The staff at this location is extremely disorganized! My husband and I tried to bring our three kids + a 10 month year old baby. After waiting 5 minutes in line to sign up for the waiting list, my family and I waited in the car for 25 minutes. When we received the alert on our phone, we gathered all the kids together and made our way into the restaurant. We were told that we would not be seated and had to wait again for someone to leave. They offered us a booth that would not fit our party but nothing else because they didn't want to "over work the cooking staff." I don't understand how that is relevant to the table size. We then watched as the manager, waiter, and hostess went back and forth about who gave away our table, why were things communicated incorrectly, and who went on break without training a replacement. The manager has us wait again for 10 minutes to rectify the situation only to offer us another booth. We left unheard, unresolved, and unassisted. This was an incredibly frustrating experience. I would not recommend anyone go to location until management and staff has changed. read more

My husband and I visited the Johns Creek location for a late lunch, and were pleasantly surprised at the price, quality, and efficient service! We've been trying to find a decent restaurant with good quality food, and service which has been a challenge to find lately. My husband is very hard to please! I had shrimp tacos which I recently learned are no longer on the menu. They were healthy and delicious! I also had the enchilada soup and my husband had some burger sliders and a salad. On the next visit, I had their chipotle bowl which was surprisingly delicious and a large amount for the price. It tasted fresh! I joined their rewards program which gives free chip and salsa on each visit or a free soft drink. The noise level was pretty low, probably for the time of day we visited. I think we'll go back again! read more

Packed on a Saturday night. I went with my husband and stepdaughter for dinner. Place had 15-20 minutes wait at 6:00pm. Service was nice and pleasant. Menu had lots of options from fajitas and stacked burgers to healthy salads and salmon and veggies. Overall worked out well for a casual dinner with the family. read more

Chili's - 6oz sirloin and black beans and broccoli - Tex-Mex Near Me - Johns Creek, Georgia

Living in this area for 7 years, was always prideful that a simple Chilis restaurant was so well run. Same staff and always a great experience. Recently, this place has become a Chilis experience I expect at the airport. Very sad, hope they can flip it around again. The hours are laughable, but they aren't only restaurant experiencing that issue, but they should be able to control quality and experience. Look at the reviews from 2+ years ago, they were stellar for a Chilis! read more

Service is usually good in the restaurant and slow in the bar. They have the pay at the table kiosk which is very useful. Usually not any wait time - even on the weekends. read more

This was my worst dining experience yet, we waited at the lobby for 15 min. With max 5 people there and noticeably 5 servers. We were greeted 4 times by the staff saying they were going to come back but never did. The staff was bringing over remotes to a different table before they took us to a table. After 15 minutes we were finally brought to a table that reeked of vomit. I mean like a pungent smell of throw up. We then asked a kind waiter to seat us, which she did. The manager then blamed the hand degreasing sanitizer even though no other tables smelled the same. Just an overall horrible experience. We have been dining at this restaurant for all 7 years we have lived in Georgia and this was the worst experience yet. Please reconsider going to this restaurant if it is in your options. There is a chipotle close that would be WAY better. read more

First time in Georgia so I decided to go to a chain restaurant, and Chili's was the closest, so..... I sat at the bar as it was lunch and I wanted to get caught up on the sports highlights. I was greeted immediately and offered a beverage. There were two servers tag teaming the section, and the team work was exceptional. I asked what was the specialty, ribs, burgers and fajitas. From my experience fajitas are a dicey option, when it is a miss it is a huge miss. So it decided on the burger. The Boss burger had every type of meat you could ask for, so it was a win. The server was in agreement that it was the best burger, and it did not disappoint. This this had rib meat, brisket, a silly amount of bacon and sausage. Not gonna lie, the cheese sausage was a dud. But the extra bacon more than made up for it. The burger by itself was amazing. The extra meats made it epic. The service was fantastic. My drink was never empty. All over the bind refills. Great experience. I would recommend Chili's and the Boss to anyone. Superb read more

Chili's Grill & Bar is a welcomed and dependable chain when I travel. While they may not list their gluten free offerings on the main menu, they do have an allergen page for gluten available at the hostess stand or online at their website. The number of selections for GF food is nice and provides some what of a choice, which even includes their loaded potato soup. This Chili's is split into two main sections, the dining room and the bar. I happen to prefer the bar at this location due to how loud that the dining room can get and it just seems like a more relaxed atmosphere in the bar. There are plenty of tvs there to catch multiple games while dining. The service is generally quick and good. The food is pretty decent for being a chain. I do like how they now have the tablets at the tables now so that you can pay your bill and leave if your server is busy and you're ready to leave. read more

