We were staying in Helena for two nights and went to Chili's the second night. We usually eat local when traveling but went to a highly rated restaurant the night before and it was terrible. We knew Chili's had decent food. They sat us in a section that was elevated on wood. An employee and a friend were sitting in the booth next to us and kept banging her feet against the wood. It shook our table. Another employee was sitting with a friend in the booth behind us and she was very loud, waving her fork around with food on it, and threw some things in the floor before she finally left. The rest of the customers were having quiet conversations. I would think a manager would have noticed but they continued. The food was OK but we were happy to eat and leave! read more

I LOVE chilis! There are so few good choices of restaurants in Helena, so at least we have chilis. The wait staff is always so nice and attentive. I struggle finding a large portion of delicious food generally in Helena, especially with a whole family, but chilis has the BEST STEAK FAJITAS. My favorite. They come out on a steaming cast iron skillet sizzling with all the fixings to make your own. And the stir fry vegetables are so great! It's really a nice place, one side has a full bar and tables and the other is the regular restaurant. I took a picture of the fajitas, you'll probably want to come get some. I recommend them! Enjoy! read more

Chili's - The whole meal of steak fajitas! - Tex-Mex Near Me - Helena, Montana

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Mozz sticks amazing and the big mouth bites are awesome as well but the tenders are a bit too greasy for my likening read more

Chili's - Chicken tenders - Tex-Mex Near Me - Helena, Montana

Jeez could you hold off on the salt? Please? If I want more salt, I'll add it myself. ​​​​

This location has improved so much. Over the few months, this location has seriously gotten so much better. The servers are friendlier (at least for the most part), it's kept clean, and the food is tasty. Chili's is one of our favorites while we're driving through Helena these days. And when it comes to scoring a good deal, my husband and I love the 3 for Me menu. My go-to is the Cajun Shrimp Pasta. I will say, we've come here in the past and the food was severely lacking in flavor. If cardboard ever took on a pasta shape, you would've been able to order it. The last several times we've visited, the food was tasty! I especially love the cheese pulls I get from my loaded potato soup. If your bad experience made you stray away previously, try again. We've been pleasantly surprised. read more

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Been their and found a hair in my hamburger, Never been back . Plus they were cleaning the floor right by my table with a vacuum while I was eating. read more

Amazing food, amazing service Bobby was our server and she was fantastic, very quick and friendly read more

Outstanding food and service! Everything came out fast and I was very happy with the quality and price of everything ordered. Had a few margaritas and am happy to report they are wonderful. The place was spotless. I'm surprised at all the low reviews. I would happily eat or have drinks here if I lived in town. read more

Food was amazing. The service was better. We had a waitress named Shelby. was great with talking with us. Hilarious and popping off jokes. Left and right making us laugh or whole meal if I didn't live so far away, I would 100% come back to this Chili's every time. Shelby, if you read this, you have a fantastic life and never lose your smile. read more

Very reliable and consistent. Always get seated quickly. Staff is usually very friendly as well.

Ate here for birthday. They overcooked our ribeyes took them back and did it right but when bill came they charged us for new ones and would not refund. They said it would take awhile for refund. Hope it comes thru. read more

The perfect pasta was the best pasta I have had in a very long time. Me and my family were here and were looking for a place to eat and we found chilis. Once when we sat down the waiter was already there taking drink order. I decided to get an appetizer I got the southwestern egg roll it tasted very good, also it came out very quick. After we were down with the appetizer I got the perfect pasta. This pasta was so good that I decided That this was a top tier pasta. Last thing the service was great super nice and very good. read more

This is a review post recent changes to management and staff. The last few years have been rough for Chilis in Helena. So much so I stopped even bothering to go there for a couple years. Through my business I had spoken to one of the new managers and was told that they were empowered to get the restaurant headed back in the right direction. I've been roughly a half dozen times since then. And it seems as though it's headed in the right direction Apps, drinks and food has been good each and every time. Some of our dinner guests are picky due to allergies and they have left happy as well as their specialized order has been done right. Thank you and Kudos to the new management. You're doing good things read more

Covered my steak and asparagus with salt. Next day the salt cased my lips to become extremely burned. Had only taken a few bite when I returned my meal. Was then treated like I was a liar from the manager on duty. read more

