didn't even eat the food. Got my money back. Plenty of other placed to eat where you don't get attitude from the staff and excuses from the manager.

Chipotle Mexican Grill - mexican - Updated May 2026

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