Went to this particular location on the evening 08/15/2025. It was not busy and service was prompt. For a fast casual chain restaurant, we already knew what to expect food-wise. We've dined at Chili's before and the food is consistent each time. Everything was just fine and middle of the road, which met our expectations. Good food, good service, good atmosphere. The only surprise was that for some reason, our appetizer and meal were ridiculously salty - over and above what we're used to. Not a deal breaker - will come back again. read more

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We arrived at 6:45 PM as a party of six very hungry adults, excited to experience what can only be described as a restaurant cosplaying as one. Drinks and appetizers arrived promptly -- impressive, considering side plates did not. We had to ask for those. Our server let us know she was new, which is fine, but plates are kind of Restaurant 101. After inhaling our appetizers, we placed our dinner orders -- lots of food, lots of sides. On her first trip back, we learned they were out of the much-hyped "new" mac and cheese. No worries, my husband offered to swap for mozzarella sticks and even pay an upcharge because at this point we just wanted to eat. On her second trip back, she informed us that replacing mac and cheese with mozzarella sticks would cost $6. Six dollars. For cheese. On the side. Bold choice. Then came the third trip, delivered with a somber expression, where we were informed they were also out of mayonnaise and ranch dressing. At 7:30 PM. During dinner service. At a restaurant. My daughter genuinely asked if we were being punked, and honestly, fair question. We asked for a manager, hoping for reassurance, accountability, or at least an apology. What we got was... none of that. He seemed unbothered, offered no real explanation, and his shirt was untucked -- a fitting visual metaphor for the entire operation. We canceled our meals, paid for what we had already received, and relocated to Outback, where -- plot twist -- they had food. And condiments. And professionalism. If you're craving disappointment, confusion, and a thrilling scavenger hunt for basic menu items, this is your place. Otherwise, one star is generous. read more

worst business model ever. They have tables open, but they make everyone wait because the kitchen is behind. we can go to the bar and buy a drink, but we can't sit at a table by the bar and drink until the kitchen is ready to take orders. It makes no sense. Why wouldn't you seat people, let them buy some drinks while they're waiting to put in their order, knowing that it's gonna take 20-30 minutes before we your order. my husband and I are older. We're not going to go stand at the bar, but we would sit at a table at the bar. read more

Recently visited this location in MaysLanding, NJ. Dined in for lunch for the 3 for me meal deal. Comes with different price options starting at 10.99 based on the main you choose. Comes with a starter, meal and drink. Good size portions for the food. Food came out promptly. Staff courteous. Our server Lilly was attentive and welcoming. Would return in the future. read more

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Once again fell for the hype of social media and decided to finally try the triple dipper. I should have stayed curious. People really over hype the lamest food. The big mouth bites were overly salty due to the bacon bits and my burgers were on the rare side. The fried mozzarella was oily and barely had a cheese pull since they were lukewarm. The honey chicken crispers were the best thing of this dish. The sauce was sweet and spicy but there was just alot of that crispy coating and not so much meat. The witches brew drink was the star of this meal. I'm definitely a sucker for a themed drink. The idea for the triple dipper is definitely a good one but with mediocre frozen foods it's a flop for me. read more

Chili's - Triple Dipper with honey-chipotle chicken crispers, big mouth bites and fried mozzarella - Tex-Mex Near Me - Mays Landing, New Jersey

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Oh man, I have so much to say. I'm not usually a fan of leaving negative reviews, but I felt it was necessary after my recent visit to Chili's (12/27/24). I went to try the new Triple Dipper items that everyone on social media has been raving about. While the food was good, the service was not. Our server, Michael, was very rude. First, he informed us that their current advertised drink was unavailable and immediately removes the drink signage from our table. He made a lot of random comments. Ten minutes later, he returned to say that the drink was available after all. Whenever he asked us a question, he would jokingly said "No" multiple times....It wasn't funny after the second "No". His service was very similar to the servers working at Dick's Last Resort in Las Vegas. If you're not familiar, it's a restaurant where the servers intentionally treat customers rudely as part of the experience. Personally, I would never choose to dine at a place like that. It felt as though I was paying for a similar experience. We asked for small plates to share our appetizers, but we didn't receive them for 20+ minutes. It was strange that he needed to place an order for the small plates... we ended up asking the host for plates, which arrived before our server did. The final straw came when we asked for napkins. We had to remind him multiple times, and when he finally brought them, he THREW the napkins at my friend's face!!! I wish I was joking. My friend and I honestly thought we were being punked--like, where are the cameras? He was super unprofessional as a server and surprised they had a new server shadow him. The food took a while to arrive, but honestly, nothing came out quickly, so we weren't too surprised. One thing I will say is that he checked in on our table quite a bit, perhaps a bit too often. read more

