Do not under any circumstances trust these people with anything .Use anyone but them and do not…read morerepair any vehicle for them .We repaired two vehicles for them they paid for one and asked for 30 days to pay for the other. Many people told me not to trust them but in good faith i did .My mistake , that was 1 year ago still no payment one story after the other they hang up on us when we call.. STAY AWAY!!

Verbally quoted $203 to transport a running piece of equipment from Mayer to Dewey. Plus 3% for…read morecredit card. After completion, billed meat $303.00 and claimed I misheard. Sent me a text saying that it was on schedule but did not text price. Convenient way to change pricing. UPDATE After a short time, but after posting this review, Ireceived a call from the office manager who listened to the dispatch recording and confirmed that I had been quoted the lower price. She immediately issued a credit for the difference. Quality service should be measured by how a company handles a situation when things go wrong; TNT Towing handled the issue correctly. Kudos to the office personnel for bringing it to the manager quickly.

ACT towing rescued us and our truck and trailer in Seligman. Our new F150 Lariat wouldn't start and…read morenone of the usual suspects could be found... battery, starter,etc. The truck electronics were muddled and we couldn't get the emergency break to release. ACT trouble shot the problem and found a safe way to flatbed the truck without damaging anything. Even though Ford roadside assistance was waffling on dealing with our trailer predicament, ACT got us to our campground, got the trailer positioned and leveled at our site, and delivered our truck to the Ford dealer in Flagstaff. The ACT driver had decades of experience and man did that work in our favor. Getting stranded in the desert far from home on a COVID Sunday with an RV rig is a little stressful. Especially with two small dogs and 99 degree heat. We were so impressed with this company we gifted the driver the best bottle of California red wine we had on hand. If you have the option, call ACT.

On 16 June 2014, my wife, our pet dog Muffin and I were on our way to see the Grand Canyon, but the…read moreunfortunate happened and our minivan quit working at Seligman, AZ. The auto shop (Route 66) which we tried to get some help was not helpful at all in any way. Their towing was worse when they tried to take advantage of our situation, charging us $450 to tow our van from Seligman, AZ to Kingman, AZ which was double than what other tow truck company charges which we found out later during that day. We will never ever step in to the Route 66 Auto shop and towing, they are just plain horrible to do business with and will rob you blind. Anyway, our auto insurance (USAA) sent a tow truck to our aide, and that's when we met Larry of ACT Towing from Prescott, AZ. At first Larry was kind of shy, but after a couple of minutes on the road, we realized that we have met the kindest gentleman on earth. I was also surprised when he offered to bring our pet inside the truck cabin which other tow truck company would never dared ask that. Our insurance company covers the towing from Seligman to Kingman for FREE, that's about 75 miles away and because of our situation, staying in Kingman and having the van repaired will cost us a pretty penny. So we asked for a quote from Larry of how much they would charge us from Kingman to Las Vegas and I was surprised they gave us a very fair price, so we decided to be dropped off all the way to Las Vegas. If we ever see ourselves stranded by Seligman, Ashfork or Williams AZ area, we are confident that we are in good hands for as long as ACT Towing is around. They are professional, always willing to help, honest and reliable. Despite of our misfortune, we have met a person that makes us strive to be more kind to others. Thank you again Larry! God Bless you and your family...

Great service, and fair price! Andrew helped me move my Chevy C1500 truck which broke down to my…read moremechanic. Highly recommend Hoist Towing!

Hoist Towing saved me!!! I drove 4.5 hours to find my RV flipped over. After a full day of…read morefrustrating calls with no results, I THANKFULLY found Hoist. They were responsive to my calls and texts, showed up as scheduled, and were very fairly priced. Extremely easy to work with and friendly while I was going through a tough time. Thank you, Hoist!

Very nice people decent prices got my car to me right away. Very much recommend a helping hand. We…read moreneeded a tow and our Alternator done and it was done and under a day. Will definitely be using them again.

Short notice need of a tow. Underdog towing literally pulled through…read more When I need another rescue, this is my go to.

