Last night was probably the worst experience I've ever had in a Chilis. Me and my boyfriend got done seeing a horror movie in Griffin and wanted to go somewhere to eat and to spend some time with each other. It was crowded and loud when we got there. We were told to wait 15-20 minute, but they told us to come in 10 minutes after being told to wait which lead us to get seated. The waitress we got was a bit lazy and inconsiderate. When she gave me another refill of my drink, she refused to do the same for my boyfriend until our food came out and it was time to eat. Our appetizer which was the mozzarella sticks was really delicious!! I would consider getting this again at a different Chili's location. Our entrees were not the best though. I wanted to get the Bacon Cheeseburger but they were currently out of that item so I had to substitute it for the Old Timer with Cheese. My boyfriend got the QP Burger. Our burger patties were well done as requested, but the bun on the bottom of my burger was burnt. Both of our burgers felt stale. We also did not enjoy the fries either. They were well seasoned but they felt stale. My experience on them was somewhat lenient with them because I had ranch with my fries, but unfortunately the ranch wasn't full all the way and therefore didn't improve the quality of the fries all the way. We both became disappointed with the food we ate and the worst part was I got food poisoning later on that night. 0/10, I wish I could give it zero stars but I can't. read more

The food came out really quickly. I love how we were able to get in and out and paying at the table via the little tablet when you are ready to do is great. Both burgers we ordered were nice and juicy. My El Niño margarita was good as so was the shark attack. Chips and salsa was good and you can get a free chips and salsa if you sign up for Chili's rewards. The menu is what you would expect from like an Applebee's style place. Lots of options and you will have to experiment to find something you really like. Overall good choice to avoid the long waits of other restaurants nearby read more

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We had a really good experience with this location Saturday 12/6/25. The service was really good. Went in right after opening so we didn't have to wait at all. The food was delicious. We got the 16 count traditional wings. Half buffalo half Nashville hot. Big juicy wings that were done properly. We also got the triple dipper. It consisted of mozzarella sticks, mini sliders, and chicken crispers. Everything was hot and prepared properly. Nice chill atmosphere. We didn't feel rushed. The men's bathroom was pretty clean as well. We typically have great outcomes when we choose chilis. read more

Chili's - Triple Dipper - American Near Me - McDonough, Georgia

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The greeter was waiting with the door open waiting to welcome us. The area we sat in was clean. Our waiter Cory immediately came over and made us feel right at home. Our drinks were cold, appetizers hot and our salads were delicious and our server Cory was STELLAR! read more

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I order at this location for Uber Eats and each and everytime my food is never sealed . The food is just ok but for delivery orders please seal the food. My drink was also not sealed so I didn't feel comfortable eating it and I didn't receive my money back and this is not the first time it has happened so I won't be ordering from this location anymore through Uber Eats read more

The food was trash room temperature at best but the girl (Aliyah) attitude and service for the to go orders matched how the food came out which was disgusting read more

Chili's - American Near Me - McDonough, Georgia

Our server was very attentive and the food came out quickly and accurate. The restaurant was pretty busy and comfortable. The table tablet was easy to use to pay the check. Drinks were decent. Most of us had the triple dipper and chose our favorites. read more

Chili's - Margaritas - American Near Me - McDonough, Georgia

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By far the worst experience I have had at restaurant. The food was horrible. I would not put the management staff in charge of a popsicle stand not to mention the overpriced microwaved food. Pet smart has a better selection if you are hungry. read more

Food was lukewarm and tea had white stuff floating on top. Quesadilla had hard chunk in the middle and burger was the consistency of a hockey puck. read more

Food was excellent! I had the big 3 burger, medium rare. The burger and fries were excellent. The service was above and beyond exceptional. Kay provider all out service. The Ambiance was great. Trevor was engaging and genuinely nice. My entire experience was outstanding. Thank God. Bless ing 2Aug205 read more

My husband & I had the best dinner after a long 10 1/2 hr drive. Great ribs & chicken tenders dinner with mashed potatoes & salad & a special margarita. Super good! We shared the meal & it was more than enough for both of us. Our server, Jahmel, was nice & made sure everything was fine. The manager was checking to make sure everything was good as well. My only complaint was the 2 front hosts were not very friendly, welcoming or polite. But we were happy we chose to come there, would be glad to return. read more

3 for me is great. Just don't celebrate your birthday there-you are charged for a small vanilla scoop of ice cream with chocolate sauce!!!! I did not expect to be charged for this! I'm going back to the restaurant where my birthday dinner was FREE! read more

Not enough context on the chipper dipper when I called I specifically told the lady I want mozzarella sticks but I received 6 wings not very good and appetizing was pleasant sloppy food wings nasty very unacceptable will be going to a different location. read more

Food was great! Our server was cool! My experience here is always good! The atmosphere was nice and clean!

