I went to this Chipotle on Saturday 19... around.. 1...2 pm for lunch, and I was pleasantly surprised with my experience. The tall young woman in the line, I asked her what her name was and it was .. sheela.. Shayla? Not sure! But she was the sweetest thing. She answered all of my questions and was polite and nice, when I went to pay, the older woman at the cash register was quick and efficient, she asked how I was and she talked to me like I had known her for years. The chicken was cooked well, and of course the chips and guac were good, as usual! Keep up the good work guys, Katie read more

The NEW al pastor chicken was sooo tender and juicy. Service was nice and everyone assist as needed, all items were in stock even the lettuce. One thing that wasn't was the chips, but it doesn't bother me too much. The parking lot is really bad with the potholes but hopefully it'll be fixed by summer read more

Chipotle Mexican Grill - Fast Food Near Me - Columbia Heights, Minnesota

Fast service, good portions, and friendly staff! One of the best chipotles I've been too. Prices were reasonable 14$ even for chicken bowl, chips and guac. Only bad part was that the meat was super low at 7:09 and my chicken was cold. Tables were dirty. Chips tasted fresh and not burnt so you know their oils is changed weekly and filtered. Guac tasted ok. Needed more lime and salt. This is the perfect place for a post workout meal, the planet fitness across the street. With a few improvements I can see this place as a five star place. They have fajitas! read more

Chipotle Mexican Grill - Chicken bowl, chips, guac and water 14.00$ - Fast Food Near Me - Columbia Heights, Minnesota

A little busy when I came in but very attentive and good service! Food tastes as yummy as you'd expect at chipotle :) would come back again

Food was good, but I ordered online a salad and they gave me a bowl. I had to go back in and get my dressing cause they didn't even include it. Disappointed. :( read more

Chipotle Mexican Grill - Chipotle bowl that was supposed to be a salad... - Fast Food Near Me - Columbia Heights, Minnesota

I was a bit skeptical after reading all the horrible reviews but food was delicious and fresh, staff friendly and prompt. Definitely will be coming back! read more

Everything about this places screams unprofessional and that we don't give a damn about you. Yet again, rude staff and they charge you up the ass for no food, next time I will bring this up instore and cause an issue. Believe that, do something about your shitty establishment read more

Chipotle Mexican Grill - You pay for double meat and this is what you get. - Fast Food Near Me - Columbia Heights, Minnesota

When I got to the counter to order everyone just looked at me. No one says hello, or welcome to Chipotle. I stood there for almost 5 minutes until she says "what can I get you" And I was the only one in line. I didn't even get a "I will be right with you". Just for the bad customer service I definitely won't be going back to Columbia Heights location. The employees act like they have Major mood disorder. read more

Won't take in person order 7pm on a Saturday. Online only but no signage indicating that until you go inside.

Messed up my online order had to make two trips and order It in store just to get the food I paid for- wouldn't even give me my money back even they were costing me gas on two trips and the time I had to take clocked out of work to drive back and forth. They left 70 percent of the ingredients off my online order read more

By far the worst experience I've had ordering food. Got a burrito bowl and added all the extras, guac, queso, a tortilla on the side along with the freebies. I received very dry chicken, rice, beans and corn. They also messed up the quesadilla on the order. This was not due to being short staffed. Definitely never coming back. read more

I ordered online, three bowls, two chicken and one double steak. I also ordered chips and salsa with all three and 4 tortillas. I ordered a Sprite and Coke. The only thing I got was the three bowls and one order of the chips and salsa and the side of sour cream. I tried to call but the automated system won't let you talk to anyone. I tried to do the talk to Polly thing and that didn't work. And before you want to blame the person that went to pick up the order for me I would say that if they are going to put the order up on the shelf as ready to pick up they should have all the items in there. That is part of the job of the person putting together the to go order. Maybe they should take their time to read the order and take more care in what they are doing. This location is a waste of time and money. read more

Super kind employees. Ordering is only online right now and it was not working for me. I went inside and asked if there was any way to order inside because of my issue. The person was so nice and helped me out. Thank you! read more

We at least go once a week tonight we went and ordered our same order which is about $50 there was a line of people to get in the door that was OK all the workers were sanitary they had gloves and there masks on Then A group of 6 to 7 teenage maybe teenage boys came in not one of them were wearing a mask over their face at all it's 30 a very uncomfortable very crowded we will never return there again read more

This food amt this place wss terrible! Rice was undercooked and thr chicken was wayyyyyy over salted. I LOVE spice but this meat tasted like someone poured a cup of salt all over my meal. I won't go back to this location. read more

This chipotle is horrible!!!! They never answer the phone , always switching up the menu and they never have no napkins or fork.... How do you not have no fork it's f****** CHIPOTLE. PLS IF YOU LIKE CHIPOTLE DO NOT GO HERE IT WILL RUIN UT FOR YOU read more

Placed an order online; said it would be done at 545pm and I arrived at 550pm. They didn't even know I had placed an order so two employees scrambled to get my order done (it was only 2 burrito bowls) They messed up my bowl and had to redo it. Then I bring it home and realize they messed up my husbands order. I was expecting maybe a discount or free chips or something small to make up for the inconvenience but, nothing. Not even an apology. There is a reason someone orders online so if they have to wait for it to be prepared, what's the point? And really, the employees just had to read off a single piece of paper to get my order correct and they screwed up twice. Very unhappy and won't be going there anymore. PLUS every single time I go there, the food is COLD! read more

