The best bowl I've ever had and I really have to thank Irvin for it and for creating such a wonderful atmosphere. Everyone was so kind and generous and I can't wait to come back! read more

This is or should I say "was" got to for a quick and nutritious meal. On Jan 9th we ordered a salad and burrito ahead in the app. My partner picked it up after a long day at work and brought it home. While his burrito was edible my salad contained several chicken bones of various sizes. I'm so thankful I did not choke or break/chip any teeth. I sent images to chipotle of the bones and even filled out the survey requested by them via email the next day. I literally kept a couple of the bones in the fridge for a month - never ever hearing back from Chipotle about the hazardous bones in my meal. Beyond disappointed and haven't been back since.! read more

Hi Chipotle fans! I have not been to Chipotle in a while but with kids it is a great choice. Firstly I have a celiac child and we do not have a lot of options when it comes to restaurant food but the taco kids plate is gluten free and makes for a good kid option. It lets the kids build their own taco and give them a few choices to do it with. This is a life save for a parent. So I am probably adding a start for the kid friendly option but I am good with that! :) read more

I get that Chipotle dinner rush is busy but jeez this one guy got every single word i said wrong and was just not paying attention. Tried to just toss ingredients onto the burrito without asking. Didn't listen to a word I was saying toward checkout too busy trying to chat with the people working next to him. Dude with the clock tattoo on his arm stinks! Effed my food, slowed down an insane line, and it would've been worse if he had to remake the meal had I not basically yelled no don't put that in there! read more

I used to get the food from other Chipotle, which was as busy as this one. Whenever I went to pick up my order at the other Chipotle, someone always acknowledged those who came to pick up the order even if everyone was busy and it was not his/her job. So we always waited to be served. Now, this store in Boulder has no communication at all. When I went to pick up the order at Chipotle, I was the only customer there for pick up. No acknowledgement. I waited there for a couple of minutes. No Acknowledgement. There was just one bag waiting, So I assumed that I just needed to pick it up. So I did. Today, I went to pick the dinner up. There were 2 people in front of me for pickup. Two employees came in front of us but did not say anything and completely ignored us. So I thought we needed to pick our food up, just like last time. I checked the names on the bags, and then suddenly, a man came to tell me, "You cannot touch the bags!" in a pretty harsh, accusatory manner. I apologized, and he finally took care of the waiting customers. When it was my turn, he asked my name and again told me, "You cannot touch the bags." First of all, there should be some employee training to acknowledge customers even if they could not help. And there should be a clear rule written somewhere as the email said to pick the order up from the shelf" which was not used. And the employee who yelled at me probably needs to learn how to speak to customers. There are many, many options in this town other than Chipotle. read more

Chipotle Mexican Grill - Mexican Near Me - Boulder, Colorado

The brisket bowl on TV looks amazing! So I decided to order it, what a disappointment. First off I barely got half a bowl, and thank goodness I was wearing my glasses so I could make out the Brisket from the beans. And the price was $16 and I'd say I wouldn't even pay $10 for this crap. Time to sell my stock holdings cuz this s*** they're serving isn't cutting it read more

Chipotle Mexican Grill - Supposedly this is their expensive beef brisket... - Mexican Near Me - Boulder, Colorado

This place was so filthy. Was quite disappointed on how every single table was dirty and it wasn't that busy so they could have cleaned up. Service was definitely good and the food was mediocre. I only came here because my daughter likes their food. I don't care for chipotle if I'm being honest. I feel it's definitely overrated and their steak is more fatty than actual steak. Steak shouldn't be chewy. I got the bowl. I probably had three bites and threw it out. Biggest thing though was how dirty this store was. Definitely disgusting read more

Chipotle Mexican Grill - Mexican Near Me - Boulder, Colorado

This one is operated by idiots, go to a different one. Last night I got a bowl and chips and queso. The cashier forgot to ring up the chips and queso so I had to pay again. After that he's like yeah bro we are out of chips and just gave me a 1/4 filled cup of queso, no receipt and just was like "next" Edit* I did contact customer care with chipotle and they stopped responding after I said I wasn't given a receipt. I gave a copy of my credit card bill showing the date place and time and still no help. read more

