Chili's in Laveen is fairly new to the city. I went during the week as it was not crowded and had a great experience. The servers are very friendly and attentive, even the manager came out to check on us. It has a nice sporty vibe with tvs around the restaurant, and a lot of different types of seating to choose from. The Triple Dipper was pretty feeling and a good price. read more

Ambiance: no. want a puck light shining directly down on you the whole time? Gross Food: meh Service: host was great! Server seemed scatterbrained and didn't remember napkins or straws until we got our food. read more

Food: 3.5/5 - solid for what it is but nothing to write home about. Service: 2/5 - our waitress seemed annoyed that we asked for more time before we ordered -- and we felt like she was rushing us / trying to get us to leave quickly I like Chilis and have had good experiences at other locations but the service really left a bad impression on me. read more

Chili's - American Near Me - Maricopa Colony, Arizona

We swung by for lunch. Their host was very friendly, we got sat right away. It was very clean, spacious. Our waitress was kind and on it. Service was great. They have lunch special that were good. We got some chips and salsa. I ordered their sirloin steak. It was cooked well. Over all the visit and the food was good. read more

Chili's - Chips & Salsa - American Near Me - Maricopa Colony, Arizona

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Oh, Chili's! You're a good addition to the Laveen restaurant lineup. I want this location to be GREAT, and in some ways it comes close, but you should manage your expectations of you're going to go here as a patron. Food: good value overall. You know what you're getting when you come here. It's not going to knock your socks off, but it's consistently good. Ambiance: this is a new location, so it's still really nice! I hope they keep it in good repair. The lighting and art is modern and fun. They keep it clean, and the booths and tables are in great shape. Service: most of the staff is young, and they're definitely still learning the art of hospitality versus just checking the boxes. Both times I've gone, it was like I had too many checkins at the beginning of the meal, but had to wait forrrrever for boxes. It'll serve the staff well to get down the cadence when balancing multiple tables. I also went shortly after they opened the last time I was there. The restaurant was nearly empty, but I had to ask three times for a booth. It made me feel weird that I had to be so assertive. If you haven't gone yet, this is your sign to go get a triple dipper and check it out. You probably won't regret it. read more

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For the 2nd time in 1 year this location only has one waiter. I have never been here when it's busy even on a Saturday or sunday. Once again me and my guest decided to leave than wait gor service. Applebees used yo be great and consistent. Not so much. They should just give up and close. Its clear there are no leaders or management at this location. This was my last time i will be eating at an Applebees. Frustrating and forgettable. read more

50 minutes waiting time in empty restaurant, Because they don't have a waitress, we was ignored the all time, food was raw, WE WILL NEVER COME BACK TO CHILI'S read more

Chili's - American Near Me - Maricopa Colony, Arizona

Went to dine in today at this Chilis location and the service was excellent! We had Mascall as our server and he was very efficient and attentive. Made sure to take care of all of our needs with no hassle in a timely manner as well. The food was cooked to perfection! Definitely would recommend this location for future references. read more

This is a very new restaurant. They are getting it together and the food is pretty good. Customer service was awesome

Great experience at the new Laveen location Friendly staff, clean restaurant,sweet server & a manager named Dustin who was super welcoming while checking on guests. Beautiful views of the Estrella mountains & a great place to sit & have a brew with a view & those tasty chips & salsa. Be sure to download the app! Cant go wrong with the lunch specials either! read more

Chili's - Chips & salsa to go - American Near Me - Maricopa Colony, Arizona

First time at this location - staff was friendly and restaurant was clean. However, service was terrible and food was mediocre. One friend had the chicken crispers, said they weren't the best as compared to other chilis locations. Two of us had the Santa Fe burger (veggie style) - we were disappointed, it was supposed to have jalapeños and guacamole....it had pickles but not sure what happened to the jalapeños :-) and a dab of guacamole. No biggie but the taste wasn't the best. Another friend had the steak fajitas which he really liked. We had the bottomless chips and if you can make it out in my picture, the chips were stuck to each other in clumps. Service was terrible period. When requested 1 refill, the waitress told so long we were done eating. Instead of ice tea, she brought a pitcher of warm tea with no ice, dark as coffee. When I pointed it out, she offered to bring ice but never did. Requested condiments and salt, she forgot. It is just not a place I will opt to go...lots of other options so I definitely won't drive to this location for the heck it. If you choose to go, I hope you have a better experience. read more

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Me and my family love it, the worker are so cool and professional, and the food always taste great, and the price are just perfect,

