Trust me we didn't expect much, we know it's Chili's but it was a quick stop. Ordered fajitas. Came out luke warm and chicken not fully cooked. Ate one. At some point the bartender asked us if everything was ok. At the time it was, so we said the same. Sent the plate back to have the bartender tell us, "nothing can be done because I asked you if it was ok and you said yes.". WTF is that?! Bar was dirty and sticky. We've been here before, it's gone really down hill. Again, we KNOW... It's Chili's. Zero customer service. Never stopping here again. I suggest you do the same. read more

I've been to quite a few chilis and this is by far one of the best. Went for lunch and staff was awesome. Immediately received our drinks, and appetizers when ordered. When drinks were empty, refills would appear without even asking. Food was amazing (especially the carne asada). Very well maintained and clean. Over all, I would definitely recommend this chilis! read more

Seated quickly but the tables were dirty. The server brought out the food fast. Servers seemed so rushed not friendly at all. I didn't even get to try my main course, the sandwich was still filled with hot grease that burned my face when I went to take a bite. Staff was unprepared and unprofessional, had no idea what to do in this situation. read more

Ask for Kevin !! He made our night So much fun, and it felt like we were out with friends because he Gave us great food recommendations, and was so nice: we had a blast ! I liked the fried pickles a little more than I'd like to admit . However, there were a plethora of healthy options, and they tasted pretty good as well. I had chicken with mango salsa, that was really tasty and had a reasonable amount of calories, which seemed like a modern day miracle , at Chili's . Overall, I would highly recommend this restaurant over others of the same caliber in the area. Food is better and the service is stellar. read more

Well the four of us went out for lunch today, and we decided to eat at Chill's. The food was great and the servings were more than amble. It was the actions of Jeffery B. that made in luncheon great. J.B. was very attentive, quick and concerning. A tip larger than customary was given. Thanks read more

We thought we would go have some comfort food but this backfired. We were served shrimp quesadillas with one shrimp in each quesadilla. The brisket quesadillas were just as bad. One bite and you were done with the brisket. I mean you couldn't get much cheaper then this place. It was embarrassingly small portions for the price. My sons brisket burger was so greasy he couldn't make it through half the burger with out the grease skeeving him and he loves burgers. Get your act together because as a family of six we eat and have generations to come who will eat and you are ruining what reputation you have left. read more

It was my birthday on 2/26 and my 7 year old wanted to do something special. He told me this Chili's makes him feel peaceful, the employees are "so kind" and he especially enjoys the decor. He told me he would like to go back a million more times. read more

Chili's - Wyatt felt God in your Chili's. Thank you - Bars Near Me - Riverdale, New Jersey

Nachos served like a corporate penny-pincher made them. A ring of 8, maybe 10 chips lining the outside of a plate, 12 bucks - lol. Boneless wings were flavorless and mushy. Portion of fries with burger were one layer in about a 6 inch square on the platte, 10-15 fries??? - lol. The server wasn't attentive, we bet a 3-minute over/under on when he'd be back with the requested bbq sauce. I bet over and won, he never came back with it. read more

3 stars are for the customer service and the drinks which usually are good, the food also isn't so bad for the price as I rarely leave miserable but tonight was not a good one for us. My burger was sub par but I always make exceptions with that since med rare burger eaters like myself are sometimes disappointed haha but The brisket/ chicken combo my wife had was barely edible with mostly fat on the brisket. The good thing out of all of this was the refund of her item when we told the manager and was handled very well. I hope this was just an off night since every time before this we always had a decent experience. read more

Chili's - Basically all fat and no brisket meat here - Bars Near Me - Riverdale, New Jersey

The staff is here is very unprofessional and has no manners and the restaurant in managed terribly. Our waiter was very inattentive which I could understand in a situation where the restaurant was busy but there was barely anyone in our section. After ordering our drinks they asked if we wanted any appetizers which we said no and that we were ready to order our entrees and then they just walked away without saying anything ?? and then took forever to get back to us. Will not be coming back here again and I don't recommend anyone else to come here. read more

I would give them zero stars if I could. we asked for a table on the opposite side of the bar as it was completely empty on that side and the manager kept sending everybody into the bar area. he told us it would be a few minutes to clean a table on that side. Meanwhile there were TONS of clean empty tables. Well he decided to clean every dirty table on that side instead of seating us after cleaning just one. We walked out. Whoever was manage at 3:30 on Friday April 1st should be reprimanded and trained in customer service !! read more

Went here to eat on a Sunday night. Was very disappointed. Food is so average to blah. The only thing that probably keeps the place up is the great waitstaff. Drinks are ok as well. Not for me with the quality, price and amounts of food. Maybe for drinks and definitely not to eat read more

