Went to Chiles for my wife's birthday. Service was phenomenal. Everyone was friendly at the door. My son accidentally got lemonade all over his color menu and an employee brought us a replacement without having to be asked. Food came out fast, was warm/ fresh. Our server, Valken, was super friendly especially to my kids. I've gotten so used to mediocre service that I was floored at this experience. Everyone we interacted with (about 5 different employees) were pleasant and friendly. read more

Anthony made the experience amazing. We had a large party and were lowkey very needy but he had no problem with us. The table was perfect and the vibes were immaculate. Anthony was so sweet and very personable and I haven't had many servers that I've enjoyed as much as him. Food was also amazing read more

Service was great today and the burgers were perfect . Fries were cooked just right and not soggy and tea and water were filled up before we got half drank . And as usual the chips and salsa were really good . Way to go chilis read more

To Manager Juan, We want to sincerely thank you for your commitment and professionalism. What you did for us--searching through the trash for the dental retainers that my wife lost--is something no other manager would have done. Although we didn't find them, your gesture of help and willingness to support us means so much more than any reward. Your attitude and dedication make a difference and reflect the great professional you are. Thank you for being an example of commitment and kindness. With gratitude, read more

Chili's - VW - Tex-Mex Near Me - Fort Worth, Texas

Feb 2025 8:30 Saturday night 2.8/5 We ended up walking out because our waitress didn't get back to the table in good time. Open seating, so we sat in the bar area. She came over and greeted us, and asked if we wanted to start off with an alcoholic beverage or strawberry lemonade-- we requested waters. She asked if she could get us started with some appetizers, and we requested just a few minutes to look over the menu. From that point- I felt a slight energy shift, probably due to the decline of both upsells, but she said okay and left us to look over the menu. We discussed the menu for a few minutes, and then started looking around for the waitress. She was at the bar with a couple of coworkers, and they were laughing, having a grand old time. No problem. We patiently waited then-- I even folded up the menu and got on my phone, a visual representation that we are ready. Nothing---Problem.... A table came in and sat right behind us. I thought maybe she'd go to them first and swing by after. A different server got that table. The waitress had gone from the bar area by now. She still hadn't stopped back at our table. At 8:40, after waiting for a few minutes already, I said that if she wasn't back to the table at 8:45, or at least within range of the table, we'd leave. 8:45 got there, so we left and went to another establishment. Now, I could see if she was busy with another table--My friend said she was restocking straws. "A few minutes" would be 3-5 min and checking back in/ or at least looking to see if the table is ready. I will say that I don't have much patience for mediocrity--Especially in this economy. I doubt I'll ever be back at this location again, because I don't live in the area, but I would give it another try if I were in the area. read more

Treated myself to a late dinner and a cocktail tonight and tried something different. The BBQ brisket quesadillas were so delicious! The new queso was good but I prefer the skillet queso with beef. I was told it wasn't on the menu anymore but it was coming back tomorrow!! As usual the cocktail was perfect. read more

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Hot and fresh. Staff was friendly, polite and helpful. It was clean and pleasant atmosphere. Not very busy at the time I went in right after the lunch hour rush. read more

Great food, great & fast service! We enjoy coming to the local Chili's - arrived around 6 PM, seated quickly. Free chips & salsa. Ordered from the updated menu - burger & triple dipper. Wait staff checked on us, so we ordered more chips & salsa - but food came out at the same time. read more

Great service... Helpful and informative. The atmosphere was fun and our server was fantastic. We were excited to try the triple dipper with the hyped cheese pull mozzarella sticks... They did not disappoint. Chips and salsa are the best out there, and the tenders with the chipotle honey sauce are delicious. read more

Ordered to go- easy online/curbside process (that's where the 1 star is graciously given) Caesar Salad- Wilted Lettuce Cajun Pasta - 1/5 on taste. Presentation- should be packaged in a smaller container. The serving size in this large container isn't necessary. Would also prefer the toast not be inside of the pasta container. read more

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The exceptional food and beverage service provided by our waitress, La'Maria, was truly remarkable. Her promptness and extensive knowledge ensured that my family and I were completely satisfied with our dining experience. She took the initiative to inform us about the drinks and specials of the month, demonstrating her genuine passion for the restaurant. I would gladly return to this restaurant just to experience the outstanding service that La'Maria provided. read more

i came here 04/05/25 to celebrate my birthday and luckily there was not a lot of people so there wasnt too bad a wait. the skillet queso wasnt fresh from the pot when we first got it so we asked for another one which was better but got cold 5 minutes later. the baked potato soup was good but it wasnt hot and the bacon was mainly fat or just overcooked, same for the loaded mashed potatoes. the waitress was good but one guy was taking plates to make room for the food and he forgot one tray but never came back to get it. the corn on the cob looked dried out and had no seasoning, no pepper, no salt, no nothing and the sprite and dr pepper were really flat, other than that, i guess i enjoyed my experience but i might go to the location in burleson next time read more

Sad to say this is the highest I can give this Chilis at this time. First off trying to get into this chilis is a pain. The entrance was not well thought out and considering its brand new someone should have a made a better design. Now let's talk about service. We order two main dishes and an appetizer of the triple dipper so we could try 3 different things with our chips. Our main courses came out but not appetizer. After a bit we mentioned it to our waiter then much later it came out. Ohh and they substituted what we ordered because they didn't have it. They didn't ask if it would be alright to substitute, they just did it. So we got 2 of the same thing (which we didn't like) and guacamole. When the check came we were charged .50 for the side of sauce I asked for even though it said it came with two sides of ranch which I declined. So ya this place is going to nickel and dime you, give you your food out of order and wrong and do nothing to make up for it. Hopefully management starts reading reviews and fixing the problems. I like Chilis food but I will drive to a different one to get better service. 2 stars because at least our main dishes were correct and tasty. read more