Very disappointed with service and food at this location. After we got sat it took 20 minutes for our server to come get drinks. It wasn't full house, in fact it was not busy at all. By the time the server came to us we knew what we wanted to eat. She didn't check on us for drinks or how appetizers tasted, neither our food when we got it, I think we got checked on one time throughout the night. Then again a while went by and we had to flag her down for boxes. And again we had to flag her down for the check. Very un-impressed with the ambiance of the place as servers just kept walking past us not asking if we need anything or if we've been helped yet. Food wasn't great either, meat wasn't cooked fully and generally didn't taste very good. If I could rate this experience 0 stars, I would. Hopefully some things change as Chillis is used to be one of my favorite places to eat. read more

Mexican rice through door dash smells like wet foot burger is good but rest smells and is chewy

We were wanting to have an early dinner as we were out for much of the day. It was a fairly empty place when we came so it was a surprise that it took a long time for the food to come out. Good thing we had the bottomless chips, but that also means you've eaten mostly chips. We ordered the triple dipper and although impressive photos in the menu, when it came out it was just a "whomp whomp." I wouldn't have expected any more though from chain restaurants like this. I would avoid the boneless chicken wings and just go with the crispers as you get more meat. The sliders were also underwhelming. The honey chipotle sauce was a bit spicy and glad it was on the side. I did get a chance to take a bite of the waffles with the Honey Chipotle crispers were quite good though. Crispy and sweet. I would suggest getting this and perhaps have the honey chipotle sauce on the side. Overall, since it was my niece's birthday dinner and her choice, I had to go, but unless you're really craving Chili's then you're better off going to another establishment for dinner. read more

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1 -Star because I had to to post this. The food was absolutely terrible. We ordered the vegetables and shrimp fajitas and the veggies were a black bean patty that was chopped up on onions and peppers that weren't even fajitas style. The fajitas were not even sizzling. The corn tortillas came out wrapped in tin foil. We paid $18.49 for something that I wouldn't have served this food to John Dutton's enemies. We got excited to go to chilis because of the guacamole, chips, and salsas. These were about the only thing that was somewhat good. I was charged for soda water on the gun, yet on the paper the fork and knife came in it said free non alcoholic drink all day!! I thought a soda water on the gun was non alcoholic. So all in all, we paid $36 for guacamole, chips and salsa, terrible fajitas, a margarita and a soda water! We have been going to chili's for 20 plus years in Florida and around the country and never have experienced such a disappointing meal. If this place wants to stay in business, they better start providing great food and even better customer service. I have decided that I will never go to a Chili's again due to this experience. Also, this chilis has only 2 stars and I see why. To bad that this is what it has come to. The worst every. Please don't reach out to make this better because I have no want to patronize this company. I felt like I wasted $42 of my hard earned money!!! Have a nice day and make things better for your own good. read more

What a cluster. Last night was a really bad night or they have no business being in business. Friday night and had no problem to expect a crowd and wait time. So we went to the bar to order a drink while waiting for a table. All I can hear is the bartender tell other servers that he cannot fill drink orders because he has no clean glasses. Next someone comes out of the kitchen with a bag of styrofoam cup and tells the bartender to use them. Of course he is like "what" yes the district manager said so. Then I watched a "to go" order show up and bartender asked what name or order #. Girl responded I don't know. And walked away. Get to a table and thankfully our server was a little more on the ball. Still had glitches, my "steamed broccoli " was not steamed. Someone needs to get a grip on this place. read more

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Placed an order for curbside pickup. Showed up at restaurant. Waited outside for more than 30 minutes after checking in. Finally called and they took 5 minutes to answer. I asked about the status of our order. She said they were understaffed and she had no idea when my order would be ready as there were many in front of me. I asked her to cancel our order and refund our payment. She said I had to do that myself and promptly slammed the phone on me. There app states I have to call the store to cancel. Now I have to contact my bank to get my money back. Never again will I EVER go to or order from this place. Horrible doesn't even begin to describe their service!!! read more

Service was perfect. Salad was poor. Lettuce was disgusting. Ordered 6 0z steak green beans and loaded mashed potatoes. Steak was so tough I thought I was going to choke when finally swallowing it. I should have spit it out. Green beans were full of water. Potatoes were good. Reported steak and manager gave 10% off. Not really sure on what. The math didn't add up. Not like normal Applebee's read more

