Decided that since everything is opening up and busy again to try this place again. Got seated and waited for 15 mins before our server came to our table. Ordered drinks, salad and entree, the drinks came quickly but it was 20 mins before we got our salads. The salad was delicious though. Entree came and was not disappointed. Food was good but seriously the service leaves much to be desired. My glass went empty while I was trying to finish my meal which I didn't finish because of lack of drink. Finally having enough with the slow service we ordered our dessert to go. Took another 20 mins for them to box up a piece of cheesecake. Pathetic! I gave it one more star than last time for the food. read more

I mean I love Chili's food so much. Their chips and salsa is the best ever, and I love their soup and salad. I tried a Triple Dipper recently and while I prefer my usual, it was very good and fun, especially the Burger Bites. I love the decor, especially the colorful mosaic tables. Service depends on the day honestly. I'm sure they're doing their best, but sometimes it's very slow. read more

We showed up on a Saturday around 5:30 and our party of 9 was seated right away. However, the restaurant filled up fast after that. Our waitress was great. I ordered my usual 3 for me with an Old Timer made with black bean burger hold the cheese, fries, chips and salsa and upgraded to the classic margarita. Everyone enjoyed their food. Mine was good. However, I had better at other chilis. My black burger was a little too spicy for my taste and fries extremely salty. All in all, we had a great time and everyone enjoyed their food. read more

Chili's - Classic Margaritas on the rocks with salt - Bars Near Me - Olathe, Kansas

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Look, I leave good and bad reviews but when I tell you this was ridiculous, I will not return to this location! When I am sitting at the bar for 2 n a half hours minding my business and reading my book and in the prove I have 5 glasses of wine(hh pours which weren't full pours) and a full surf n turf and chips and salsa and then proceed to be questioned by the bartender if I'm ok to drive or not, I get you have a job to do, but over two and a half hours a meal and app, you question me but yet serve all the straight white guys what they want with no questions, homophobia is still very real and an issue in this day and age! Ashly made me feel unwelcomed and unwanted! Never again will I go here! Thanks but NO thanks homophonic establishment! And no it's not my first choice to pull the gay card! But i call it like I see it! read more

Server walking by dropped tray of chips and salsa on me- all over my shirt and pants. Manager never offered to pay for my meal. That should have been done. Overall a terrible experience. Won't be back. read more

They've got a great special for $10.99. Appetizer, old timer hamburger and a drink. For a few bucks more you can do some upgrades. Service was good and food was tasty read more

It took over 20 minutes to get our drinks after ordering, and an hour to get our appetizer. After receiving our appetizer, after waiting an hour to arrive, we were asked for our dinner order. We were getting ready to leave when our appetizer arrived. We ate the appetizer and left for another restaurant to eat. read more

Had issue with in restaurant order combined with to go order. It could have been easily fixed but managers were rude and ignored us. I have been to that Chili's many times with good experiences but current management has allowed restaurant to go down hill. Would recommend that you stay away from there. There are many other restaurants close that have better service, especially for the prices that Chili's charges. read more

It should have been a red flag to us how dead this location was on a Saturday night at peak dinner time. Other Yelpers in the last 90 days have had consistent reviews, and here I am adding to the consensus. Location: 2/10 Like McDonalds and other eating places, Chili's located in a dead zone that was once populous with traffic from the Great Mall. (RIP) I have said this about previous establishments near this location and unless you are 54th street or Taco Bell at 9p, there will not be a lot of foot traffic. Customer Service: 1/10 The service was trash. It took over 10 minutes for the server to grab our drink order. He did not bring waters when he finally made it over to our table. It took another five or so minutes to get our drinks. We asked for a couple minutes to look over the menu and he didn't come back for another fifteen. Other staff members were standing around chatting. There was not any diversity among the staff and not once did I see a manager. It was not a good look. Food: 6/10 Once our food order was placed, we waited about fifteen minutes for our food. My daughter and I got the 3 for 3, which consists of a drink, salad, and an entree. We both got the 6 oz sirloin and mashed potatoes. I got a salad and the kiddo got chips and salsa. The boys got appetizer sampler plates and chicken tenders. My steak was tender but I did not care for the overly charbroiled flavor. My daughter's steak was overcooked and tough. There were rave reviews from the boys about their food. It was hot and decently fresh, but for $100 after tip, it was not worth it. We had to ask for rWe also had to wait nearly 20 minutes to pay, because the table kiosk was not working. It was super annoying. Overall: 3/10 The awful customer service was the main factor to the low score. Not that we ever would, but we could have easily walked out without paying and nobody would notice. It is really sad that we spend so much money for subpar service. It is one reason why we eat at home. We will not be returning. read more