I understand staffing shortages are very prevalent, but this specific chipotle location struggles. It's not worth ordering online to pick up in store...it'll end up taking an additional 10-15 minutes for your food to be ready. It's better off to wait in line! One thing I've noticed is that many of their workers have a difficult time communicating with customers. read more

Could be a little cleaner but it is reasonably clean with lots of seating and very friendly staff who gave me exactly what i asked for both times I went (and my order I a little bit complicated) read more

I eat at this location 2-6 times per week. They're generally pretty quick and I would say slightly above average on prep speed most of the time. It just depends on who is working. I'm usually in and out in about 5 minutes. If you see a line out the door of people waiting for some delicious Chipotle, and then complain about a wait time, maybe you should consider taking a course in logic. read more

Was reluctant to stop here bc if bad reviews but then realized how petty they all were. Great service. Great burritos.

I ordered on line and when I arrived my food was not read. They could find my order the "manager" I use that very loosely was very rude from the start as I used him my printed copy of my order he was focus on where my name was on the document. I asked why that mattered. He said he had to look up my order I asked why can't I tell you what my name is and you look it up? He finally agreed to take my name and finally found it after a couple minutes. I asked what compensation I would be receiving for waiting after I ordered online so I would not have to wait. He offered me chips, guacamole and queso. After he throw my order together I checked it only to find that he put 2 bags of chips, guacalmole. When I asked for the queso he walked away. I continued to check my food. I notice he didn't add chicken to my son's quesadilla. Instead he put it on the side I was fine that it was there but because you didn't prepare or see my order before I came I get a throw together preparation. When I said something to him he said I was rude although he was the one that was rude for walking away from as I was still talking to him. I let him know I will be reporting this to his store manager and he seemed the least be worried. So I thought I would Yelp as well. Worst service at Chipotle I have ever received and I love Chipotle. I will be following up with the general manager although he didn't provide that information. I will be looking it up. read more

Great food and always great service. Everytime I come in always quick to help and get me in and out in a timely manner.

please teach your staff how to wrap a burrito before putting them on the line in a busy dinner rush it was actually painful to watch miss girl absolutely destroyed my burrito, devastating read more

Find a different Chipotle to eat at. I ordered food to go and they didn't put napkins or utensils in the bag. I called the manager about it and he was a total dick about it. Go to a different Chipotle this one sucks. Read the reviews they all say this place is crappy. read more

Fastest service at this location ever! This location has the sweetest staff! The line was so need! I'm very impressed. Good job Columbia Heights! Keep it up. read more

This place usually has my order done on time and correct. Once in a while they mess up on my orders though. Overall a good Chipotle location. read more

This is the worst Chipotle. Parking is great and it's close so I go but they consistently let me down. Today they are out of lettuce as they continue their consistently slow pace. Someone needs to fix this. read more

The last time my family and i went here it was somewhat of a lost cause. My son ordered a cheese quesadilla and we got a tortilla with non-melted cheese in the middle. They forgot to make the tortilla and cheese into an actual quesadilla!! They service was fast but the lady at the cash register was not paying attention at all. She asked if we wanted fruit or chips and I said fruit. She gave us chips. Overall, I WOULD NOT RECOMMEND THIS CHIPOTLE! read more

I live near this newer location, and I received a coupon in the mail specifically for this store: Buy one burrito, bowl, etc, Get one free. It sounded like a heck of a deal, so I decided to take advantage. I could tell that they were having a busy day. When you send such a great promotion out to the community, you'd better be prepared to serve a higher volume of customers. The line clipped along at a steady pace, but the employees were clearly flustered. My husband and I had to repeat ourselves many times when requesting ingredients for our burrito bowls. They started putting the cover on my veggie bowl, and I had to stop them to remind them that they missed the guacamole, which should be included by default in a veggie bowl. The real kicker was the checkout process. I was eavesdropping on the transaction in front of me, and the cashier blurted out "Give me your money. You think this food is all free?" I could tell that the customer she was speaking to was seriously taken aback, but she handed over her credit card and paid. Then came my turn to check out. I handed over my bogo coupon, and the cashier said the exact same thing to me... "Give me your money." Really? Is that your catch phrase?... Because you should really get a new one. Any transaction where I've ever presented a coupon, the coupon comes first, is applied to your purchase, you're told your final total, and then you present your payment. I guess she was expecting everything up front, but I know I'm not the only one who won't hand over my credit card until I know how much I'm paying. Give me your money? Give me a break. If you don't want to deal with the coupons, go smash some guacamole, and let someone a little more courteous take over the register. The food was just fine... As good as any other Chipotle experience, and we really did appreciate the buy one, get one coupon. But if you were looking to drum up some loyal customers with your promotion, you really fell flat. read more

If the fate of the world depended on this location to properly wrap a 6 ingredient burrito then we'd all be screwed. Every. Single. Time. I go to this location(which has become less and less frequent) they just smash everything around, never containing the few ingredients into the tortilla so when I get home I essentially have a sloppy tortilla bowl. Absolutely sick of this place. Pancheros will get my money from now on. read more