Took forever to get wait staff to come over. Then they were out of egg rolls, mashed potatoes and a couple other things. I ordered a salad with chicken. Chicken was cold and stale. My friend ordered a steak and said it was pretty good. We ordered drinks and those were made incorrectly. Um.... vodka soda is a tough one to mess up. Anyway, these guys just need some better management and staff needs more training. read more

First time I was in a chilis since 1998 or 99 and it was in okemos or Brighton michigan.got the 3 for 10 something -soup,burger and fry and margarita.met up with a friend whom I haven't saw in 3 years.everyone was nice and no problems with the food and service in this location.my friend only had a drink but,we caught up on conversation from the last 2-3 years.I don't know why I chose to do a review and do info on the rewards site if no location will be built in missoula and I don't know when I will be back since Helena is a long way and I'm not sure if Billings has one?I will keep you in mind even though my free chips and dip might expire that I got for signing up for rewards? read more

Everything we ordered or delivery was very dry we got fajitas ribs and a brisket. It was all burnt and cold and insanely dry even though it was drenched in barbecue sauce. Overpriced, only got 4 items and paid around 50 bucks. Definitely not worth it. They were also out of cheesecake. read more

Chili's - a large platter of food on aluminum foil - Tex-Mex Near Me - Helena, Montana

I've been here several times, (only because restaurants with convenient hours and location. Are sparse in Helena).. Every time the service has been slow and poor and the food is the worst of any Chilies I've been to. I would seriously not recommend this place to anyone. read more

Pretty disappointing reviews and you would think the management would do something about it I can't comment on the food because we never got that far. One of the reasons people are going back to restaurants is they see that the establishments have gone out of their way to ensure cleanliness. Before anyone thinks I am being too critical let me ask a question for thought. Would one not expect that the outside of a glass or the handle of tableware to be absolutely clean, even if those parts never touche your mouth? Of course, and they were clean at Chiles. However, on every table rests some sort large credit card machine that stays there for your entire meal, more or less in the middle of where you eat. It would be necessary to touch that when paying, much like one would touch the outside of a glass. It was filthy, and I mean filthy. Finger marks covered the entire machine front and back, grease and who knows what ele. If anyone of the people before you had anything transmissible, good luck. No excuse for that sort of filth in a middle of your dining experience. We left in a hurry when the server said it had to remain there after I told her to remove it. read more

Decided to try Chili's - Helena. Again. You know, fool me once shame on you, fool me twice, thrice, four times... shame shame on me. The service and wait has only worsened. In a mostly empty restaurant. And never an explanation or apology for a near hour wait for food. No refills came for our drinks, though we asked. Our chips and salsa was gone for at least a half an hour before the food came out. When the food did arrive, it was tasty and warm. This place hasn't always been bad. Just the last 8 years. I guess that's long enough. So, food 3, wait and service -2 = 1star read more

Where else can you get a soda, soup or salad, and a bacon burger with fries for $11? Get the 3 for 11 deal, even at dinner time, and you get all that. I've been here about 10 times now, and it's, by far, the best value in town. The food is high quality and there are times where it's not too busy. Just be nice to the staff; don't mess this place up for me, it's my hangout spot now. :) Both the southwest chicken and the enchilada soups are really, really good. The potato one is good, too; haven't tried the chili, ironically. I just don't like chili that much, but I always come back for the burgers and soups. They have a nice strawberry lemonade drink, too. It's nice because they have a bar section if you want to watch sports, or the restaurant area if you want to vibe with the upbeat music. Cons: I didn't like the lunch burger; just get the bacon burger or one of the specialty burgers. I don't recommend you order from the kitchen after 8:30, the kitchen staff stop serving soup and the quality seems to diminish just before they close the kitchen at 9, so I go for lunch/dinner. If you join the rewards program you get free gifts, like a molten chocolate cake for your birthday, which is usually 7-8 dollars. Other coupons, too. read more