Great bone-less wings and amazing, accommodating staff. The manager Martin was an absolute star and over all made our experience top notch!

We took our granddaughter for her birthday because she wanted to try the place with her friends. We went in at 4:40 and the place was almost empty, it took 5 minutes to even get a host, then 15 - 20 minutes to get drinks. The place was still not real busy but it took another 30 minutes to get the appetizer and even more for the food. The waitress was so slow and not really attentive it didn't care. We ordered the assorted appetizer and the mozzarella sticks. They took forever and the cheese sticks were to be half regular and half Nashville hot, the tray was not divided and sauce was on everything. The Margarita chicken was flat chicken on beans and a spoon of rice. We thought this would be a better experience and wanted to get in and out. We had tickets to an escape room at Union Station. Took so long we almost didn't make it to a 7:20 time. Food was over priced and not worth it. read more

Went to chilis last night. Used to go there a lot but bad service and overall upkeep got bad. Nothing has changed PLUS WE both got sick from the Tripple Dipper and/or chips and queso. Good luck if you are going there. read more

This place would be fantastic if the service was better. You can see all the servers standing in the back talking but just wished they were more on top of their game. Food was good and hot. Good deals. read more

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Do not go here !!! Went in for a quick dinner after my son's baseball practice . We were greeted by a very friendly host and sat us quickly . After bathroom breaks and such , my husband was still never greeted after ten minutes waiting at the table . He kindly asked a server walking by if he could grab a server for us , he responded ok super short . My husband respond with sthank you so much we have just been waiting about ten minutes to be greeted . The server responded back okay ? And ? Very rudely . We finally were able to get the manager over , explained what happened and he mentioned he would be our server and asked if we would like a different one . Well obviously . The manager was nice , but the whole situation was handled poorly , if it wasn't so late we would have left . Luckily the server who replaced him was very kind and attentive , but we will never be back . Especially as being a manager for multiple bars and restaurants it was also poor management. Just disrespectful. Will never go back again read more

I usually have a decent experience at this Chili's. However I'm not sure if I'm imagining it but it seems like the portions are smaller than usual? I didn't take a picture of my side salad but it was less of a side and more of a taste. That aside, the food tasted good and service as fast. The limited edition burger wasn't really anything more special than the average oldtimer except more expensive and thousand island dressing. read more

Chili's - big smasher burger (or something like that) and fries. - Bars Near Me - Olathe, Kansas

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This was the worst dining experience I've had in months. And I am a foodie by heart. We waited 30 minutes for our DRINKS. Our drinks. We didn't even have a server, it was the manager who noticed we had not been helped. And get this, we were sat right in front of the computer where servers input orders for tables. By the time we finally got our drinks and food, our triple dipper mozz pull was terrible. That's the ENTIRE reason we came, and I am EXTREMELY disappointed in the cheese. Do not dine here if you're look for good service, good food, and a good vibe. You'll find none of that here. On my way to taco John's. read more

I ate at this location (near I-35 and 151st st.), Olathe on Friday, March 14, 2025 and it was Large menu choices, very pleasant employees. The egg rolls are so good, had several items and everything has been well prepared and delicious. I will be back! read more

3 problems. 1: Several of our orders were messed up and one had to replaced twice because they brought a 6oz sirloin instead of a rib eye. 2: when we addressed the issues with the waitress she caught a massive attitude like we were attacking her personally. 3: When the manager came out, his breath was flammable. read more