Chili's - Triple Dipper - Tex-Mex Near Me - Fort Worth, Texas

This is my absolute favorite sushi place and it's a restaurant where everyone knows your name -go sit at the sushi bar and enjoy watching food art being created read more

Chili's - Tex-Mex Near Me - Fort Worth, Texas

Chilli's will only give you about five french fries with your to go sandwich. You get home and wonder if the employees ate your fries. Called them and was told they could sale me another order of fries. I don't think so. Done with them. read more

Just had a great late dinner and server Ryan was amazing. The food was fresh for a late Monday night meal. They didn't rush even after we finished. read more

My husband and I were there recently and we waited a long time for our meal because of my salmon. When our food came out his food was not very hot. My salmon was small and flat and mediocre. My broccoli was steamed with no butter or seasoning. It was so bland. The Mexican rice was bland It could have used some sautéed onions and garlic and some butter. read more

If I could give 0 stars i would. This location is fairly new to the area and the service is not good. We arrived around 11:20 and we waited for our food for almost an hour. We asked for a manager and the manager wasn't sympathetic at all. She said we could leave and not get our food or wait for the food, because "no one is ever prepared for 100 people to rush in here and i apologize again" Manager should be prepared and ready for a busy Friday lunch and especially on a long weekend. Wouldn't come back here or recommend coming here if you don't have 2 hours to spare & wait for your food. read more

Is zero stars an option? Most disgusting experience I've ever had at a restaurant... EVER. They BURIED a LARGE mayfly underneath the fries, that I discovered only after eating a piece of the fly. The staff also delivered my friend's food with cheese (she's lactose intolerant and we'd originally asked for no cheese)... only to replace her meal with just bread and meat... putting no other ingredient on the plate... all because we asked for no cheese. They did not discount anyone's meal except for mine (despite other issues that transpired). My group and I were kind, polite, understanding the entire time with our server... we understand the fault of kitchen management was not hers. Extremely disappointed, extremely nauseated, will never ever go back. Save yourself the disease by skipping Chili's... they buried a large bug in my food. read more

Chili's - I was served a large bug buried by Chili's under my fries - Tex-Mex Near Me - Fort Worth, Texas

I came here for the first time and decided to sit at the bar. Upon entry the two hosts were smiling and friendly. I decided to sit at the bar and the gentlemen tending it was very attentive, noticed me immediately, and greeted me. I observed him do the same for every guest that walked in. I hadn't been sitting for 3 minutes and he had another team member bring me a water. As someone 10 years in and now out of the service industry, I was very impressed. It's rare to have wonderful customer service these days. My drinks were great, the food was hot and fresh. Most importantly, the service was kind. Busy restaurants would do a lot better with team members as attentive as this. All it takes is a little kindness and acknowledgment, and a guest can see you're busy and know they will be serviced as soon as time allows. I'm happy. I'll be back. Thank you :) read more

I get they are kind of new but service is awful. Food is corporate-chain quality so nothing to rave about, but great when you are close and just don't want to cook. I came in and sat at bar for 15 minutes before bartender said "I'll be right with you".....fast forward 15 more minutes and I'm finally handed a menu right after the person who sat down across from me 2 minutes ago was. 5 more minutes she took my order so I just put the whole order in, not just drink. Had to ask multiple times for simple things like the Mac and cheese (supposed to come with it) and napkins for my finger food. Took forever to close out and finally gave up on asking for a box. My Presto tablet wasn't correct and I tried to flag them down to fix it but they are just not interested in their patrons. I'll try this place again but I'm not sitting at the bar. read more

The burgers are consistently fantastic! The smasher burger is my fave. The fries are also decent--they stay crispy when we get togo. We live about 15 min away and they're still crispy when we get home and eat! read more

Visited early Friday eve. with 6 other family members. 5 of the 7 entrees were either wrong or had something missing. Our waitress seemed annoyed when we asked about it. It's a shame, Chili's used to be a reliable, fun place to go. Not anymore! read more

Our server was phenomenal, very bubbly and attentive. She needs to work at a much better establishment. They're out of tea, who in Texas is out of tea because of some corporate baloney high tech new device that needs to be serviced by technician. That's ridiculous way to go Brinker yeah less than a month old, what happened to the days of go to the store and get some tea jugs. Ooh about do a trade out with another restaurant around you? Oh management can't do that. For sure another reason why I don't go to these corporate places only cause we got a gift card... read more

If you like to sit and wait for food you will never get while being lied to this is the place for you.

Let me just start off by saying there wasn't that many people in the restaurant all the employees are just siting in the back talking and just standing there I asked for queso and I never got it I had to ask about 3 times till I could get it there was chips all under the table there was only one waiter he was the only one helping me all the others were talking and whatever dumb ass thought of this outlet needs to stop being a electrician food was shit read more

We went yesterday around 8:30 pm we got out table, we were waiting for 15 minutes and nobody took our order not even drinks. I asked one of the staff she never came back. We walked out and let the manager know about it but it seems like she didn't care. The hostess was the only one who paid attention to us gave us the table, the menus but nobody went to take our order staff just walking around. read more