1740 Jonesboro Rd, McDonough, GA 30253 The worst service ever. I should have turned around when I saw the health score of only 80. It was a crowded Friday evening so we went to the bar to wait for our table. Ordered a glass of wine from the rude bartender woman. The glass was had a weird taste like soap on it. I should have ordered a straw but asked for a clean glass because this one had a soap or some type of cleaner taste on it. She begrudgingly brought me another glass and something. She said she needed a manager because all liquor sales are final. I just wanted a clean glass. We paid for the drink and left. Never again. read more

Wow! Ordered a salad and soup and both were little to nothing for the price. I won't eat here again. Bunch of teens working here or something! Get it together chilli's! I've never complained about a chilli's before but this was horrible. read more

Chili's - American Near Me - McDonough, Georgia

Chili's Bar and Grill delivered a good dining experience! The menu, boasting a mix of comfort classics and innovative twists. The fajitas sizzled with flavor, and the pick 3 was pretty good. What truly set this  Chili's apart was the stellar customer service attentive, friendly staff turned a meal into a memorable moment. If you're craving a combo of decent grub and top-notch service, this Chili's may be the place for you. read more

Chili's - Chicken and shrimp fajita - American Near Me - McDonough, Georgia

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This chili's never quite gets it right. Something is always missing, the order isn't prepared as asked, ect

The food was awesome. It was full of fantastic flavor that was satisfying from beginning to end. I dined here on October 24, 2022 as part of my boyfriend's birthday celebration. We were served by Shavey. She was a breath of fresh air and a considerable reason my dining experience was so pleasant. She demonstrated customer service skills I thought were lost to history: she greeted entering guest from wherever she was in the restaurant without yelling. She communicated expectations (particularly wait times, etc) frequently and made sure we knew what was going on at every step. Shavey recommended awesome drinks for us both -- and we accepted and enjoyed them. She did all of this while training a new employee. I was pretty blown away. Sidenote: Shavey didn't cook our food but it was DELICIOUS! Maybe she did cook it. ‍ Shavey Mia. read more

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Honestly I don't know why I try going to this location anymore. Starting with the hosts/hostesses, they don't even make eye contact and then shuffle you to your table then practically throw the menus on the table. A couple of the servers are attentive and I've notice some new ones that have a great attitude while waiting on people. Some servers need to be moved to the back of house since they seem to hate waiting on people. Where the breakdown is most notable is getting your food correctly and within a reasonable time by. It is now an average of an hour+ to get food. This has happened at lunch, dinner, off-peak hours...all the time. I know it's difficult to find help right now but the kitchen desperately needs help. It's going to be a while before I go back. I need to give myself time to forget all the reasons I don't go there. read more

I do reviews whether good, bad, or ugly. My friend and I wanted to go watch the game so we chose this location to meet. We sat at the bar. The bartender named Kiantae was A-mazing. They drinks were on point. Her spirit was everything. She interacted with everyone that walked in the door. She made me feel like I was at home and she knew me. Her energy is the energy that I didn't know I needed. Those drinks gave me life. I only got the bartenders name but I could see how the employees were gravitating to her. They were also nice as well. Like I was saying, I was only there for drinks and I did order the trio appetizer which is always good. I will be returning to this location just because the service was immaculate. read more

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This chilis is the worst's ever been. The services are terrible, 45 minutes waiting for starting the order. The food comes different the order . My kids are starving and stressing for the waiting more the 1 hour, the attendant no refill the beverage don't asked me for anything. McDonough needs another chilis restaurant, this one for me is closed. I'm never going back! read more

Pretty good spot , DECENT music and food is pretty average but not to shabby . I ordered a medium steak and it was 7 read more

The ladies were amazing, it was very packed, however our food was hot and fresh!! We had the fajitas!