GREAT FOOD GREAT SERVICE GREAT ATMOSPHERE I got the half rack ribs with the loaded Mac & cheese and house salad ribs were very good Thank You Chilis for Joining Laveen read more

Chili's - American Near Me - Maricopa Colony, Arizona

Honestly just gross food overall, extremely salty and looks like slop. I ordered wings on one occasion, they were very dry and flavorless. I ordered three different flavors and none of them had enough sauce or flavor. My most recent order was simple just potato soup, and a kids cheese pizza. Potato soup was extremely salty and the pizza was as well. The dough was floppy, not crispy, and the side of mashed potatoes tasted like dish washing water. Will not recommend or come back. read more

This place is amazing!! The service is great and the food is so good! Laveen needed this thank you Chilis!! The atmosphere is amazing friendly people all around. read more

Chili's - 1/2 Half Rack of Ribs for my son!! The smile says it all.. - American Near Me - Maricopa Colony, Arizona

We had walked in to have a nice dinner and I noticed that the chicken sandwich that my boyfriend had ordered was not the spicy one that he wanted. So naturally I ask the young gentleman next to us (Isaac) if he can ask our server for the proper chicken sandwich. He then asked with an attitude "what's wrong with the sandwhich, that is the correct sandwhich" and looked at his watch and rolled his eyes. He then said that we would not be able to switch out the sandwhich even tho he was not our original server. Then he said that if we wanted the correct one we should know which one to order. Then the manager came over and spoke to us because as a server that is an unacceptable response to someone else's section. Not only did he ruin our experience here but he also caused an ininviting environment for the people around us as he was creating a fuss. I spoke to the manager and did not ask for a refund or that our original server be reprimanded but that he be talked to about his service etiquette. read more

Chili's - American Near Me - Maricopa Colony, Arizona

a great place love food great for a first date they should carry milkshakes great service but slow at there job

Ordered the triple dipper. When food arrived I was given mozzarella sticks instead of the chicken tenders. I pointed this out to the staff. The "manager" or shift leader, not sure she did not introduce herself. She asked for the mozzarella sticks back in order to get my replacement. It was 2 sticks. What unsanitary restaurant takes back food to throw it away. Or was she hungry and wanted to eat them herself. Any place would bring me what I ordered and leave the TWO mozzarella sticks. How petty. Maybe we need to let the health inspector or corporate know that you take back 2 mozzarella sticks to be petty. read more

Service was amazing! The staff is so friendly and welcoming. The drinks and food came out so fast! We never had to ask for refills because they noticed whenever our drinks would get low. The environment was comfortable and we will definitely be coming back. Thank you for the great experience! Very excited to have you in the neighborhood. read more

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The food was good and tasty. The portions were just right. The employees were quick and on top of things. Our server Amy was polite and very friendly. Suggested a few items like the queso beef which was good. The place was packed but the service was still quick. The teams were helping each other out which is nice to see. The vibe was good. read more

Chili's - Ultimate Cajun Pasta , Big Crispy Chicken Sandwich A Coke and a Ice tea - American Near Me - Maricopa Colony, Arizona

I walked into Chili's as a normal human being and walked out a changed soul. The moment I sat down, I could feel the ancestors whispering, "Get the Triple Dipper." And I listened. Quenching. The fries? Perfectly seasoned. The mozzarella sticks stretched so far I briefly considered filing them as a local landmark. My burger was so juicy I needed a moment of silence out of respect. The drinks? Bottomless. I don't know how, I don't ask questions, I simply accept blessings. The atmosphere was electric. TVs glowing. Booths comfy. Chili pepper logo staring into my soul, daring me to order dessert (I did). Service was so good I half expected my server to tuck me in and read me a bedtime story. If loving Chili's is wrong, I don't want to be right. I will be back. I may never leave. Tell my family I'm safe. read more

Chili's - Me looking at the menu. - American Near Me - Maricopa Colony, Arizona

I've been waiting to be helped for over 30 min for an order that was put online!! Manger guy with beard and glasses was absolutely useless and just looked around addressing no one waiting on being helped read more

Southwest egg rolls all day! The place itself is on the small side but the service is huge!

