First of all this place should remove their reservation option off of Yelp if it is as they claim "not up to date". Made a reservation for 6 plus a high chair at 5:13pm. The stated wait time was 45 minutes. We arrived on time and were told it would be a longer wait time. After an hour more of waiting we were told that they didn't realize we had a "7th" person. Even tho the 7th person was a child under 1. As per chili's policy they don't seat more than 6 people together. Now since we were gonna be split up they could seat us faster. So after an hour and a half of waiting we finally got a seat. I usually opt for the fajitas meal but decided to try their new BBQ special. It came with a half order of ribs, sausage, fries and a Mexican street corn. Other than the corn everything else was total garbage. The BBQ ribs were bone dry and full of fat. The sausage was def undercooked and was stuffed with cheese. I'm fully aware that restaurants are staffed at minimum capacity and everyone is trying their best but somethings need to be fixed or you may as well stay closed. I could have saved myself the money and cooked for myself. Piece of advice for the management, update your wait times and reservation process on 3rd party sites and change your indoor dining guidelines to reflect actual state guidelines. read more

Until this national pandemic ends , there is no reason to come here. They are woefully understaffed and the new servers are not trained. Be prepared to wait at least an hour to get seated even with a largely empty store. read more

I went to this chilis Saturday night around 8:00PM with my mother - I was craving an old timer all day! As I walked in at 8:01PM I was informed they cannot seat the two of us because it was past 8PM. I then tried to call in to see if I would be able to get it to go, to which they did not answer the phone. My mother and I then went to Friday's up the street, was seated by 8:10pm and we were completed with our meal and back in our car at 8:50pm. I was very upset because it was still bright outside and Chilis would not seat us at 8:01PM. Now I'm not saying I won't go back to chili's, however I will not be going back anytime soon. read more

From the moment we walked in, till the minute we left, every employee was friendly and inviting. Our waitress, Ally, couldn't have done any better. She was pleasant, patient and attentive to our wants/needs. The restaurant was clean and comfortable. I ordered a chicken and steak fajita which was delicious. Perfectly cooked. Will definitely return and highly recommend. read more

Great service cheap apps, decent beer super margaritas! read more

Chili's - I could swim in that! - American Near Me - Toms River, New Jersey

Love this place. Come here for dinner and lunch all the time. Have ordered everything from ribs to burgers to pasta and everything is great! Appetizers are a must and always on point. Happy hour is nice and no matter what time you come drinks are always nice and strong. Beware, dinner on a Friday and Saturday night are busy so expect a wait. read more

The food was great, but man did I really appreciate the gratitude and friendliness from Nick Costa. He is a very well rounded host and deserves all but the best. My chili's experiences are always very memorable and fun, but I will never forget the day I was seated by the man Nick Costa. #besthost #chilisfever #armshugthesleeves read more

Great experience using the to-go ordering. Ordered on line, they texted me with the pick up time, when I went there to pick up the nice girl brought it right out to the car. Very friendly, even when it was 35 degrees out. read more

Love Chili's and the Food they have in the Restaurant. We had stop by the other night when it was freezing rain, the parking Lot and Side Wall was an ice rink.. My Daughter almost fell right in the parking lot, told the Hostess and she said " oh we don't have any salt the Plow Company usually treats the lot" It still your business and should have salt to treat the side walks and walk paths.. This place is just waiting for a Lawsuit with comments like that toward their patrons.. read more

This review if for a take out order a few months ago. I should have written it sooner, and I still think about it so I decided to write this. I like Chili's and we usually go there to eat. This time I decided to order take out instead. The food was great, but I am not a believer in using non recycled products, i.e. styrofoam. I could understand the main meal coming in styrofoam, since that is their take out container (unfortunately), but the whole rest of the order was placed in styrofoam as well. The small paper containers (salsa, guac) were placed in a large styrofoam container, the additions to the order (tortillas, condiments to the fajitas) all added to additional large styrofoam containers too. I couldn't believe the wastefulness of non recyclable containers. It made me never order take out again since then. Maybe this is petty, but if you think of everyone who orders takeout, and all of the styrofoam used, it makes me sick to think of it. Please Chili's, can you use something recyclable for takeout?? read more

Terrible service, first I came of age I turned 21 maybe a week ago and I got denied of my ID, second my 24 year old cousin came to visit and they also denied her too, they claimed they needed a second form in which she didn't have another picture form but had 6 other forms with her name on it, still didn't serve her, the manager Terry was disrespectful , was completely unwelcoming and basically yelled at my table for trying to get a drink when we are ALL OF AGE, terrible service and terrible people read more