Chili's you really have a lot of improvements to make. From the first moment we stepped into the restaurant, it wasn't a unfriendly interaction. I made a reservation online through Yelp & we were 7th in line at 10pm. The waitress said it'd be over an hr. wait and stated the kitchen would shut down immediately...We actually managed to snag a spot at the bar while I tried calling Chili's multiple times to put an order in because we were afraid that we wouldn't be seated in time to order our food, but to no avail, no one answered us at all. When we sat down, we ordered water and drinks, which took awhile - at least a 20 min. wait for beer. I decided on 3 for $10, upgraded from Bud Light to Blue Moon for an extra $3. Our waitress wasn't very good at all. For example, when my she delivered my Salad/Cajun Chicken Pasta, she didn't bring silverware and we had to remind her because she was all over the place. The Molten Chocolate Cake was shared amongst for of us, really great treat and so good. The cake was chocolatey and moist. We didn't ask the waitress to split our bill because we knew of her incompetence (she also charged me regular prices instead of 3 for $10 - had to ask her to correct the bill) and couldn't even leave at the end because she got locked out of the system. Finally, we left at 12AM after everyone had almost been gone & it was just us. We were so tired after driving up from Gainesville and just wanted to leave so badly. I didn't ask for anything to be taken off our bill since I didn't want to double dip...I had a reward for a free dessert. It was a nice surprise to see they didn't charge us for our meals after she ran my credit card, but please be more organized! read more

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Me and my Girlfriend went there today 01/01/25 and we had the WORST service I've ever had at Chili's! I frequent Chili's in Murfreeboro, TN its 25 mies from my home but I do business in that area. Today we got seated promptly by the manager, but our Menu's had food debris on them ( Disgusting) . Our waitress Never introduced her self and proceed to Rush us Through the whole meal. She had helped the whole time still we received POOR service. She brought us our appetizer, with no side plates. Then when our food arrived my girlfriend ( ordered Fajitas ) didn't receive the tortillas or other toppings for 5 minutes! I ordered the triple dipper and didn't receive my garnishes either. We also order 2 margaritas, water and a club soda. I had to flag down the Manager to get a water refill after NOT have one for almost 30 minutes! I'm confused about the wait staff, they act as if they don't know what's on the menu. On top of this Our server was Overwhelmed she had US, 2 other tables and a 12 person party, why is the allowed. I worked int he Hospitality Industry for 10 years during high school, college and Never have a seen this Level of incompetence or lack of caring. its a Miracle this place is still open! read more

the triple dipper made me bust all over the place. and our server was very nice. 10/10 read more

Chili's - Triple Dipper - American Near Me - McDonough, Georgia

Did not get any food. Waited 45 minutes to place a drink order. It 20 minutes to get the drink. At this point, I was done. Paid the bill. This place is awful. read more

Both of our meals were missing fries. I paid extra for the curly fries too. I've attempted to call them and to allow them to make it right. They said the kitchen is closed and they throw away all the fries. With no offering to send me a gift card amount to equal to both fries or a refund. I than asked for refunds. I'll update this post when the refunds are made. read more

Chili's - American Near Me - McDonough, Georgia

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Absolutely awful service!! Politely greeted by helpful host only to be seated without any assistance from a waitress. The empty establishment had a huddle of waiters standing by the kitchen with no urgency to serve us drinks so I waved at one of the waiters who mindlessly stared back before coming over asking how could she help. I asked " Can we get a server please?" She abruptly replied "Yes" then walked off. Our waiter finally arrived with no greeting just a simple "Y'all ready" so we decided to leave & she rudely told us "Okay bye" I do not recommend this place what so ever. Also a large party before us got up & left before we were seated so I'm sure we aren't the only ones who thinks this place is unfriendly and unwelcoming. No wonder it's a ghost town read more

My partner and I came in and received notice of a 40-50 min wait. Once we got seated at 8:20pm we got our drinks and appetizer. The waitress was super busy was taking our table and a big party at the same time. My partner I was drinks and watching the game. We realized it was a hour and tables after us had the food they ordered and we were the only 2 not eating. After 58mins the waitress asked us did we order. We told her yes before she took the big party orders she took ours. 10 mins later another server comes out and places our food on another table and walks off then walks in kitchen with same food and hands it to us. We at that point said we are good and left.. 0/10 .. WORST EXPERIENCE EVER it's only a star up there because I had to put it to submit review read more

As our friendly waitress approached our table, my dad ordered a giant bowl of chili. The waitress informed my wonderful father that they didn't serve chili. My father politely informed the waitress that chili was the first item on the menu, it's right there on the front page, so you would best get your cute little self back in that kitchen young lady, before the other customers find out and they all leave. I was right. She's a lunatic. read more

