They were patient and helpful . We were having issues with our chimney and was helpfulread more

I need it a mi e out cleaning for the home's chimneys. Jim was responsive, reasonable, and got the…read morejob done. I would recommend.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

We had Chimney Masters handle some chimney repairs a few months ago and couldn't be happier…read more They were easy to schedule, transparent about pricing, and thorough in explaining the issue and the fix. The crew was respectful of our home and left everything clean. The repair looks great and has performed flawlessly. A special thank you to Peter F, who came back out without hesitation when I had a concern. It turned out I was simply using something incorrectly, but he patiently showed me the right way and was extremely professional throughout. That level of responsiveness and customer care is rare. We're already planning to use them again to install another product to improve heat distribution. I wouldn't hesitate to recommend Chimney Masters.

I hired Master Chimney to repair my leaking chimney, but the experience has been extremely…read moredisappointing. The representative, Peter, charged me a very high price for the work, promising that several items would be replaced and that I would receive pictures of the repairs since I cannot access the roof myself. None of that was done. My chimney is still leaking. Peter also promised to return to inspect the work, but he never showed up or even called--I had to reach out to them myself. On top of that, I was asked to sign paperwork on a laptop without being given a proper chance to review it, which I regret. Overall, the job was not completed as promised, communication was poor, and I was overcharged for work that did not fix the problem. Based on my experience, I would not recommend Master Chimney.

We recently experienced a chimney fire in our 1971 home shortly after moving in, which was…read moreincredibly stressful. We didn't realize the chimney had a large internal crack and would require a full replacement and relining. Chelsea's Chimney was fantastic from start to finish. The owner personally came out, inspected everything, and took the time to explain what was going on and reassure me that it could be fixed safely. That personal attention meant a lot during a pretty scary situation. After paying the deposit, they moved quickly, within a week we had an entirely new chimney system installed along with a new cap. The work included removing the old flue tiles and throat damper, installing a UL-listed stainless steel liner with a lifetime warranty, insulating the flue, parging the smoke chamber, and installing a new top tile and top-closing damper system. Everything was clearly explained as they worked, which I really appreciated. The total cost was $5,400, which felt very fair for the amount of work, quality, and peace of mind we received. The craftsmanship looks great, and we now feel confident using our fireplace safely. Highly recommend Chelsea's Chimney if you want knowledgeable professionals who stand by their work and keep you informed every step of the way.

Brad was very thorough in his work. Our fireplace pilot light went out, so Brad promptly fixed the…read moreissue and gave our fireplace a proper clean and maintenance. He explained all the issues and steps clearly.

These guys are the best of the best. Back in 2021, the chimney of our 1930s bungalow needed a full…read morerebuild from the ground up -- a big project. Aragon was priced right, their crew was considerate, efficient, kind, and did an immaculate clean up. The job was right on schedule and Carlos was very communicative throughout. We even had a big storm blow through mid-project, and I had concerns about the big tarp covering the hole in the wall (where the fireplace was) blowing away from the high winds. Their crew came by within 30 mins and secured everything down. We've called them for inspections a few times since 2021, and we've had zero issues because they do high quality work. Scheduling is easy, Carlos and his team are always on time and always call to give advance notice of their arrival. I'm so glad to have them in our part of town and to support a local business who does truly honest and excellent work.

the owner came out with an employee to do the estimate. he was an impressive story of building the…read morebusiness that as almost 20 years old by a strong work ethic and fair pricing. I would highly recommend

The technician was super polite and professional. Michael communicated every step along the way. He…read morewas very respectful of our home. I wish the company would have let us know the price breakdown prior to the appointment so we could compare their rates with other companies. We may have received a lower price from someone else. This is the first time I've ever had a chimney inspected and didn't know what to expect. We received a basic cleaning plus a deep cleaning and It looks and smells very clean.

Tech arrives in a small commuter car with rod and a vacuum cleaner counts registers says it takes…read morean hour to clean ducts and it only cost $650 No thank You

Hired 301 Chimney / American Professional Chimney & Fireplace to replace an existing gas fireplace…read morein my home. Throughout the process, Stefan was courteous and answered all questions. Despite some early logistical issues, Stefan worked to develop a plan for success. The final result looks impressive and works well!

These guys were knowledgeable, efficient, quick, and cleaned up after themselves. Five stars.read more

They were quick to respond, took several photos and had a competitive price. They do charge $50…read moremore for the use of a ladder. So, regardless if you are on the ground floor or three stories high you will get their rate of $199 versus $149. Not bad either way. I appreciated the photos before and after. I am personally convinced from the photos that my dogs shed every last piece of hair before their bedding is washed and dried. I am sure that drying times will reduce significantly with this being completed. I will recommend them to neighbors and my friends.

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

I have used American Chimney and Masonry twice in last five years. Five years ago I had them…read morerebuild my firebox on the fireplace. Their pricing was fair and they did an excellent job. Then a few months ago I needed an inspection of the fireplace for my HOA. Again their pricing was fair, they were punctual and did an excellent job. They are my go-to fireplace people. I recommend them highly!!

This is an amazing company. I had some water damage on a wall and I called the company that…read moreinstalled my roof. They then told me that the chimney needed a cap. I put a bid on Home Depot (rookie mistake) and had 2 contractors say I needed a cap that could be installed for $900. That didn't seem thorough so I called evolution chimney. They had a young man and his partner came out and they went in the basement and to the roof and told me all the work I needed done. They had to add a new and wide liner, fix the deteriorating staccato, ensured that there was no chance of carbon monoxide and of course the cap. It was well worth the investment. The first appointment I had there was a scheduling mishap so the woman that took my call offered to deploy an emergency weekend team but I opted to reschedule for the next week. The work was done in a few hours. I was worried about squirrels still getting into the attic so I put a metal trap up there but nothing has been in the attic since and no water seems to be coming through the wall. Highly recommend.

Professional technician and good quality work! A good value for the job required. Recommend this…read morecompany highly.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.