I have not been here in over 5 years. I had not had experiences good enough to return, But recently, needing more options for takeout, since I have vision challenges to much home cooking, we decided to try again. It's a convenient location for us. We ordered aa burrito bowl which was the perfect size for a small meal for two. We chose the ingredients to cover both of our tastes. The biggest let down was the highly advertised carne asada. The pieces were tiny, hardly the size in their pictures and very over cooked, all dark brown in color. A few pieces had some gristle but not much. The brown rice, black beans, corn salsa, tomato mix, shredded cheddar were fine and well balanced. The guac tasted OK but looked as if it had sat our quite some time and beginning to discolor. The order was ready on time and still warm. It was also very affordable. We will probably go back again when we need some quick takeout but will likely choose a different protein, maybe barbacoa which I like or another special should there be one. read more

This was the most flavorful amazing chipotle I have ever had. My compliments to the chef so so good loved it!

I normally always like my chicken fajita bowels from this spot, but tonight it tasted like sugar had been added to something, way too much if it! Not sure if it was in the chicken, or corn or both, but it was so disgusting I couldn't finish it. I hope they're not going the way of junk fast food and sneaking sugar into everything thinking people will like it. Please, Chipotle go back to your original healthier recipes without sugar or weird sweeteners in it! Hoping the next visit will be better, if not I need to find a new place to eat at twice a week. read more

As I have mentioned before, my standard chipotle rating is around 2 stars, with the main reasoning for it being the high quality of their food. This specific Chipotle has fallen below that due to many things. One, they are still frugal as hell here with the food portions. Two, the service is rather slow for a Chipotle. And Three, the line here is almost always out the door. On multiple occasions I have had to just leave due to their being way too many people. I would suggest going across the street to QDOBA, it's cheaper, less crowded and pretty much the same quality. Also this Chipotle is mad narrow, like more narrow than they usually are. read more

My boyfriend ordered a wrap inside of a bowl and he got about half of what I got inside of his bowl. When he's paying $9 and then extra for the tortilla, these portions are ridiculous. My portion was the amount that I usually get but it seems like because he got a wrap inside of it, They did not fill up his bowl as much. I split mine in half and one half was the same amount as mine. Said he won't come back to this location unless they fix this problem . read more

Chipotle Mexican Grill - My boyfriends portion of food. Unacceptable! - Mexican Near Me - Boulder, Colorado

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Ordered a Chicken bowl, what I received was a rice bowl, so little chicken I did a double take, and questioned the server. She just looked away, and took the next order. The cash taker/manager saw what happened, and ignored me also. Been going here around 10 years, off and on. You would think a restaurant would make every effort to satisfy their customers, but after reading other reviews here, I'm not the only person getting shorted food, and feeling ripped off in the cattle line. Wrote in the experience to them, they offered a 2 for 1. Really? read more

It's really good and the staff is fast and efficient The line isn't the best but the food is made quickly read more

Chipotle Mexican Grill - The line - Mexican Near Me - Boulder, Colorado

Terrible customer service Unfair portion sizes. I received 5 chunks of steak in my burrito bowl and a sprinkle of shredded cheese. The employees were rude and slid my order at me in a big at the end of my transaction. I will NEVER return to this chipotle location and strongly advise anyone interested in a decent chipotle experience to avoid this location at all costs.. I would rather eat at smash burger or Taco Bell.. so dissatisfied with my experiences at this boulder location. read more

I ordered three tacos for pick up. They came in the burrito bowl, bowl, and all the toppings were in the bowl along with two full taco shells, but my last taco shell was only half the shell and I will never return to this chipotle again. read more

Chipotle Mexican Grill - The half taco shell - Mexican Near Me - Boulder, Colorado

I visited this chipotle tonight and was very disappointed in the lack of training for allergies. I told the woman working that I had a gluten allergy - she did change her gloves, but when I asked her to use clean spoons she said she can't. When I said I would have to skip then, she left for a while and came back with 2 spoons (for my entire order?) she used the clean spoons for the first two items then kept on going without changing anything. When I asked for a fresh container of cheese and lettuce, she told me they were fresh - I said I needed a clean container due to cross contamination, and she rolled her eyes at me. She sighed loudly and looked in the fridge and couldn't find any. I asked for lettuce from the salad section at the front. This type of experience made me feel awkward and singled out for having an allergy, and clearly this employee was not trained on allergen protocol. Additionally, the ice machine was out, and 5 of the 6 soda options I tried were empty too. No napkins or forks were out. Worst chipotle experience I've had in a very long time. read more