Ordered to go and took back to hotel. Tortilla chips so greasy they were chewy not crispy. Enchilada soup didn't come with any of the fixings. Queso was ok. Steak was wrong size and mis-cooked. Service on my arrival was slow and messed up, like a surprise I was there even though food was ready. Should have checked yelp first but expected consistency out of a good chain......looks like Chili's corporate needs to pay a visit to this place and clean house. read more

Chili's - Ordered to go tortilla chips. So greasy they were chewy not crispy. Yes that's grease from the chips in the bottom of the bag.. - Tex-Mex Near Me - Helena, Montana

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I have never missed an opportunity to go to Chilis in Helena. Wow have they gone down hill. Our meals tonight were at best awful. The waitresses were less than presentable. One actually looked like she just left a mud wrestling contest. I will be surprised if this place makes it another 2 months. Awful food, awful waitress presence, and now I feel sick. Never again. read more

one star for the extremely friendly amazing service that I received over the phone and in person.. the gal who rang up my to go order was awesome but this picture is how my food looked .. they didn't even put my beans in a to-go container they just dumped it on top of my chicken I'm afraid to eat this... Unbelievable read more

Chili's - No to go container...c'mon man! - Tex-Mex Near Me - Helena, Montana

Service is still terrible, got my order wrong, didn't get silverware, only refilled my drink once, there is not one person in this place that has any costumer service skills. No change since last visit. read more

Slow service, we ordered two 2 for 25$. We ordered chips and salsa and the awesome blossom petals. Chips were standard and the onion petals were burnt. read more

Consistently poor service. Tried again yesterday as it is a convenient location for after work, but again disappointed. This time there was a dose of rudeness thrown in. read more

was very busy when we walked in. The host was super nice and greeted everyone that came in. Made sure you were happy with your seating. We sat in the Bar. Anne was the bartender and she also was our waitress. The margarita was tasty and food is good and lots of it. I had Chicken Enchiladas and would order it again. Thank you. read more

Chili's - Host at Helena, Montana Chili. He is so nice and greets all who come in. Thank you. - Tex-Mex Near Me - Helena, Montana

Pretty good burger. I had one with avocado, and BBQ. Asking for medium well got me a medium burger. Atmosphere was nice. Friendly staff. I would come here again, haven't been in a while. read more

The best thing I can say about this Chili's is that it is never very crowded. So when looking for a place to accommodate two small kids and three adults, one with a wheelchair, it's always easy to get a spot. That's it. I have had meals here ranging from inedible (undercooked chicken and rock hard avocado) to pretty ok. Twice now I have had an experience so bad that they just didn't charge us before we were even able to complain. The last time, our server just ghosted us so I couldn't even ask if it was right. I paid for the chips and the games we bought to keep the kids entertained for the 30-45 minutes we waited for food (or more!), that's all we were charged for. Which is good, as all the food was over done this time around. The undercooked chicken was a different time and not only did they not charge us for that one, the manager sent us home with a dessert to apologize. I'd give them one star if it wasn't for them preemptively making it right when they screw up. I like Chili's as a chain. But this one is better to pass on. read more

It's a Chili's, so you know what you're getting. The restaurant is clean, and the service is friendly. There is a variety of American and Mexican-inspired choices. I like their new enchiladas. The tableside guacamole is also good and comes with chips & salsa. There is the usual Chili's decor, and I always like to see the photos of the chili cookoffs. They have new hand-crafted burgers that are pretty good, and they make garlic pickles in-house. The pickles are crunchy, garlicky and have a little bit of a kick to them. Tasty! read more

Chili's - Garlic pickle made in-house. - Tex-Mex Near Me - Helena, Montana

Food was decent, service was okay, but checking out on the kiosk was a disaster. Split checks took at least 30 minutes. Never could figure out how to pay cash! And the temperature in the place was more than chilly, freezing! read more

Last few times I have eaten here, it has not had quality food or service that I have come to expect from Chili's. Then today, we walk in and have to wait a long time just to be acknowledged that we walked in, and even longer to be asked for our name. Needless to say, we decided to not stay. UPDATE: 2/4/17 Since our last attempt at eating at Chili's, I can see that Chili's has made some great improvements in their customer service and quality of food! I am so excited to be able to write a good review on a restaurant chain we really like. Today our service and quality of food were what we expect to get from Chili's! Keep up the good work! read more