Food was good drinks was fye but my 1st time I had a very long wait to be seated to place my order & all. But My 2nd go round was a lot faster. read more

Id give it zero stars this place is the epitome of GHETTO!!!! It's dirty slow service and the employees aren't clean looking. The servers have on dirty shirts pants sagging. The food wasn't good. They don't offer any accommodations for inconveniences they cause. This experience made me Hate Chilis. Which I frequently patronize the business. The manger on duty don't even have good customer service skills so I see why the team lacks. Please save y'all time,energy and money this place is an over all ZERO. The photo is one of many of stuff on the floor and counter that has sat. read more

Chili's - The bar - Tex-Mex Near Me - Evergreen Park, Illinois

The wait was entirely too long and we were met with what they couldn't do versus what you could do! That is a turn off from the start!

The service was excellent but our food was horrible we had to send our food back three times I had salmon which was dry double broccoli which wasn't done and my extra side order was loaded Mac n cheese which I was given loaded mashed potatoes smh and my sister's steak was unseasoned an not cook right she had to send it back 3 time smh other than our server who was very nice an helped to fix our order read more

I would give zero stars for the food but the fries were hot and fresh. The server was good. I went with my mom and grand son. My mom and I ordered bone in wings and fries and my grandson ordered pizza and fries. We all had lemonades. How can you mess up wings??? They served me what tasted like wings from the previous customer. They were bad. Not only were they overcooked, but they were dry and tough. Some were warm and some were hot. They were not fresh at all they tasted like they had been reheated. I wouldn't even serve this to a dog! I also had a rewards that was for a free 3 for 3 brisket meal. I was told that it wasn't free and that it was a free up charge to brisket. How can management not understand the rewards? Everyone has to ask somebody else and then I still get the wrong answer. I just don't understand why they had the audacity to serve me food that was not fresh! I could have went anywhere else but I chose to come here for my first time. I don't like to send food back . I hate complaining about my food so I didn't say anything. I preferred to tell you all about my experience. The place looks nice on the inside but if they would serve leftover wings I don't trust them to make me anything else !! My mom said hers was fine and my grandson seemed to like his pizza. I've never had this happen at any other Chili's. They are barely open and already serving bad food. Smh! They need to get it together!! read more

Chili's - Buffalo wings, overcooked, dry, reheated . Disgusting - Tex-Mex Near Me - Evergreen Park, Illinois

The evergreen Park Location is a new location very clean and lively. Fresh food and friendly server.

Service for me and family of 4 was absolutely horrendous. It's been the worst I've experienced in a long long time. It's room out waiter 15 minutes to even welcome and acknowledge we were there. 20 minutes to bring us three iced teas. We saw groups come and go, I had to flag him down to take our order. My "medium" steak came dry and way over cooked. I got fries instead of asparagus I'd ordered. I'd hate to say this but we were the only non-black family in the place and waiter seemed to have a smile and great service for everyone but us. It's a shame. Would never go back. read more

Worst place to eat don't go they charge for everything that never came to our table and they try for pay hell not I'm not pay for something that I never get it and the give the food after hour wait for read more

My Server Brian was amazing ! the staff here all around was amazing. My food came out in a timely manner. I had a good experience here would definitely come back. read more

Food was good and the service was pleasant and on time. Would certainly order out again from here.

Bad service long waiting food was OK not the best I've should have went somewhere else

I haven't never had an issue with this restaurant! Always friendly, timely with the food. The vibes are always great, nice music to enjoy while eating great food read more

My friend and I stopped in for lunch this past Saturday. There was a short wait for a table. But once we were seated and orders placed. The service was good and quick. Food was hot the staff was extremely friendly. Will definitely be back again soon. read more

horrible service the bartender desiree was very very rude ,also flirting with a guy w&giving free drinks???!! me and wife had a bad experience!! also my food which was a trio ,2 burgers which wasn't done??!!! she comes wita napkin to take undone burgers??!! i cancelled the meal completely !!! and me and my spouse shared her meal and spoke to manager !! who gave us a discount and very nice !!! i am getting rid of people who not on the same page chili evergreen park 95& western straight garage read more