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As a Presidents day treat I took my 2 sons to Chilis. While I haven't been here for a fee years I remember their tenders and sliders being quite good. We walked into a pretty empty restaurant. The hostess simply said "I'll be right with you". 3-5 minutes later we were sat. As I was waiting I took notice of leaves around the host stand. Then looking further there were straw wrappers and trash around the server station. When we were sat there were more leaves, trash and crumbs all around us as you see in the photo. I almost left there but gave it a shot. The chips and salsa seemed to be the same as before. Things were looking up. Then the meals came. My triple dipper was pretty bad. The tenders were soggy and rubbery. The big mouth bites had a been in the freezer too long flavor and the Nashville hot Mozzarella was pretty bad not resembling anything out of Nashville. My sons got mac and cheese which was overcooked and dry and tenders which again were soggy. We paid and began to leave. I wasn't going to write a review at all just not come back however the unshaven server with glasses that basically pushed their way past me and said not a word prompted this review. The icing on the cake was this rude server not even thanking or saying the basic have a nice day as we left. I made sure to say "thanks and you too!" as we left. My sons gave their visit a 1 and a 0 out of 10. I came here during college and you'd think the geniuses at Chilis would try and market to me since I have potentially 2 additional future families attached to me. Nope. They are destroying the customer experience with poor service, ambiance and cheap, low quality products. read more

Chili's - Trash and leaves all over the floor - Tex-Mex Near Me - Mays Landing, New Jersey

Ordered recently from Chilis, the app was having issues. I ordered through an employee name Mar. She was patient, listened to my order for accuracy and provided outstanding customer service. I ordered the QP Burger, I requested medium well, but it came back well done, little overcooked. The burgers are smaller and less condiments. I think QP burger shoukd have lettuce and tomato included, so the burger is not so plain. I also had molten lava cake, little high priced, but it fills any chocolate craving. If the burgers had lettuce and tomato included and was not well done, I would have issued four stars. The burgers did not have that fresh grill marks like fresh cooked? I hope the burgers are not frozen?? I did not see any fresh grill marks. Little disappointed. read more

Chili's - QP Burger with mashed potatoes. Burgers are a little smaller, did not notice fresh grill marks on the meat, seemed like frozen patty. - Tex-Mex Near Me - Mays Landing, New Jersey

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I don't think I've ever left a 1 star review, but here it goes. Stopped in on a Tuesday night around dinner time and was immediately greeted with a wave of heat and body odor. I thought it was just the little lobby where people were waiting for a seat, but upon entering, the entire restaurant had absolutely zero airflow and it was noticeable. I made my way to the bar and noticed my feet sticking to the floor along the way. Despite the restaurant being jam packed with people, there wasn't a single soul in the bar area. I pushed away a couple trays of half eaten food that had not been bused, and found myself at a bar area in serious need of a wipe down. And then...I waited. And waited. The heat of the room breaking a sweat across my forehead, my nostrils building with the stale smell of sweaty bodies and I can only assume cheap cologne. All in all, I sat at the bar for 10 long minutes and was never acknowledged by a soul. So I got up and left. I love Chilis as a chain and have had tons of great experiences at other locations, but this place needs some serious help. Awful. read more

Chili's Grill & Bar has become one of our favorite restaurant chains for casual dining. They serve classic Tex-Mex and American cuisine in a Southwestern-style setting. My fiancé and I always have a consistent and predictable dining experience here and prices are very reasonable for the quality of food and service. They have so many great options, like their Original Trio and their Chicken Bacon Ranch Quesadillas. Their cocktail menu is also impressive, especially their Margarita of the Month program, and are generous with their pours. Totally worth it. Food: 5/5 | Service: 5/5 | Atmosphere: 5/5 Noise level Quiet, easy to talk Group size Suitable for all group sizes Wait time No wait Recommendation for vegetarians Highly recommend Vegetarian offerings Vegetarian menu or section Vegetarian options Serves vegetarian dishes Dietary restrictions Allergen/Vegetarian, Nutrition, Gluten-Friendly Menu available Parking space Plenty of parking Parking options Free parking lot Parking Plenty of parking in free parking lot Kid-friendliness Wheelchair accessibility read more

Food amazing chips amazing server nice and was funny even the salad was good I recommend here

I don't normally review chain restaurants like Chili's, but I wanted to commend our waiter we had tonight - I believe his name is Jonathan. It was pretty busy and I could tell the staff was a bit stressed, but Jonathan was awesome and handled our order perfectly. He was checking in with us often to make sure we had everything we needed & that it all tasted good - which it did! Drinks & food all came out in a timely manner despite the rush and he just made it a great experience read more