Went on two separate occasions. First time, the quality of food and service was surprisingly good considering it being another chain. The presentation and flavor of our food was exceptional. The option to play games while waiting for your meal and eating is simply epic. 10/10 would attend again. *drops mic* read more

Chili's - American Near Me - Toms River, New Jersey

The absolute worst chili's I've ever been too. The service was so poor the food was served cold and the general manager didn't care. The bar was dirty the service was poor I would stay away read more

We frequent chilis on roughly a monthly basis, and we just moved to the area so over the weekend we figured we'd go to the nearest chilis as opposed to our regular one in freehold. what a god awful experience! we waited over an hour to get our meals which were some of the most simple items on the menu, mind you the place was not even that busy. Everyone around us got their food before us, even if they were seated after we were. the appetizers were burnt and watery and when our food actually did come to the table it wasnt what i ordered! The waitress was hardly by the table the whole night, especially at the end of the meal so we left cash on the table and left. This place and these people are a mess! read more

We have been going to random Chili's throughout the Tri-State for years and my wife and I will always order a Presidente Margarita. The last two times we ordered from this particular Chili's something was off. One time it seemed like they forgot the tequila and the other time it just had a strange taste. We are in no rush to go back for sub par drinks. However, the staff here always seems like they are in a rush, a rush to turn your table over, even when they are not too busy. read more

Chili's is a greAt placE to grab a late night bite with the family. Has something for everyone on the menu.

Excellent service...ribs were mediocre...had half a rack - chili's way(?)...cooked well, but a little dry and lacked flavor for me...French fries were good...check out on their tabletop system was a bit clunky...would have tipped more but couldn't figure out how to...too much work for me. read more

This place has awesome service .... the food is always great...wonderful margaritas....reasonable prices

Today i had free time to post all the reviews I've been meaning to get to and I've come to two conclusions. 1. I eat out too often and 2. I was not wrong when I said it is hard to find good quality food in Toms River. After a horrible experience at BWW my co-workers opted for Chili's as our new after work spot. The waiter was awesome. The menu looked good. The food was not good. The fajitas were bad. I got three small pieces of sliced chicken with a squirt of some sort of weird pink sauce, right in the middle of what I'm sure amounted to at least two whole onions and green peppers partially cooked on my plate. My tortillas were cold and hard and the salsa made the BWW salsa look good. Our cheesy fries had more grease than the cast of Grease and came in world's tiniest plate. And to make matters worse my co-worker ordered boneless wings but couldn't eat them all because they had dried out all the way through and she could barely cut it with a steak knife...WTF? If I went back I would stay safe with a salad or something, maybe dessert, but I wouldn't go out of my way to go back! read more

We went here for lunch. The place wasn't that busy but service wasn't that great. As far as the food it was ok. We really used to like Chilis but I think there's better options out there now. We gave it a try but would probably pass on it in the future. read more

The Toms River NJ Chilis is outstanding. The servers always aim to please. I drink a lot of soda with my meal (every servers annoyance) and the servers I've had there always keep my glass full! They are on top of their game. We also had a great experience during the Yankees playoffs. The bar has fantastic flat screens and we were able to go watch and eat and be taken care of. What more could you want? Oh, healthy food? YES! I had the guiltless steak and it was out of this world! YUM. Thanks to the Chilis of Toms River NJ for making my experience great every time! read more

This was my first visit to this Chili's location. I've had bad experiences in the past with cold and undercooked food. The quality of the food tonight and Brian's awesome service have restored my faith in the Chili's brand. Thank you! We'll definitely be back. read more

Typical Chili's although our waitress was quite personable

Good location. Went here with my mother in law, husband and our 18 month old for dinner. Food was delicious and came out quick.. even our 18 month old was pleased. Our server (and all staff we encountered) was nice and very attentive. Overall the location (and restrooms) werr very clean. We would definitely revisit this location! read more

Went for dinner tonight we were told by the hostess that they are not seating anyone right now because there computers are down, and we are not sure when and if they are coming back online! Scratch another Toms River eating establishment off the list! read more

Service is always great here and the margarita chicken is only 10 Weight Watchers points! It's awesome!