The restaurant just opened, staff is still in training but overall the food was great, service was good. At the time we were there, the corporate trainer was there. The only complaint I have is the salad should have come out first. read more

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Ok new place probably new server. The server messed up our order, but apologized and corrected it immediately. The food came out fast and hot. Other than the initial issue our server was prompt and available. Glad to have a descent sit down restaurant in the area. read more

I had a very disappointing experience at this Chili's location and felt it was worth sharing. We came in as a party of 7 around 10:20 PM, understanding that closing time is 11:00 PM. We are familiar with the menu so after a long day of work we were ready to order , have dinner and go home and rest. However, from the moment we were seated, the service was extremely poor. No one came to greet us or offer drinks for quite a while. I finally asked a waiter passing by if we were going to get help since the table next to us arrived after we did and they already had their drinks. When our server (Gabriela, per the receipt) finally approached the table, she did not introduce herself, smile, or provide any basic level of hospitality--she simply asked if we were ready to order. Throughout the meal, she never asked if we needed refills, I had to ask her. And we had to rely on ourselves while other staff walked around doing side tasks like messing with ketchup bottles or checking their phones. I do have to say when other employees dropped some food off at our table they were smiling and nice and they did ask if everyone and everything was okay. Once we finished eating, no one brought the check, and the kiosk at the table did not display our total. We had to actively look for someone just to request a box for leftovers. When Gabriela eventually returned, she dropped off the ticket without asking if we needed to split the bill or explaining the payment process. She began clearing the table while we were still figuring out how to pay, without communicating anything. We ended up walking toward the exit to pay, where another employee helped us, she told us we had to pay with our waiter to which I responded I no longer wanted to go back to ask for help. She kindly helped us pay.  I completely understand that employees can have off days, but this level of service was unacceptable--especially for a new neighborhood location where you'd expect a welcoming atmosphere. Showing up almost an hour before closing should not result in being treated like an inconvenience. I had already read bad reviews on the neighborhood group online about this new location but I thought maybe they had a bad experience and I wanted to give it a try.  Management should seriously address staff training and customer service expectations. Experiences like this make customers not want to return. read more

Everything was fine! Glad to have a place to get a cold one and some decent food in Laveen. It's about time!

Happy to welcome Chili's to our Laveen neighborhood! When my husband and I visited at 3:30pm ...to our surprise it was PACKED. That being said the service was amazing. Several different employees checked in our table throughout our dining experience. Food was hot and the bottomless chips kept rolling in! My only complaint is that chilis does not include alcoholic drink prices on their menus (more of a corporate complaint than locational). I understand their business model but customers who do care about prices don't want to hold up their waiter/waitress to ask for the price of each drink to ultimately make a decision. You cannot even find the pricing online. Including drink prices on menus may speed up overall service in turn helping out the staff! read more

Amazing atmosphere and the service was quick! What a great way to enjoy happy hour with the deals too

Our server was great ! We enjoyed the meal and the nice open vibe of the restaurant..

Food at first was good n then the second time sliders meat was raw n cold . Service was good not food . So I stop going it's ashamed cuz we don't have enough food restaurants here in Laveen.. read more

The food was average like any other chili's but at least it's in laveen and we finally have an actual sit down restaurant for once..The service wasn't top notch.. Are waitress forgot that we were her table and she had the audacity to come back when were finishing our meal to ask did someone take you or no when we already had new drinks. At least she checked instead of assuming. The floor was VERY slippery with grime and others at my table also complained about this floor. Otherwise the busser boys/hostess were super nice. I was appalled and appreciative On how they opened the door when we walked out. I may come back when they fix their dirty floors and servers forgetting tables. Laveen restaurants need to step up their game, maybe ill come back,, read more

Ppl were being seated ahead of us, even though were were signed Red hair hostess was not paying attention My steak was over done, burnt! Med well ????!!! read more

My husband & I had good experience dining at Chili's..great cocktails & food! Definitely will go back, ambience was pleasant..

Been coming to this new Chilis in my area at least once a week and the food has been hot and fresh until today. I ordered on line and got a text 6min later saying my food was ready. Not a good sign. Fries were cold, drink was flat. Burger was ok but can tell it was not cooked to order. Side salad was in like a Mac n cheese/mashed potatoes container. Someone did not care about this order. Very disappointed. read more

Ordered from door dash and received someone else's order. We called and manager told us he would refund our $81.00. We'll, 8 days passed and no refund. Ended up calling back and a different manager states we were given wrong info from manager. We were told we needed to call door dash for refund. We'll, 8 days had passed and they wouldn't refund jack shit. The manager stated he would email a $50 voucher, which was never received, smh. Pay more attention Chili's and door dasher! read more

Amazing service good food fast service clean Jaidan and Jose was the best been there three times in the last two weeks

Our new Chili's is awesome!! We were seated, order taken and food served within 15 minutes! And all the members were so professional & personable! Super happy! read more

Marcel is an awesome waiter, he on top of the refills and the food came out correct. He was awesome.

Marcel was awesome great customer service always kept up with drinks and food making sure we had everything we needed and super friendly!!!!