Don't order for delivery unless you wish to wait over two hours. This restaurant contracts with DoorDash but delays confirming orders with DoorDash and leaves food sitting to get cold before they do and a DoorDasher picks it up. Unable to make a complaint on their website. You can input the data but it won't submit. Their corporate number hangs up on you. There is a reason this location has gone down hill over the years. It's poorly managed, operated and they are rude to the few customers they have left. read more

No refills on drinks waiter diappeared for a good 10 min never did recieve my daughers order was a joke on service just disappointing as we love chilis read more

We were there for lunch for 2. I ordered the Honey Chipotle Crispers and they were excellent. The corn and Cole slaw was also very good . Very nice and polite wait staff who was there for refills and the manager checked on us twice. We will definitely be back again. JB read more

This is the absolute worst place to get food took nearly 30 mins to get an appetizer and my mom had to wait another 45 mins for her meal our waitress and half the staff smell like meth and strong liquor I definitely wouldn't take your family here read more

I would give negative stars if I could! Ordered a crispy chicken salad $14 and walked right back in there as there were 2 small pieces of chicken on it. I said this is $14 to you? The managers says "I don't make the rules" well you could've offered me more chicken or something in my bill BUT NO NOTHING. What a JOKE. This location is a dump and has been for awhile but was in the area and decided to try again. WONT BE BACK. I will give my money elsewhere where they make things wrong. Shove this where the sun doesn't shine! read more

I love chili's as a whole, and every waitress has been SO nice (we normally sit in the bar area). We've only had one staff member be not so nice to us, and it was the hostess who looked like she wanted to be anywhere but there and never smiled once. Now, here's where my 3 star review comes into play. We eat at the restaurant or order to-go 4-6 times per month. We always get skillet queso, and it's a 50/50 shot on if it will be super runny and gross, or normal. LOVE their salsa, though - always delicious and one of my fav salsas ever. When ordering to go, we have gotten home 2 times and gotten our food out, and the salsa has been missing (SO sad!!!), and we have had a few sides or pieces of our meals missing multiple times as well (corn on the cobb, tortillas for fajitas, rice). Now, onto the soup. I get a bowl loaded baked potato soup every time (we are creatures of habit if you can't tell ). The soup itself is SO yummy and fills me up a good amount, especially when I have salsa or queso beforehand! The portion is just right (in the restaurant), BUT if I get it to go, so disappointing. They put it in a tiny to-go container already, and this time when I opened the lid, it was HALF empty!!!!!! ‍ if the soup wasn't so delicious, I would stop getting it to go, because I get frustrated everytime (this time, more than others). My fiancé wants me to add that the fajitas are delicious - he's chili's #1 fan (hence, why we eat here so often lol). Overall, nice people and good food, just some minor issues that they need to work on. read more

Chili's - supposed "bowl" of baked potato soup - Bars Near Me - Olathe, Kansas

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this place was NOT it. customer service sucks here. We sat without a waiter for a while till being welcomed. sat with no drinks even when the guy came over. we also sat for about 30-45 minutes waiting for our appetizer that was just chips and queso. definitely not coming back. read more

I'm new to the Olathe area, the Chilis in Kansas City is okay, but THIS one, is just right! I ate the food before i could take a photo, but I ordered the chicken chipotle tenders and i was served a GREAT amount and the street corn was juicy and delicious. I loved the meal, i'm going to come here more often. Thank you! read more

Good service and even better honey chipotle chicken crispers! Food came out fast and was very yummy. Overall a good experience.

We chose to dine here for our Friday date night. Seated immediately in booth and had plenty of time to read the menu. Actually too much time to read menu. After 20 minutes of being ignored by wait staff we drove down the street to Red Robins and had great service and food. We will not chose Chilis ever again. read more

Place is totally on the skids. Horrible service and food has gone into the toilet. Tonight I ordered curb service. Texted I was there then waited 10 min. Went inside the to-go door nobody there. Finally waved down a young kid explained, he looked said he found my order. Packed it. I took it home. Was totally wrong order. Called. Asked for manager. Maggie said he was in an orientation and busy. I told her my issue and got in the car. Went back 15 miles, went in, Maggie and manager, young 30's maybe, 5' 8" dark hair and lip rug with an attitude. They had my food stone cold. I asked for some compensation. Manager said no since I got my food. I said I was not coming back and would tell all my friends of the terrible service. As I opened the door the manager said, good (I turned around) with a giant smirk he said, go tell 'em all! So I am. Food has also gotten rough. My chicken quesadilla chopped chicken dad bone and gristle in 25-30 % of the pieces. Sour cream was heavily watered down and had already started to separate from the extra added water. Terrible place. Something changed a few months back. Heaven help those that go and don't know. read more