I've been to many chili's locations and placed orders for pickup. However today when I received the food I ordered, it was such poor quality an inedible. You guys should be ashamed to to even THINK that sending food like that to a customer is ok. read more

Came to this location for dinner. I'm already a Chilis fiend, after working at one for 5 years, so very familiar with their menu. Their menu has something for everybody ... Awesome burgers, salads, steaks, sandwiches, pizza, quesadillas, fajitas, and also tons of healthier options. The kids menu alone has about any option a kid could imagine: corn dogs, grilled cheese, Mac and cheese, grilled chicken, pizza, burgers, chicken sandwich, etc PLUS a ton of healthy side options and drink choices! VERY child friendly. This location was very clean and our waitress was attentive, friendly, and quick on her feet! They also have a pay pad on the table to speed up the payment process plus games on it for children to play, which helped keep our little princess engaged while we decided on dinner. I ordered the buffalo chicken ranch sandwich with a side of corn, plus the El Niño margarita. The sandwich was awesome, but needed more buffalo sauce and corn was very buttery with pepper. The margarita was good but could have been stronger. My honey ordered a black bean guacamole burger and corn, plus a pomegranate drink. Hers was good as well, drink could have been a tad stronger. The princess ordered grilled chicken and broccoli. The chicken was a very big serving size. The broccoli was under steamed but the waitress corrected that right away. Overall, a great experience for a chain restaurant! read more

Quick pop in for an after dinner drink. Hostess and server very friendly. I tried the LTO Texas Lemonade. Very good. Throughout the week there are various drink specials. Many TVs surrounding the bar and volume level is conducive for table talk. read more

Chili's - The bar area. Of course - Tex-Mex Near Me - Johns Creek, Georgia

We used to love this place. Friendly bartender, cold beer and quick service. Now it's apathetic servers, rap videos on the tv cranked too loud and incorrect food orders. Damn shame, especially in Johns Creek where we moved to get away from this crap that took over Gwinnett county. read more

hostess was so disrespectful. We received a text message saying our table was ready and we went over to the establishment 5 minutes after receiving the message. We told one of the hostess that our table was ready and she told us to wait, so we sat down at the bench and a couple minutes after another hostess came over and started looking at the ipad. She later asked for our reservation name and we told her. she look surprised and then said "oh so you got the text a long time ago." in a snarky tone. we told her we literally received the message not even 10 minutes ago. then she said word for word "so you didn't wanna come up here and let us know?" She had the biggest attitude and it completely put us off. Then they made us pay $5 for the chips and salsa!!! When has chips and salsa ever been not complimentary?? Used to love chili's but the hostess needs an attitude check asap!!!! read more

Horrible service, love the food and the company used to be a great value, atmosphere and ambiance. Company consistency has gone down and hope the company can do a big repair with employee engagement which would drive better customer service. Server didn't want to make or serve the president margarita as designed Bc he said it caused him more work. Manager said she would comp it...it wasn't necessary, but she didn't follow through. The staff stayed in the back until they had to bring food out to customers. Sad. read more

Ordered online for a carry out order for 2 people. Both were the 3 for $10. Both orders exactly the same with the exception of the drink. One of the sides was wrong and most importantly, the chicken was NOT cooked all the way through. Had to throw out most of it from both meals. Very dissatisfied. read more

There are lots of other restaurants in this area, so skip this Chili's! They are sure to disappoint. It was a slow night and it took almost 5 minutes for anyone to even walk up to the host stand to seat us. Then you get the apathetic waitress who is angry you showed up (but sure to want you to give her your money via a tip) who when asked for napkins just threw them on the table without saying anything and walked away. Got the orders wrong, which was on par for the whole night. But the biggest thing is that one of the meals wasn't even edible because after the first bite a long hair was pulled out. So gross. There was no way to mention it or even get it taken off the bill because of course the waitress never came back. Just a waste of money and time. Chili's is the new Applebee's, they went so downhill the past few years. read more

I've been there 3 times. Every time the chips have been soft to the point of being inedible and full of grease. Their margaritas are bad - not like other chili's. would be better flushing my money down the toilet than eating at this location. Terrible. read more