Just hired Ethan to recover my truck with a broken tie rod on Smiley Rock trail. The trail…read moreconditions were awful...washed out and covered with snow. There were many trials and tribulations with this insanely difficult recovery. He was very open and honest throughout the whole recovery. He not only did exactly what he said, but he honored his quote. I would have paid him way more for what he had to do. This is a stand up company, with a stand up owner. I definitely trust Underdog for any kind of recovery. Just a genuine, and honest guy, who you can 100% trust.

It's a sweet deal when you find a mechanic that's honest, friendly and fair priced. Kevin has done…read moreseveral jobs for me and I'm so happy with his service. He communicates well and provides photos of work in progress- full transparency! He goes above and beyond, and I really love supporting a family owned business. I highly recommend!

I first went to KB's Automotive because the mechanic I was going to was scheduled out for over a…read moreweek. Being a retired widow, with one car, that was impossible for me. I found KB's and they scheduled me for the next day. They are, very knowledgeable and fair priced. My last experience: My car died at Sunset Point Rest Stop on I-17, after a few days in Scottsdale. I called AAA and got a tow to KB's. On arrival and after the unloading of my car from the tow truck, Mrs. KB offered to unload my packed vehicle and took me, my luggage and my dog right to my door, and proceeded to help me unload my belongings. My car was ready the NEXT DAY! The issue, rodents chewing on wiring while parked in Scottsdale. Kevin will do all possible to accommodate you with knowledge, fair prices and going "the extra mile." Lynda B - Prescott, AZ

Claudia called me the morning of the tow to the body shop. She was warm and very courteous. Roy…read morecame and was able to tow my car out of my garage with ease!. He said he treats all cars as if they are his own. I believe it. This is a wonderful towing company. Unfortunately I am getting to know them too well.

We needed our truck towed back to our mechanic in Mesa after it broke down just north of Sunset…read morePoint. We are Triple A members so we requested service through them. They referred us to Tri City Towing. I called at 9AM to see how long it would be before the tow truck arrived. The dispatcher said 60-75 minutes. The driver never showed up. After 90 minutes I called back and was told the driver was 20 minutes away. Then the driver called and said he had to make another stop before he could pick up our truck. It is summer in Phoenix. We were lucky it was a little cooler and we had plenty to drink. If not we would have been in trouble from dehydration and probably needed to call 911. In addition there was almost no cell service where we were parked. We had to walk about 5 minutes to get service. We continued to wait. It took 3 plus hours for the tow truck to show up. Then he told us we would have to go back to Phoenix through Buckeye because he had to drop off another car. At this point it was not like we could say no. The air conditioning in the tow truck was barely working. The driver said the company employed 32 people and 2 mechanics. Clearly they need to hire one that knows how to work on air conditioners. We were getting very dehydrated from waiting so long to be picked up and the AC not working. The conversation with the driver was laden with the F word which we did not want to hear. When we were driving on the city streets he was following way too close to the cars in front of him. The last straw was the driver almost ran a red light right before our destination because he was too busy talking and not paying attention to driving. It took us over 8 hours from the time we called for the tow to arrive at our destination in Mesa. Unfortunately this tow company has the contract with AAA from Black Canyon City north past Flagstaff and over to Prescott. If you are an AAA member and they try to assign you to Tri City Towing do not use them. Tri City will lie to you about how long it will take for them to arrive. They will not tell you how many hours it will be before you are dropped off at your location. They will add other cars to the trip because they are more concerned about making money than customer satisfaction or comfort.

Have to say I'm a little disappointed. I had a 1 pm appointment, checked in for 4 new tires. I…read moresat down and waited patiently several people had come in after me and got oil changes scanners checked. After being there about 1 hour and 15 minutes my wife called and said she was ready and how long it was going to take. All the desk people were busy so I walked outside to see how far my car was so I could let my wife know. To my surprise it was parked same spot I had parked when I had got there. So I asked for my keys and left. No apology or anything. I hope they get it figured out. Update: They called back and apologized and I should of communicated more as well but they got my car right in and are doing the tires as we speak. I just wanted to say thank you for the professionalism. When you open a new company there are growing pains. I apologize for my part of not communicating and they took responsibility for there part. I will definitely be back

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.