my family and I chose chilis to have dinner for Mother's Day. I ordered the Cajun chicken pasta. Sever brings it out I take a bite and start chewing and notice something weird in my mouth I pull it out and it's a piece of plastic bag!!! The server just looks at me and is like I'm sorry I'll have them make a new plate and the manager will come bring it out. No manager comes I ask the server hey where's the manager he says oh he didnt come i say no. Manager come says sorry and shows me my bill and says I didn't charge you for your dish. I got a whole 15.99 off!! Ridiculous!! Had I swallowed I could've choked!!! Chilis has always been my go to place to eat but honestly it's service has gone down the drain. read more

Unfortunately our expectations were not met ... our server was super sweet, but the food was a HUGE let down. I ordered the big mouth bites & the patties came out burnt.. all I could taste after the first bite was chard .. & my man had ordered the pulled pork quesadilla, and the meat was literally raw. He had also ordered a Tito's punch & that beverage definitely had more ice then anything.. not mad but definitely disappointed.... We will not be returning to chili's. read more

Old Fashion Burger is the Best, had Chips crispy w/t Salsa, very good. Service was great, George. Big Fella, with a guy like that and was quick with the beer and my pink lemonade. Enjoyed my experience every time. read more

Needed a filling meal and didn't have the time to take the 20 minute drive to Harris Ranch. This place hit the spot. Had the Mushroom & Swiss burger with an ice cold beer (there really was ice on the glass). Jackie was the bartender and she was very attentive. She made the entire experience pleasant with a nice smile and quick service. read more

Haven't eaten here in a long time and now I remember why. The food is fine and the service is good enough but the restaurant always looks and feels dirty. Our table was sticky and there didn't seem to be many accommodations to COVID. The restaurant was pretty packed. Our waitress was nice but the food took a long time to come out of the kitchen. On the upside, I had the salmon an it was perfectly cooked. All the other food was fine. Just wish the place was cleaner. read more

Upon arrival, my girlfriend and I waited about 20-25 minutes due to how busy it was. We had to go up to the hostess to seat us for our table. We ordered the Triple Dipper and we asked for the Original Chicken Crispers, Boneless Buffalo Wings, and the Crispy Cheddar Bites. The sauces that came with these were amazing. The cheddar bites were hands down our favorite appetizer because of how much cheese there was. The chicken crispers and the boneless wings were both fairly decent. I then ordered the classic ribeye with my preference on it being cooked to be medium. My girlfriend ordered the just bacon burger with fries. It was not much of a wait for our main courses. The shrimp felt as though it could have been cooked a bit more and felt like it came out of a bag. However, the steak made up for it for just how juicy and tender it was! It was also cooked just as right! The loaded mashed potatoes alongside the broccoli were super good as well! My girlfriend enjoyed her bacon burger and fries as well. However, the reason I'm going to give this a 4 stars is because our waitress wasn't very attentive with us. She was caring and sweet, but she was not attentive as we were hoping. We had to wait 10-15 minutes to only ask for a to-go box. Luckily, she gave us the to-go box right away. She also wasn't really checking in on us to ask if were okay with our food. Great food, but there just needs to be better service! read more

Very busy night but bar seats were available.. Bar tenders nice and accommodating. My house margarita was al little too sweet The sliders were juice and not over cooked. So far so good. read more

Chili's - American Near Me - Hanford, California

Ordered To-Go meals. Nachos were burnt, Buffalo wings were cold, baked potato soup looked more like a "cup" of soup. Ridiculous for $40 meal. read more

Chili's - American Near Me - Hanford, California

They took my favorite item off the menu which is understandable but the service is terrible. We sat for twenty minutes and not one person came to give us water or check on us. We walked out after complaining once after 15 minutes and still no one came. Ridiculous and the last time I went they had no vegan options other than salad! read more

The food was good, however a little slow on the service. Also we had to wait a long time to get a table. There were plenty of social distance tables available, but not enough staff to keep up. read more

This is definitely one of the better chain restaurants I have been to! I went here for lunch with the family on a Saturday. I ordered the 'Triple Dipper', where you can choose 3 appetizers from a list of about 8. I chose the burger bites, the southwest egg rolls and the honey chipotle crispers. They were all good. Everyone else's food looked good also. The food came out in good time, and the service was friendly. read more

Umm excuse me! We ordered two skillet cookies and they came with the cookie and chocolate but no ice cream!! We just went and so disappointed right now. read more

My friend and I come here once a year when I come home. The service has always been good, and there are lots of good options to try on the menu. The 2 for $25 deal is nice; you get an appetizer, dessert, and 2 entrees for $25. It stays busy and open for a reason, and it's improved over the years. read more