This Chili's restaurant at Medlock is a disaster. We went last week because it was my daughter (9 years old) birthday. We ordered guacamole and the server "took a life" to bring it. Then we ordered a corn on the cob and also our server told us that there was a mistake and it would take more time to defrost another one etc Finally , we asked our server to please sing happy birthday as they do always with costumers.... and we told him as soon we got in the restaurant. But when we finished our meal our server told us "I'm sorry but everybody is busy so we cannot sing happy birthday" He just gave us a horrible ice cream (bad presentation ) . It was really a stupid excuse our server gave us because there wasn't too many people in the rest. It was Wednesday ! No tips for this server and I won't return to this horrible and disrespectful place. read more

My husband and I just had lunch at the Medlock Bridge Chili's. We were greeted by Julian who seated us in the bar area. The area very quickly filled up and Julian was juggling everything - seating, taking orders, and delivering our drinks. He was extremely polite and kept checking on us throughout our lunch . He was doing so while juggling at least 8 other tables. We were soo impressed !! The service was amazing and the food was pretty darn good as well. read more

Surprised how good our experience was here. I feel Chili's keeps on improving. Standout was probably our server--wish I could remember his name. Now a fan of Chili's! read more

Waited 50 minutes for an appetizer. They don't have an online ordering system, it just prints receipts and they don't make the food in a timely or orderly fashion. I arrived 5 minutes prior to the time it was supposed to be ready and they never got back to me with an estimated wait time. 5 minutes after the order was supposed to be done they said 10-15 minutes. Half an hour later I got my appetizer. I had people who got their full meals with a pick up time 10 minutes later than mine get their food and leave well before I was done. Lucy the manager didn't say anything, she just said she'd 'make sure it came out'. They compd a womans desert who waited 10 minutes, I wouldn't call either transaction fair. read more

Where do I start...this place was Awesome from the parking available to the Welcome Greetings from the staff to the limited time waiting for seating and the timeliness of getting our food!...Overall great experience I will be back! And all my Veggie Lovers don't forget to try the Veggie Fajitas...Amazing! read more

Chili's - Tex-Mex Near Me - Johns Creek, Georgia

This chili's had a line of customers no hostess and over 10 dirty empty tables no one even bothered to assist any customer walked out and will never return horrible normally chili's has great service read more

"Hi! Welcome to Chili's" said our fantastic waiter, Sean. I was with a group of 26 here, and it seems every person had a good experience. John David was the waiter for the other table and he was also great. One person had their first Chili's experience tonight and also her first bite of steak ever. Another one of our people ate a massive cheeseburger and she got free ice cream for finishing it. Great time. In short, I felt God in this Chili's tonight. read more

when i ate here they were short staffed so it took a while for our server to get to us and we waited an hour for food. i was definitely okay with that because i understand what i signed up for. my issue was the food! it was just very gross! definitely a 10/10 yuck. would not even eat here if the food cost $1 read more

We stopped going to Chili's bc the location on Windward just ruined it for us. Great experience at the Medlock location thanks to our Server Alissa! Very attentive especially being that my 1 year old daughter fell asleep on me and she just helped with EVERYTHING! Will definitely be back to ask for her again...We had the Veggie Quesadilla & Husband had Grilled Chicken sandwich hold the avocado food was delish and Hott! read more

$8 lunch fajita special was an affordable tasty alternative to my usual coffee & orange. Their new e-checkout using the table tablets is more efficient if you're in a hurry. I only order fajita, quesadilla, or burger so don't ask me about diversity or cultural specialties. Typical chain restaurant w/TVs and business lunch rush. It'd be cool if each location offered a unique dish invented by their chef & staff; not limited to TexMex or vendor-supplied ingredients. read more

Well you don't expect anything spectacular from Chillies, but this place was different. My last visit to Chillies was to their Dunwoody location and the experience was atrocious. We (my Wife and I) had decided to avoid Chillies. Yesterday we decided to go to the John's Creek location on McGinnis Ferry Road with our friends visiting from India. I am glad we did. The food was good but the service was great! Our server Brian took great care of us and made us feel welcome. He was warm, witty, attentive and courteous. This restaurant has a new decor that elevates the experience. read more

2.5 stars, Ok bar grill food, $$/ 4 price wise, service is slow, selection isnt always to my liking, chain restaurant decor and it's super dark inside Only like their artesian thin crust pizza all of them are good especially the bbq chix, everything is typical bar grill chain restaurant fare. Ribs, quesadilla, nachos, burgers, fried food. Only go when I don't feel like cooking and the kids need to be fed. There's always something here for them to eat so it satisfies the taste buds o everyone. Would sort of recommend and will most likely come back because the kids want to and my inertia. read more