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We decided to have lunch at chilis today. I can't even remember when was the last time I ate at a chilis. Being a typical chain restaurant, I wasn't expecting much. We were seated within a min. The waitress was very nice and gave us enough time to go through the menu. They had a lot of options, almost too much. I decided to just go to the lunch combo page after a bit. I chose the chicken fajitas lunch combo with Chicken tortilla soup. The soup was very tasty. I was surprised that I would enjoy it so much. The sizzling grilled chicken fajitas with peppers, onions, chipotle-garlic butter & cilantro was served nice and hot. The chicken was very moist and tasty. The side plate of pico de gallo, cheddar cheese & cumin-lime sour cream was just enough for the fajita. Overall a good meal for $8 plus tax and tips. read more

Chili's - Bars Near Me - Riverdale, New Jersey

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Had the southwest egg roll appetizers tonight! They were prepared and cooked perfectly! Super fresh and tasty. Had one small issue with order and Manager made it right! Great customer service!! read more

This was an overall disappointment. Our first issue was that the light directly over our table flickered like crazy and was annoying during dinner. We did bring it to the attention of the server, but he couldn't do anything and there was no effort on his part to inform the manager, which was what should have been done. From the food we ordered, the Quesadilla Explosion was eh, nothing to write home about. The ribs and steak were good, but the mashed potatoes were dry. The kids Mac and Cheese was not good for my kid, however, my dad liked it. Which means it's loaded with salt. When I tasted it, all I tasted was salt too. Corn side for kid was really good. read more

I love chain places like this that are outside New York City because the people who work there are so much nicer, the food is better made and the prices aren't ridiculous. What is that about? This place was really nice. I've come here twice - each time after visiting Mountain Creek waterpark. The most recent time I came here with 3 other people, we ordered 2-3 appetizers and an entree each, maybe a couple drinks. The bill came out to like $54. That is amazing! Looking forward to my next visit! read more

I'm sorry to report, that my 5-Star rating for this Chili's has now become a 1-Star... Long story, short, my family took in two meals in the past month or so here and both times, the service, food, and experience was dreadful :-( and given what had happened this past time, we won't be back. My wife's salad was served with a nice, long hair mixed in with the lettuce, my son's broccoli was served raw and cold as the day is long, our fries were equally cold, our drinks weren't filled up until I flagged down a server (and when I saw ours, she was just standing around). Our food plates where piling up so high, we could literally play a game of dish Jenga with them, and to top it all off, we had a free dessert coupon and it took forever to get the server to come and take our order. The ironic part of this whole experience was the last time we came here, we endured a very long wait.. VERY long wait - which was one of the issues the time before. So, we decided to come earlier and beat the rush and we were still there for a very long time waiting on food, drinks, service, etc. It wasn't just our table... You could see and hear others complaining... The service here really needs an upgrade and the servers need to be retrained on how to actually serve their customers. Funny thing is, every time I drive by this restaurant, the parking lot is full. This is the closest Chili's to my house, but I think after this trip and experience, we won't be back - for a family meal at least. Only recommended if you're the gambling type and want to gamble with your time.... and patients. read more

Chili's - He needs his farm back... - Bars Near Me - Riverdale, New Jersey

Wife and I love chilis and this is one of the better ones. Once in awhile we have a bad experience but in general food is fresh and service is great. I'm a regular read more

Usually love myself some Chili's but this location is consistently bad. Cold food, missing items, inconsistent portion sizes, and just meh tasting food. When I'm in the mood for Chili's best to go to the Ramsey location which consistently gets things right. read more

The curbside pickup experience was good, however our food was barely even warm. To add, the kid's meal chicken crispers we're hard as a rock and dry. It was inedible and had to be thrown away. To make matters worse I tried to call. After 2 min I was hung up on. Tried again and got a human who put me on hold for a manager. I waited 10 minutes and finally gave up. Definitely do not recommend curbside. read more

Went tonight to grab a quick bite with the family and right off the bat, the manager was great. She was playing peekaboo with my son from across the restaurant. The waitress was great, fast, and courteous too. My son just turned one and they all sang for him and we're just all around great. We've been there many times before and will be back a lot more. read more

The chicken here is always gross here, I get the chicken quesadillas or grilled chicken and there's always cartilage or fat pieces in it. They staff is very slow. You will be waiting for the check up to an hour depending on when you go. read more

Food was great...as always. But I gotta tell you about the manager here. I have watch this guy run drinks, clear tables, anticipate needs, and do all with a smile!!! Corporate ought to make him train every manager they have. read more

Usually decent food. Service is hit or miss depending on the day. The shared team thing is dumb. Usually both forget something or neither can be found. But it's chili's so what should I expect. read more

The food is pretty good at this location. Its busy but the wait is not to bad. For chain place this one is doing it right. Prices reasonable. read more

Love the bar and salads at Chili's! Don't get there often enough but worth the trip, especially to watch sports (football) my favorite!

