Came to restaurant with 6 or so professional African American women for lunch on Saturday. The staff changed the tv in front of us to Good Times. I have been here dozens of times and this never happened. This occurred Saturday, August 4 between 12 and 2pm. read more

I don't get what the negative reviews are all about. You won't find a better deal than 2 for $25... You'll spend half as much on the food here, get more of it, and it is WAY better than garbage like Juanito's. One star is lost because the staff was incapable of putting on the Mets game, which caused us to miss Wilson Ramos hitting a grand slam. They should be trained in how to deal with something as important as this. read more

Can always count on chilis for some decent tex-mex food. It's the typical bar type of food but they notch it up a bit. Love the concept of bottomless chips - just wish they would improve the recipe, they always seem to be just a tad oily. Salsa is not great but good. Spicy shrimp tacos always my favorite. read more

The food here was amazing, the boneless wings were fresh, as well as the salads. Everything was reasonably priced, and we ate like kings for 80 bucks. Recommend it bigly. read more

Had the corn roasted guac for an appetizer. Very good. The chips could be a little bit tougher though, they tend to break easily. The ground peppercorn burger was also very good. Not a fan of the fries though, need too much salt to taste much like anything. This place is exactly like every other Chili's out there, good food, good beer. The staff was friendly enough. read more

The place is nice,i work nearby and been there there alot of time .Server is good and also the host is HOT!!!! what more a guy want..HA HA

This past weekend after pumpkin and apple picking we were HUNGRY! We decided to go Friendly's, but couldn't find it so we opt for The Cheesecake Factory. Ok it was a Saturday and at the mall around lunchtime...bad idea. I was with a party of 11. They couldn't accommodate 11 people. I said I don't care if you split us up. The hostess said it will be 45 minutes. We have starving children as well. Well, you know how they can get and me too! We found out that Friendly's was at the mall. One of us volunteered to check it out and see how long the wait was.It was only an ice cream parlor! Someone in our group said there's a Chili's outside the mall. We quickly jumped in our cars and meet at Dick's Sporting Goods. my car was parked over there. Since I had that long walk, I decided to multitask. I called up Chili's and told them that we are a party of 11. The girl that answer the phone was nice and pleasant. Couldn't get her name. Told her we would be over in 15 minutes. We got there with no trouble, it was soup to nuts! The table was ready when we arrived. I was so happy! The food was ok, could say it was great cause when you are hungry everything taste great! Our servers were Justin and Sam. Our appetizers came out first before the drinks came out. We didn't order the appetizers at the same time. Justin, seems like he was in a hurry to do something else. It was crazy busy, believe me I know what busy is. I have worked in the food industry back then over 5 years. I probably seen Sam only once. Justin came back with other appetizers and apologized for the wait on the drinks. There were only a few people at the bar. Finally we received our drinks. Some of us was really thirsty, so we need a refill. I tried looking around from where I was sitting...no sign of Justin or Sam. There was waitress that was willing to refill our beverages. Then briefly, Justin came back and ask if we needed refills. We told him that a waitress took the refills, so we were telling him the refill again just in case she didn't get the refills. Load and behold!!! She came back at the end of the refill order....I said out loud...."that was quick!" For me to go out to have a cigarette when I am in a restaurant, means service is SLLOOOWWWW! Justin, I noticed checked on us twice. He was better at the end. I can't say that our waiters were slow, it could have been the kitchen or the bar also. Whatever maybe the case, as a waiter or waitress please let your customers know what is going on. I give it three stars cause of the location, reservations, and prompt seating. read more

I never had any problems here! Good service, great chilli's food just like at any..(well i heard rt18 one is the worst)

Phil the bartender is great!! Lunch was awesome with good laughs, would come back when he is working!

Consistently the worst service. Been waiting for our meal for well over 30 mins. Unacceptable at this type of restaurant, especially at lunch time. Not that many tables filled and yet here we wait. Every time we come, I regret it. read more

I normally love Chili's but this location is horrible. First off, The place is absolutely filthy. Just look at the floors. The view into the kitchen on the way to the restroom was appalling. The floor was covered with food (don't u have a broom?) the restroom was in even worse condition with paper towels and water all over the floor and sink area. I came here after a movie at about 10 pm on a weekend -place was fairly empty. No host or hostess. Had to ask the bartender to seat us (2). The Food was not prepared as nice as the Eatontown location (which also is clean and inviting). Ordered Fajitas the sour cream was so sour I had to spit it out. Waiter apologized. Mistake on bill had to have server correct- will continue to go to Chili's but will Definitely stay away from this Freehold location. 2 stars only because I like the chain. read more