Went on a crowded Saturday night...sadly my reservation through yelp didn't show up for them (very odd as I received a text confirmation and when I tried at the hostess stand it popped up right away)...our waitress was, well, horrible and one member of our party had to get his food to go (apparent a chicken quesadilla is beyond comprehension) it took so long. The drinks were good, though again, the waitress was of no help as she "doesn't drink" (fine, go ask someone who does or offer to). read more

They must have their D-list Chefs on tonight. I ordered a moderate sirloin & it came back med well, when I sent it back they brought me one that was still mooing . On top of that I felt like I was biting into a raw head of garlic. Gross. read more

This was probably my favorite place to go with my family to eat. I was literally starving tonight, I begin eating and I find a hair. I find it so disgusting and definitely will not be coming back. read more

Just came from chillis and I was remembered why it's been over a year since I've visted the place had a waitress by the name of Amy who never came to my table I had to go to the bar ask for help and let them know I had been there for over 20 minutes I do know they get busy but at the time I was there they weren't she passed my table several times without even asking if I needed anything I even put my empty bottles at the front of the table as a sigh to say HELLO. we are done we need something and still was egnored now as for chillis its great but as for are server Amy we will be going to Apple bees for awhile read more

Dallas D and Danny V have provided the best service yet! Hard to beat. Will definitely be back!

Recommend I'm faded asf good drinks caiganle compás aquí esta lo bueno chavalos ajuaaaaaaa

Went here to celebrate the old bday and sat down at the bar area and waited for 10 minutes and no one bothered to help us. As we were getting up to leave the server comes up and blows us off when she sees we're not staying. Its not like they were very busy either. Maybe they should have spent the money they wasted on the remodel on some training or hiring a decent staff. read more

Got a burger with fries with no sauce. Asked a gentleman in a blue shirt with glasses . Looked like a manager. He brought our food out and asked if we needed anything else. I asked for a sauce recommendation. We talked back and fourth and he finally came to a decision. My man went above and beyond and gave me a little sample of every sauce they had and explained which one was what. Lemme tell you, that's service. That's everything you could ask. He new which one was which and that fact that he did that was amazing. 10/10 would recommend this location. read more

Good Chili's, not shabby for the area, usually good food and decent service, staff is usually attentive although sometimes smells of cigarettes & whiskey breath, I'd recommend if you're looking for a quick bite in the Hanford area. read more

The Hanford Chili's is great for lunch. I usually get there before noon to avoid the crowd. Even when I show up at the noon lunch hour the restaurant can handle the flow of people. The lunch menu has a decent amount of choices. The food is good and shows up in a timely manner. You can definitely eat here on a lunch hour. This restaurant is in a mall parking lot so plenty of parking. The parking lot next to the restaurant has kind of crazy shape. Can't believe someone was paid to design it. The staff is always helpful and my ice tea never ran empty. Good choice for a lunch time meal. read more

Just starting a new job 3 hours away from where I had been living, "celebrating" a birthday, and not having anyone around because my husband was out of the country and my kids were in 2 other states, I decided that I was going to at least eat out on my birthday. I stopped at Chili's thinking that this would be a place that I wouldn't feel uncomfortable eating at by myself . When I entered the restaurant, I almost changed my mind. The servers were singing "Happy Birthday" to someone surrounded by 8 family members or friends. As I sat down, I was having a major pity party. Although I had already opened up my presents, I had brought my cards with me that I had received in the mail. I had done so because I thought that it would seem as if I was having a virtual party with my family members. (Little lame, I know. But you do what you gotta do!) The place was very busy, but I had a nice waitress. After things calmed down, she came over and talked to me since she had noticed my cards. I explained that I had just started a job that day as a superintendent of a school district, that my husband was out of the country on business, and that I was celebrating my birthday by eating out and opening my cards. We talked a few more minutes and I continued eating my salad (which was very good, BTW.) As I was finishing my meal and waiting for Betty to bring my check, Trucker (one of the managers) came up and welcomed me to the community. He congratulated me on my birthday and said that I would have to come back to really celebrate my birthday when my husband got back from his business trip After chatting for a few minutes, he left and I waited for the check. Suddenly, others came up and began singing "happy birthday," bringing me one of those sinful molten lava cakes. Betty handed me a card and one of the African American servers teased me that he was bringing me extra chocolate as he pointed to his skin. After they left, I opened the card and discovered that they had given me gift certificates to come back and celebrate my birthday with my husband at a later date. While I enjoyed my meal, it was the thoughtfulness of the staff that I will remember as I think about them reaching out to a stranger celebrating her birthday alone in a strange town. read more

My family and I made sure to call head because we had 7 adults and 3 kids under the age of 2. When calling they said it would only be 15mins for our party. So, we took off right away and all where under 10mins. After waiting for an addition 5mins they came and told us it would 30mins before our table would be ready. Upset now that we where lied to, we decided to stay and not load the three kids back in their car seats. We kept checking in, to see if our table was getting close and we where told it is getting close. Now it is 1 hour since I made the reservation and kids are loosing it and need to eat at this point. We ask for the manager and her response is it will be 5 to 10mins longer. At this point we don't care and just want food. So we left and won't be back to this Chill's ever again! read more

The service is horrible for lunch time! They have one server for the dinning room and the poor lady is trying but can't keep up!