First time trying the chipotle honey chicken, the employee in the front of the line gave me about a half scoop of chicken, I asked for a little more and was generously provided with an extra two pieces of chicken. Not worth the money. Horrible location read more

I placed an order for school staff and it needed to be ready at 10:30. Because there is a 15 item limit to group orders - I had to place another for 4 more - which would be ready 20 mins later! I was pleasantly surprised that it was ready at 10:35 and all 19 were right! Thank you to the manager who made that happen - she runs a well oiled ship. read more

I used to really like this place. Lately it always seems dirty. Couldn't find a clean table at all. They also started closing at 11 but they pre-close at 9:45 pm. So they might as well be closed because the options become mid. Scrapping the bottom of the chicken bowl an hour and 15 mins before closing seems crazy. read more

Chipotle is always amazing!! They always make my burritos here stuffed. I do miss the prices from Chipotle from a few years ago. I just skip the chips and guacamole now. read more

Female servers were so rude and impolite. They should not be in costumer service industry at all . I did not have a good experience whatsoever because of a mistake they did and were hostile towards me because of it . Do better Chiptole. Thursday August 15th 2024 @ 12:30-1 read more

My burrito was $11 and is smaller than what I'd feed a kid. Literally the size of a pop can I fit it into my pocket read more

Chipotle Mexican Grill - My burrito, the size of a pop can - Mexican Near Me - Boulder, Colorado

Amazing service, the line moved at the speed of light (I have vertigo so this was a little hard for me). The rice? divine. delectable. sweet? I stole two tortilla chips from my "partner" and they were perfectly salted. The metal walls reminded me of my time in juvie but the wooden walls.... reminded me of home. Would recommend this small business! read more

Chipotle Mexican Grill - big bite for a big chipotle girl - Mexican Near Me - Boulder, Colorado

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This chipotle feels notorious for trying to rush you through for your order. I ask several times for one thing at the beginning of the line and they keep trying to pass you to the next part of the ordering before you're even ready for those options. Then because they are rushing so much they charge you extra. We were the only people in there and were still be rushed like there was a line of 40 customers. All people want is to say their options and for the workers to take their time in getting it right. read more

I recently had a very disappointing visit to Chipotle. I ordered a kids meal and chose chicken for my protein. When the lady scooped up the chicken, she shook off some from the spoon and even took some out from the plate, which was very confusing. When I asked for extra sides, she gave me an attitude and started helping the next person. I had to ask the cashier for the sides I needed. The cashier, Au*, was nice and polite, but the guy next to him didn't even offer me a bag and started helping the next customer before I had even paid. When I asked for a bag, he gave it to me very roughly. This was the worst experience ever, and they need to do better. read more

Definitely the last time I go to this Chipotle location. The last 3 burrito's I have had there have been so poorly wrapped and they look like a brick and not a remotely tight burrito. Falls right apart. The employee wasn't even looking down as she did it, couldn't care less. On top of this the chicken was the scrapings of the bottom of the bucket while a fresh batch sat ready to go behind them. One disappointing visit after another. read more

Our family gets chipotle take out once a week. This location is hit or miss on food quality. It is frequent that we get the wrong order or missing items. Again tonight we had our shells missing from the tacos and a tiny bit of filling in a bowl. It's becoming disappointing to have constant failure in takeout. I would suggest only ordering in person so you can watch them because without a watchful eye the workers are dishonest with what they give you as your order. They are basically stealing your money if you get takeout. read more

Huge fan of what they got goin on here. Phenomenal lunch today... brisket was fantastic. Words that come to mind include nostalgic, genuine, life changing, sensual, basically a mouth orgasm. Again huge fan of this establishment! read more

I was behind a kid in line who right up front told the employee working that he had a dairy allergy, she did change gloves upon his request. However he asked that certain items be taken from the back for his bowl to avoid cross contamination. He was super nice and clear about it. The employee however scooped food right from the general stations into his bowl and told him "it's fine I don't see any cheese in it" the poor guy just asked for his bowl to be wrapped without adding any more toppings and left. Super rude and unkind treatment from the employee. read more