Manager had absolutely no control of a large crowd of teens. We are there at least three times a month and she has plenty of time to go table to table to check how things are but disappeared when teens made a sweet 16 of her restaurant. Our server then vanished and it took forever for us to pay our bill and get boxes. I should add I am so furious this is the first time I've posted a review! read more

Ok yes, I realize Im yelping about Chillis, but a trend Im noticing at Chillis and places like Fridays is the steep decline in the food quality. Im in my 30s now and I dont have 5 kids, so I dont really eat at these places very often. The quality of food has definitely fallen and fallen hard since my teen years and 20s. Nothing is crispy, everything is soaked in oil, soft, reheated. All of the apps tasted and felt microwaved for 4 minutes. Nothing seems fresh. In the early 2000s the food wasnt bad. Now its borderline terrible. Its like reheated mush. read more

Not that great this time around when Chili's are usually pretty good. I started with a bowl of Chili and it was luke warm and not that good, in fact I've had better chili at Wendy's. I then followed with the buffalo chicken sandwich which was okay, nothing great but good enough. On the menu, they had Sam Adams Oktoberfest so of course I had to order one but they didn't have it in yet. That was a bummer, so I went with a summer ale which was a good replacement. read more

I have always been a fan of Chilis. This was a pretty bad experience. Out with the family including a two year old whose meal didn't come until everybody else was almost finished. Ordered soup that never came. Service was just horrible. Good was so so. The manager was nice and apologetic but I don't any visits in the near future. read more

The take out food and service is less than satisfactory. They look through your order (so they appear to) and when you get home you find that you are missing extra items requested. Heck...we ordered a salad and they didn't even put dressing on it. If you insist on getting take out from them, you have to be prepared for one of two things. 1...you have to painstakingly go through the whole order on site (and take their word for nothing)...or 2....be ok with getting short changed on what you paid for. read more

Horrible food and service.. They brought my daughter fries that looked like the stepped on them first. I've tried it a few times and gave up after the last incident. read more

Great food, unmatched service, hot waitresses. What more could you ask for? Treat yourself to a pleasurable and fulfilling meal at Chili's instead of T.G.I. Fridays which underscores on nearly every aspect in which Chili's soars. read more

The tex-mex food here is about average for an American based restaurant, but their appetizers are always AWESOME. And the chicken tortilla soup is wonderful! My wife and i always get great service!!! read more

Delicious! Always go here and sit in the bar area! The chicken enchilada soup is AMAZING! Although i really wish theyd bring back the broc/cheddar soup because it was the best!! Highly recommend! read more

All in all, I am a fan of Chili's. I would be giving it a 5/5 but was upset I was greeted to a "Hi, Welcome to Chili's" upon arrival.

Meh. It is okay. Nothing that good. I mean if you want a cheap decent lunch you should go here. This place is not terrible. But it is still not as good as others restaurants. One of the reasons I like it is that is is a little cheaper. read more

Terrible food. Also, why do they charge to play games when they charge you for the food. Dumb policy.

food was pretty good. service was decent. same price as other chain food restaurants. Came here twice and is located near freehold raceway mall and barnes and nobles. and starbucks of course. read more

Justin the bartender is the BEST BARTENDER IN THE WORLD he is so on top of shit, he's so dope and so awesome and amazing and great his drinks are so bomb and the food is banging shit fire son read more

I wish I can give this place a poorer rating than a 1 start. I went here with my girlfriend after a long day on a weekend. We were just looking for some simple eats. Before we were served by our waitress we noticed she was cleaning out a vacated table picking up food scraps and used napkins with her bare hands. Right after that, we were greeted by her as she placed two sets of open silverware without any napkin folded around them. Immediately we asked a different waiter to please give us another set of silverware as we informed him of the unhygienic issue. Unfortunately, that was accompanied by a rude attitude and once again another set of open unwrapped silverware. Next came the wait time for the food. We ordered something off the 2 for $20 menu and waited for over an hour just to get it. Once we got the order, it came out horrible. The cheese on my girlfriend's quesadilla was burnt to a black bitterness, the sour cream was all curdled, and the rice in my entree was hard, crunchy and full of brown/black marks as if the waiter/kitchen manager forgot that our food was under a food heating lamp. read more