I was VERY impressed!!! I haven't ate at a Chili's in years. Family and I went here on Saturday evening.. EVERYONE enjoyed their food .. service was great and priced very reasonable!! Most definitely going back. Highly recommend this location. read more

After a tough day at work plus working 12 hours, your ready for a beer plus good cooking too,location is closer to my work, I get off at 330 and make it here by 4:00 for happy hour,the bartender is really cool and a must to have her as your bartender, the manager is awesome too, Do u have the app? Last three weeks had the sirloin steak broccoli, mash potatoes with salad and ranch avocado is the best, for 3 $10. With the app,yes the steak is from Chili's It's awesome and a must to get for special too,this place is one of the bigger places, Happy hour is from 4-7, that's the only reason why I come here,whenever they don't have a bartender, you will have a server instead, my last server was excellent and the manager will pour your beer and he is cool dude, plenty of parking and the place is clean and the staff keeps the place clean and with that, You must check this place out because I'm not disappointed about eating here and you will enjoy this place too read more

Like most reviews.. food is ok. Service was terrible. Family of 5, out to eat on Easter.. restaurant practically empty. 3 of 5 orders came out wrong or missing items, never got the free chips and salsa we asked for twice, when I said something about my daughters grilled chicken sandwich missing the avocado, the server argued with me that the sandwich didn't have avocado on it instead of just bringing her a few slices. (There is no grilled chicken sandwich on the menu without avocado). Our drinks never got refilled.. food was eh. Probably will not return. read more

Every time we've visited this chili's it smells like sewage gas. It is mild to severe but the smell is always there. When it gets bad they start seating people in the area of restaurant farthest from restroom (near bar). It was so sickening I completely lost my appetite. Husband who can't smell anything could smell it. It's disgusting. read more

Very poor customer service at this restaurant. The management team likely needs to be replaced or the corporate office should just close this location. Also, the building is old and hasn't been maintained well. read more

I have been going to this place for the last 4 years ordering the explosion salad. 1 of 4 salads come out right! It seems like they only come out eatable when Diego is there. I think he is the only one holding that place together. Just got one to go yesterday and it looked liked dog food in the box for $12.36 . I am obviously not complaining about the $$ since I am willing to spend that on a bowl of salad! But when I spend $12 on a salad it better have some green and be more than half full! I hope they get there stuff together if they planning on surviving till the end of the year! read more

We've been ordering from here to go every so often. My wife always orders at least two orders of chips and salsa. The last few times the salsa has been a very low fill. Today, the salsa is less than half full in each container. read more

Chili's - This is the salsa fill on each container upon opening. Pitiful. - Bars Near Me - Olathe, Kansas

It was pretty gross. Definitely the worst chilis I've ever been in. The table we sat at (booth closest to the door in bar area) was pretty gnarly. The window had a bunch of splatters on it, it was super dusty, looked like it hadn't been wiped down in ages. The women's bathroom was gnarly too. FYI, not writing this to be mean. I love Chilis but the GM here needs some better staff members or be better at their job. read more

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I occasionally go there for a big nice dinner. The food is always good. But sometimes, I would have to wait for an hour or longer until my food gets here. read more

Awful, awful service. Just gets worse every time we go. Today I ordered curbside because I was in a rush, and also had an order at a different restaurant for right after. I parked and waited...and waited...and waited. Nothing. After 20 minutes, I finally went in wondering if something was up. After standing at the desk for a minute someone finally wandered over and asked if I had placed an order. They dug through some bags sitting off to the side and handed it to me. No apology. Nothing. So in short, never going back again. read more

Either staff properly or close - don't leave the lights on and no one working - 1 bartender and 1 server and a poor kid that looked to be about 14 trying to greet and share that it would be a 30 plus minute wait in an empty establishment read more