OK. Up to the minute review . . . we were just seated (9:15 PM). Tried to place an order for two Buffalo Chicken Salads, our stand by Chili favorite, only to be told that they had no lettuce on the premises. That's right . . . out of lettuce all evening! Wow! Two stars for our very apologetic accomodating waiter, Dave. Zero to the establishment. Not his fault that the management doesn't no how to run a restaurant. Bon Appétit. read more

Food good...however we enjoy getting their El Nino strawberry margaritas. Tommy and Amanda are the best bartenders as they are always smiling and providing great service. read more

We have been going to Chilies for a long time. We always have great service and food is great. Highly recommend this Chilies. Enjoy!

I ordered a platter of ribs for super bowl and they were amazing. I ordered the same platter tonite and they came without a side of BBQ sauce. I didn't even ask for a side the first order. That was the reason for my second order, the sauce was insane! And I can't even explain my disappointment! read more

First let me start with the good things. My husband's Texas ribs and French fries were very good. His beer was delivered with dinner. We ordered bone in smoked wings as an appetizer. Our dinners were delivered but no wings. They offered to get them for us to eat with our dinners or wrap them to go home. Just canceled. Appetizer, eaten before dinner. I had ordered the quesadilla explosion salad with dressing on the side. The manager took the cost of the salad from our check but the salad had a spicy pepper in it. Never had this salad with any spicy component and I have eaten it many times at this and other Chilis. Never spicy. It would have been a lovely salad with nice fresh veggies. Dinner was done for me. I ate the quesdillas and some chicken but left the majority. Our server asked how things were. No wings, compted salad I couldn't eat. Great, excellent. What the heck? read more

Went to Chili's today to try some of the new menu items they've been advertising, including the supposedly "smoked in-house" ribs and iron skillet sides. Here's the thing - anyone who's ever been to a place that really smokes their food knows the first thing that happens when you walk in is that you smell the smoke. That didn't happen when we walked in. Also, after leaving, we drove around the back of the building and guess what? No smokers! Now, I'm not naïve enough to believe they are really smoking the items (no chance the company would spend the money to retrofit their restaurants with smokers for temporary menu items), but I just wanted to prove my point. Anyway, we started by ordering the fried pickles from the appetizer menu. A lot of places are adding these to their appetizer selections, and almost all of them are doing it better than Chili's. The pickles they use aren't crisp and are too thin to hold up to being fried. Also, the batter is thin and fell right off the pickle when I bit into them. The fried pickles at Buffalo Wild Wings are much better. For my lunch, I ordered the half rack of smoked baby back ribs with Dr. Pepper sauce. They came with the new skillet smoked potato wedges. I also ordered a side of skillet jalapeno corn bread. My wife ordered the spicy shrimp tacos, which come with rice and beans. My ribs tasted good, but they hardly had any meat on them, and they didn't have the taste, texture or look of ribs that have been smoked. They must source their ribs from hog farms that specialize in skinny pigs. The sauce was tangy and sweet. The skillet potatoes were actually very good, and I could have ordered an extra helping. They did have a lightly smoked taste, but again, I'd be willing to bet they use liquid smoke at some point in the prep. The star of my meal was the jalapeno cornbread. Though it was unnecessarily covered with melted cheddar cheese (which I peeled off), it was moist and buttery, with a spicy kick that sneaks up on you without being overwhelming. The shrimp tacos my wife ordered looked sloppily thrown together, and even though she asked for the sauce on the side (in the past, she has found it's better to add it on her own as it can be very hot), the sauce wound up on the tacos when they were made. Also, the shrimp were cold, which, when added to the warm tacos made for an unpleasant combination. I don't mean they were cold as in "they had been warm and cooled off." I mean, they were cold, like "right out of the refrigerator" cold. The rice appeared dry, and the beans were a bit soupy. We ordered iced tea for our drinks, and the wait staff filled our glasses without being asked. There's also an option to request drinks from a computer tablet on the table, but we didn't utilize that option. By the way, there are other things one can do on these tablets - see other menu offerings, desserts, a bill-pay option, and games that can be played while waiting for one's meal (further evidence that our society has become overly dependent on online entertainment, even when out for a meal with other actual humans). The staff was okay, but we spent nearly half our meal having to listen to the personal conversation between a bar patron sitting about 3 feet from our table and one of the waitresses who must be an acquaintance of the man. Also, they had seated a family with a loud young child in one of the booths bordering the bar area. Seems like an odd place to seat a party with a child in a half empty restaurant. Overall, the meal and the overall dining experience was just okay. Nice staff, mediocre food, lousy presentation. It certainly wouldn't encourage me to want to return to Chili's any time soon. I've eaten at several other Chili's locations over the years, but it seems their quality and service is on the decline. read more