Haven't been here in a year. Ended up here on a sunday after a disastrous wait at TGI Fridays. What an experience! Was greeted with a smile, got a table immediately, the server was friendly and accomodating. The meals came out quickly, the manager asked how we were. Check came quickly. The place was clean, brightly lit, happy vibe of customers, all the staff seemed to be working professionally and they took pride in their appearances. Not covered with food, like at other establishments we've seen. We'll definitely be back. Nice job Chili's! read more

Never again will we go to this Chili's location in Freehold. Have experienced poor service in the past, but decided to give it one more try since we were in the area. In spite of the place being half empty, the hostess insisted we wait to be seated so the "wait service could catch up". We were finally seated 5 mins. later, then waited another 15-20 mins for our lunch to be served. My husband's lunch came out cold. He sent it back & waited, I kid you not, another 30 mins for his meal. During this entire time, two tables in our area also had issues & another party of 4 left because the service was so bad. I finally asked for the bill & noticed we were being overcharged on beverages. The adjustment was made, apologies were made by the waitress & hostess, but we will definitely not go back there. read more

Just had a terrible experience. It's cinco de mayo so why not have a margarita at your local Chili's, right? Well, because we couldn't get any service. There were 3 open tables in the bar lounge area, 2 of which were filthy and not wiped, no plates or glasses, just crumbs and smears of food. So we sat at the only clean table, fine. But then we kept sitting there, and kept sitting there without service. So we decided to move to the bar, thinking maybe the bartender was just a little busy and didn't see us. We waited for 10 minutes, were not addressed in anyway and did not even see a bartender. Then a waitress came behind the bar and gossiped over the bar with a customer sitting at the bar about another employee who got shifts taken away and explained how upset she was about it. Oh and the bar was also dirty from previous customers, gross. Unprofessional and extremely disappointing. I have worked in the food service industry for years, I understand a lot about situations that could hold up service, this was not any of them, unacceptable. read more

My friends and I decided to go to Chilis for dinner. It's not one of my favorites at all but I was outnumbered when we held it to a vote. We waited about 10-15 minutes for a table and were then seated. We were given menus and shortly after, we were greeted by our server. We ordered nachos as an appetizer and were given 8 chips spread in a circle covered in cheese and these muted green jalapeños. They looked like they were from a jar cause they didn't have that fresh vibrant green color. I ordered 3 tacos, one prime rib, one chicken and one carnitas. I received my entree and it was gross. The prime rib taco was okay, however all three tacos were extremely greasy. The tortilla was so soggy for my chicken taco ripped spilling the meat. I never even touched the carnita one. The rice was really dry and not very warm. I was over it. Initially the server was attentive, on top of refills. Once the food came, she never checked back. My friend asked for some extra shredded cheese for her meal. She was given a small cup, which she examined and determined some of it had mold on it. She handed it back to a gentleman who looked like he was a manager and he could not have cared any less. He never even brought back a fresh cup of cheese. So we ended up waiting some more until we were able to flag down our server in passing. She explained the issue she had with her cheese, to which the server ask us "if we were sure it wasn't pepper jack because its a blend" LOL OK. We're just a bunch of idiots who love cheese but do not know the different between mold and pepper jack. Again, there was no apology, no effort to rectify the already lousy meal we were having. She eventually got new cheese. Our ZIOSK (the table side payment screen) stopped working and we could not pay forcing us once again to wait around for the absentee server. Eventually, we handed it to another server just to get the ball rolling. The food is gross. I would avoid this location if you don't want to eat moldy cheese. This visit literally makes me so angry that I spent money here. I won't be back.. read more

We walked into chilis tonight after a horrific snow storm, sat in the bar, we ordered drinks, and watched championship football game. Bartender was great. Next thing I know I hear dance music out of the kitchen. I was trying to enjoy football. I wasn't quit sure if I was on a cruise ship or trying to enjoy dinner and a football game in chilis. So disappointing. We ordered 2/$20. Beans and rice were cold. The chef should be more concerned about cooking than dancing. So, we ordered a chicken and steak fajita combo and the steak was undercooked and fatty, the peppers and onions were raw like a crudite. My overall experience today after being stuck in the house all weekend long in a blizzard, I can not believe I had to sit through my horrible dinner on a championship weekend watching football and listing to dance music in the back of my ear. I understand they were short handed due to the snow, but this is not the first time I had to listen to this dance music coming out of the kitchen. This is a respected franchise operation and it needs to be managed as such. So at the end of the day, let eliminate the music and focus on the quality of the food. read more