Inconsistency is the name of the game here. Sometimes they are spot on, sometimes not so much, sometimes not at all. We always sit in the bar area, since there is almost never a wait to seat yourself there. It seems like it always takes a long time to get a drink from the bar, which just happens to be a real bitch cause you can see your drinks sitting there getting hot. Oh how I hate that! I asked my husband the other night if he thought it would be rude for me to get up and go get the beers off the bar...but I behaved and sat and waited...sigh..... The food is generally pretty good when served hot. Seem like most of the time, there preparation timing is off...one item is hot and fresh, while the other item looks like a cold turd. I can't stand that. Lots of things turn out pretty salty, but I'm pretty sensitive to salt, I think. My husband thinks Chili's is the best thing since sliced bread, and really, when you are hungry, and you live in Hanford, there aren't a whole lot of options, it's not too bad. It just seems like I always feel heavy and sluggish and full of grease when I finish a meal there, even when I choose a "healthier" option. The servers there are generally on the ball, especially in the bar area. We have had issue with modifications a couple times, but nothing that we couldn't live with. Really, for the most part, the servers pretty good. All that said, when the service is good and the food is fresh and the drinks are cold, Chili's is pretty good...but getting all that lined up on the same trip is the problem. read more

This Chili's needs to get better at their curbside pick up. I've waited over 20 minutes after I arrived for pickup which the food was supposed to be done. Wasn't happy about that! read more

I love this chilis. I signed up for email coupons, & they send them every few weeks. The servers are really happy & nice. Betty was our server tonight & she rocks!! She actually checked on us a lot & filled our drinks without asking. She talked to my baby & made him laugh. She made an honest effort to be kind to all of us. My oldest kid loves the games on the little computer at the table. But it does cost you $1. You can pay for your bill on there & also do a survey for the server. We also enjoy Chilis because they give military discount! I am all for company's who honor the military. Overall the food is delicious. We got the dinner for two for $20 bucks. And added on salads. We are full, satisfied, & happy. Thats good service. read more

Chili's - Kids cheese pizza $5 - American Near Me - Hanford, California

Where do I begin, I got here and had a 30 minute wait time, I ordered the 3 for 10, I had ordered a Presidente margarita, chips, salsa and white spinach queso, potato soup and quesadillas, they brought a water right away, I got my potato soup and was like okay where is my margarita and appetizer?? I didn't get my drink til about five minutes after I finished my potato soup, then the bought my quesadillas, I didn't get my chips salsa and queso until after I had to ask again after I got my quesadillas and then they brought it, they then brought the wrong queso, and didn't fix it until after I finished my quesadillas, server only checked on us once. They don't know how to handle a full house. So don't come here when it's busy... read more

Appx. August 12, 2013 - We hurried in for a late light dinner at the bar. The bar tendress with the long ponytail was OUTSTANDING. Pleasant, efficient, totally on the ball. The place was busy and she handled it with total grace. We stopped in again the same week with the same results from the same staff. read more

I don't understand the bad reviews, I have always had a great experience here. The service is definitely 5 stars- the waiters and waitresses are always nice and on top of drinks and whatnot. The food is also 5 star. Last time, I got a steak and it was melt-in-your mouth. The 2 people eat for $20 isn't a bad deal either. Also, the little trivia games they have at the table are always so much fun for date night. I am definitely starting to become a regular here. read more