Just had this chipotle and something was extremely off. The food was bland and hurt my stomach immediately after. The chips were undercooked and under seasoned. Not sure what was up with that but the whole experience was pretty mid which sucked cause I was craving chipotle today. read more

The store was dirty, with overflowing trash cans and litter scattered everywhere. Seeing the condition of the place made me feel uncomfortable from the start. We waited at the counter for about ten minutes without being helped. I understand that sometimes there can be delays, especially since I've worked in fast food myself, but I had placed a mobile order 20 minutes before arriving, and it was already ready. I could see it just behind the rack. Rather than putting my order on the designated mobile order rack, it was left on the counter just out of reach. My friend and I weren't the only ones waiting, and we spoke with another customer who was also hoping for someone to acknowledge us and hand over our mobile orders, which were already prepared. He mentioned that he had been waiting for quite a while and couldn't understand why the store offered order-ahead options if it was still going to take an unreasonable amount of time to receive food that was already made and packaged. After waiting and noticing that no one seemed available to assist, I decided to grab my food before it got cold, especially since I had already paid for it online. At that point, a woman who I assume was the manager, a short, chubby black woman, unfortunately I wasn't able to see her name tag, walked by and gave me an unpleasant look, though she made no effort to assist us earlier. Instead, she grabbed a chair from a nearby table while continuing to give me angry glances. In doing so, she accidentally bumped into an older man passing by, which was uncomfortable to witness. It was extremely clear that she wanted me to know she was upset about me grabbing my own order, as she kept glaring at me with direct eye contact the whole time, until she bumped into the man and apologized like she was embarrassed. It's disappointing that rather than focusing on helping a customer, her attention seemed more on expressing frustration with me. Overall, it was a disappointing experience, and I would have appreciated more attention to service. This was an incredibly disappointing experience. Chipotle isn't cheap, and I feel I was more than patient waiting ten minutes for an order that was already prepared. I regret choosing this location and leaving a tip through the app. For the sake of the customers and the young employees, I hope the store can find better management. read more

I'm currently curled up in a ball after eating tonight's order of chipotle. I'm actually begging you don't want your body to feel like mine does right now. This is worse than any menstrual cramp I've ever gotten. I'm in so much pain right now Update- still in an enormous amount of pain. Just waiting to see if this will end up being food poisoning. Forget to also add- the portions were terrible and my bowl was half filled. Definitely the worst chipotle experience I've ever had in my life. Definitely won't be eating at ANY location for a while. This scarred me. read more

paid $14 for a tiny burrito that could fit in my pocket. for the amount of food in that burrito it would go for $5 out of a food truck. I was left still hungry after getting my pockets fleeced. the days of chipotles signature comically large burritos are long gone. It actually looked like a taco bell burritos that u would buy for $4. chipotle's price gouging is out of control for what u get. read more

This location is horrible and chipotle customer support is just as bad. I order extra rice except I was given no rice. The bowl I received was full of watery liquid will not be going back. read more

Chipotle Mexican Grill - Order - Mexican Near Me - Boulder, Colorado

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Server was very impolite. My experience was ruined because of her, I did not get a name but she was working 8/15/24 around 12:30-1pm. She was angry because I had asked for sofrita and chicken but instead she gave me sofrita and veggies. When I had spoke up about it is when she rolled her eyes and sighed and threw my food in the trash to start over. Please do better chipotle read more

Great food, always fast and tasty. They have pretty long lines sometimes though so I recommend ordering online for pick up if you're going at peak dinner time. read more

I have always been a supporter of chipotle but since moving to this area I have had constant issues with this location. I don't eat pork due to health reasons. I ordered a bowl with steak and I'm guessing they were out because they gave me a bowl with carnitas. I put a complaint in over it because I obviously couldn't eat this and never heard back. The second time I ordered here I ordered double steak double pico double cheese etc the whole works. I get the order after it was delivered to my house through the chipotle app and there were barely any toppings on it. I also put a complaint in about this experience and once again didn't get help with this issue. I've been paying for food that I'm not receiving which is extremely frustrating. I eat chipotle quite often and it's quite frustrating to constantly order here and be let down. read more

without a doubt best chipotle i have ever had. the steak 10/10. The service 10/10. the cleanliness 10/10. Definitely if you want an insane bowl that will leave you speechless, you have to come to this chipotle. read more