Every time we go, we always get Fajitas. Every time we've gone over the past year or so, the portion sizes have dwindled. Tonight we went & they have dwindled to the point that it is no longer worth it to eat here. I am not joking or exaggerating when I tell you that the sides that come with the fajitas (sour cream, salsa, guacamole, pico de gallo, shredded cheese, and some spicy purple stuff that's new) come in the tiny cups (that are usually reserved for ketchup to dip your french fries) are pitifully small. Less than a teaspoon of sour cream, guacamole & salsa (that is all watery - not a remnant of a tomato in this nor in the larger portion of salsa that came with the chips & salsa appetizer). The shredded cheese - 12 shreds of cheddar cheese! No I did not mistype that - 12 individual shreds of cheese... SERIOUSLY??? Was I suppose to portion that out to 4 shreds on each of the three tortillas? And the tortillas have shrunk also. There were barely any peppers & onions. It was disgraceful. I guess they're saving money - but I wont return, so they wont get another dime from me. 12 shreds of freakin' cheese!!!! SERIOUSLY?!?!?!?! read more

We ate at Chili's a couple of days ago and I have to say the service was excellent and quick. Our server was very pleasant. The food was delicious. My husband who is very fussy about what he eats and had never eaten in Clili's before just loved the combo dish that he ordered. I had chicken tacos with two sides and they were perfect. The manager visited us at our table and was very cordial. Keep up the good work. read more

I went to chilis last week with my boyfriend. Our waiter was excellent but I don't understand why I'm tipping the server if I'm ordering drinks and desert myself on a tablet. Its uncomfortable does anyone know how to go out with technology anymore. The food sucked I got a steak so tender but no flavor. The mash potatoes tasted like wallpaper paint and the broccoli was straight out of the fridge and cold not cooked I almost broke.my teeth. Wouldn't go back if my life depended on it. read more

Food was horrible,Servers all hang around together and talk bad about other customers tips. Not a good experience.

We went to this place last night and it will be the last time here. After we were seated it went down hill from there. We decided to keep it simple for food big mouth bites the southwestern rolls and the nachos. Pretty simple right easy fast. Well it was anything but that first the server must have had a cold. Kept coughing and sneezing over the table told her to get another server for us.meanwhile we are waiting for our food for a hour as other people are coming and going. Food gets to table and what a train wreck that was. The only thing that look good was the plates and napkins barely edible. At this point we pick because we were hungry. At this point we tell the server get us the check so we can go. She asks how was everything I tell her to tell cook to go back to school and learn a different trade never again at this place it sucks read more

Realizing that this is a chain restaurant and also that these type of places are hit and miss, this review is based on my recent visit to the Toms River Chili's on Hooper Ave. Our server was the best. She couldn't have been more pleasant and attentive. The food was awesome. I had the Fajitas from the 2 for 20 menu. (2 full sized entrees and one app for 20$) The portion was huge and sizzling hot. The side toppings for the fajitas were fresh as well. My kids had the chicken tenders and burgers which all looked very good. My wife had a Cajun chicken pasta dish which she enjoyed. My brother in law also had the fajitas. For the appetizers we got the onion rings, chips and salsa and Texas fries. All were were spot on. The chips and salsa as a separate appetizer are all you can eat, but this was the first time a server allowed us the same deal with the 2 for 20 deal. Their were six in our party so we got 3 of the 2 for 20 deal and since we really enjoy the chips, by the server allowing us the endless chips deal on one of the 2 for 20, this allowed us to get 3 different apps. We always assumed that the chips and salsa on the 2 for 20 deal offered no refills, since you're already getting a good deal for 20$. So we were going to order 2 chips and salsa and the onion rings. She immediately brought out 2 baskets of chips and refilled both of them. This trip was a great experience. read more

Horrible manager with blonde hair late night on June 23rd my chicken tacos were raw and fries were freezer burnt. Manager never came over to see what was going on and ask if I wanted anything else will never come back! Wish I could give them a negative number honestly. read more

We have been dining at Chili's for a long long time and have always loved delicious fresh food, the large selection, and the excellent service I will be coming to Chili's for as long as they are around! Best appetizers anywhere! read more