I don't even know where to start with this place ugh. When my family and I first started coming here it was great I would say in the last 8 months it's went downhill. Last time we were there we had the most forgetful server in the world. Drinks took 15 minutes to get out. We asked for a side of sour cream to go with our chips and salsa. 20 minutes later we finally get the chance to ask again about it. He obviously forgot. Ok so we're waiting and waiting.... Finally 45 minutes later the manager comes out to apologize that the pasta is taking awhile to cook and that is the delay in our food (I'm not dumb I know the server forgot to ring it in). We asked her if we can at least have our salads we ordered. She brought those our promptly. 10 minutes later we finally ask the host to have them just to put our food Togo cause it was getting late. No problem. We get home, daughters hungry. Go to get her food it's not there. Looked at the receipt and our very forgetful server never even rang her food up. This was the third time in a row getting horrible service so why did I go back today? Well the manager left me some coupons so I thought I would just do Togo order. Not much better. Got online to place my Togo order. Did all my modifications for the burgers asked for salads etc..... My email stated it would be ready at 12:04. Cool that was easy. Get there at 1205. There was a lady ahead of me that had already been waiting. Shortly after my arrival a gentleman comes in and waits. Long story short we were all there an additional 25 minutes. Finally get the food when I realized they game me fries instead of salads so once again had to wait for the salads. Get home and what a disappointment. My Togo box was all melted obviously been under the heat lamps for awhile. I asked for extra mayo for my husbands burger.... Had none! My burger was so cold and the bun was hard (from being under the heat lamps for so long) that I had to get a different bun from home and put the whole thing in the microwave. I asked for no onions... What did they do pilled them high. There were no homemade pickled like they promote and to top it off..... My bacon was not even on my burger it was off to the side. They obviously forgot to even put it on there. Oooooo let me tell you the gentleman that was also waiting for his Togo was MAD! You probably wonder why I don't call and say something, what good would it do. I have had to talk to management over the last 2 visits did no good plus I don't want them to think I'm just complaining. Trust me I normally don't say anything unless it's really bad and I always give credit where it is due. read more

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Chili's took us in with open arms after a really bad experience at Buffalo Wild Wings this evening . The Chili's staff we seated my family and I in a timely manner, drinks were quickly delivered and our food was ordered in little to no time. Customer service sure is great here and we will be returning. Thank you Chili's staff, you guys are awesome. read more

The experience I had today was just...awful. My sister and I went here for lunch today. We ordered the Triple Dipper appetizer, with the cheese curds, onion rings, and the fried pickles. The only decent part of that appetizer was the onion rings. The cheese curds were so salty. The fried pickles were practically inedible. The brine from the pickles was already salty, and it was covered in a salty batter. We could not eat those. We received a platter of chips and salsa. The chips were decent, but the salsa tasted like tomatoes straight from a can. No flavor. Our entrees took a while to get to us. Turns out, the server forgot to input our entree order into the system. When we did get it, it was ok. We both ordered the quesadilla lunch combo. While the quesadillas were ok, they desperately needed a dip. We didn't receive one for our meals. The only reason why I'm giving this place two stars was because our server was so kind and helpful. Even though she made a mistake, she was still so nice and polite. She was working so hard already. Otherwise, I don't see myself returning to this place. The experience was extremely disappointing. read more

Came here with the husband expecting a decent dinner and it just went downhill. First of all, ordered a martini and waited 30 min for our waiter to tell us he forgot to ring-up the drink. Another 45 min later food arrived. I ordered the $20 dinner for 2 6oz classic sirloin in medium rare. When it arrived, steak was very dry and over cook. The sides to it were brocolli which was also very dry and corn on the cob was cold. Worst place to eat, but what do you expect? Its Chili's!! Bad food, bad waiter/waitress. Gotta love Chili's Grill Restaurant!!! read more

Chili's - This is the 6oz sirloin steakin supposedly in medium rare - American Near Me - Hanford, California

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Katie, the barkeep, one of the best. Had just visited Applebee's across the parking lot and the staff here was a lot more friendly and welcoming. Early happy hour, huge TV wall, and overall clientele seemed a bit more hip...needless to say, I'd come back. read more

Pros: Nice drinks, servers are alright. Cons: Greasy food, slow service, small portions. Cloak Anecdote: I once got into a loud argument with my father here over Romeo and Juliet and how it should've ended. I remember when this place first opened-it was great. Tons of food, great quality, didn't taste burnt, etc. Now the meals are skimpier than the beach attire in Cancun during spring break. Complete rip off. Also, the food is getting greasier and greasier and terribly seasoned. Chili's, don't sacrifice quality for quantity. read more

Took forever to be seated. Our chips were stale and the salsa was warm like it had been returned and left sitting out until we ordered them. My burger was cold as well. I would not come back. This was my third time here and even if it isn't busy the hostess sucks. First time there was no line and it took 4 minutes for her to even look at us the another 2 for a server to come over and ask if we had been helped. I was hoping that it was a one time screw up but nope. Really disappointed read more

Chili's - Southwestern egg roll heaven! - American Near Me - Hanford, California

Clean, fast, friendly. Our "spot" for dinner in all of Hanford. We usually fill up on the chips and guacamole because it's really good. Burgers and ribs have always been tender and juicy. No complaints! read more