Chili's - American Near Me - McDonough, Georgia

Excellent Management-Cedric!! Thanks! My sister and I figured we come to Chilli's and chill! In the beginning some of our requests took a few minutes but it was okay because we were enjoying each other's company- laughing and talking! The server appeared annoyed when we asked for a simple cup of water! She abruptly yelled at us! " I'll get y'all the manager " we looked at each other like wtw!! But with ease and comfort Cedric appeared spoke to us with RESPECT!! WARM WELCOME and delivered out Request! Cedric is the only reason we would visit this Chilli's again! Now to the young lady who served us- now we realize why the 4 tables walked out on you! Please work on your people skills and practice kindness! read more

My kids love eating here and this is the closest one to home, But let me tell you the food ALWAYS comes out incorrect and COLD! There is no order and the restaurant is an absolute mess !!! They have the lady at the bar running around as if she is the only one working putting all the pressure on her, she forgets your order and has you waiting for your drink so long you forgot you ordered it!!! You can hear the kitchen staff fussing with each other in the back from the bar just terrible and unprofessional. read more

This review is about bar service today, Thursday 3/17/2022. I was not greeted nor was I asked what I wanted to order (drinks/food). After sitting at the bar for about 5 minutes, I decided to leave. Felt completely ignored. I also noticed that other bar customers had not been served either and they had a difficult time getting anyone to notice them. I will most definitely return but only on the days that Cedric (management) and Sunny (bartender) are there. read more

Ordered from DoorDash, I paid $26 for this trash. The triple platter with no sauce and it was cold with no sauce for anything. I've never in my life seen mozzarella sticks like these. Please don't waste your money on this Chili's. The clearly need new management here in McDonough read more

Chili's - Triple Dipper... where? - American Near Me - McDonough, Georgia

I paid $24.95 for the food in this tray. I ordered from Doordash. The fries were $4.95 and were suppose to have its own tray. The wings in the picture look decent however, the only thing I tasted were the specks of pepper. They were suppose to be hot wings with lemon pepper. I didn't receive the ranch dressing. I received a refund from DoorDash and called the manager to complain. Don't waste your money. This company even changed their name to Killer Wings but they are It's Just Wings in Chili's Kitchen. Don[t waste your money. read more

Chili's - Not what I ordered - American Near Me - McDonough, Georgia

I have been to this location several times, however this is my first review of the restaurant. I went here during a rush but was seated immediately. Waiter was really professional but relatable. Food was good, and the drinks were good! The only reason why I'm deducting two points is because i order an appetizer to take home. The take home order took a long time to make because they got the order wrong. read more

Chili's - Their Margarita special - American Near Me - McDonough, Georgia

45 mins to watch our table be given to a group that came in behind us. Rude staff. No explanation when asked other than oh we didn't realize. How do you not see a group sitting in your lobby. Disgusted. Do better. read more

My friends and I had just arrived in town (Friday January 21, 2022) and were looking for someplace near our hotel to eat. Chilli's was about a minute away so it was perfect, or so we thought. With the exception of the bartender, the whole visit left much to be desired. It got progressively worse from the minute we walked in until the time we left. The floor was even dirty. 1. The restaurant was moderately filled when we arrived, but not enough to excuse the 5 minutes we stood at the front waiting to be greeted and seated. It didn't take long to seat us once we were greeted; however if waiting a little longer would have gotten us a better waitress we would have gladly done so. 2. Our waitress did not introduce herself so I haven't the slightest idea what her name was. She was less than pleasant, rushed us through our order and did not know the menu very well. We were told they didn't have a liquor we requested despite it being visible at the bar. 3. We ordered the egg rolls from the appetizer menu and they were cold when they arrived. We advised the waitress who proceeded to take them to be reheated. We sent back 4 but only 3 were returned to us!!! What happened to the other one??? When we brought it to her attention she assured us a fresh order was being made but it never got it to our table. 4. Myself and one of my friends both requested sour cream, that was supposed to be included with our meal, and neither of us received it. 5. The bartender was the bomb. 2 people from my party walked over to get the drink our waitress advised us was unavailable and they both enjoyed it. Additionally the $5 martini was well made and tasty as were the other drinks we ordered. 6. The food was ok. Not the best but certainly not the worst. All in all the service is what killed the experience. Never ever again. Not even for take out. read more