Very good customer service and food. The music gets a little loud but it's still a kid friendly spot. The kids menu also has good selections. We came during happy hour which had some pretty decent drink selections and price. I love the 3 for Me option which comes with a drink, appetizer and entree. read more

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Had an awesome experience here with the server Boston. Food was delicious, service was incredible & we were so thrilled to have found our new favorite restaurant in the area . If you go there , see if Boston is working. He will make your dining experience a memorable one. read more

Excellent! Best Chilis I have had in a while. Great food and service! Excellent! Best Chilis I have had in a while. Great food and service! read more

Only thing good was chicken crispers and mozzarella sticks. All other food was extremely cheap and rubbery. Food took forever to come out without there being any crowd. Got appetizers and meal all at the same time after waiting forever. Will not be coming back. read more

Best deal is the $10.99 "three for 10.99" includes your beverage, appetizer and burger plus a few entrees. The burgers are really good. Try it. read more

I visited the Chili's in Mayslanding. I sat at the bar, Janelle was the bartender. I ordered a burger well done with onions, lettuce and bacon only. After waiting for along period of time and to see her take another table their food. I asked about mines. She goes to the back and brings mines. I cut the burger it had mayo on it. She never apologize. I paid for my drink and left. I was not going to wait for another burger to be made and she had no remorse about the situation. Will never go there again. Customer Service is important to me. read more

Nope. Terrible service and not many people here. I had a drink and left the sticky bar. Bartender would disappear for 20 minutes at a time. Hard pass. read more

Chili's - The Masters is on! - Tex-Mex Near Me - Mays Landing, New Jersey

Just do not understand...you enter the restaurant and there's about 6 people TOTAL dining, its a little after 4pm and you are seated directly under the TV in the farthest corner of the bar! When you ask the hostess to please be seated "anywhere else, except for under the tv" and you are told WAIT---- WHAT? I do not understand, while the wait staff all conversed about where I was sitting--the manager walked over and said "DON'T WORRY ABOUT IT" Unbelievable---food was great--the bartender served our dinner. Just cannot understand the "WAIT" especially when there were more than 6 of the wait staff waiting to serve tables! WAIT-- I do not think I will be back anytime soon! My one star rating is NOT for the service received from the bartendar that star goes to WAIT---the HOSTESS!!!! and Zero STARS to the Manager---Don't worry she won't worry about it! read more

Back at it again with the chain restaurant reviews. Honestly, I was pretty impressed here. The service was excellent and the food was pretty solid too. We started off with the bottomless chips, salsa, and we added ranch. Their ranch dipping sauce is supreme for some reason and tastes better than normal ranch. From there, we got the triple dipper, and the Nashville hot chicken crispers. Everything was really good and they have reward programs/deals you can sign up for to save some money. Definitely a good spot for lunch if you find yourself near the mall. read more

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the beer was cold but so was the food. maybe not cold but barely warm. my wife sent her whole meal back and didn't want anything else, killed her appetite. I kept mine and brought most of it back home to heat and eat. that's it for chilis. read more

The food and the service was very good and the crew members are very helpful and nice to me and my boyfriend John Jeffries from Ellen Moskowitz read more

My food came out cold and in my opinion the only thing good in the restaurant is the blue lagoon and that's a drink. The restaurant is dirty, wet, and the workers don't clean the crumbs enough after folks eat. Speaking of workers the service is terrible the workers have a little to no energy they are super slow and every time I went there they ruined my order and once me and my mother went to go to the bathroom and they thought we left so they took all of our food and good thing we came quick because they had our bags and phones in there hands so we ran and they went back to our table put our stuff back and didn't give us true apology they both said oh sorry and left. read more

The medium rare steak I ordered was burnt to a crisp. Where is Gordon Ramsay when you need him. The Mashed potatoes were dryer than the Sahara Desert. On the other hand, my sister enjoyed her Kraft Mac and Cheese. And my family was colder than iceberg that hit the titanic. When the steak and mashed potatoes came back it was so mid. Steak was disgusting, and it seems it was microwaved. read more

One of my best friends and I stopped here on our way to Ocean City for the weekend. It was early/mid afternoon so there weren't too many other diners there at the time. We both enjoyed our meals - I had chicken quesadillas and I think she had a fried chicken sandwich of some kind. And as usual,, their chips and salsa were perfect. Our server was great and we were in and out and back on the road quickly. I would certainly stop in this location again. read more

Chili's - a plate of food with a side of fries - Tex-Mex Near Me - Mays Landing, New Jersey

