I was extremely pleased with the outstanding, comprehensive safety check and service performed on…read moreour 25 year old Columbia Bay Quadra-Fire freestanding gas stove. The two service technicians, Tyler and Russel were impressive, competent professionals, who brought our stove back to top working order. I was also impressed during my phone conversations with both Mindy and Kaylee, when I called to arrange for the service. I learned that both the Chimney Sweep operation and Northcoast Hearth and Stoves are affiliated and they are family owned businesses. It was very clear to me that these good folks take pride in serving their customers well. They have earned my respect, "5 stars+" and I will not hesitate to call on them in the future. I will also recommend them to my friends and colleagues. Steve S. Arcata, Ca.

It took 2 weeks to get my call back but considering the time of year not surprising…read more The Dec quake caused my fireplace insert to stop working [no smoke out the chimney]. Anyway I was expecting a big bill and the replacement of the stove pipe inside the chimney. Showed up on time, Turned out the flue was blocked with debris that got knocked loose in the quake. For a modest fee I now have a cleaned stovepipe and unplugged flue in about 1h. I am very happy. Quick, Friendly very professional no mess to clean up. :) I will not hesitate to have them out again and recommend them.

Wanted to share my experience with American Stove Works. Hired them to sweep my chimney. They…read morecleaned the cap while up on the roof, and left creosote everywhere. When I called Bob at his shop, he told me "it's your chimney, it's your creosote" And, "the wind will blow it all off". Yeah Bob, right into my gutters! I told that Clown I'm never hiring him again.

Wow, I have never had a more unprofessional experience! Such an aggressive, rude, and pushy owner…read more I called to have our rental houses' chimney cleaned, they came and did so and never sent a bill or an invoice. Naturally I forgot about it, and how would we have known how much to pay anyway without a bill? So I receive an aggressive call several months after service was done on a SATURDAY demanding payment that day. The owner was so aggressive and called me back after I told him I would stop in on Monday to pay, relentlessly trying to get my personal address so he could come collect that day! I will never do business with them again and am quite shocked they have stayed in business this long.

2 years ago I would give in Eddie five stars. He was really good at cleaning and servicing my old…read morepellet stove. When I bought a new pellet stove from him he installed it and came out a couple of times when it was having problems. Neither time was he able to fix the problem in question. The last time which was February 2025 he said he needed to order a part for me and would come out and install it. Have not heard from him since. Numerous texts, phone calls and basically he's ghosting me. It seems that he doesn't want to work on a stove that he sold me. Very disappointing.

I cannot rate The Stove Doctors highly enough! I was new to the area and dealing with a nearly…read more100-year-old home. Every company I reached out to was such a disappointment until a neighbor recommended Eddie and his team. Everything from start to finish was exceptional. Extremely easy to reach, professional and their work was stellar. My family and I are eternally grateful and if you're in the same situation as we were, you won't be disappointed with their service. They've got a customer for life!

Jason and his team are fantastic. They completed my project on time and on budget…read more I had multiple change orders throughout the process of them remodeling my 2 bedroom cottage and they always responded with grace and knowledge. Jason and his team are hard working, great contractors and with that they are very busy. Sometimes you have to be the squeaky wheel to get your request answered but that comes with the territory. They are honest but busy. I would absolutely use their services again.

Built an entire ADU for me! From plans to final cleaning the place is great. Jason was keen to make…read moresure every fixture and fitting was to my liking.

They worked endlessly with us from picking tile for our 3 bathrooms, to completing the…read moreinstallation. It's beautiful and would recommend every time!

They did our kitchen with the tiles that we picked. Great people to work with and very friendly…read moreand honest. Awesome job, well done ,to our satisfaction. Thank you! Carbondale Ceramics. And Family .

The Compass Carpentry crew is amazing. They are highly educated craftspeople who do beautiful work…read moreand have extensive knowledge in the field of restoration. They are truly a delight to work with and are extremely helpful in figuring out how to achieve your architectural dreams!

We have had nothing but top notch work from Shawn and Ryan at Compass Carpentry! These guys know…read moreexactly what they are doing and how to do everything right (and if they don't know themselves they know who does). They work quickly, efficiently, and cleanly. They communicate very effectively and meet your needs. Their prices are not the lowest but neither are they the highest. They do wonderful work at perfectly reasonable prices and won't try to sucker their clients. Here is a sample of what we have had them do and it just keeps growing... Shawn resolved an electrical problem in three minutes that other electricians were estimating would take days. Shawn put in railings for our stairs and made a gorgeous mantle for our fireplace. Shawn also put up security lights for us. Shawn and Ryan replaced two broken down old windows with great new ones that are energy efficient. Shawn built a fantastic custom closet and laundry room cabinets for us that make the laundry room much more pleasant to be in and very functional and adjustable. We even had them build us a custom captains bed frame for my 6'8" tall hubby with storage drawers. Currently Shawn is repairing my Mom's back door and our gate that broke in the wind yesterday and tomorrow he'll be coming back to discuss a patio and garage project as well as fix some smoke alarms. I wish Shawn had been our home inspector because he immediately saw the issues we discovered only after we moved in. So now we are using his skills and knowledge to make our family homes better. They are great around kids too (an important thing for parents of small ones to note). I highly recommend them to anyone and everyone.

Refurbished pellet stove installed perfectly -- top-notch local service!…read more Nor-Cal Chimney Service refurbished and installed our Quadra-Fire 1200 CB pellet stove, and we are so glad we chose them! The stove looks and runs like new, and their attention to detail during the install was impressive. They made sure it was safe, up to code, and gave us helpful tips on how to use and maintain it properly.

These guys showed up on time and quickly to help us with a chimney problem right before Christmas!…read moreWe will be warm this year thanks to these guys. Couldn't be happier.

We had our old wood stove replaced for a more efficient one and new pipe also at the same time…read more Mendy at North Coast Chimney was very accommodating and worked with us with our budget. The staff was friendly . Thank you ! Joe and Kaye

Professional , friendly and local. Not a clip joint!!! No upselling here just good diagnostic and I…read morewould recommend them to others.

Colin has did work for our family for years. We had a brick pilar fence made back in the 80s and it…read moreis still beautiful. Love his work. He has always put in his time and effort. When I need quality work in masonry Colin is your man.

Colin Ott did some work for me years ago. It was ok. A couple of years ago I called his number…read moreand left a message because I was looking to modify the work that he had done. He never called me back.