The last three times we have ordered take out from this Chili's something with our order has been wrong. The simple Santa Fe Salad was just lettuce and chicken, No strips, avocado and ranch dressing as described. I don't think I would have received the same meal if I would have dined in or it would have been easier to send it back. We have been visiting this location since it opened and it has really gone down hill. I just wish we had more options in our area. read more

I have not been to Chili's in years! Decided to go after hearing they serve a really good black bean burger. I had the best waitress, and I really wish I could remember her name. She was absolutely excellent! Had my daughter there, and got her some veggies and chicken. She ate all her chicken, so that says a lot. Also, they have these little gadgets on the table that you can purchase games for your kids to play and also pay for your tab. Nice! So...ordered the black bean burger, and it was just okay. It was kinda burned around the edges, and not really moist. The bun was good, but with butter and toasted...how could it be wrong? I also had the side of corn on the cob, also very buttered. It was pretty good with the butter/black pepper combo on it. I would try this place again, but I wouldn't get the burger again. read more

Had dinner last night (Valentine's Day) with my husband. We walked in around 5pm and most tables were available. It was not busy yet. However, No waiter/waitress showed up until we stopped one guy asking for our waiter/waitress. Big menu with many combinations. I ordered baby back ribs and my husband had a guacamole burger. I am glad they didn't mess up our food. The baby back ribs had less meat than I thought. It's probably from a skinny piggy. The home style fries were varies. My husband's fries was softer than mine. Could tell they were from different batches. Self checkout is quite convenient. read more

It was a nice Chili's compared to where I I've been to. I got the Fajitas and they were marvelous!! I also loved our waiter he was very nice and helpful. I would definitely come back. Recommended to anyone who likes American, Tex-Mex comfort food!! read more

Absolutely the best service!!! Hands down!!!! Julio is amazing!! Can never decide between their burgers and the triple appetizer! Will definitely be back!!!! read more

We have dined here several times over the last few years. You can always expect good service and food here even when they are very busy. Menu is the same as any other Chili's. I like the easy checkout devices they have on the tables.. don't have to wait for the waiter to finish the transaction. But remember that they charge you for playing video games on this device. read more

I ordered from their "it's just wings" on doordash. DO NOT ORDER. So disgusting. I had to throw out most of the food I ordered. The wings had a horrible seasoning. It's also super super salty. Save your money and get wings somewhere else. The wings from it's just wings are not worth it, trust me. read more

They locked the doors before closing and someone could have nicely said we were understaffed which I would have totally understood but they kept staring and ignoring. read more

After a long, crazy day at work I usually stop by here for their margaritas. You really can't beat $4 margaritas. Service is usually always on point and the food is pretty good for the price. I usually get their bacon cheeseburger with fries and it's always good and satisfying. read more

Four of us came in for a work lunch at around 11:20. The waiter was young and seemed clueless. He messed up drinks order right away so we knew we were in for it with him. We placed the order in right away because we were in a hurry. Two orders of chicken fajita combos, one order of their new Chipotle Chicken fajita and one chicken sandwich. Nothing complicated. The place was almost empty at the time. We never got our drinks refilled and after about 20 min of waiting I flagged down the waiter to inquire about the food. he said they are still working on it. After another 15 minutes I had to flag him down again and ask about the food. he looked like a deer in headlights and said that are making the fries now. Since it was over 35 min wait and we were in a hurry, we asked to see the manager. Another 5 min later the food arrived. The chicken sandwich was the only eatable plate. All 3 fajitas had what looked like boiled and undrained mushy green peppers and onions on the bottom and a boiled unseasoned not marinated sorry looking pieces of chicken breast. It is worth noting that the 2 half portions of fajitas (lunch combos) had much bigger pieces of chicken than the full order. My $13 fajitas had what looked like maybe a 4-5 oz piece. Then the manager finally showed up. We informed him of what happened and that we would not be eating the fajitas. He apologized and offered a replacement. We asked if he can do something quick like a burger. We got the burgers fast, however the fries smelled like rancid corn oil. I'm guessing that they fried them in old corn chip fryer. Manager never showed up again to check on us and our "server" never checked on us either for ANYTHING. I had to yell across the room to get my water refilled. Obviously, we'll never come back. read more

El Presidente margaritas are the Thursday drink special. Really terrific drink and the service is outstanding. We tend to go to the bar area for late-night drinks and snacks. It's a go to every week. Very consistent food and drinks and the restaurant is extremely clean. They scored a 100 on the health board rating. Solid neighborhood hang out. read more