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I'm not sure why there's such bad reviews. Ashley was great and she should get a raise. she running multiple stations solo and talk with each and every guest to make sure they are having a good experience. read more

I rarely eat Chili's anymore and this last visit was a reminder why. My kids both had burgers which they said were great so we will start there. My loaded cheese fries were good however they forgot my ranch dressing which was annoying. The cheddar cheese curds were extremely salty. I had steak fajitas and the steak was extremely tough, I didn't even end up eating it I just used the black beans rice and veggies to make tacos that way with the tortillas I had. My sister had a cilantro chimichurri steak I believe and it arrived a hot mess. We did curbside to go however I don't believe this was a travel issue they just threw a small amount of food in the box and gave it to us that way. Her steak was also very tough and under seasoned, she did not end up eating hers either. I'm attaching a picture of how she received her meal, unacceptable. read more

Chili's - Tex-Mex Near Me - Mays Landing, New Jersey

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Very disappointed by this meal especially after driving over an hour round trip because I was craving Chili's. Due to Covid-19 I can't sit in the restaurant and sadly I suffered because of it. The food was not as good as when you sit at the restaurant. The soup portion was much smaller than usual, and it was very watery. Usually the baked potato soup is nice and thick and with lots of cheese. This had no cheese and once again was like water. My burger was cooked right but they didn't include ketchup packets for the fries. Then when I looked in the bag there were no napkins when I specially put a note to put napkins in the bag. I get that these aren't big things but it would definitely keep me from running back to this chili's again. read more

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Food was consistent with the Chilis Brand. Liked the 2 for $25 menu. The waitress - Summer - was unpleasant & seemed bothered by our requests. I know working in the food industry is hard work but she should remember that customer service is important. Everyone needs goals. Cheers! read more

Service was just so piss poor. Felt like we were a problem. Asking For little things just felt so inconveniencing. Eating out is supposed to be somewhat of an experience. No one has to eat out. read more

This is for Chilli's of Mays Landing, NJ ONLY !!! Just average/below average food. Some food was served rather cold, not hot! Service slow and very stupid. Provided excuses and Bull$@!T .....SAD Disappointing. AVOID !!! read more

My wife and I went to dinner at Chilis for our 43rd. wedding anniversary. Our server was off in la la land and really wasn't paying attention to us. We Ordered drinks, my wife had a dirty martini and I had a beer. The drinks arrived twenty minutes later. By the way, there were only ten people in the place, so service should have been better. My wife sent the martini back because it was half full. When the second drink arrived it was filled with olive juice. We refused it. Next we ordered a house salad and asked for a second plate so we could share it. What arrived was a Caesar salad with one dressing and one plate. It took five minutes for the second plate to arrive. After our salad, the main course arrived. We ordered a fillet with shrimp and a rib eye with shrimp. Both steaks were so tuff we only ate half. My rib eye was 50% fat. our meal sucked! The service sucked! I will never go back to a Chili's restaurant again!! read more

Picked up a couple of 3 for $10 specials here with the burger and soup, and they were meh! Burgers were cooked to the right temperature but sloppily made, and the portion of fries seemed on the light side. I'm pretty sure the soups come in a bag and are just heated. This time the loaded potato soup was more like loaded potato water! Overall, a marginally acceptable meal. read more

Food was wonderful. I love it can't get enough of this place. I'll be back again soon.

Queso was cold and wings were under cooked. Maybe the kitchen just had a bad night but we won't be going back.

Was pleasantly surprised at the quality of the food and drinks at Chili's. I think we were expecting yet another chain restaurant but found the food to be very good. For a drink: Got raspberry iced tea, definitely good, As an appetizer: I wound up getting the fried pickles, which were really good and would definitely recommend getting, if you are considering getting an appetizer. And as for dinner I got a half rack of ribs which comes with french fries. Came out fast and was hot when arrived at the Table. And for dessert had a peice of cheese cake that is a pretty nice size. The service was great always coming back to the table to see if there was anything I needed. If ever in the area I would definitely come back for a lunch or dinner.. read more

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Had to change my review since the last time in there they no longer have the black bean burger. New veggie burger is just ok.

Ordered to go. 45 min drive home, opened container to a BURNT 10 oz steak. asked it to be cooked medium. WARNING check your food before you leave the property. read more

Chili's - Ordered to go. Got home found 10oz Burnt. Asked for medium. - Tex-Mex Near Me - Mays Landing, New Jersey

Lunch at chillis was a little disappointing. The ribs tasted like they were boiled with sauce thrown on. The worst part was that the fries were cold and I asked for them to be replaced with hot ones The turn around for those fries took every Bit of twenty minutes ! When they came out they had a faint taste of oil past it's prime. Lunch was not fun. read more