Once we entered we were seated instantly. We were told that there were no kids menus and we had to look it up online. That was fine however, the problem is that we waited over 10 min before I had to ask about a server. I was told that they were short staffed and that they would get one for us. Another 10 min passed and there was still no site of a waiter/waitress. We left. The end. Won't ever go back!! read more

waited 30 minutes for my for my food, only brought out the salads and drinks. Very Very slow , food was good once it arrived

Today my family of three just left this location we ordered the three for me. All of us had burgers we told the waiter we want all the burgers well done but two of them came out pink. Had to send them back and had to wait 30 minutes for it to come back out also, the waiter was not attentive. She never came to the table to check up on us Didn't put napkins on the table. We had to keep asking for those refill drinks so the manager comes over and said oh I took two of your burgers off which I thought that would've been the right thing to do but looking at the receipt they added two extra burgers on the bill because we sent them back And then she took those off and it just made the bill regular price so we got nothing discounted. This is really unacceptable. I would never come back to the Evergreen Park location again normally my family go to the Chili's in Orland Park, which has phenomenal customer service the managers are excellent. The waiters are excellent but we were in the area so we decided to come here. They need to tighten up the staff and also the waiter told us that it was only one this evening.. read more

1 STAR RESTAURANT they take to long with my food and they took 30 mins bringing me my refill for my drink and they took 1 hour in a half to bring us our food now it's DARK OUTSIDE AND MY CHICKEN TENDERS WERE NASTY everyone who came after me and my mom got their food but we didn't somehow DONT GO HERE PLEASE read more

The most disgusting thing about food can be food with hair in it ! There was hair from the follicle wrapped in my salad. That means hairnets are not worn, and an eyelash was on my last southwest egg roll. I am disappointed, and will not be eating here again. My waitress was amazing, but another girl was very rude to her guest. read more

Not Accommodating at all. Very uninviting I felt the service could have been a lot more professional professional. I understand when you're under staff but you should still let people feel like there is a chance for read more

Chili's - Thus service was not very good. I felt very unwelcomed - Tex-Mex Near Me - Evergreen Park, Illinois

Flew into Chicago (early flight and long day) and very hungry! Food was the usual chilis fare. Decent but not wow. The curbside service needs to improve. Asked for corn tortillas w two fajita orders due to gluten sensitivity and got flour for both orders, ugh! Did not notice until we unwrapped 20mins away from restaurant. Happened to notice right away they did not include guak w order as requested. Went in and they remidied tge issue. Little things to be sure but disappointing, especially after leaving another restaurant in the area that never brought our order to the table after nearly an hour of waiting. read more

Chili's in Evergreen Park was Horrible. We waited 20 minutes for just water and to order haf to call Manager. We waited 20 minutes for pre dinner snacks. Had to call Manager. We waited 30 minutes for Entree. Had to call Manager. Then had to wait 20 minutes to get doggy bag and check. Our waitress was horrible. Never will go back again. read more

Perhaps this location is still experiencing growing pains... but I can't recommend this Chili's. It's a brand new, from the bottom up location and I was curious to try it. The service there was the biggest disappointment, overall, being sluggish to non-existent. In fact, we would've ordered more drinks if our server waited on our table, and even a dessert had the rest of our meal not taken so long. That, mixed with the fact that Chili's menu has taken a less interesting, and cheaper quality, turn made our visit a deal-breaker. The decor is nice, being modern industrial. But there's a certain "sewer" aspect to the large, decorative pipe railing having the print/markings on it... kind of an appropriate metaphor for the whole experience. We asked our server, and later a food-runner, for our bill. But, we had to wait so long that I just put an estimated amount of cash on the table -- the cost of cutting a lackluster option out of my life. read more

Went in at 4pm, more than half the restaurant was empty. Asked for a table of 1 (just me) and told 15 to 20min not sure why? Left but called to speak to a manager and manager never picked up. Worked restaurant for 15 years you can tell people you are behind but you do seat people. read more

The service at the Evergreen Park Chili's is terrible. Our waitress Kai was the worst waitress I've ever encountered. Save yourself the headache the food is not worth the aggravation. read more

The was wait took 45 minutes just to sat down also the food was DISGUSTING the food was kinda cold and the waiters are so rude I told her that my food was cold and she said it was not my fault like please would not recommend. read more

The manager "Nicole " was very disrespectful wasn't very customer friendly. My food wasn't done, no hospitality at all I won't be coming back here !!!! read more

I waited almost a hour for someone to take my order the service here is terrible. They have very lack of communication and costumer service. I have been to different Chili's and this is the worst one I have ever been too. My food came out cold and order was completely wrong!!!! I left and didn't pay at all I am making this hoping other people will see that this is not the Chilli's to come to EVER! read more

I like their Menu,but their waiting period is kinda too long I visited the one a 95th on western South Chicago

More of a bar or sports vibe that offers the opportunity to order food. Took awhile to be seated, seemed as though they were short staffed.