Standard Chilis location. Restaurant is clean and we've had the manager visit us during several different visits. She seems to really care about guest satisfaction. I have noticed that this location takes significantly longer to get an initial contact than other restaurants or Chili locations I've been to. I don't mind waiting, but I don't like being left to wonder if a waitress knows she has a new table or not. But once things get rolling we've always been set. read more

The food is decent with a relaxing atmosphere. It's a good place for an affordable meal; however, service is very slow. Don't go here if you are pressed for time. I ordered soup and salad with the chicken enchilada soup. The soup was seasoned well and hot, but the salad was dull. However for dessert we enjoyed the skillet chocolate chip cookie which is a hot cookie topped by a scoop of vanilla ice cream with hot fudge. read more

It really doesn't get much better than this folks. How does Chili's screw up a single-simple TO-GO order? I should have known I was trouble when I walked into Chili's and there was a guy already complaining that they screwed up his giant TO-GO order from the previous week. Would it really have hurt to go back and make sure the order was actually correct? A main dish with no sides!! DOES THAT SEEM OFF TO ANYONE?! read more

My usual spot I come for lunch. Super convenient with the new tablet system that allows fast service. I like that they have a rewards membership that you can sign up and ear points towards free items. I usually get the lunch specials and pick the house salad and the chicken bacon ranch quesadillas with fries that are really good and at a good price. Everything comes out super quick and is really fresh. I love their chips and salsa as well as their guacamole as well. Being able to pay on the tablet eliminates having to chase down the waitress for your check and makes leaving to get back to work on time a much easier obstacle. read more

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Always disappointing. Salsa is runny.. Service is slow and inattentive. We've dined here a few times always hoping the experience will be better but that hasn't happened yet. Try Applebee's instead. Only a mile up 23 but has a nice menu and great happy hour specials. read more

Chili's - Taco Lunch combo - Bars Near Me - Riverdale, New Jersey

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Waitress was nice, food was okay, I got a shrimp and chicken fajita, I liked the shrimp however, the chicken was blah, the margarita was overly priced $9 and half of it was ice, but it did taste good. Got a coupon for free tortillas and guacamole dip I believe which was pretty good. My experience was okay. read more

Chili's - Fajitas and berry margarita (overly priced $9) - Bars Near Me - Riverdale, New Jersey

The service was excellent and it just felt cleaner than other Chili's I've been to. The food was the typical food they have at every Chili's. I had a Margarita which didn't disappoint. My only complaint was that they didn't have 2fors which they have had at every other Chili's I've been to. read more

Thanks for being open and no one there to seat us, at the bar or anywhere in the restaurant at 11:30am. Stood around for a few minutes then left because no one was there but your doors are open. Weird. read more

Stopped in for a late lunch and was not impressed. The staff were very nice and friendly. Quick to get drink orders. But there seemed to be only two people working the floor and it was not enough. The food. The table side guacamole was "ok" but if you're used to real guacamole it will leave you disappointed. Burger and fries were decent, except the kitchen put mustard on my burger which I didn't request and don't eat. No one checked in after the dishes came out so I took the bread off and wiped the patty with a napkin. The drinks. Coffee was never freshened up and there was no water placed on the table. read more

I love the chips and salsa. I order curbside whenever I'm off for r the weekend to enjoy them. The staff is always pleasant and friendly greeting me. Never had a bad meal here and always have had great staff. read more

This place is a joke. We walked in at about 3PM on a Sunday and it took ten minutes for our waitress, Tracy, to come to our table after we sat down. It took almost twenty minutes to get our appetizers and damn near 45 minutes to get our entrees. Our orders were incorrect but since our waitress never came to check on us we did not bother correcting them. Noone walking by could be bothered to take our dirty dishes. I couldn't help but notice dirty dishes on the bar that sat there my entire visit, & drinks the bartender set out that serves let sit for twenty minutes. During my meal, a large group walkedin and waited for ten minutes at the host stand before one of them had to walk to the bar to ask who he had to see to get a table. From the kitchen to the management, every single aspect of this place is a joke. They did not deserve the money we paid for our meal, and even though we are typically generous tippers, the waitress did not deserve the little tip we decided to give her. read more

I rarely go eat here, but the third time I ever went to this place last week was awful, our waiter Michael was not attentive, we initially waited 15 min before any waiter/waitress came to assist us, we ordered the appetizer platter, and waited over 25 minutes for that, before dishing it out 25 min late, Michael kept saying he was going to go check what was going on, but yet again stopped and chatted with other tables..once our food was fished out it was cold, there were ingredients missing, our 1 inch hamburger were PINK in the middle, So idk what took that long in the first place: he came with excuses. not ONCE did he ask how our food was or how we are doing, filled our water ONCE, after we asked him too, and for desert we ordered those big ass cakes with chocolate inside of em, the chocolate sponge part was burnt and tasted bitter, im all about being nice to people that wait on us because I used to be a waitress myself for over 10 years but if you wanna make good tips, PROVIDE GOOD service, I woulda complained in the restaurant but I just wanted to leave and be over it. read more

Chills is good I enjoy this place food is good the drinks are awesome workers here are nice chills is way way way better then Applebee's I rather come here then Applebee's so I don understand why people give bad reviews about chills read more

This Chili's is very clean and has the BEST Margueritas. The food is always good but not always consistent. I go there alot and usually get the same things and some days the items are way better than other day. It is a great family place and we are always happy when we leave. read more