My first & last time waited over an hour for food & then my burger was hard & burnt them they exchanged it for hard chicken ruined my whole Sunday read more

Slow service, appetizers came out after the meals .didn't see our waitress after the order was taken and food was cold. Really bad experience.. read more

There is a half empty restaurant but people are on top of one another. This is not okay. We don't understand why we had to wait when half of the tables were empty. We wasted the commute. read more

Customer service is terrible as a host she should be doing a way better job and the service I experienced yesterday is terrible

My recent visit to the Evergreen IL, location was the utmost worst experience I've ever encountered. The Chill's experience range from the ridiculously long wait times to the poor customer/food service. The overall experience was horrible. My guest and I waited 40 mins just to be seated then another hour to receive our food. The waiter was courteous but being understanding did not change the impact of the less than satisfactory service. The manager, Fred, in a very condescending way, approached our table only to lack understanding and professionalism. I will never visit this location again!! read more

Actually, zero is the rating. We were hesitant to go to this location because of the neighborhood. We pass this location all the time so we thought TODAY, we would give them a chance. We walked in and there weren't many tables filled. We weren't greeted as we walked in. The hostess was leaning back and drinking a drink. We were given a wait time of 10-15 minutes. I figured why not because it would take 15 minutes to drive somewhere else. Needless to say, we were waiting for a while and someone came in and was seated before us. The same thing happened to a couple who was seated before us. That made us wonder if they had a real waiting list. I pulled up Yelp and started reading reviews. We decided to cut our losses and leave. It's a shame because they are new and the service is already horrible. read more

Customer service is horrible. There is a long wait to be seated. It takes forever for the waitstaff to take your order. Once the order arrives its disgusting. Salads are soggy, burgers are dripping with grease, and cocktails are just nasty. The manager is rude and unapproachable. She does not care about how her customers feels. read more

Worst service I ever had!!! The waiters were teenagers with very bad customer service, and the cooks had no experience. My wife and I ordered the big mouth crispy chicken sandwich, and as we both took our first bite we noticed that both of our chicken sandwiches were not fully cooked. At that point we were both disgusted, and ready to go!!! We asked if they take both of these sandwiches off the bill (which they did) and we left. read more

My waitress was amazing she was trying her best to go above and beyond she did apologize. But the food we Oder was over cooked the fries tasted like it was sitting out for a while like they just put it back in the Grease and let it sit. My Mango tea tasted like it was water down like no mango at all. The coleslaw taste like Karen cooked it, it had know flavor at all like I never seen coleslaw that dry. The service over all was good. Ur y'all need better cooks ASAP. I WILL NOT BE GOING BACK UNLESS THEY HAVE BETTER COOKS!! read more

I had dinner at the Chili's on 95th and Western this afternoon. The food was delicious. There were four of us and we all agreed that the taste of the food was good. My baby back ribs were so good, I continued to eat them, even though I was full. They were so tender!! The fries were also good. A couple people had chicken strips and one had a hamburger. ALL TASTY!!! The service we received from our waiter was terrible. He wore a hoodie and actually kept the hood on as he serviced the tables. He put our drinks at the end of the table. We had to distribute the drinks ourselves. The soup that was to come with the food did not come, until someone at our table asked the hostess to tell the kitchen that we did not receive it. When the soup was finally brought to the table, it was in "to-go cartons". When the waiter was told that the soup was wanted to have with the meal, I believe he said we could take it home. One of us asked to see his manager. The manager came and the complaint about the soup was given. She agreed that he should have asked whether we wanted to take the soup home or have it there, even though it was very late. She offered the person who spoke to her a bowl of soup. The other two customers ended up with a bowl of soup, after speaking up. Poor Service! Great Food! read more